Crystal Cove is an all-inclusive hotel located right on the beachfront on the platinum west coast of Barbados. This beautiful resort features lush gardens and three impressive freshwater swimming pools, complete with a spectacular waterfall and swim-up cave bar. Flowers cascade over walls and balconies, and everything leads down to a glorious beach with a generous array of water sports, including water-skiing, sailing and more, all complimentary of course! There is a fabulous kids’ club to keep the little ones out of your hair, allowing you to relax and enjoy the full range of facilities and entertainment (of which there are plenty!).
Amenities
Kayaking
Sailing
Snorkelling
Tennis
Water Skiing
Windsurfing
Babysitting service
Kids Club
Families
Honeymoon
Wedding
Bar
Where is it
In St James, on a delightful west coast beach. 15-minutes to Bridgetown. Transfer time from airport: 30 minutes.
Hotel information
88 rooms on 2 floors in various buildings with no lifts. All with a balcony or terrace, air-conditioning, satellite TV, mini fridge, complimentary WiFi access, safe, bathrobe, slippers, and hairdryer.
Pool/Garden View Rooms with 1 king-size bed or twin beds, sleep maximum 2 adults and 1 infant (up to age 2 years).
Please note: the majority of the Pool Garden View Rooms have a garden view and the pool views are limited. All rooms are non-smoking.
All Inclusive of: all meals including afternoon tea and all-day dining. Local and premium-brand drinks and house wine (fine wine and Champagne at extra charge). All activities and entertainment unless otherwise stated. Water taxi to select west coast sister properties. Dine Around programme with other select Elegant Hotels properties (drink and meal supplements may apply).
Oceanview Rooms - with beautiful sea views and 1 king-size bed or twin beds, sleeping maximum 2 adults.
Junior Suite Pool/Garden View - with a separate sitting area and sofa bed, lovely views of the pool or garden, and 1 king-size bed, sleeping maximum 3 people.
Junior Suite Oceanview - as Junior Suite Pool/Garden View but with beautiful sea views, sleeping maximum 3 people.
1-Bedroom Suite Pool/Garden View - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom, 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).
1-Bedroom Suite Oceanview - bedroom with separate living room or loft suite with upstairs bedroom overlooking living room, living room includes sofa bed and second full bathroom. 1 king-size bed, sleeping maximum 4 adults or 2 adults, 2 children and 1 infant (up to 2 years of age).
Reflections (all day dining with buffet breakfast and a la carte dinner, as well as international buffet evening on Wednesdays). Drifters Restaurant and Bar (beachfront Caribbean restaurant, serving casual buffet lunch, afternoon tea, and a la carte dinner, as well as beach BBQ on Saturdays). Cave Bar (swim-up pool bar). Vista Coffee & Wine Bar (serving drinks and light bites). The Beach Bar. Taste of Elegance Dine Around Programme offers exchange dining with select sister hotels' restaurants* (meal and drinks supplements may apply).
Regular evening entertainment and weekly manager's cocktail party. Events hosted at Vista Coffee & Wine bar to include wine pairings and tapas nights.
3-tiered freshwater swimming pool. Spa services available*. Fitness centre. Wellness classes including yoga, pilates, and water aerobics. 2 floodlit tennis courts. Complimentary motorised and non-motorised water sports including snorkelling, stand up paddle boarding, tubing, sailing, kayaking, and water-skiing. Beach Olympics. Freddie's Island & Adventure tour*. Apes Hill Golf Club*. Complimentary Flying Fish Kids' Club for ages 3-12 years with latest game consoles, pool table, electric race track and more. Swimming with the turtles snorkel tour*. Mixology demos.
Room service* (meal times only). Complimentary WiFi available in the rooms and throughout the resort. Laundry service*. Complimentary daytime water taxi (subject to availability and weather conditions) to select West Coast Elegant Hotels. Gift shop*. Babysitting available*. Green Globe certified. Beach Ambassador service. Concierge services to assist with island excursions.
A Tourism Fee will be charged per bedroom, per night and will be collected at check out. The rate is subject to change by the Government, and varies by hotel room. Fees currently range from 8.75 Barbadian dollar (approximately £3.90) to 35 Barbadian dollar (approximately £16.00) per bedroom, per night.
1 night between 5 Jan—31 Jan, and 1 Mar—21 Dec.
5 nights between 1 Feb—28 Feb.
7 nights between 22 Dec—2 Jan.
* Denotes local charge.
Please note: child ages are up to and including 16 years.
Please note: Drifters restaurant and bar is open subject to occupancy numbers.
Dress code: dining is elegantly casual after 6:00pm.
Please note: the Dine Around programme is only available at select properties and may be subject to an additional cost dependant on the board basis booked. A complimentary water taxi to select west coast Elegant properties is available during daytime only and subject to availability and weather conditions.
Based on 2661 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1583)
Very good (659)
Average (214)
Poor (108)
Terrible (98)
Don't waste your hard earned money!
Dec 3, 2024Dan S
Its well known that this resort is quite tired and due to be refurbished soon. We were due to stay at Treasure beach which hasn't opened yet so ended up here instead. We are staying in a 1 bedroom suite with sea view which is actually very nice and the beach is gorgeous.
One of the reasons we settled for this resort was reviews suggesting the…
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Its well known that this resort is quite tired and due to be refurbished soon. We were due to stay at Treasure beach which hasn't opened yet so ended up here instead. We are staying in a 1 bedroom suite with sea view which is actually very nice and the beach is gorgeous.
