Secrets Playa Mujeres Golf & Spa Resort

Playa Mujeres, Mexico

The hotel

Secrets Playa Mujeres Golf & Spa Resort is a adults-only, all-suite hotel, just 10 minutes north of Cancun. Intimate and exclusive, this private gated retreat lies right on the glorious white sands of Mexico's famous Playa Mujeres. With its own unique Unlimited-Luxury® service, the resort seeks to completely redefine the concept of luxury featuring a unique nature preserve of indigenous flora and fauna. From a refreshing welcome cocktail and cool towel, right down to your own personal pool and beach waiter service, every whim and wish will be catered for. The accommodations offer a combination of comfort and elegance and each gorgeous suite comes with either swim-out access or stunning ocean views. With five gourmet à la carte restaurants on-site, as well as a buffet, two grills and café, when it comes to sustenance, you really will be spoilt for choice! There's no need to make a reservation so simply turn up, relax and let yourself savour the experience. The 'Sip, Savour and See' Dining Experience, allows guests to dine at all Secrets, Dreams and Now Resorts within the Region, so venturing out isn't a problem either! As well as complimentary green fees at the Playa Mujeres Golf Club, the resort has two impressive swimming pools, four whirlpools and a world-class wellness spa. Treat yourself to an exclusive Aromatherapy Salt Glow, a revitalising seaweed wrap, or even a traditional Swedish massage.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On a lovely white sand beach in the resort of Playa Mujeres. Just a 10-minute drive north from Downtown Cancun in an exclusive gated community, located inside a championship 18-hole Playa Mujeres Golf Course, designed by golf legend Greg Norman. Transfer time from airport: 35 minutes.

Hotel information

424 suites in 12 buildings on up to 5 floors with lifts in each building. All with climate controlled air-conditioning, furnished and private balcony or terrace, 42" flat-screen cable TV, complimentary WiFi access with Unlimited Connectivity, tablets with hotel information, telephone, iPod docking station, alarm clock/radio, mini-bar (refreshed daily), Nespresso™ coffee maker, 24-hour room service, safe, blackout drapes, vanity mirror, steam wand, furnished sitting area, bathrobes and slippers, Secrets box for room service, hairdryer and bathroom with hydrotub and rain shower. Junior Suite Garden View with 1 king-size or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all buffet and reservation free à la carte dining and snacks, unlimited premium domestic and International drinks, stocked mini-bar with beer, water and soft drinks. Activities and entertainment above unless otherwise stated. Concierge service. Welcome cocktail and cool towel, pool and beach waiter service, 24-hour room service. No wristbands required.

If you need to keep in touch with the rest of the world, simply download the free Unlimited Connectivity app to make local and international calls without roaming charges.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Sunscape and Now Resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply).

Junior Suite Swim-Out Rooms have access to a semi-private swimming pool from a private terrace, pool or garden views and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Premium Junior Suite Ocean View Rooms are located on the upper level floors with ocean views, 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Rooms with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View Swim-Out Rooms with a private, furnished terrace with direct swim out access, Preferred Club Privileges and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Ocean Front Rooms with superior ocean views and Preferred Club Privileges, and 1 king-size or 2 double beds, sleeping maximum 3 adults.

Preferred Club Master Suite Ocean View with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Master Suite Ocean Front Private Pool, with Preferred Club Privileges and 1 king-size bed, sleeping maximum 2 adults. 

Preferred Club Presidential Suite with Preferred Club Privileges, ocean front views and 1 king-size bed, sleeping maximum 2 adults.

Preferred Club Privileges include:

  • Preferred status and amenities 
  • Preferred Club suites in premium locations
  • Private Preferred Club beach area
  • Exclusive access to the Hideaway bar at Dreams Playa Mujeres
  • Access to Lazy River at Dreams Playa Mujeres
  • Access to Preferred Club Lounge at Dreams Playa Mujeres
  • Personalised check-in and check-out with concierge service
  • À la carte breakfast in Oceana and Maris (at Dreams Playa Mujeres)
  • Afternoon hot and cold hors d’oeuvres 
  • Desserts and fine liquors 
  • Private Preferred Club Lounge 
  • Complimentary newspaper in suite every day (English or Spanish) 
  • Complimentary computer access in Preferred Club Lounge 
  • Upgraded mini-bar service 
  • Upgraded bath amenities 
  • Pillow menu 
  • One day pass to the wet areas of the Secrets Spa by Penovia (per person, per stay) 
  • 20% off spa treatments (not combinable with any other offer or promotion)

