The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel

San Antonio, Texas

Virgin rating

The hotel

Named for the mysterious woman who influenced the Battle of the Alamo, this 1920s structure is steeped in history. For almost 40 years, the Emily Morgan San Antonio has been delivering exceptional service to its guests, in a unique central location just steps from the Alamo Mission itself. Although the property is listed in the National Register of Historic Places, with its gothic-revival inspired tower standing proud, the amenities inside are all contemporary; comfortable beds and modern features can be found in all guest rooms, and the in-house restaurant, Oro, serves up Southwestern fare amongst sophisticated decor and dramatic views.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

Located in the city centre, steps away from the Alamo Mission. Transfer time from Austin-Bergstrom International Aiport: 1hr 15minutes.

Hotel information

177 rooms. Rooms are non-smoking, and feature complimentary WiFi, Sweet Dreams by Doubletree beds, HDTV, work desk with chair, phone, alarm clock, coffee maker, iron and ironing board, hair dryer, black-out curtains, waffle cotton robe, and an in-room safe.


1 King Bed rooms feature 1 x king-sized bed, sleeping maximum 2 adults.

2 x Queen Beds rooms feature 2 x queen-sized beds, sleeping maximum 4 adults.


1 King Deluxe Room with Sofa Bed rooms are larger, with 1 x king-sized bed and 1 x sleeper sofa, sleeping maximum 2 adults.


1 King with Garden Tub and Alamo View rooms feature a relaxing garden tub in the bathroom, and breathtaking Alamo views, with 1 x king-sized bed and 1 x sleeper sofa, sleeping maximum 4 adults.


2 Queen Beds Alamo View rooms feature breathtaking Alamo views, a large vanity space in the bathroom, and 2 x queen-sized beds, sleeping maximum 4 adults.


1 King Junior Suite with Sleeper Sofa rooms feature a living area with sofa bed, and 1 x king-sized bed, sleeping maximum 4 adults.

Oro Restaurant and Bar (contemporary Southwestern fare, fine wines, happy hour specials, Alamo views. Breakfast, lunch and dinner).

24-hour fitness centre. Outdoor pool.

Free WiFi. Valet parking*. Business centre, open 24 hours. 'Kipsu' online concierge service. Room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1877)
  • Very good (594)
  • Average (223)
  • Poor (122)
  • Terrible (106)
Image of the Tripadvisor rating Deserves a 5 !

May 28, 2024 bossladyTexas texas

It's hard to rate this hotel. We went so hubby could go to conference at convention center. We were there for 4 nights. Unfortunately, there were a/c problems. Our room was not very comfortable. We stuck it out. The hotel did everything they could to help us. Gave us fans for our room, comped the valet and drinks at the bar. They could not comp… Read more
It's hard to rate this hotel. We went so hubby could go to conference at convention center. We were there for 4 nights. Unfortunately, there were a/c problems. Our room was not very comfortable. We stuck it out. The hotel did everything they could to help us. Gave us fans for our room, comped the valet and drinks at the bar. They could not comp our room because hubby had booked thru a travel site. The hotel was beautiful with very close location to everything. The Alamo was right across the street and the River Walk was a short distance. Yes, we'd stay there again. Please give it a try! Read less
Image of the Tripadvisor rating Really disappointed

May 26, 2024 theycallmeivan Dallas, Texas

We were originally planning on spending 3 nights at the Emily Morgan Hotel and were really looking forward to it.  As Hilton Honors Members, we were excited to have been upgraded. Upon arriving at the hotel, that excitement quickly came to an end.  I immediately noticed that although the thermostats were set to 47 degrees, the room was very warm.… Read more
We were originally planning on spending 3 nights at the Emily Morgan Hotel and were really looking forward to it.  As Hilton Honors Members, we were excited to have been upgraded. Upon arriving at the hotel, that excitement quickly came to an end.  I immediately noticed that although the thermostats were set to 47 degrees, the room was very warm. I turned the thermostat off for a few minutes hoping to reset the system. However, the room never cooled, but only got warmer.  The weather was in the high 90s and very humid. We reached out to the front desk to inform them that the A/C was not working. Lee initially said he would send someone to the room,  but later stated that maintenance went home for the day, and sent up a box fan. This is when I was told that the entire hotel was having A/C issues. That night was extremely uncomfortable with the box fan blowing hot humid air. The next day, the air was still not cooling when we left for the day. We returned in the afternoon to an even hotter room.  At this point, the A/C was completely turned off as the work performing repairs.  These conditions we completely unacceptable. I spoke with Johnny at the front desk, and he stated that this issue had begun a few days ago. I wished this had been brought to our attention prior to our arrival. I asked what my options were. Johnny mentioned that they were offering refunds, and advising guests who were checking in about the A/C issue. I had booked with points and was advised that my points would be refunded in a week if I cancelled my reservation. I decided to cancel my reservation and book another property. The hotel we booked with actually knew Emily Morgan was having A/C issues, as they had heard from multiple guests. I had high expectations for this hotel and was genuinely looking forward to our stay there. I’m highly disappointed at this issue and how it was handled. If we were advised about the AC issue before our stay, we would have never checked in, and could have found different accommodations. Read less
Image of the Tripadvisor rating Remember the Alamo!

May 20, 2024 ohtobnrn Visalia, California

Friendly staff! Very good at solving problems/issues we had (not hotel related). Valet staff (Jay), along with others, were very polite and worked well under stress. Dealing with the public is always a challenge - the employees we encountered during our 5 day stay made our visit to the Emily Morgan Hotel a pleasant experience- thank you!
Image of the Tripadvisor rating Amazing Fiesta 2024

May 3, 2024 Cornell_mb Miami Beach, Florida

I had the most Amazing Stay for Fiesta 2024. Off to a rough start through. Booked a year in advance because I know how busy Fiesta gets,and I wasn’t able to choose my room. Now I choose rooms because of the view, so a little disappointed when the app didn’t allow me to choose I was given what was available because of a convention. I received at… Read more
I had the most Amazing Stay for Fiesta 2024. Off to a rough start through. Booked a year in advance because I know how busy Fiesta gets,and I wasn’t able to choose my room. Now I choose rooms because of the view, so a little disappointed when the app didn’t allow me to choose I was given what was available because of a convention. I received at text from the front desk (Caleb) asking me how was my stay and if everything was going well.This was a game changer,I felt as if now I had a font desk personal assistant interested in my needs and was dedicated to ensuring I had the best stay possible. When I did have an issue, Lee was there to assist me with a room upgrade. The room was beautifully and more than I could have hoped for. I could actually see the parade from my window. The front desk,housekeeping and the restaurant staff were all top notch.I literally walked out the front door and crossed the street and was in the Alamo Gift Shop. So close to everything. Thanks again Caleb & Lee already booked for Christmas. See you Soon Read less
Image of the Tripadvisor rating Wonderful hotel!

Apr 29, 2024 Vanessa S

Very friendly staff members, beautiful building with so much history and amazing views from the room. We loved it! We stayed 4 days and loved the location, it was perfect for walking to the Riverwalk and the Alamo! Valet was also easy peasy with the ability to use an app to request the car. Everything was clean, the hotel restaurant food was… Read more
Very friendly staff members, beautiful building with so much history and amazing views from the room. We loved it! We stayed 4 days and loved the location, it was perfect for walking to the Riverwalk and the Alamo! Valet was also easy peasy with the ability to use an app to request the car. Everything was clean, the hotel restaurant food was delicious! Book here and you won't regret it! Read less