JW Marriott San Antonio Hill Country resort & Spa

San Antonio, Texas

Virgin rating

Double Double Room
King Room
Lantana Spa pool
Crooked Branch
Pool View
Crooked Branch
Cibola Moon
High Velocity
18 Oaks
Rivertop
Games room
A video preview image
Double Double Room
King Room
Lantana Spa pool
Crooked Branch
Pool View
Crooked Branch
Cibola Moon
High Velocity
18 Oaks
Rivertop
Games room

The hotel

Discover the perfect getaway at the JW Marriott San Antonio Hill Country Resort & Spa, nestled amidst 600 acres of oak-covered hills in the breathtaking Texas Hill Country. The resort offers a convenient location with easy access to San Antonio's top attractions, ensuring you can explore and enjoy the best of the area. Immerse yourself in fun and relaxation at the River Bluff Water Experience, a fantastic nine-acre water park that features a 1,100-foot lazy river. Whether you're looking for a tranquil float or thrilling water slides, the water park offers something for everyone to unwind and have a blast. If you're really up for exploring the area, the resort offers easy access to a host of destinations including local vineyards and the nearby Shops at La Cantera.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Games Room
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

The hotel is situated in the scenic Hill Country region of Texas, offering a tranquil and picturesque setting for you to enjoy. The resort is approximately 20 miles north of downtown San Antonio. Driving time from Austin-Bergstrom International Airport: 1 hour 15 minutes depending on traffic conditions.

Hotel information

All rooms are very spacious (449sq ft) and come with air-conditioning, 65in/165cm LCD TV,  Safe, Desk, Coffee/tea maker, Iron and ironing board, Separate bathtub and shower, Bathroom amenities, Hair dryer. 


Standard Rooms with Juliet Balcony have either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.

Signature View rooms have either a walk-out patio or a full balcony. With either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.


Poolside rooms have a walkout Lania patio. With either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.

Free self-parking. Valet parking $42 per day plus tax (payable locally, subject to change)

7 Restaurants and Bars: 18 Oaks (Steakhouse ), Cibolo Moon (casual restaurant serving Southwestern cuisine), High Velocity ( sports bar and restaurant), Crooked Branch (Bar serving handcrafted cocktails, fine wines, and a variety of spirits), Rivertop Grill (located near the resort's water park, serving range of snacks), Replenish Spa Bistro (offers healthy and nourishing options such as salads, smoothies, and light bites.

River Bluff Water includes a lazy river, water slides, a whirlpool, and a children's pool. Golf*. Sports Courts*. Games Room. Fitness Centre. Spa and Wellness*.

Wi-Fi included as part of resort fee. Gift shop. Daily housekeeping. Self-service laundry*. Spa*.

Resort fee is included

* Denotes local charge

Please note: minimum check-in age is 18

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1956)
  • Very good (761)
  • Average (301)
  • Poor (170)
  • Terrible (130)
Image of the Tripadvisor rating better than a typical JW

Nov 28, 2023 SCOLIAN Chicago, Illinois

1st time in SA, I was travelling for business during a rainy week but nonetheless the resort had the best to offer. Service is impeccable , rooms were great, & very clean well appointed hotel. Food at CIBOLO MOON was ok, but 18 oaks was delicious, and High velocity was great. GYM IS AMAZING!!! I hope to one day return when its not raining, i will… Read more
1st time in SA, I was travelling for business during a rainy week but nonetheless the resort had the best to offer. Service is impeccable , rooms were great, & very clean well appointed hotel. Food at CIBOLO MOON was ok, but 18 oaks was delicious, and High velocity was great. GYM IS AMAZING!!! I hope to one day return when its not raining, i will bring my wife to enjoy the pool and the golf course , which I was not able to use during the week. Read less
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Nov 14, 2023 washington_wahine Seattle, Washington

