Hilton Salt Lake City Center

Salt Lake City, Utah

Virgin rating

Hotel Lobby
Spencer's Steak & Chops
2 Queen Bed Guestroom
Hotel Lobby
Spencer's Steak & Chops
2 Queen Bed Guestroom

The hotel

Rich in dining and entertainment, downtown Salt Lake City is home to more than 60 restaurants, clubs, the Capitol Theatre, and Hilton Salt Lake City Centre – a hotel right in the hub of it all. It might be near the convention centre, but it’s more than a base for businesspeople. It covers everything on most hotel wish lists: easy sightseeing (it’s right by Salt Lake light rail system); heated indoor pool, hot tub and fitness centre; coffee bar with Starbucks, pastries and complimentary WiFi (available for a fee in the rest of the hotel); room service for lazy evenings; and two restaurants, including one of Utah’s top steakhouses, Spencer’s for Steak and Chops, and Trofi Restaurant & Bar, which cooks breakfasts to order and American bistro fare for lunch, and features a seasonal patio with fire pits.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In downtown Salt Lake City, half a block from the convention centre, one block from Capitol Theatre, and within a walk of 60 restaurants, clubs and other entertainment venues including City Creek Center’s shopping, the planetarium, and museums. The hotel is right by the Salt Lake light rail system, making exploring even easier.

Hotel information

499 rooms across 18 floors. All rooms with Salt Lake City and mountain views, air-conditioning, 37” flat-screen HDTV with premium channels, WiFi*, MP3 player compatible alarm clock, telephone, mini-fridge, Cuisinart coffee maker, safe, hairdryer, and iron and board. 1 King Bed Rooms have 1 king-size bed, sleeping maximum 2 adults.

1 King Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 1 king-size bed, sleeping maximum 2 adults.

2 Queen Beds Rooms have 2 queen-size beds, sleeping maximum 4 adults.

2 Queen Pure Allergy Friendly Rooms have sanitized air handling unit, air purifier, special mattress and pillow covers, and 2 queen-size beds, sleeping maximum 4 adults.

Spencer’s for Steaks and Chops (steakhouse, dinner). Trofi Restaurant & Bar (American bistro menu, breakfast, lunch, seasonal patio with fire pits). Coffee bar (with Starbucks coffee, pastries, breakfast sandwiches, cold drinks, and complimentary WiFi). Room service*. Heated indoor pool. Whirlpool. Fitness centre. Hazelwood’s Gift Shop. Laundry/valet service*. ATM. Concierge. Car hire desk*. WiFi*. Self-parking $16, valet-parking $20, plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (857)
  • Very good (629)
  • Average (279)
  • Poor (127)
  • Terrible (72)
Image of the Tripadvisor rating Nice property

Nov 28, 2023 CarlosVJ956 Elgin, Illinois

Overall the stay and room were great. Big rooms and big bathroom. Parking underground with easy access to the hotel. The room and property was very clean. Until the heat went out in the middle of the night, in the room and it was freezing. Called to have them come fix it and took over an hour and a message on the app for them to come up.… Read more
Overall the stay and room were great. Big rooms and big bathroom. Parking underground with easy access to the hotel. The room and property was very clean. Until the heat went out in the middle of the night, in the room and it was freezing. Called to have them come fix it and took over an hour and a message on the app for them to come up. Maintenance was in and out of the room trying to fix it. Finally asked them how much longer it would be and they couldn’t give an answer. I asked them to step out and got ready for my day. Had a long day the previous day and the day ahead too. Stopped by the front desk they did make up for the inconvenience however, would have liked to get sleep in a warm room. Read less
Image of the Tripadvisor rating Large, comfortable room

Oct 28, 2023 cpharis Sedona, Arizona

The room was large and nicely furnished. The hotel was centrally located and near the convention center. The bed was very comfortable and so were the pillows. The staff were polite, helpful and the lobby was large and beautiful.
Image of the Tripadvisor rating Perfect Stay

Oct 17, 2023 lisacW924LJ Orlando, Florida

Very pleased we chose this hotel. Centrally located to food, city center, shopping. From checking in to checking out everything went perfectly. Brandon at the front desk was super helpful & nice. He went the extra mile in making us feel appreciated. Room was clean, spacious with a great view. Very pleased!
Image of the Tripadvisor rating Disgraceful treatment. Unclean property. Hilton Diamond Member Nightmare.

Sep 30, 2023 MDR50by50 Canada

The problems with this hotel began at check-in. - I arrived with a lot of luggage and asked for a bell cart. It was clear that I was struggling - I also have a spinal disability and can’t carry heavy items. The front desk never looked up at me when I requested one and merely said “they should be there. If not they’re not”. I asked another front… Read more
The problems with this hotel began at check-in. - I arrived with a lot of luggage and asked for a bell cart. It was clear that I was struggling - I also have a spinal disability and can’t carry heavy items. The front desk never looked up at me when I requested one and merely said “they should be there. If not they’re not”. I asked another front desk person who got me one from their office. Clearly they had some and the first agent was too lazy to get one so she blatantly lied to me. - I received a text from the hotel welcoming me and asking how the check-In went. I articulated my pleasure to be there but disappointment and concern having been denied a bell cart. I also asked for a clean room. No response from management for the duration of my stay. Not one word. - The bathroom was not clean. I asked for another room and it was denied because they were full. At no time did they offer to clean the room. I had to use their towels to clean the floor, the shower wall that had hair on it, and around the toilet that had dried urine around it. - First morning breakfast I asked for milk for my coffee. It came curdled. I asked for fresh milk because white dried milk was floating in my coffee and the server got upset, rolled his eyes and said it was fresh. - On day 3 they cleaned our room, though poorly. All towels but two were taken away and not replaced. I went to the front desk and asked for fresh towels. Here’s the conversation (note the agent never removed her eyes from the keyboard to acknowledge my presence). (Me). Good afternoon, would we be able to get fresh towels? They weren’t replenished when our room was cleaned. (front desk) Room number? (Me) 1234 Front desk (Yeah) (Me) thank you. Front desk (yeah) The towels never came. After two hours I personally asked the concierge to get me towels and he indicated he never received a request from front desk. I chose Hilton for my extensive global travels. As a Diamond member, this brand does what it can to make the stay of weary travellers who oftentimes would rather be at home, comfortable and welcoming. This hotel missed the mark in every way. My next trips in coming weeks are to Vancouver, Toronto, Winnipeg, Taipei, and Bali. I can say without hesitation there’s no chance I’ll remain a Hilton member of this level of service was standard. Truly disappointing. When I return I’ll be at they Hyatt across the street. I highly recommend that property. Read less
Image of the Tripadvisor rating Good zzz

Aug 21, 2023 StarWarsDave Garden City, Michigan

Comfortable hotel. Clean. Friendly staff. Nice and quiet at night. Quite a few channels not working on the TV. Not a big deal since I was out and about in the city. Right in downtown tons of things within walking distance.