9 dining options - 6 à la carte restaurants and 1 grill: Market Café (International buffet cuisine, open for breakfast, lunch and dinner), Oceana Seafood Restaurant (open for breakfast for Preferred Club guests only, lunch and dinner for all guests), Seaside Grill (grilled specialities, open for lunch and dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Barefoot Grill (open for lunch) and CoCo Café (open 6.00am-10.00pm and 11:00pm-6:00am). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Sunscape and Now Resorts (terms and conditions apply). 24-hour room service. Bar Manatees swim-up bar, Desires music lounge and bar, Barracuda beachside bar, Sugar Reef poolside bar, Piano Bar Lounge, Rendezvous lobby bar and Showtime Theatre Bar. Preferred Club Bar. Guests staying at Secrets Playa Mujeres will have shared privileges with Dreams Playa Mujeres Golf and Spa Resort facilities, offering 10 additional restaurants and 12 bars.

Please note: all restaurants and bars may not be open every night. No reservations required at specialty restaurants.

Live nightly entertainment and theme parties, cooking and cocktail-making classes, Spanish lessons. Theatre stage show, live music and beach parties. Zen Terrace, an open-air area with live evening music (daily).

2 swimming pools and 4 outdoor whirlpools. Secrets Spa by Pevonia®*. Fitness centre with Yoga and fitness classes such as Pilates and boot camps. Beach football. Ping Pong. Dance lessons, cardio-equipment and free weights. Non-motorised water sports: kayaks, Hobie Cats, snorkelling, water aerobics and water polo. Motorised water sports* and scuba diving lessons*. Land sports including beach volleyball, tennis, multi-purpose court and Euro-Bungee. Fishing tours*. Complimentary traditional Temazcal ceremony, darts and billiards. Complimentary greens fees at two nearby golf courses*. Access to nearby Dreams Playa Mujeres Golf & Spa Resort, with 2 additional pools, a lazy river (Preferred Club guests only) and water park.

Pool and beach concierge service. Bali beds on the beach. Laundry/dry-cleaning service*. Gift shops. Complimentary WiFi access throughout. 24-hour front desk, currency exchange, business centre, car rentals*, sightseeing tours and excursions* and medical facilities*. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3640)
  • Very good (1493)
  • Average (601)
  • Poor (235)
  • Terrible (173)
Image of the Tripadvisor rating Great Trip

Sep 26, 2020 Alicia S Garland, Texas

This resort was beautiful. We had a great time. We felt very safe. Everyone went above and beyond to help with sanitizing everything. The beach was beautiful, very quiet, did not feel bothered by anyone. Wait staff was great. Food was really good all around. Can't wait to return.
Image of the Tripadvisor rating Incredible Service!

Sep 26, 2020 fcpdcop3423 Chantilly, Virginia

I gave this resort a 4 instead of 5 star due to the facility. Although, the resort is beautiful, there was no reprieve from the heat. Most of the resort is outdoors, and the indoor areas did not have good air conditioning. I was particularly upset that we had an ocean view Master Suite, which was 79 degrees most of the time. We asked twice,… Read more
I gave this resort a 4 instead of 5 star due to the facility. Although, the resort is beautiful, there was no reprieve from the heat. Most of the resort is outdoors, and the indoor areas did not have good air conditioning. I was particularly upset that we had an ocean view Master Suite, which was 79 degrees most of the time. We asked twice, during our week stay, to please fix it. It would cool down to about 73, but would go right back up within the next day. Sleeping in that heat was almost impossible. The pluses....very clean and sanitized. The food was good, but there were no buffets and not a great selection (due to COVID, I'm sure). The resort is very spread out, and waiting on golf carts to take you everywhere was a bit inconvenient, as there were no fans or seating at the wait points, and it sometimes took over 20 minutes to wait for the next cart to arrive. The pool was wonderful (loved Denny at the swim up bar)! Fernando at the preferred club bar was so friendly and kind. We loved going in there, as it was the coolest place in the resort, with good top shelf drinks and snacks. There is a guy that sells homemade Mexican goods by the pool. Check the prices, as he tried to cheat us, after spending over $400 USD there! The spa was incredible! My husband and I got a couples massage at Dreams resort, which was wonderful, and half the price of Secrets. Going to Goucho (Brazilian Steakhouse at Dreams) is a must! Although there are kids in that resort, the restaurant was amazing! All in all, out of all the Secrets we have been to (and we are UVC members), this would be our last choice in going to again. I preface, the employees were incredible, and the food/drink were wonderful, but the overall heat just got to us. We were disappointed that when we checked in, we were supposed to be offered an automatic upgrade. We were actually offered a downgrade because we were told that the rooms were all full. I cannot believe that, since the resort was operating at 50% capacity. Not sure what's going on there, but they need to step it up. It does not compare to other Secrets resorts. There were no mini-bottles of liquor in the suite, and all we was a small bottle of vodka (which lasted 2 days). Pretty sure it has something to do with who owns each resort. On to a different Secrets in January, and are really hoping that it's a better experience. Read less
Image of the Tripadvisor rating Dale & Connor

