InterContinental The Willard Washington D.C.

Washington DC, USA

Virgin rating

The hotel

Nicknamed ‘The Residence of Presidents’, the name-dropping guestbook at this historic hotel backs-up its status as a DC ‘des res’. Some of that kudos is down to its address – on Pennsylvania Avenue, this district’s other notable residences include The White House, just one block away. Inside, The Willard InterContinental spills secrets of its 200 year history in its high-drama décor, from the uber-grand lobby to the regal ‘Peacock Alley’ (the ideal spot for afternoon tea). It may be perfectly positioned for sightseeing and restaurant-hopping, but they’ve also added time-wasting treats like a sumptuous spa and tempting dining and drinking spaces like their French-inspired brasserie, Café du Parc.

Amenities

  • Families
  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Spa
  • Close to City Centre

Where is it

In downtown Washington D.C, a short walk from The White House and other iconic monuments, memorials and museums on the National Mall. Transfer time from Washington International Airport: 20 minutes.

Hotel information

All rooms have air-conditioning, safe, bathrobes, complimentary newspaper, Illy coffee/tea maker, mini-bar*, TV, iHome radio, iron and board and hairdryer. Standard Rooms have 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms have views of the city or courtyard, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Superior King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Executive Suites are larger suites with spacious bedroom, separate living area and dining table for up to 4 people. The master bedroom has 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cafe du Parc (French brasserie, open for breakfast, lunch, afternoon tea and dinner). Round Robin Bar. Peacock Alley (serving afternoon tea). Le Bar (pastries and hot beverages). Room service*. Fitness centre. Spa*. Kids' concierge programme including in-room amenities, in-room dessert amenity, library offering a book to borrow for duration of stay, board games and toys to borrow, and family-friendly history tours of The Willard on Saturdays (subject to availability. Complimentary car service within a 3-mile radius. Valet-parking CA$55 plus tax, per day (payable locally, subject to change). Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4075)
  • Very good (936)
  • Average (264)
  • Poor (122)
  • Terrible (85)
Image of the Tripadvisor rating Birthday Bucket List

May 23, 2024 tydoug Savannah, Georgia

DC SightSeeing was on Our Bucket List for awhile, without it being about Business. I've known that the WILLARD was where I wanted to Stay, Scheduled Trip to coincide with Hubby's Birthday. The Willard Upgraded Our King Room to a View of WW1 Memorial next to Hotel & A Partial View Washington Monument also could see Side Entrance to White House.… Read more
DC SightSeeing was on Our Bucket List for awhile, without it being about Business. I've known that the WILLARD was where I wanted to Stay, Scheduled Trip to coincide with Hubby's Birthday. The Willard Upgraded Our King Room to a View of WW1 Memorial next to Hotel & A Partial View Washington Monument also could see Side Entrance to White House. Room was very Comfortable & Very Quite. So many times I'm awakened by other Guests Slamming room Doors etc Shower was Amazing, Really Nice Water Pressure. Nespresso Coffee maker Mini Frig (not much room for Guest items) full of Mini Bar Products. NO Microwave (didn't miss it) 2 Robes plus a Pair of Slippers to Keep. Being IHG Diamond Members My Husband Elected Free Breakfast each Morning, I'm a in Room Coffee & Croissant or Muffin Person. He really Enjoyed Breakfast Daily Cafe du Parc choosing something different each day. Everyone from Front of House Bellmen to Guest Check in - Concierge & Housekeeping Staff were very Friendly & Accommodating. The History of Hotel was Fascinating & Location PERFECT !!! I will not Stay anywhere Else next Time I'm in DC Read less
Image of the Tripadvisor rating Beautiful hotel with incredible history

