Alexandra Resort

Providenciales, Turks and Caicos Islands

Virgin rating

Studio
Garden Studio Kitchenette
Studio Balcony
Studio bathroom
Ocean Studio
1 Bedroom Garden View Suite
2 Bedroom Ocean View Suite
2 Bedroom Ocean View Suite
1 Bedroom Oceanview
Penthouse bedroom
Penthouse dining room
Penthouse living room
1 Bedroom Garden View Suite
Penthouse second bedroom
Studio
Garden Studio Kitchenette
Studio Balcony
Studio bathroom
Ocean Studio
1 Bedroom Garden View Suite
2 Bedroom Ocean View Suite
2 Bedroom Ocean View Suite
1 Bedroom Oceanview
Penthouse bedroom
Penthouse dining room
Penthouse living room
1 Bedroom Garden View Suite
Penthouse second bedroom

The hotel

Located on a long stretch of beautiful Grace Bay Beach, the Alexandra Resort is the perfect spot on the sand for all types of traveller. With a generous all-inclusive offering, spacious accommodation and friendly, personal service, you’ll be unwinding in comfort from the moment you step into the resort. The stunning grounds are lined with palm trees and bright tropical flowers, with a large lagoon-style pool that’s perfect for taking a dip and admiring your surroundings. Little ones are catered for with complimentary access to the Kids Club, whilst you relax on the beach, unwind in the spa, or enjoy the complimentary non-motorised water sports that are on offer. Come dinner time, there’s plenty of exciting options to indulge in, whether it’s fresh seafood on the seafront at Fish Deck, or a meal served on a hot stone at Black Rock Grill – and what’s more, you’ll also have access to the dining options at sister resort Blue Haven, with a complimentary shuttle to take you between the two.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Kayaking
  • Snorkelling
  • Families
  • Bar
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on Grace Bay Beach on Providenciales. Transfer time from airport: approximately 15 minutes.

Hotel information

All studios and suites feature a balcony or terrace, air conditioning and ceiling fans, flat screen TV with US and international channels, laptop-size safe and a kitchenette equipped with a microwave, small refrigerator, sink and small appliances, iron and ironing board. Garden Studios feature views of the pool or garden, bathroom with shower, and 1 king-size bed, sleeping maximum 2 people.


All Inclusive: inclusive of all meals at any of the resort’s restaurants. Unlimited domestic and premium beverages at any of the resort's restaurants, bar and swim up pool bar. All taxes and service charges. In-room fridge stocked with water, soft drinks and beer. 24-hour snack stations. All Inclusive access to sister resort Blue Haven (dinner reservations required) with a complimentary shuttle between the two resorts. Complimentary Kids Club and Fun Pals programme. Complimentary WiFi throughout the resort. Free use of non-motorised water sports including water trampoline, snorkelling, kayaks, sail boats and stand up paddle boards. 24-hour fitness room. All Inclusive does not include room service, retail store purchases, spa treatments or massages, motorised water sports, diving, airport transfers or tours.

Oceanfront Studios feature ocean views, facing Grace Bay. With a shower in the bathroom, and 1 king-size bed sleeping maximum 2 people.

Deluxe Oceanfront Studios with views over Grace Bay. Feature a balcony or terrace and have 1 king-size bed, a kitchenette with small refrigerator and microwave and a bathroom with a shower. Sleeps a maximum of 2 adults.

One Bedroom Garden Suites feature garden or pool views, as well as a master bedroom with 1 king or 1 queen-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. The living room comes with a queen sleeper sofa, ½ bathroom and a second flat screen TV. Sleeping maximum 4 people.

One Bedroom Oceanfront Suites feature ocean views facing Grace Bay, as well as a master bedroom with 1 king-size bed, flat screen TV and a full en-suite bathroom with tub and shower. The living room comes with a queen sleeper sofa and a second flat screen TV. Sleeping maximum 4 people.

Deluxe One Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom has 1 king-size bed, flat-screen TV and full en-suite bathroom with a shower. This room also features a separate living area with a queen sleeper sofa. Sleeps a maximum of 4 people. 

