Omni Shoreham Hotel

Adams Morgan, Washington DC

Virgin rating

The hotel

Set in 11 beautiful acres of parkland, but bang in the centre of D.C, this plush hotel gives you the best of both worlds. An elegant, cosmopolitan restaurant and chic cocktail bar make evenings at the hotel a delight, while days off from sightseeing can be spent lazing around the outdoor pool.

Amenities

  • Bar
  • Swimming Pool
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated adjacent to Embassy Row and Adam James, a short walk to the Metro Station which takes you to all the famous sights. Transfer time from Dulles International Airport: 1 hour.

Hotel information

834 rooms on 8 floors in 2 buildings with 6 lifts. All with air-conditioning, flatscreen HDTV, clock radio, coffee maker, WiFi access*, iron and board and hairdryer. Deluxe Rooms are 300 sq ft and have 1 king-size bed, 1 queen-size bed, 2 queen-size beds or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Robert's Restaurant (open for breakfast, lunch, dinner and weekend brunch). Marquee Bar and Lounge (light bites and cocktails). Morsel's (gourmet coffee and pastries). The Pool Bar (light bites). Outdoor heated swimming pool (seasonal). Fitness centre, sauna, whirlpool and massage services*. Jogging paths and exercise stations in Rock Creek Park. Backyard hammocks and fire pit. Bicycle rentals*. WiFi access*. Valet parking $55 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: Smoking is not permitted on balconies. Guests will still be permitted to smoke in designated outdoor areas.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (346)
  • Very good (155)
  • Average (79)
  • Poor (56)
  • Terrible (70)
Image of the Tripadvisor rating My Experience at Omni

Sep 16, 2024 LaShundra O Dumfries, Virginia

I recently stayed at the Omni for the CBC. The receptionist at the front desk upon check in and the room were great. The issue came when my partner and I went to the lounge to grab something to eat. I understand that the lounge was busy, however waiting for over 30 mins for someone to clean the table so we could sit and order was not acceptable. … Read more
I recently stayed at the Omni for the CBC. The receptionist at the front desk upon check in and the room were great. The issue came when my partner and I went to the lounge to grab something to eat. I understand that the lounge was busy, however waiting for over 30 mins for someone to clean the table so we could sit and order was not acceptable. Rahel saw us waiting for someone to clean the table and she continued to ignore us. Even after I approached Rahel and asked if she could come and clean the table, it took her an additional 20 mins. Once seated, we did not see Rahel again. We ended up asking another waiter who was working a different section if he could put our order in. After 1.5 of sitting in Rahel section, I made a complaint to the manager, Antonio. He apologized regarding our experience and tried to make an excuse for Rahel lack of customer service and stated he would speak to her. Then we inquired about our food and the waiter that had inputted our meal selection. After about 45 min of waiting for our food, the manager and the male waiter were able to get our food from the back. They did apologize for the delay. Even the waiter admitted that he had placed our order over 30 min and we still did not have food. In total, we spent almost two hours trying to get waited on and our food brought to us. Our food was compensated for which was not needed. After checking out, I made a complaint with the receptionist who tried to make up an excuse about the hotel being busy. That is not an excuse for poor customer service. Rahel had been in our section several times and failed to stop at our table to acknowledge our presence and that she would get to us. In the future, please don't make an excuse for someone's bad or lack of customer service. Acknowledge the event took place, apologize for the event, ask if its anything that can be done to help improve the experience, and let it be. But to insult someone's intelligence by making an excuse for a worker who has horrible customer service is unacceptable. I am sure the hotel was aware that there would be a lot of people in the hotel that night and should have planned accordingly. Read less
Image of the Tripadvisor rating Heated Pool and Garden are the Stars of this Grande Dame of a Hotel

Sep 16, 2024 cragmoor1 Montvale, New Jersey

We selected this historic hotel for its spectacular in-ground heated pool and landscaped gardens, a rarity in downtown Washington, DC. Our stay was tranquil, as the suite we stayed in was extremely quiet, featuring a balcony overlooking the pool and comfortable beds. While the updated baths may not be that large, this large hotel, featuring a… Read more
We selected this historic hotel for its spectacular in-ground heated pool and landscaped gardens, a rarity in downtown Washington, DC. Our stay was tranquil, as the suite we stayed in was extremely quiet, featuring a balcony overlooking the pool and comfortable beds. While the updated baths may not be that large, this large hotel, featuring a lot of conferences, has a great outdoor terrace and breakfast and is located not too far from D.C. attractions. It's location near Rock Creek Park makes guests feel like they are miles away from a big city. Read less
Image of the Tripadvisor rating Disappointed stay

Sep 16, 2024 ashm1102024

Stayed with our two kids for one night. Pool bar was closed and no pool towels available. Restaurant was closed so went to lounge and waited 15 mins to even be acknowledged at the bar. Ordered room service because it was not a place for our kids (ages 15 & 8) to be in. Shower leaked in our room, ice maker didn’t work on our floor. People were up… Read more
Stayed with our two kids for one night. Pool bar was closed and no pool towels available. Restaurant was closed so went to lounge and waited 15 mins to even be acknowledged at the bar. Ordered room service because it was not a place for our kids (ages 15 & 8) to be in. Shower leaked in our room, ice maker didn’t work on our floor. People were up until 4am talking in our halls, doors slamming and made for no sleep at all. We expected a much better stay but the property itself is beautiful. Read less
Image of the Tripadvisor rating Could’ve been better

Sep 16, 2024 cherronwashington Arlington, Virginia

The beds are very hard to sleep on! They gave me the wrong room, and I had to move everything from the east side to the west side by myself. They did not offer to give me help. I put a request in days prior and again at checkin…never received it. The elevators are old, small, and take forever to come and when they do they stay open for 5 secs… Read more
The beds are very hard to sleep on! They gave me the wrong room, and I had to move everything from the east side to the west side by myself. They did not offer to give me help. I put a request in days prior and again at checkin…never received it. The elevators are old, small, and take forever to come and when they do they stay open for 5 secs before automatically closing. Read less
Image of the Tripadvisor rating Birthday trip

Sep 7, 2024 aslavi225249

Had an amazing birthday weekend with my nieces, kids love the hotel, pool, food, activities, service was top of the top.One of our favourite now 👌❤️