Clean and friendly.
Apr 23, 2024 Kyle D Schertz, Texas
The resort is nice and clean and everyone is very friendly. Pools were all nice and it didn't seem crowded. We did the scuba and volcano tour. I recommend it.
Coconut Bay Beach Resort & Spa
St Lucia, Caribbean
The hotel
Amenities
- Tennis
- Windsurfing
- Babysitting service
- Kids Club
- Wheelchair access
- Families
- Bar
- Evening Entertainment
- Fitness Centre/Gym
- Internet Access
- Night Club
- Restaurant
Where is it
A secluded beachfront position on St Lucia’s south east Atlantic coast. Transfer time from airport: 5 minutes. Transfers included.Hotel information
250 rooms on 4 floors in 2 buildings with 2 lifts in 2 wings — 'Harmony' (adults only) and 'Splash' (families and groups). All rooms with balcony or terrace with garden or ocean views, sitting area, air-conditioning, ceiling fan, flat-screen TV, WiFi access* (complimentary in all Concierge Room categories) mini-fridge (not stocked), clock radio, telephone, kettle, safe, iron and board, walk in shower (no bathtubs) and hairdryer. Deluxe Garden Splash Rooms are located in the families and groups 'Splash' wing on the ground floor, with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
'Splash' Family Wing:
Deluxe Ocean Splash Rooms are on the 2nd floor of the Splash wing with partial views of the Atlantic, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Premium Oceanview Splash Rooms are located on the 3rd floor with clear views of the Atlantic, with upgraded furnishings, flat-screen TV, bar area stocked with soft drinks (beer on request) and either 1 king-size bed with twin trundle bed or 2 queen-size beds with a sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Concierge Premium Ocean Splash Rooms can be found on the 4th floor of the Splash wing with views of the Atlantic and either 1 king-size bed with twin trundle bed or 2 queen-size bed with a sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Concierge service for family reservations includes: Welcome drink and cold towel upon arrival, private check-in, private resort and kids' club orientation, preferred dinner reservations, Coconut Bay ‘Family Welcome Pack’, complimentary WiFi access, daily themed treats to delivered to the room, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival.
Concierge service for adult-only reservations includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiFi access and an invitation to an al fresco adults-only dinner.
2-Bedroom Garden View Interconnecting Splash Room, located on the ground floor of the Splash wing with private patios, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.
2-Bedroom Ocean View Interconnecting Splash Room, located on the 2nd level of the Splash wing, ideal for families, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.
2-Bedroom Premium Ocean Splash Rooms can be found on the 3rd floor in the Splash wing, with 1 king-size bed and 2 queen beds, sleeping minimum 2 adults and 2 children or maximum 2 adults and 4 children.
'Harmony' Adults Only Wing:
Deluxe Garden Harmony Rooms are located on the ground floor, with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults. Wheelchair accessible Deluxe Garden Harmony Rooms with roll-in shower and 1 king-size bed.
Deluxe Ocean Harmony Rooms are on the 2nd floor with either 2 queen-size beds or 1 king-size bed with pull-out sofa bed, sleeping maximum 4 adults.
Premium Ocean View Harmony Rooms are located on the 3rd floor with views of the ocean, pool and gardens. Each room has a bar with mini-fridge stocked with water, soft drinks and local beer, bathroom with walk-in shower, 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Concierge service for this room type includes: Private VIP Champagne and a cold towel check-in reception, in-room private bar (one premium bottle per guest weekly) plus mini-bar stocked daily with soft drinks, juices and bottle of wine upon arrival, nightly turn-down service and rotating afternoon snack amenity, signature drink in-room upon arrival, private resort orientation, personal concierge assistance with spa treatments, preferred dinner reservations, tours and private dinners, complimentary WiF and an invitation to an al fresco adults-only dinner.
Concierge Junior Suite Harmony Rooms are located on the 4th floor with views of the ocean, pools and tropical gardens. Each suite has a marble bathroom with glass enclosure shower, upgraded vanity unit and toiletries, bathrobes and slippers. Luxury furnishings and sitting room area with loveseat, bar area with mini-bar stocked with soft drinks, water, beer and a premium liquor or wine selection of choice. Nightly turn-down service and rotating afternoon snack amenity. All with 1 king-size 4-poster bed, sleeping maximum 2 adults. Concierge service for this room type includes: Signature drink in room upon arrival, private resort orientation, assistance with spa treatments, dinner reservations, tours and private dinners, complimentary WiFi, private VIP check-in, and an invitation to a private al fresco couples dining experience.
Rating summary
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Location
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Sleep Quality
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Rooms
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Service
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Value
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Cleanliness
Clean and friendly.
We love it here!