One of the reasons we settled for this resort was reviews suggesting the food was very good. WRONG, the food is the worst I have ever experienced at a hotel and any all inclusive. The choice is extremely limited and the quality is shocking. Set aside the meal times, afternoon Tea is a selection of Lays crisps in the coffee shop if you are lucky 😂, you couldnt make it up! After three days we decided to venture out and go to nearby restaurants, cant take this for a whole week!
On the up side we won't be going home fat! 🤣🤣🤣
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Awful, beyond belief
Dec 2, 2024Jo LLoughborough, United Kingdom
We too stayed here fortunately for only two nights prior to our cruise.
Too say we were disappointed is a huge understatement, we couldn’t wait to leave.
Here’s why, the decor was outdated, scruffy and shabby. Black mould
on a lot of the tiles, water was spraying out of the top of the shower head, the taps were ceased up and wouldn’t turn, the…
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We too stayed here fortunately for only two nights prior to our cruise.
Too say we were disappointed is a huge understatement, we couldn’t wait to leave.
Here’s why, the decor was outdated, scruffy and shabby. Black mould
on a lot of the tiles, water was spraying out of the top of the shower head, the taps were ceased up and wouldn’t turn, the toilet seat had to replaced whilst we were there, the next day the toilet roll holder fell off the wall and water very slow to drain from the bath.
The dining room was disgusting, very shabby seats, the paint was peeling from the ceiling and leaking. ( a towel was placed on the floor next to my table to mop up the water). Tiles missing from the roof on an adjacent apartment.
Poor food choices at both breakfast and dinner, the temperature of the chilled food would not meet the legal requirements so the hot food sitting on the buffet I wouldn’t eat because I don’t believe the temperature would meet the standards either.
Tinned peaches are something I didn’t expect to see in a hotel reputed to be 4 star.
Plates snatched away as soon as you laid your cutlery down, the wine was undrinkable.
We were asked at breakfast if we would like to book a table in the main restaurant, we said no thank you we have booked at Drifters, she said you can’t have, it is closed tonight. Was anyone planning to tell us ? We were forced to pay for taxis to eat elsewhere.
The pool was uninviting and small and all the umbrellas on the beaches were falling to bits.
I am sorry there is nothing positive to say about this hotel and I believe it should
Have closed long before now for refurbishment.
The staff are doing their best in a hopeless situation but some are coming over as being unhappy and who can blame them.
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Simply dreadful. Leaky, worn out, and awful food. Avoid
Dec 1, 2024U1023MUrobb
Absolutely dreadful. It's closing for refurbishment in a couple of months, but unless you are ready for a place that is tired beyond belief, I strongly recommend avoiding. Leaks in the restaurant roof, bathrooms with chips in the tiles and mould in the seals. Filthy curtains. Towel rails falling off walls. I do understand that maintenance is…
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Absolutely dreadful. It's closing for refurbishment in a couple of months, but unless you are ready for a place that is tired beyond belief, I strongly recommend avoiding. Leaks in the restaurant roof, bathrooms with chips in the tiles and mould in the seals. Filthy curtains. Towel rails falling off walls. I do understand that maintenance is a sunk cost when you're about to close, but I explained to the GM that this was a disgrace. Amazingly he agreed.
The food service was also distinctly below par. One of the two restaurants routinely closed. Buffet served far too often. And food choice closer to school dinners than a luxury Barbados hotel. Tinned fruit at breakfast?? Really? In Barbados? Where's the fresh fish and local food (not Macaroni pie every day, please).
No excuse for this, and you should up the F&B offer if the fabric is tired to compensate your customers. Perhaps put an apologetic bottle of (free anyway) fizz into the room???
Again raised with the GM who offered to get the chef to make anything I wanted. I declined. I didn't want to draw attention to ourselves at dinner by having something different, and in any case shouldn't you show all the guests the same service?
Was introduced to Richard the Guest Experience Manager who didn't seem to make any difference other than badgering us out of our 'late check out' at 2pm as it was 'unfair on the other guests'.
I see lots of comments recently saying this hotel is run down. I see lots from Richard saying they will 'take on board' the comments.
None of this is happening. I am waiting for my money back from Marriott, who should be ashamed to be associated with this offering. I'm not holding my breath though.
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Disappointed
Nov 27, 2024rrb1972
Disappointed, hotel needs to close and a full refurbishment done now, actually 10 years ago would probably have be better, mosquitos are bad, stagnant water outside rooms, food poor, some staff are great but some are really not happy, could do with sending secrete shoppers in to see what is going on
Food poisoning and no apology
Nov 18, 2024Jo A
This hotel is awful. And their attitude to their poor standards is even worse. In April they gave my son, daughter and partner salmonella poisoning. All confirmed with public health england. We didn't get to enjoy any of the facilities as the buffet gave them sickness on night 1. When I asked for assistance, there was nothing. There was…
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This hotel is awful. And their attitude to their poor standards is even worse. In April they gave my son, daughter and partner salmonella poisoning. All confirmed with public health england. We didn't get to enjoy any of the facilities as the buffet gave them sickness on night 1. When I asked for assistance, there was nothing. There was no care and when i complained afterwards, the hotel and Marriott just did not care. For a very expensive trip, there has been no compensation, even though my 13 year old was very unwell for weeks afterwards. Ended up in A and E twice, once for 10 hours as his stomach pains were so severe. Do not touch fish off the buffet !!! All i ever wanted was an apology from the hotel but never got one.
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Don't waste your hard earned money!
