Doubletree Hotel Crystal City

Crystal City, Washington DC

The hotel

If you want to really ‘see’ Washington D.C, DoubleTree Hotel Crystal City’s a perfect choice. The views here are incredible, stretching to the Monument, The Pentagon and Potomac River. The best is from its revolving restaurant, giving you a 360-degree view of the US capital. You’re right by some of DC’s top sights: the Pentagon’s only a 5-minute stroll away, and there are countless restaurants on your doorstep. You’re also a short walk from Pentagon City Mall, but there’s a complimentary shuttle to the mall and metro, to make shopping and sightseeing even easier.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

In Crystal City, the closest VA hotel to Washington DC, 3-blocks from the Metro. The Pentagon City Mall is also 3-blocks away. Transfer time from Dulles International Airport: 50 minutes.

Hotel information

631 rooms in 2 towers with 14 floors each, 7 lifts in total. All with air-conditioning, TV with pay-per-view films, WiFi access*, coffee making facilities, iron and board, and hairdryer. Standard Rooms have 2 double beds (1 king-size bed on request only), sleeping maximum 4 adults or 2 adults and 2 children.

Skydome Restaurant (revolving rooftop restaurant, lounge and bar). Café Restaurant (open for breakfast and lunch). Lobby bar (full dinner menu). Made Market (grab-and-go food). Fitness centre. Concierge. Laundry facility*. Complimentary shuttle service to both the Metro and Reagan Airport. Self-parking $39 plus tax, per day (payable locally, subject to change).

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: one person must be aged 21 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1267)
  • Very good (1071)
  • Average (615)
  • Poor (296)
  • Terrible (196)
Image of the Tripadvisor rating Big Roach on balcony of em 478

Jul 4, 2020 129shaniqued

Checked in July 3rd to see fireworks July 4th. Unpacked and settled in. Put my babygirl to sleep then headed out to the balcony as it was getting dark to take photos. Got some photos in and came back in the room. Forgot my lens cap outside so I go back on the balcony to retrieve and a huge cockroach met me out there. I ran back in the room and… Read more
Checked in July 3rd to see fireworks July 4th. Unpacked and settled in. Put my babygirl to sleep then headed out to the balcony as it was getting dark to take photos. Got some photos in and came back in the room. Forgot my lens cap outside so I go back on the balcony to retrieve and a huge cockroach met me out there. I ran back in the room and packed my family up and reported the issue. They refunded me with no problem or empathy (like they knew this issue existed) and I am the one that requested someone come up and look at it as we finish getting out of the room. Housekeeping couldn’t be reached so manager called security and he was able to see the cockroach/ big roach on the balcony. I asked if I could get in writing he was a witness and he said he is going to tell the manager what he saw. This is room 478. My family and I have been coming here for years since I was in elementary (I’m 37 now) and we never had these issues. THIS IS UNACCEPTABLE AND NOT TO MENTION I BROUGHT MY ONE YEAR OLD HERE!!! I HAD TO DRAG MY FAMILY OUT AT NIGHT THE NIGHT BEFORE OUR FIRST HOLIDAY TOGETHER AT 9:35PM!!!!! IM FURIOUS AND NOW HAVE TO CHECK MY BAGS BEFORE GOING INTO OUR NEW HOUSE. Read less
Image of the Tripadvisor rating Was disappointed

May 12, 2020 Albert P Jersey City, New Jersey

Taking into consideration my stay was during COVID-19 Crisis, it was not what I expected from a Hilton Double Tree. Upon check in as a Diamond member was not even offered a bottle of water! The Front Desk clerk did say I was upgraded to a suite. But upon entering the non smoking room noticed a heavy smoke smell. Then the loud noises coming from… Read more
Taking into consideration my stay was during COVID-19 Crisis, it was not what I expected from a Hilton Double Tree. Upon check in as a Diamond member was not even offered a bottle of water! The Front Desk clerk did say I was upgraded to a suite. But upon entering the non smoking room noticed a heavy smoke smell. Then the loud noises coming from the room next door that was having a non stop party while the rest of the floor was empty. But even more disheartening was the very obvious non cleaning of the rooms patio area, the hall ways had lots of trash, and elevators were dirty(and this when you are supposed to be cleaning more?) Besides the door to the mini frig being broken, the lights in the bedroom did not work. In the morning I went to the mini mart for some breakfast items only to discover no newspapers for sale and a lot of simple items missing like cream for coffee and butter for bread. I would like to say I will give the place another chance when the country re-opens, but for $40 a night to park, I was disappointed to the point where I will not. Read less
Image of the Tripadvisor rating Crew layover

Apr 29, 2020 travelermanPhoenix Avondale, Arizona

I’ve stayed here a few times in the past. The van drivers to & from the airport were excellent. The checkin staff was ok. When I checked out the staff was polite & professional. I would have to say the Security Officers were very professional & greeted everyone & extremely polite. My room was modern & clean. My only complaint was that the room was… Read more
I’ve stayed here a few times in the past. The van drivers to & from the airport were excellent. The checkin staff was ok. When I checked out the staff was polite & professional. I would have to say the Security Officers were very professional & greeted everyone & extremely polite. My room was modern & clean. My only complaint was that the room was kinda stuffy. The air conditioning didn’t work that great. Read less
Image of the Tripadvisor rating Average

Mar 16, 2020 kalienaj12

This was an average stay, they got my reservation completely wrong but adjusted it, the shops are not 24 hours and the vending machines sell expired sodas and soft drinks so bring your own food drinks and medicine
Image of the Tripadvisor rating Nice

Mar 16, 2020 Richard B Chicago, Illinois

Stayed here for two days. They offered to upgrade the room for 20 dollars a day to a mini suite. I agree. The room came with a living room. The hotel staff was very nice and outgoing to make you feel welcomed. The hotel lobby was very nice and was upkeep. The check in process was fast. The room was very nice and clean, lot of TV channels, had a… Read more
Stayed here for two days. They offered to upgrade the room for 20 dollars a day to a mini suite. I agree. The room came with a living room. The hotel staff was very nice and outgoing to make you feel welcomed. The hotel lobby was very nice and was upkeep. The check in process was fast. The room was very nice and clean, lot of TV channels, had a living room, mini refrigerator and the bed was extremely comfortable. The bathroom was big. Only issue with the hotel was that the parking was expensive at 38 dollars a day it did have unlimited access. Also the parking garage was extremely tight to navigate around it was a pain in the but because it was extremely small and I kept getting afraid that I was going to hit the car with the wall. Read less