Hyatt Place San Antonio Riverwalk

San Antonio, Texas

The hotel

Enjoy Hyatt’s renowned level of comfort as well as a terrific riverside location, close to the heart of the action! There’s plenty to immerse yourself in but when you want to simply relax, head back to the hotel and stake your place by the poolside, soaking up the Texan sun. Eats-wise you’re in luck, a complimentary hot breakfast ensures each day gets off to the best start possible. There’s also a 24/7 gallery menu so don’t worry about hunger striking at an awkward time, plus a coffee to cocktails bar, which sounds just about perfect to us! For gourmet or more formal dining, you’ll be spoilt for choice with plenty of options in the immediate vicinity, including El Mercado, a traditional Mexican market boasting food and craft vendors as well as some pretty lively entertainment.

Amenities

  • Bar
  • Swimming Pool
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Internet Access

Where is it

On the San Antonio Riverwalk, which is lined with shops, bars and restaurants.

Hotel information

131 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, mini fridge, tea/coffee maker, hairdryer, iron and board. Rooms with king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Complimentary hot breakfast. Coffee to cocktails bar. Outdoor heated swimming pool. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Complimentary self-parking.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (669)
  • Very good (477)
  • Average (201)
  • Poor (70)
  • Terrible (49)
Image of the Tripadvisor rating Amazing Property!

Jul 22, 2019 liztravels25 Divide, Colorado

We had a wonderful time at the Hyatt Riverwalk. The hotel is located right next to the riverwalk and it is a 10 minute walk to the main riverwalk area with restaurants. The staff are amazing! Juan did a great job at check in and the rest of the staff went above and beyond during our stay. I would definitely stay here again if I go back to San… Read more
We had a wonderful time at the Hyatt Riverwalk. The hotel is located right next to the riverwalk and it is a 10 minute walk to the main riverwalk area with restaurants. The staff are amazing! Juan did a great job at check in and the rest of the staff went above and beyond during our stay. I would definitely stay here again if I go back to San Antonio. Read less
Image of the Tripadvisor rating Not a place to stay in San Antonio

Jul 22, 2019 jmblank1289

The staff overall was friendly enough and helpful enough, nothing to complain or brag about. The room was very warm and had an a/c unit that barely worked and did not cool the room more than 2 ft from the a/c unit itself. The bathroom was so tiny that you have to practically get into the tub to close the door while in the bathroom. The… Read more
The staff overall was friendly enough and helpful enough, nothing to complain or brag about. The room was very warm and had an a/c unit that barely worked and did not cool the room more than 2 ft from the a/c unit itself. The bathroom was so tiny that you have to practically get into the tub to close the door while in the bathroom. The breakfast was average. Parking for the hotel was $17 per night which is utterly outrageous!! On the positive side, the bed was very comfortable. Read less
Image of the Tripadvisor rating nice place - great locaton

Jul 22, 2019 142leek

nice hotel - great location - close to hussel an bussel but quiet enough to get away from it - close walk to action watch out for parking charges - didn't expect it but - seems like most every place is doing that was expecting balcony but didn't get one - be sure to confirm this when you book - I was told no rooms with King beds have balcony ..… Read more
nice hotel - great location - close to hussel an bussel but quiet enough to get away from it - close walk to action watch out for parking charges - didn't expect it but - seems like most every place is doing that was expecting balcony but didn't get one - be sure to confirm this when you book - I was told no rooms with King beds have balcony .. after I got there Read less
Image of the Tripadvisor rating Poor front desk customer service with one exception

Jul 21, 2019 Coastal03279359324 El Paso, Texas

Worst customer service EVER at a Hyatt by the young lady at the front desk by the name of Liz. Juan was wonderful and went out of his way to resolve issues Liz did not bother to acknowledge. Maintenance staff, was also lacking customer service. While we waited in line for the elevator, a maintenance worker cut in front of us and got into the… Read more
Worst customer service EVER at a Hyatt by the young lady at the front desk by the name of Liz. Juan was wonderful and went out of his way to resolve issues Liz did not bother to acknowledge. Maintenance staff, was also lacking customer service. While we waited in line for the elevator, a maintenance worker cut in front of us and got into the elevator! Lol. So we just had to wait for another elevator as it was at capacity. Other than these two issues, the hotel is a good hotel. Right on Riverwalk! Read less
Image of the Tripadvisor rating Nice hotel

Jul 19, 2019 ctbrewer1 Rowlett, Texas

Very nice affordable hotel. Walking distance to riverwalk. Nice pool, nice breakfast, and great front desk staff. Comfy beds and clean rooms. We earned the extra points for not having the room freshened up. Great perk!