Ocean Eden Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym
Junior Suite
Junior Suite
Captain's Market
Captain's Market
Junior Suite Pool View
Steak House
Marlin
Junior Suite Ocean view
Steak House
Junior Suite Swim Up
Marlin
Privilege Junior Suite
Blue Moon
Spa
Privilege Restaurant
Privilege Restaurant
Lobby Bar
Senses
Gym

The hotel

Unwind at Ocean Eden Bay, an adults only resort set on Montego Bay’s idyllic seafront. With a spectacular beach, 24-hour All-Inclusive delights to indulge in, and a large tranquil pool - there’s something for everyone here. From the luxurious spa to the fun range of activities and entertainment (including the unique Senses Dinner Show!) there's so much to do, you'll have so much fun at this lively and exciting hotel! And if that isn’t enough, you’ll also get to enjoy the facilities of neighbouring Ocean Coral Springs.

Amenities

  • Tennis
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Montego Bay area, close to Falmouth, the capital of Trelawny. Transfer time from airport: 30 minutes.

Hotel information

444 rooms. All with smart TV with International channels, complimentary mini-bar (restocked daily with water, soft drinks and beer), coffee machine, steam iron and safe. Fully equipped bathrooms with whirlpool, rain effect shower, double wash basin, hairdryer, scales and magnifying mirror.   

Junior Suites feature a bedroom, a living room with sofa bed and a private terrace, sleeping maximum 4 people. Available with garden views, pool views, or ocean views.

All Inclusive includes: all meals, national and International drinks, cocktails and snacks (some dishes and wines at the restaurants are subject to an additional fee).

Junior Suite Swim Up rooms feature a bedroom, a living room with sofa bed and a bathroom with whirlpool, as well as direct access to the pool. Sleeping maximum 3 people. 

Privilege Services:

Treat yourself to a unique experience and upgrade to the Privilege section, which includes the following added features:

- Private check-in and check-out, early check-in and late check-out (subject to availability)

- Privilege Rooms with a welcome bottle of wine or chef’s selection amenity. Full mini-bar daily refreshed. Pillow menu. Turndown service. 

- Access to the Privilege Lounge with premium drinks and snacks, wine selection, coffee/tea, breakfast, lunch and dinner service. Concierge service

- Privilge dining: preferential dinner reservations in all a la carte restaurants. 24-hour in-room dining with special Privilege menu. Breakfast in bed (previous reservation required). 1 special dinner per stay (4-night minimum stay and previously reserved through Privilege Concierge/Butler)

- Access to the Privilege beach with lounge chairs, private waiter and beach concierge

Junior Suite Privilege rooms have a bedroom, living room with sofa bed, terrace and bathroom with whirlpool. When booking these suites, guests can enjoy Privilege services. Sleeping maximum 3 people.

Captain’s Market (buffet restaurant featuring International cuisine with show cooking). Bluemoon (à la carte restaurant with International signature cuisine). Steak House (à la carte restaurant). Marlin (located on the beach. During the day it offers a buffet service and in the evening an à la carte service with fish and seafood specialties). Senses Dinner Show: an innovative dinner-show concept. Lobby Bar. Pool Bar. Marlin Beach Bar. Privilege*: Privilege Lounge restaurant and bar (*Exclusively for guests who have signed up for Privilege, Exclusive Rooms and Services). Ocean Eden Bay guests can also enjoy an additional 5 themed restaurants and bars at the Ocean Coral Spring resort next door.

Fun programme of daytime and night time activities.

Large swimming pool. Despacio Spa Centre*. Gym (24-hours). Non-motorised and motorised water sports. Dive centre*. 2 tennis courts and 1 multi-sports court. Guests also have full access to the services and amenities of the adjacent Ocean Coral Spring resort.

Complimentary WiFi throughout the hotel. Room service*.

* Denotes local charge.