Two Bedroom Oceanview Suites feature balconies with partial ocean views, and views of the pool and gardens. The master bedroom comes with a king or queen-size bed, flat screen TV and a full en-suite bathroom with separate tub and shower. The second bedroom offers a king or a queen bed, flat screen TV and a full bathroom with separate tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Two Bedroom Oceanfront Suites feature balconies or terraces with direct ocean views facing Grace Bay. The master bedroom comes with a king bed, flat screen TV and a full en-suite bathroom with tub and shower. The second bedroom offers 2 twin beds that can be converted to a king bed, flat screen TV and a bathroom with tub and shower. The living room features a queen sleeper sofa, ½ bathroom and a flat screen TV. Sleeping maximum 6 people.

Deluxe Two Bedroom Oceanfront Suites are renovated rooms in the Chelsea building with direct ocean views of Grace Bay from the balcony or terrace. The master bedroom comes with a king-size bed, flat-screen TV and a full en-suite bathroom with shower. The second bedroom offers 2 double beds and a bathroom with shower. The suite also features a separate living area with a queen-sized sleeper sofa and a small bathroom. Sleeps a maximum of 6 people. 

Four Bedroom Oceanfront Penthouse Suites have expansive views over Grace Bay. There are two master bedrooms, each with a king-size bed, flat screen TV and full en-suite bathroom with separate tub and shower. Two additional bedrooms each offering two twin beds that can be converted to king beds, flat screen TV and a bathroom with shower only. One large living room featuring 2 queen sleeper sofas, ½ bathroom and a flat screen TV. Sleeping maximum 12 people.

Black Rock Grill (al fresco a la carte evening dining), Asú (casual buffet restaurant by the pool with indoor and outdoor seaing), Fish Deck (beachfront dining with a variety of fresh seafood and a la carte options), Dragon Orchid Sushi (a la carte serving sushi and Asian small plates, open for dinner), Food Truck Stop (consisting of 3 food trucks, offering cocktails and blended drinks. Tacos and Ceviche, and BBQ fare). Rumba Beach Bar, Swim-Up Pool Bar, and Coconut Bar. Use of restaurants and bars at sister resort, Blue Haven.

Large lagoon-style swimming pool. All Inclusive water sports activities, including stand up paddle boarding, kayaking, hobie cats, and use of snorkel gear. Additional activities (including sailing lessons and boat rides) are available at an additional cost. Provo Golf Club* located a 10-minute drive from the resort. Shopping boutique. The Elevate Spa* (treatments including massages, facials, body treatments and nail services). Caicos Dream Tours*. Kids club. Exercise room.

Complimentary WiFi throughout the resort. Complimentary shuttle to and from sister resort Blue Haven. 24-hour front desk.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2196)
  • Very good (954)
  • Average (297)
  • Poor (148)
  • Terrible (129)
Image of the Tripadvisor rating Excellent all around

May 5, 2024 Shannon R

Lettuce & Rhazzor and the band! Truly amazing really got us in to having fun!! So nice & friendly! Love this whole place - we will come back - food & service is excellent!! Seriously everything has bee. Wonderful!!! We will be coming back! Very accommodating on so many things!!!
Image of the Tripadvisor rating Mediocre

May 4, 2024 nancook127 Pittsburgh, Pennsylvania

I read reviews for many months and have been to many all-inclusive resorts in the Caribbean. This resort is just mediocre. Little value for the money we spent. This was our first trip to Turks and Caicos and the weather was not good. We stayed late April 2024. T Positives We stayed in a standard garden room. It was not updated but very… Read more
I read reviews for many months and have been to many all-inclusive resorts in the Caribbean. This resort is just mediocre. Little value for the money we spent. This was our first trip to Turks and Caicos and the weather was not good. We stayed late April 2024. T Positives We stayed in a standard garden room. It was not updated but very comfortable and clean. Resort was easy to navigate because it has a small footprint. The best food option is the Jerk Chicken from the lady cooking near the beach. The lady cooking does a great job and is very personable. Negatives Food for the most part was below average in quality. You need to follow the calendar that you are given at check in. It shows the days that the restaurants are open and closed. The buffet felt more like a cafeteria. I was unlucky our first night and got very sick after eating dinner at the buffet. At breakfast there was one cooking station. There were no made to order waffles or hot pancakes just an omelet station. If you had the waffles or pancakes from the self-serve, they were warm not hot. To get a reservation for the Black Rock, Fish Deck and Fire and Ice you must stay up until midnight or get up very early morning that day to reserve dinner at a decent time. We visited both Black Rock and the Fish Deck twice. Each time they were both a hit and a miss. Food quality and service was not consistent. I suggest you cut into your food before eating to make sure the food is cooked properly. We were also able to eat at Fire and Ice at the Blue Haven. Unfortunately, the dinner lasted more than 2.5 hrs. We happened to be seated near a party of sixteen. It was clear that the staff could not handle both regular tables and the small party. Almost every food place missed something that was ordered. Either the whole meal, part of the meal or a drink. There were a lot of crying babies and small children at both the beach, restaurants, and pool. Many more kids than we expected. There was nonexistent drink service at the beach. Chair cushions on the beach were in dire need of replacement. Very uncomfortable. The padding was shot, and the straps were no longer there to hold the pad. Off the beach there is one bathroom with two stalls for everyone. This bathroom also serves the buffet and the Black Rock restaurant. There is a second bathroom near the pool. If you have any type of mobility issues keep in mind that you must take steps to get to the beach. Very limited entertainment in the evenings. Taxi cost is expensive. We went from the resort to town and the cost was $7 per person plus tip for a five-minute ride. So, four of us spent $28 plus tip for a five-minute cab ride. I would rate the resort as a solid 3. Has potential with updates and training. We had an ok time. I am not sure how it gets so many glowing reviews. Would I return to this resort – No. Would I recommend this resort – No. Read less
Image of the Tripadvisor rating Solid Family Vacay - Could be better, could be worse

