Hilton Rose Hall Resort & Spa

Montego Bay, Jamaica

Virgin rating

Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop
A video preview image
Resort View Room
Partial Ocean View Room
Oceanfront Room
Oceanfront View Room
View from Oceanfront Room
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Sugar Mill Falls Waterpark
Fresh Restaurant
Three Palms
Coffee Shop

The hotel

Lying on a beautiful, long stretch of private beach, the Hilton Rose Hall Resort & Spa sits within 400 lush acres and is home to an 18th-century sugar plantation. A popular feature here is the iconic swimming pool but guests (kids' especially) also love the Sugar Mill Falls Waterpark, which is the largest in Jamaica. Why not grab a tube and float down the ‘lazy river’ or try one of the slides. There’s also a daily kids' club, leaving you with time to recharge in the full-service spa, or why not try out the Championship golf course. A variety of restaurant options with fine dining and sophisticated wine lists are on-site, with the newly renovated Rum Factory a particular hit, as is the Three Palms, overlooking the beautifully landscaped golf course.

Amenities

  • Golf
  • Sailing
  • Tennis
  • Windsurfing
  • Babysitting service
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Free Parking
  • Games Room

Where is it

Beachfront on the edge of Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

495 rmodern rooms and suites on 7 floors in 2 buildings with 4 lifts. All with private balcony or terrace, air-conditioning, cable TV, small fridge (stocked on request), safe, cot* (on request), iron and board and hairdryer. Resort View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals and snacks. Locally branded and premium drinks by the glass. All activities and entertainment (excluding golf and motorised water sports) unless otherwise stated.

Partial Ocean View Rooms offer pool and ocean views on the lower floors and partial ocean and mountain views on the higher floors with either a balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Rooms offer great sea views from your balcony or patio, sleeping maximum 3 adults or 2 adults and 2 children.

Ocean Front Walk Out Rooms have a private patio with direct access to the resorts garden and sea views. Rooms with either 1 king bed, or 2 queen beds, sleeping maximum 3 adults or 2 adults and 2 children.

6 restaurants including; Three Palms (Italian fine dining, dinner only, reservations are required). Fresh (marketplace-style restaurant, buffet breakfast, lunch and dinner). Mangoes (serving Jamaican influenced salads, burgers, sandwiches and tropical drinks). Rum Factory (open for dinner Wed-Sat). Seaside Restaurant & Bar (serving casual Jamaican fare in a beachside setting, lunch and dinner). "FI WI" Food Jerk Hut (open for lunch and dinner, serving fresh jerk dishes). Moonstone (Italian food for lunch/Annie's Smokehouse BBQ, Jamaica style BBQ for dinner). Swim-up pool bar. Cricket Club, a place to go for drinks, dancing and a nightcap. Bar King Frog has amazing, elevated views of the ocean, award-winning cocktails and big screen TV. Coffee shop and natural juice bar. Room service*.

Nightly live entertainment with a diversity of shows and theme nights.

Swimming pool. 3 whirlpools. Sugar Mill Falls Waterpark with 2 water slides (minimum height 4 ft), lazy river and swim-up bar. 750 additional feet of pristine, white, sandy beachfront creating Cinnamon Beach, the longest white sand beach in Jamaica. Table tennis. Tennis (equipment rental available*). Full-service spa*. Fitness centre. Non-motorised water sports (motorised*). Volleyball. Aerobics. On-site par-72 Championship golf course*.

Complimentary standard bandwidth WiFi Internet access everywhere in the hotel. Internet café*. Gift shop. Shopping arcade next door. Babysitting services*. Tours and activities desk*.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights between 2 Jan-20 Dec.

5 nights between 24 Dec-1 Jan.

* Denotes local charge.

Please note: child age is up to and including 14 years.

Please note: there is a $25 local charge for a cot, payable to the hotel on arrival (subject to change).

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3846)
  • Very good (1937)
  • Average (816)
  • Poor (304)
  • Terrible (265)
Image of the Tripadvisor rating Love it

Jul 26, 2024 73ebonyb

The staff was very friendly and the food was delicious. There are so many options to choose from. I had a garden view room and the view was so serene. I do wish they had more colourful flowers, as I believe that would further add to the garden view rooms. The room and bathroom were clean. The fridge was stocked daily. This is my second time at… Read more
The staff was very friendly and the food was delicious. There are so many options to choose from. I had a garden view room and the view was so serene. I do wish they had more colourful flowers, as I believe that would further add to the garden view rooms. The room and bathroom were clean. The fridge was stocked daily. This is my second time at this resort and I look forward to making a 3rd visit. Read less
Image of the Tripadvisor rating Epic memories.