Dress code: smart clothing is recommended for dinners in the Bluemoon Restaurant. Gentlemen must wear long trousers, closed in shoes and shirts with sleeves.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (777)
  • Very good (263)
  • Average (160)
  • Poor (125)
  • Terrible (140)
Image of the Tripadvisor rating Ok - could be better

May 4, 2024 Tom G London, United Kingdom

So this place seems to get a lot of bad reviews, it’s definitely not as bad as some people say. The beach has some rocks as does almost every beach in the world. The beach was lovely and great for snorkelling. Only thing to note both around the pool and at the beach are is more shade needs to be made. There are some umbrella type structures but… Read more
So this place seems to get a lot of bad reviews, it’s definitely not as bad as some people say. The beach has some rocks as does almost every beach in the world. The beach was lovely and great for snorkelling. Only thing to note both around the pool and at the beach are is more shade needs to be made. There are some umbrella type structures but especially around the pool just not enough for a place this size. The rooms are nice but little things let the place down - our AC broke twice, and each time it was a battle to get people to come and sort. We were told it would be sorted that night so we stayed awake when exhausted in case someone came, chased it up and yet still no one came. When it happened again it was the same scenario with us staying up waiting for maintenance that never came. We also got moved room with very little notice and as it was so rushed I missed some packing in the old room. Restaurants are nice - but it’s so so hard to get a reservation. They have an upgrade thing where they do reservations for you and it feels like it’s made so hard to reserve so you do that upgrade. The main buffet was ok - way too much American junk you would see in any fast food restaurant- need more local food and more variation on special nights. Even on special nights it was only a small % of food that was different. Also for breakfast items seemed to run out way too quickly like breakfast sausages. Overall I would say this place isn’t a 5*, unless there was a massive deal on I wouldn’t return. Not to say it’s bad and you wont enjoy your holiday, just make sure you don’t pay 5* prices when you book and you won’t be disappointed. Staff were great. Entertainment team were so so hard working! I hope you can make their lives easier have have late/early shifts for them in the future rather than them working mad hours! You could see they were working so hard and giving it their everything which must be so so exhausting for them! So in in summary - 4* and don’t be scared you have booked here, you’ll have a good time but things could be way better if the hotel made some fairly minor changes. (More seats with shade umbrellas couple he put up in hours). Read less
Image of the Tripadvisor rating Worst customer service

May 1, 2024 FaribaRH Aurora, Canada

The worst customer service experience ever! Can’t believe in a 5 star resort they treat you like this!!! Staff avoid eye contact not to greet you or say hi, expectation of high tip and don’t appreciate or thank if you tip them $3-5 us. Attitudes in the restaurants! Probably because cost of living is high and they are not paid properly, this was… Read more
The worst customer service experience ever! Can’t believe in a 5 star resort they treat you like this!!! Staff avoid eye contact not to greet you or say hi, expectation of high tip and don’t appreciate or thank if you tip them $3-5 us. Attitudes in the restaurants! Probably because cost of living is high and they are not paid properly, this was my first and last time in Jamaica. Food was Average and rooms clean but customer service zero!! Read less
Image of the Tripadvisor rating Daniel the butler

May 1, 2024 Nomad23247287327

It as our second year in a row, we live this place, Daniel the butler is wonderfull ! In 2023 he was our waiter at the Bluenoon and he made our experience better. this year he is the perfect butler that one may get ! We’re looking foreword to see in what position he’ll be next year !
Image of the Tripadvisor rating Our Ocean Eden Stay

May 1, 2024 Fee T

Our room was spectacular ans always clean and turned down. The food was good, and Daniel our butler was very attentive and always available. Great service all around.
Image of the Tripadvisor rating Amazing resort that goes above and beyond

Apr 30, 2024 Cheryl L

Stayed at Ocean Eden Bay. A group of 20 people for a 60th birthday. This resort goes above and beyond. Georgette Virgo is a fantastic manager who goes 100 percent to make sure you are well taken care of. All the staff are wonderful and make sure you are happy. The resort is clean and lots to do. There is a variety of food for everyone. Gluten… Read more
Stayed at Ocean Eden Bay. A group of 20 people for a 60th birthday. This resort goes above and beyond. Georgette Virgo is a fantastic manager who goes 100 percent to make sure you are well taken care of. All the staff are wonderful and make sure you are happy. The resort is clean and lots to do. There is a variety of food for everyone. Gluten free options too. Tons of restaurants to choose from. I would highly recommend this resort!!!!! Read less