May 3, 2024 krilz213 Seaford, New York

We visited in April-May 2024 for a week with 7 adults, 2 toddlers and an infant and overall we had a great time. Although I gave this 4 stars it’s probably more of a 3.5 or so. While I’d recommend it, we probably would seek other options if we came back to the area just to see what else is out there. Food - overall the food was above average… Read more
We visited in April-May 2024 for a week with 7 adults, 2 toddlers and an infant and overall we had a great time. Although I gave this 4 stars it’s probably more of a 3.5 or so. While I’d recommend it, we probably would seek other options if we came back to the area just to see what else is out there. Food - overall the food was above average and it some cases really good. It’s an all inclusive so set your expectations accordingly. Black Rock steakhouse was pretty solid overall and the service was quick and didn’t feel slow/island timeish. Sushi was great! Food trucks, Asu buffet and the main lunch grill spot had some great bright spots but some underwhelming as well. Keep in mind with the all inclusive, portions tended to err on the smaller side but you could always order more. Undoubtedly the highlight for me was the nice lady cooking up jerk chicken/ribs platters right by the beach. Also, two in our party ate gluten free and there was enough for them but could have been more (gf bun for burgers was huge). Service - 1000% aligned with the other reviews in that it was hit and miss. Some were really friendly while others seemed bothered or completely glazed over. 5 specific callouts here - Keisha the bartender at the tiki bar place was awesome. The lady at the daycare was super nice. Fontilia our housekeeper was phenomenal!! With the kids we had, she did an amazing job and went above and beyond every single day! Spa ladies were very nice. Lastly on the down side, was the main pool bartender. She’d make what you wanted but seemed dismissive and checked out of life basically every day. Pool - def needs to be upgraded and cleaned better but overall we enjoyed our time there every day. Seriously don’t bring floats, there are plenty there. But bring kids swimmies if you need. My recommendations for this place which i think most guests would agree with: - paper towels in the rooms please - a dedicated coffee bar of some sort - improved options at snack station (self serve hot dog station??) - please clean the playground equipment better - more entertainment options - ice cream station! While they had a nice free selection of mini cups, def needs a dedicated station. Maybe something like they have on cruises. Our rooms were great (we had 2 br oceanfront suite, 1 br garden suite and a garden studio) and views were awesome. Like I said more 3.5 than 4 but it definitely was not a bad choice by any means. Could we have gotten more perks at a more pricey all inclusive (aka Beaches), perhaps but the price for us wouldn’t justify it. Overall a nice, smaller venue with some highs and lows but if you’ve never been to turks, definitely worth a shot. Read less
Image of the Tripadvisor rating Excellent!!

May 3, 2024 Eva S

The workers are all very friendly and nice, rooms are clean and beds are comfortable, pool and beach is beautiful! Food is very good!
Image of the Tripadvisor rating Blue Haven resort

May 1, 2024 Ryon H

We had the best time by the pool, slogan trivia party!! We had the best time here at Blue Haven, even tho we are staying at Alexandria ( sister resort). Super interactive and fun times even if you’re shy! Highly recommend this place, the staff is freaking amazing ! Huge shout out to Coco, Rhazzor, Tishane Blue Haven Resort