Hyatt Zilara Rose Hall

Montego Bay, Jamaica

Virgin rating

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.

Amenities

  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.

Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.

Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.

Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).

Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Cabanas*.  Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5317)
  • Very good (1339)
  • Average (560)
  • Poor (240)
  • Terrible (222)
Image of the Tripadvisor rating Bday trip

Jul 26, 2024 raiven W

Hyatt zilara is a nice property with really great staff. Went for a birthday trip for a week and all the staff I came across at the front desk pool and bars were awesome! The only downside about this property is AC is not working properly. Literally moved 3 different times to try to get a room with better quality AC and finally settled with one of… Read more
Hyatt zilara is a nice property with really great staff. Went for a birthday trip for a week and all the staff I came across at the front desk pool and bars were awesome! The only downside about this property is AC is not working properly. Literally moved 3 different times to try to get a room with better quality AC and finally settled with one of the cooler rooms with an added fan. It does smell slightly like moldy basement but not to crazy. Some restaurants are lacking and don't have as much options as they used to when I was here a couple of years ago. I think they need to step it up for the prices people are paying for this hotel. Read less
Image of the Tripadvisor rating Jamaican paradise

Jul 26, 2024 Amanda G Madison Heights, Michigan

We stayed at zilara the adults only but also jad access to the sister resorts. Clive was my favorite bar tender in the lobby bar making customized drinks! The pool and beach was amazing as were the rooms! Pillows were supersoft. The ac was really strong. The gym had top quality equipment. The staff was super friendly and always waiting on us.we… Read more
We stayed at zilara the adults only but also jad access to the sister resorts. Clive was my favorite bar tender in the lobby bar making customized drinks! The pool and beach was amazing as were the rooms! Pillows were supersoft. The ac was really strong. The gym had top quality equipment. The staff was super friendly and always waiting on us.we got the best massage of my life at theyre spa. We also did kayaking and it was beautiful. Even though we got the basic room it was like heaven. Bathroom was amazing. There was a swing and couch on the patio. Beautiful to walk around.entertainment was good i just wish we had more nightly shows, but we did engage in dancing which was led by the staff to teach you jamaican moves. Food was great at the buffet and pool food area cant wait to go back! We were so enamored we ended up joining the iberostar club membership for future vacations! Read less
Image of the Tripadvisor rating One Of The Best Vacations EVER!!

Jul 24, 2024 Excursion48954466747

The property, the staff, the service, the food were all great experiences during our stay. We look forward to going back to Hyatt Zilara Rose Hall and have shared our thoughts of this resort with everyone that will listen.
Image of the Tripadvisor rating Beautiful property

Jul 24, 2024 jxsgxsixs

Hyatt Ziva/Zilara is a breathtakingly beautiful property. I keep wanting to come back for the view and the beautiful and relaxing beaches.It has the potential to be awesome vacation spot but it needs a over all improvement on a few areas
Image of the Tripadvisor rating Five stars service

Jul 23, 2024 Ambassador257189

Nikky GIC was the best. She informed me about the entire resort. She was extremely knowledgeable and friendly. She welcomed me with open arms. First class service all the way. Julio bartender was a mixologist. Shaves made this a great stay for me. She went above and beyond making sure my room was perfect for me. Oshane was absolutely one of… Read more
Nikky GIC was the best. She informed me about the entire resort. She was extremely knowledgeable and friendly. She welcomed me with open arms. First class service all the way. Julio bartender was a mixologist. Shaves made this a great stay for me. She went above and beyond making sure my room was perfect for me. Oshane was absolutely one of the best examples of great customer service. We had an issue and he immediately rectified the situation. Alecia was great as well. She was very friendly and kind, and made my family and I delicious food. This was a five star trip. I can’t wait to come every year. Read less