Absolutely the most disappointing JW we've ever stayed at. It was the second week in November - apparently this is Christmas opening weekend for families. The hotel was full of kids, tacky lights and decorations, and loud loud loud Feliz Navidad on nonstop. At check in, we had a few issues with the front desk - our friend, a member of the… Read more
Absolutely the most disappointing JW we've ever stayed at. It was the second week in November - apparently this is Christmas opening weekend for families. The hotel was full of kids, tacky lights and decorations, and loud loud loud Feliz Navidad on nonstop. At check in, we had a few issues with the front desk - our friend, a member of the quarter century club and titanium, had the young lady argue with him over several simple perks. We were not given an option on the water park and had to pay the $58/day fee for wristbands we had no intention of using (it was 45 degrees outside and stormy all weekend, plus we're old). With nothing to do on the grounds due to poor weather and location, we opted for the spa pass (another $40) but after changing, found that the outdoor coed areas had heater problems and the hot tub was only lukewarm. The lobby and bar area is a cavernous two story marble covered foyer, and the live music echoes all around and reverberates, making any conversations or gatherings impossible to enjoy. I know I sound like a grouch, but the hotel was one of the worst thought out as far as usable spaces for any group sized less than 100 - it's like a convention hall, and the food and drink match in quality. Rooms were standard marriott rooms, not as nice as other JW's we've enjoyed in Singapore and Dubai, yet price was almost double those rooms. Would have much preferred Hotel Emma or similar - there are much better choices in the San Antonio area. Read less
Image of the Tripadvisor rating Not the best experience we've had at the JW.

Nov 13, 2023 stephaniedagostino23 San Antonio, Texas

We came for the holiday lighting event. It was scheduled to be at 6:30p but as we were walking over from the waterpark activities at 6:23pm we heard the countdown start and missed the excitement. Another let down was that the speakers were placed directly along the walkway instead of up on the rocks in the landscape as in years past. The music and… Read more
We came for the holiday lighting event. It was scheduled to be at 6:30p but as we were walking over from the waterpark activities at 6:23pm we heard the countdown start and missed the excitement. Another let down was that the speakers were placed directly along the walkway instead of up on the rocks in the landscape as in years past. The music and base was so loud it hurt your ears. We enjoyed our drinks and dinner at 18 Oaks. Melissa and Adrian were fantastic! Breakfast buffet at Cibolo Moon was great as always. Jennifer was very friendly and attentive. We tried calling down to get our car from valet but were hung up on twice after dialing the operator and finally was able to get thru to valet but it went to voice-mail. I ended up texting the ticket number. Overall it was an OK experience. Read less
Image of the Tripadvisor rating Views, wonderful staff...don't miss the buffet...yes breakfast buffet.

Nov 5, 2023 Steve t Colorado

Just a fabulous property with attentive staff...don't miss the breakfast buffet! Try the carnitas (to die for) and/or a smoked brisket omelet topped with some fresh quac. A nice slice of toast with tequila pineapple jam goes down easily along with that waffle topped with bourbon-flavored maple syrup. Great to see a property's breakfast buffet… Read more
Just a fabulous property with attentive staff...don't miss the breakfast buffet! Try the carnitas (to die for) and/or a smoked brisket omelet topped with some fresh quac. A nice slice of toast with tequila pineapple jam goes down easily along with that waffle topped with bourbon-flavored maple syrup. Great to see a property's breakfast buffet reflect the locale. Read less
Image of the Tripadvisor rating Stay somewhere else, this hotel has really lost it's way!

Nov 2, 2023 julesie905 Chicago, Illinois

I have Ambassador Status with Bonvoy and stay approximately 180 nights a year in Marriott properties. The stay at the JW in San Antonio was by far my worst Marriott experience of the last few years. - The room was dated and needed a facelift. - The room was dirty. There were crumbs on the floor and hair in the bathroom in the sink and on the… Read more
I have Ambassador Status with Bonvoy and stay approximately 180 nights a year in Marriott properties. The stay at the JW in San Antonio was by far my worst Marriott experience of the last few years. - The room was dated and needed a facelift. - The room was dirty. There were crumbs on the floor and hair in the bathroom in the sink and on the floor, and dirty watermarks on the mirror and shower. - The arrival service was terrible with no valet to assist with the car or luggage. - The wait for the cart and bag support at the TPC was over 20 minutes - we almost missed the Tee time. - The bar surface was sticky and unclean. - The breakfast was "included" but there was an uncharge on the bill when I left (I took a slice of bacon). - On check out, I struggled through the door with four pieces of luggage while three staff looked on and did not offer to open the door or assist despite me asking for help. - The golf clubs were "lost" on departure and it took 30 minutes to locate them. - The front desk manager offered to return the loyalty points for the booking I made, but three weeks later there is no credit. If this is how the JW treats it's most loyal customers, I wouldn't think they can handle anyone at all in a professional way. My advice? Stay somewhere else. This hotel has lost it's way. Read less