Sep 26, 2020 ConnorRichele

We loved our room with the swim out pool. The beaches were beautiful. The food and drinks are just alright. All the staff was very friendly. However, our favorite was our golf cart driver - Noah (Noe). He was funny, sweet, and a great asset not only to the resort but to our experience. We have only been home a couple days and have talked about… Read more
We loved our room with the swim out pool. The beaches were beautiful. The food and drinks are just alright. All the staff was very friendly. However, our favorite was our golf cart driver - Noah (Noe). He was funny, sweet, and a great asset not only to the resort but to our experience. We have only been home a couple days and have talked about Noah several times and look forward to coming back to Secrets for another vacation and to see our friend! Noah, thank you for the memories and we hope you are doing well and hope to see you again! Read less
Image of the Tripadvisor rating It’s OK but beware!

Sep 25, 2020 Quest233087

At the airport we were approached by the hotel chain’s personnel who explained if we paid $40 upfront (refundable) we would get $150 in credit to use towards excursions and 2 bottles of tequila. It seemed like a good deal and the gentleman was very friendly and helpful. As he explained it, they were only trying to promote this luxury brand to… Read more
At the airport we were approached by the hotel chain’s personnel who explained if we paid $40 upfront (refundable) we would get $150 in credit to use towards excursions and 2 bottles of tequila. It seemed like a good deal and the gentleman was very friendly and helpful. As he explained it, they were only trying to promote this luxury brand to folks who were frequent travelers like ourselves. Of course here comes the catch - All we had to do was attend a no-pressure 90 minute presentation - but it turned out to be about 2.5hrs. Had three different people approach us with different “deals” to try to sell us this loyalty program/membership. They seemed to have a really hard time in accepting a “NO Thanks”. Very pushy high pressure salespeople. We finally had enough, demanded our $150 credit, our $40 back and our two bottles of tequila. We got it and got the hell up oughta there! Of note, the AC was not working properly in our room and the housekeeping was a hit or miss. The food was OK and you do have the perk of dining at the sister resort, Dreams. We attended a Monday night football event there that was good. Overall there are pros and cons with this place but as for us - we will not be returning or recommending to our friends. Read less
Image of the Tripadvisor rating Wonderful adults only resort!

Sep 25, 2020 patriciabH2569YP San Marcos, California

Everything was clean and sanitized. The staff was super careful to keep things safe from germs.They were very helpful. We loved everything except our last night. We had a ocean view room which was wonderful. We decided to upgrade our room to a swim out and stay an extra night. Room #3130 was 20 feet from a smoking area. We couldn’t swim in our… Read more
Everything was clean and sanitized. The staff was super careful to keep things safe from germs.They were very helpful. We loved everything except our last night. We had a ocean view room which was wonderful. We decided to upgrade our room to a swim out and stay an extra night. Room #3130 was 20 feet from a smoking area. We couldn’t swim in our pool because of people always smoking there and the smoking drifted at you. We were on the preferred plan which is a MUST! Everything was included except the spa services and golf cart fees. They can eliminate the hotel credit coupons, they were worthless. The spa special was a better deal than a coupon. The house wine was good and free.Using the coupon on over priced wine didn’t make sense. Despite the last room experience we highly recommend this GREAT resort. Read less