May 18, 2024 theserialtraveler

I loved staying here during the summer. The staff were all very nice and attentive. The rooms were very cozy and clean. I loved the breakfast, lunch, and dinner services. They also have nice outdoor seating for breakfast. I love the classical ambience and live music and tea offered in afternoon. It’s interesting to note how the poet Julia Ward… Read more
I loved staying here during the summer. The staff were all very nice and attentive. The rooms were very cozy and clean. I loved the breakfast, lunch, and dinner services. They also have nice outdoor seating for breakfast. I love the classical ambience and live music and tea offered in afternoon. It’s interesting to note how the poet Julia Ward Howe first wrote the Battle Hymn of the Republic when staying in one of the hotel rooms in the mid 19-century, reflecting this hotel’s incredible historical legacy. Read less
Image of the Tripadvisor rating Iconic building but not an iconic stay

May 17, 2024 Erman K Istanbul, Turkiye

Such an iconic property. Common areas and patio cafe are amazing. Rooms are old and tired a bit. Location is incredible. Staff is very helpful. Breakfast is just OK. Overall its not the best value hotel in DC but a good choice if you want to be just in the center
Image of the Tripadvisor rating Worst hotel experience I've ever had - and it's supposed to be 5 star!

May 16, 2024 SJS C

Upon arriving at the hotel I had a male member of staff lean into my car and repetitively shout in my face because I didn’t want to valet park as I was taking the car back to the hire company as soon as I’d dropped off luggage. He then proceeded to try and take my luggage out of my car when I asked him not to. As a young female I was clearly… Read more
Upon arriving at the hotel I had a male member of staff lean into my car and repetitively shout in my face because I didn’t want to valet park as I was taking the car back to the hire company as soon as I’d dropped off luggage. He then proceeded to try and take my luggage out of my car when I asked him not to. As a young female I was clearly shaken by the aggression I was presented with upon trying to enter the hotel and so I reported it to reception upon check-in and they apologised and upgraded my room. I went up to my room and dropped off some luggage – room was fine. I went back down to collect more luggage and by the time I came back to my room (no more than 5 mins) there was a man in my room! After hearing someone in my bathroom (I initially thought the noise was coming from next door), I asked him what he was doing in my room and he informed me that my room was out of water and he was doing repairs; I didn’t actually know he was in my room until he came out of my bathroom when I was in the bedroom area!!! I was obviously shaken again by this having now had 2 unknown men confront me unexpectedly in the space of 15mins. I went down to reception to report this unannounced visitor. I spoke to the same member of staff and was totally brushed off. I was made to feel like a fool, being told that this man “was not a stranger” (he was to me!) and that I should expect hotel staff in my room at any given time. This is simply unacceptable and untrue. Even if the repairs were spontaneous the workman should have at least put a sign on the door to say he was in the room knowing the room was occupied and made a real effort to announce himself when he heard me come into the room. There was also no consideration to how I was already feeling given I’d recently had a member of staff shout in my face. This was obviously a factor when feeling unsafe having another male staff member in my room unannounced. It took me several hours to feel safe in my room after these 2 encounters. Eventually I decided to go down to the bar for a drink. The service was atrocious. It took 15 mins for staff to even acknowledge me (and I’d taken a seat at the bar!) And a further 10 mins to have my order taken. The drink, service and atmosphere was not 5 star. I'm fortunate enough to know what a 5 star experience is as I stay in 5 star hotels regularly and this hotel is not it. Furthermore, my bathroom had hair on the floor and walls from the previous guest, the shaving mirror bracket was loose and the walls were peeling. Overall I didn't enjoy my stay at this hotel and was disappointed by every experience I had there. The staff need to be better trained in communication and how to support and show empathy, especially when considering the safety of female guests. I definitely wouldn't recommend it for a solo female traveller. The only reason I stayed at the hotel was because my husband joined me later. Read less
Image of the Tripadvisor rating Five Stars for The Willard Inter-Continental

May 9, 2024 Mike19782009 United States

If you come to Washington, you must stay at the Willard, if you can afford it. The lobby is great to people watch, and they have afternoon tea in Peacock Alley on the weekends. They have the historic Round Robin Bar, which is probably the most famous bar in the United States. Overall, very expensive, but very, very nice.