We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.
One-of-a-kind in style, The Ven at Embassy Row has been taken over by an urban funk and quirky flair. Putting you in the perfect spot in DuPont Circle, you're close to some of DC's coolest places to eat and drink. In the warmer months, wake up and enjoy some rooftop yoga before taking a dip in the pool, all with views over the city's beautiful skyline.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool
Close to City Centre
Where is it
In the heart of downtown Washington DC, a short walk from bars and restaurants, and just 1 block from Dupont Circle metro station. Transfer time from Dulles International Airport: 1 hour 10 minutes.
Hotel information
231 rooms on 11 floors. All with air-conditioning, balcony, satellite TV, telephone, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Double Rooms have 1 queen-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.
Deluxe Rooms are slightly larger, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.
Station Kitchen & Cocktails (classic bar bites and cocktails, open for dinner). 24-hour Chef's Pantry (grab-and-go food). The Coffeehouse. The Rooftop (grill bar, seasonal). Rooftop swimming pool (seasonal) with weekly pool parties and weekend yoga. 24-hour Urban Fit Club gym. In-room spa services*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet parking $48 plus tax, per day (payable locally, subject to change).
* Denotes local charge.
Based on 83 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (52)
Very good (13)
Average (11)
Poor (6)
Terrible (1)
Excellent stay for a moderate price
Nov 24, 2023RyanKubeskaToronto, Canada
I checked out early of a nearby competitor hotel due to its sub par service and all things considered, this property far exceeds my expectations. Very friendly and helpful front desk associate was able to grant me an early check in which was appreciated considering the circumstances. Price is good and my room is beautiful and has sufficient…
Read more
I checked out early of a nearby competitor hotel due to its sub par service and all things considered, this property far exceeds my expectations. Very friendly and helpful front desk associate was able to grant me an early check in which was appreciated considering the circumstances. Price is good and my room is beautiful and has sufficient storage and windows that actually open! Was also advised that I qualify for free valet parking.
My only suggestion would be to include guest laundry on site. There isn’t a single laundromat in the downtown DC area and some people don’t like dry cleaning.
Read less
BEWARE FEDERAL TRAVELERS (and others too)
Nov 18, 2023Matt MSan Francisco, California
Had one of the worst work-travel experiences I've ever had- and I travel a lot for work. I typically stick to Bonvoy properties as they are consistently reliable.
I was a part of a group of 8 Federal Employees who all booked here. Two days prior to arrival, 5 of our group had their reservations cancelled - some via email and some simply on the…
Read more
Had one of the worst work-travel experiences I've ever had- and I travel a lot for work. I typically stick to Bonvoy properties as they are consistently reliable.
I was a part of a group of 8 Federal Employees who all booked here. Two days prior to arrival, 5 of our group had their reservations cancelled - some via email and some simply on the app with no proactive notification. When contacted, managers absolutely refused to assist with locating other accommodations ("We're telling you in advance so you can find other accommodations"). They explained that they oversold the hotel by 40 rooms (!!).
My reservation was not cancelled; likely because I have Bonvoy Gold status which requires that they re-accommodate if a reservation is cancelled - and cover any cost difference. Our group was stunned by the lack of concern and assistance provided by management. When I checked in, the desk clerk commented (after spending 5 minutes looking for a room in their system) that I was "lucky" to have a room. One of my peers, who also was not cancelled, was placed in a room that had a pull-out couch as his "queen" bed. Upon check out, the clerk said to him "Oh you pulled the short straw, we actively avoid using that room". What hotel even has a room that solely has a pull out couch as the only bed??? (oh, apparently The Ven does -8th floor by the way)
I booked 6 weeks in advance; using FedRooms. My room was guaranteed - but apparently: I was lucky? Well, "more lucky" than 5 of my co-workers who also booked via FedRooms 6 weeks in advance.
After checking into my room, I wished mine had been cancelled as well - so not so lucky. There were water stains and peeling plaster on ceiling (see picture); and what appeared to be mold on the ceiling near HVAC vent; and the mirror in bathroom was very damaged and looked terrible.
Fellow Federal Employees, Military Personnel, and anyone else: If you have an option - look elsewhere. DC has many superior options.
And to Bonvoy - this place does not live up to your standards.....
Read less
Perfect location!
Nov 17, 2023Mobile401978
The Ven at Embassy Row is a great location for a reasonable price near the DC Metro. Easy to take the Metro to DC tourist spots, lots of restaurants close to the hotel that were great. Lots of people out and about make the area feel very safe. Valet parking adds to the expense, but overall, we'd choose this again in a heartbeat as a great…
Read more
The Ven at Embassy Row is a great location for a reasonable price near the DC Metro. Easy to take the Metro to DC tourist spots, lots of restaurants close to the hotel that were great. Lots of people out and about make the area feel very safe. Valet parking adds to the expense, but overall, we'd choose this again in a heartbeat as a great jumping off point for DC. Perfect for a getaway weekend in the city.
Read less
WANDA DESERVES EMPLOYEE OF THE MONTH
Nov 3, 2023Kenzo J
Wanda was amazing. She was very sweet and accommodating. Her experience and Knowledge about the hotel and surrounding area was so helpful! I would most definitely recommend this hotel to all my family and friends!
The. VEN!
Nov 1, 2023Dane GNew York City, New York
Room was exceptionally maintained by Nubia. The VEN is a great hotel in the DuPont Circle area. Great on-site restaurant and bar. Friendly staff. I have stayed multiple times and will again. Thanks.
Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
I returned early from holiday and have further questions?
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.