Couples Sans Souci

Ocho Rios, Jamaica

The hotel

The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without a care', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.

Amenities

  • Bar
  • Romantic
  • Spa
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions
  • Beachfront location

Where is it

On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.

Hotel information

150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flatscreen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turn down service, bathrobes and hairdryer. Deluxe Ocean Suites with partial sea views, french doors leading to an enclosed covered sitting area, and large master bedroom (no balcony or patio), 1 king-size bed sleeping maximum 2 adults.

All inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment above unless otherwise stated.

Deluxe Ocean Verandah Suites have a partial sea view, spacious master bedroom and large private furnished balconies, 1 king-size bed sleeping maximum 2 adults.

1-Bedroom Ocean Suites have a balcony, panoramic sea views and separate living room, 1 king-size bed sleeping maximum 2 adults. 

1-Bedroom Beachfront Suite with living area, bathroom with large walk-in shower, and balcony or patio with oceanfront view, 1 king-size bed sleeping maximum 2 adults.

Penthouse Suites available on request.

  • Free weddings: conditions apply.

  • Honeymooners: receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

    May not be combinable with other offers.

  • Honeymooners: Receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage, once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Jamaican dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). In-suite dining available 6:30am-10:30pm. 7 bars: Swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.

Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.

4 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes, Charlie's Spa and beauty salon*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*). Unlimited free local excursions.

Complimentary WiFi.

 3 nights except over Christmas and New Year when it is 7.

 

* Denotes local charge.

Dress code: applies in à la carte restaurants.

This is an over 18, couples-only resort.

Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3522)
  • Very good (908)
  • Average (258)
  • Poor (78)
  • Terrible (55)
Image of the Tripadvisor rating Incredible Trip

Sep 15, 2020 355bethn

We had the best trip to Couples Sans Souci in late August. We had debating rescheduling a few times but we are so glad it worked out for us to go. We felt so safe while on property with all of the precautions they were taking. La Shaun was incredibly helpful to us with rescheduling our trip multiple times because of airline cancellations. MBJ was… Read more
We had the best trip to Couples Sans Souci in late August. We had debating rescheduling a few times but we are so glad it worked out for us to go. We felt so safe while on property with all of the precautions they were taking. La Shaun was incredibly helpful to us with rescheduling our trip multiple times because of airline cancellations. MBJ was a breeze and we only waited 10 minutes for our shuttle. There was one other couple and our driver was amazing. From the time we stepped into the lobby, our stress of the last few months melted away. Our room was fantastic and we could not have asked for better service. Whayne Buchanon and Chef Tyrone provided us with incredible food for breakfast, lunch, and dinner. We both have food restrictions and they made sure that we were taken care of and well fed. The food seemed to be even a step above its normal level. The staff was so careful with precautions from wearing masks and sanitizing constantly. The tables at the restaurants were socially distanced and guests wore masks to and from the tables. We cannot wait to return as soon as possible. Read less
Image of the Tripadvisor rating Excellent Service/Resort

Sep 9, 2020 sfacey2019 New York City, New York

As a Travel Advisor, my job is to ensure my clients have the ultimate vacation and or event experience. Couples Resort has no doubt, given the current situation of a pandemic, provided an exceptional experience. The food, service, ambiance and staff were exceptional!.
Image of the Tripadvisor rating Honeymoon in Jamaica

Sep 4, 2020 fbecker11 Quincy, Massachusetts

My wife and I booked this vacation 3 weeks before the date, and it was right around when Jamaica increased their level of scrutiny for travelers. We had to get Covid-19 testing, and authorization from the Jamaican government, it was a bit stressful but it all worked out. We are glad we chose Couples San Souci, it’s just a very beautiful place,… Read more
My wife and I booked this vacation 3 weeks before the date, and it was right around when Jamaica increased their level of scrutiny for travelers. We had to get Covid-19 testing, and authorization from the Jamaican government, it was a bit stressful but it all worked out. We are glad we chose Couples San Souci, it’s just a very beautiful place, with an amazing beach, and beautiful green nature everywhere. The staff was super hospitable, service was great and the Jamaican people have a positive vibe. While in Couple San Souci, during day time I walked everywhere barefoot, the whole place feels like one big beautiful Villa. The food was great and for entertainment, we had live music every night. It was the best vacation I’ve had, we would wake up and have breakfast and go straight to the beach, and we would stay there till late afternoon. By the time we were ready to leave, I felt like I was on cloud 9, it was a very relaxing stay. I would recommend to couples of all ages, looking to truly relax. Read less
Image of the Tripadvisor rating San Souci and COVID-19