Jul 25, 2024 A1089OJnicolap

Came to the to celebrate our first anniversary, by the help of Carolyn (night auditor), Dennis from the front desk he gave me a nice room upgrade, and Vanessa from special occasion, who decorated my room, they helped to make my stay epic, memorable and extraordinary at the Hilton, the check in and out was smooth so a big shout out to the front… Read more
Came to the to celebrate our first anniversary, by the help of Carolyn (night auditor), Dennis from the front desk he gave me a nice room upgrade, and Vanessa from special occasion, who decorated my room, they helped to make my stay epic, memorable and extraordinary at the Hilton, the check in and out was smooth so a big shout out to the front desk team (Diamond, Dennis and Brianna) for their great work , the bar staffs was great especially Joyce great customer service, Demoye not sure if his name spell correctly but he was awesome from the Italian ….. overall I will definitely recommend, matter of fact my friend is going to celebrate her anniversary also and I did recommend it to her. I will definitely come back. Read less
Image of the Tripadvisor rating OHHH What A Time We Had

Jul 24, 2024 irish w

OMG! My/Our family and friends stay was amazing from the time that we stepped off of the bus, til the time we checked out. The welcoming was pleasant, and the check-in was with ease. The entire staff were attentive and very polite. The resort is very well kept, from the inside and outside. All the amenities of the resort were in working order.… Read more
OMG! My/Our family and friends stay was amazing from the time that we stepped off of the bus, til the time we checked out. The welcoming was pleasant, and the check-in was with ease. The entire staff were attentive and very polite. The resort is very well kept, from the inside and outside. All the amenities of the resort were in working order. The food and drinks were amazing. I noticed that a lot of emphasis was put into cleaning and sanitizing, especially when it came to the food/restaurants. The spa area was well kept and the staff were professional and friendly. I was so impressed with the services that I spent more money tipping the staff than I did shopping (although I did shop on the resort and away from the resort. I was at the Hilton Rose Hall Resort for my daughter's wedding with a group of 50 plus friends and family. There was absolutely no complaints. Even the entertainment was great and exciting. I even volunteered for one of the acts with the flame blower. My family and friends discussed returning next year, just for a vacation and the jerk chicken 🤣. The Resort Is Definitely Kid Friendly...... Read less
Image of the Tripadvisor rating Entertainment

Jul 23, 2024 Lucas N

A really fun and positive team member that interacts with guests to make a more positive experience at the hotel Britannia who works in the team zone has an amazing personality and has been an amazing person to know. ........................
Image of the Tripadvisor rating Rude Manager

Jul 23, 2024 Althea G

The hotel and food was good. My vacation was however spoiled by the front desk manager who was rude and spoke in condescending way to me and my husband on three separate interactions. 1) I requested room change and was told by the manager that either I took the room that was I changed to without me seeing it first or I will be reassigned to… Read more
The hotel and food was good. My vacation was however spoiled by the front desk manager who was rude and spoke in condescending way to me and my husband on three separate interactions. 1) I requested room change and was told by the manager that either I took the room that was I changed to without me seeing it first or I will be reassigned to the room that I initially had problems with. 2)We extended our stay and my room was upgraded to be one side of the hotel, this manager unfortunately assited my husband while I was not there and insisted on putting us in an area that was different from what we were told. My husband had to question her why is that we are being given something other than what we were told, then she change the room. 3) On our last night we decided to purchase something at the gift shop and because we had credits for the hotel we told the store clerk to charge it to our room, intending to use our credit on check out. Lo and behold the clerk at the store told us that there is a message on our account no credit allowed. I have never in all my travels staying at a hotel been told that I could not charge an item to my room. When asked why we got no explanation. The clerk had to speak to the front office before it could be charged to our room, so that I could then use the hotel credit.. I decided to inquire at the front why , I was given the same manager, which I told the check in clerk we do not wish to speak to her. Well the same manager came out and said to me & my husband.. " What seems to be my challenge.." really.! At that point I figured she was not worth any more of my time. I just left. I understand the name of the manager is Shameika. Well this was my third time in less than a year that I stayed at the hotel. I recommended the hotel to my sister who booked her wedding there, that is why were there on this occassion. I will NEVER return to the hotel. Not from the rude behaviour of the manager. I did make complaint and I hope that it was addressed. Read less