Apr 23, 2024 davee a
This resort is a gem! Terrific accommodations, excellent restaurants, friendly and helpful staff, and super close to the airport. We've been here twice and thoroughly enjoyed ourselves both times.
A great resort for the price!
Apr 22, 2024 peteo293
My Wife and I just came back from Coconut Bay Resort and would definitely go back!
The food was very good although reservations for the restaurants can be a little bit of a pain in the ass cause you are only allowed to make one reservation per restaurant and if you want to go back to that restaurant again, you have to go to that restaurant as a…
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My Wife and I just came back from Coconut Bay Resort and would definitely go back!
The food was very good although reservations for the restaurants can be a little bit of a pain in the ass cause you are only allowed to make one reservation per restaurant and if you want to go back to that restaurant again, you have to go to that restaurant as a walk up and hope they have availability! As far as the rooms go, it's the only reason I can't give this place a 5 Star! The rooms can use a little bit of updating. The people that work at this resort were very nice! The following resort workers went above and beyond to make sure we have a great time!
At the Swimup Bar - Tyron, Marz, Ed.
At the Adult Pool- Dillan and Sage
At the Lobby Bar- Ersking and Nick
At the Jerk Shack- Chef Shamil and Chef Nesta
At the Calabash Restaurant- Denver
At Silk Restaurant- Solange, she is a Rockstar!!!!!
I also have to give honorable mention to the 4 legged resort worker, Ms Lucy, she was such a sweet little Dog and was always happy to see us!
All in all, you can't go wrong at this place!
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beyond our expectations
Apr 22, 2024 Cathy D Anderson, South Carolina, United States
My daughter was married here earlier this month and I want everyone to know that their is no other place to have a destination wedding than here. From Sarai(pre-wedding event coordinator) to Onita(onsite wedding coordinator) our expectations were exceeded. When I say everything was perfect I mean everything. The officiant was spot on. The DJ was…
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My daughter was married here earlier this month and I want everyone to know that their is no other place to have a destination wedding than here. From Sarai(pre-wedding event coordinator) to Onita(onsite wedding coordinator) our expectations were exceeded. When I say everything was perfect I mean everything. The officiant was spot on. The DJ was even able to begin/end first dances with the time cues we gave him. He was able to play music that wasn't easily accessed. Lamar at the reception bar showed extra care.
Speaking of the resort in general, things I loved: welcome drink, delicious food, adult area, variety of drinks, cleanliness of all areas, stocked frig in room, daily room service, on location shops, the view, nightly entertainment, well-manicured landscaping.
People who deserve a shout out: Sarai, Onita, Sage, Lamar
Things that could be better: making reservations for restaurants, bathrooms need updated
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They’ve got a lovely bunch of Coconut Bays
Apr 20, 2024 morwenna10 Bellevue, Washington
Just got back from an absolutely fabulous time at Coconut Bay. The people who work there truly made the experience! First shoutout has to go to Michael in the greenhouse. He was absolutely fantastic to talk with, so knowledgeable about the plants and so very passionate about his work. Miles at Cheese Burger in Paradise was amazing too. We loved…
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Just got back from an absolutely fabulous time at Coconut Bay. The people who work there truly made the experience! First shoutout has to go to Michael in the greenhouse. He was absolutely fantastic to talk with, so knowledgeable about the plants and so very passionate about his work. Miles at Cheese Burger in Paradise was amazing too. We loved talking with him and he made the best fish burgers with salsa! Kerry at paradise beach bar was great too! His vibes are absolutely perfect for that bar! Some of the other incredible bar staff were Marz, Dillan, Kevin, Godfrey, Dona, Shass, Stephon, Holder (we loved his relationship with Lucy), Kayla, Tyron, and Edward, smiley Ed (as we called him), and Sage. Special shoutout to Jedi who made the most amazing mango drinks and was so attentive! And we looked forward to seeing Nick and Ersking having a great time at the lobby bar each evening. We had some really kind servers at the delicious restaurants, Rockson at Trattoria, Lisa at Calabash, and Solange at Silk, they really made our evenings better. Honestly we looked forward to the Jerk Treehouse every day too because Nesta, Shamil, and Tammy were so great and made the best jerk! At Coconut Walk and the country and carnival nights, we can’t forget Jonathan, Debbie, Faith, Glenda, Randal, Taila, Skeet, Knight, and Bernicia, and of course Chef Antoinette. Attie at the adventure desk really helped us make the most of our time! And Akia, Keeley, Kaylee, Mel, and Topaz from the entertainment team were fantastic! Also huge thank you to Sam and our housekeeping team for the beautiful notes and towel art, and for keeping our room clean. We would absolutely go back again and can’t recommend this resort enough!
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