Aug 17, 2020 CSSBeach

We recently had a wonderful trip to Couples San Souci, even with changes made to deal with COVID-19. The trip required a travel authorization from Jamaica that must be shown before even getting on the plane. The online process was straightforward and since we are not from one of the high risk states listed, we did not have to upload COVID test… Read more
We recently had a wonderful trip to Couples San Souci, even with changes made to deal with COVID-19. The trip required a travel authorization from Jamaica that must be shown before even getting on the plane. The online process was straightforward and since we are not from one of the high risk states listed, we did not have to upload COVID test results. There was a health screening at the airport that had a lengthy line, but it was well organized and only added 15 - 20 minutes to the usual process. Travel to the resort was only a bit different. The bus was not packed and the windows were open. Stops are discouraged, so it was a quick trip. San Souci was as beautiful as ever and the staff was as great as before. There were fewer staff people on duty because occupancy was , we guessed, at less than 30%. There was no self-serve anything, but the servers took good care of us. The staff people wore masks. The masks were sometimes not pulled up, but they were always pulled up if the staff person was going to be near you. The dining servers were always properly masked. Guests were not pressured to wear masks, but we usually carried ours so that we could use them if in close contact with staff. Hand sanitizer stations were all over the place and you would be asked to use it before being seated at a restaurant. Restaurants had reduced schedules because of the low occupancy. Things were different, but Couples did a good job of accommodating us with the current restrictions. Read less
Image of the Tripadvisor rating Amazing Experience

Aug 10, 2020 yaneekeg

I believe it comes natural for someone to give all the negatives but rarely find time to express the positives. I feel quite led to express my experience this past weekend. As locals who choose to "staycation" at Couples Resorts in particular Sans Souci, there are themed events and specialty nights to which we have gotten accustomed. On our… Read more
I believe it comes natural for someone to give all the negatives but rarely find time to express the positives. I feel quite led to express my experience this past weekend. As locals who choose to "staycation" at Couples Resorts in particular Sans Souci, there are themed events and specialty nights to which we have gotten accustomed. On our arrival this past weekend, we were a bit his heartened to learn that there would be no Gala night due to the protocols being observed in relation to Covid-19. We expressed our dismay and gave our feedback to the Front desk Manager La Shaun H, who immediately sought to remediate what could have turned out to be a disappointing time for us. She called the restaurants and had the Executive chef (I cant believe ive forgotten his name) prepare a menu that was off menu especially for the 4 of us! The meal was heavenly and the chef came to greet us personally at dinner! We felt super special. Through out our stay La Shaun ensured that we were taken care of and that all our expectations were met. She arranged that our dinner from Casanova was prepared and personally delivered to our respective rooms. She came us the red carpet treatment. La Shaun even went as far as to remain on property even after her shift ended to ensure that we received our dinner on time. What service! As locals, we tend to think that this service is reserved only for visitors to the Island, but La Shaun proved us wrong! We spend our anniversary annually with Sans Souci, but this is the first time i have been "WOWED" thank you La Shaun! you have reminded us that while there are several options available, GREAT CUSTOMER SERVICE is what separates @Couplesresorts from the other guys (believe me, we have cheated!) its not worth it, we have has to return home. There is no experience like the one received at Couples and what we experienced more recently with La Shaun. Mr. Battaglia, please commend La Shaun ,your Executive Chef and the Romance Rewards ladies on a great job! See you all next year if not before! Sincerely, Robert and Yaneeke Gregory and Barry and Sheron Ragbier Read less