Queen Kapiolani Hotel

Honolulu, Oahu

Virgin rating

Standard Room
City View Room
Ocean View Room
Lobby
Ocean View Double
Premier Ocean View
Deck Bar
Lobby
Standard Room
City View Room
Ocean View Room
Lobby
Ocean View Double
Premier Ocean View
Deck Bar
Lobby

The hotel

Named after the beloved wife of Hawaii’s last king, Queen Kapiolani is something of a Waikiki landmark, paying homage to Hawaii’s majestic heritage and unique culture with a modern twist. Overlooking the sandiest stretch of Waikiki Beach, guests can enjoy stunning views of Diamond Head from the balconies of their newly renovated rooms, each and every one of them furnished in breezy Island style. As a change from the beach, laze beside the pool instead, dipping in every now and again to cool off. Although there are restaurants all around you, the hotel’s own Kulana is highly recommended, not just for buffet favourites but for its sweeping panoramic views! Pre-dinner, chill awhile at the Deck Pool, sipping on your favourite cocktail – a Mai Tai perhaps?

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to Beach
  • Close to City Centre

Where is it

Located within minutes to Waikiki Beach with direct views of Diamond Head. Honolulu Zoo and Kapiolani Park nearby.

Hotel information

315 renovated rooms. All with air-conditioning, cable TV with premium channels, telephone, WiFi*, fridge, safe, hairdryer, iron and board. Double City View Room with 1 double bed, sleeping maximum 2 adults.

Diamond Head View Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanview Room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deck Bar and Grill, Knots Coffee Roasters. Swimming pool. WiFi*. 24-hour fitness centre. Yoga classes*. 24-hour front desk. Laundry/dry cleaning self service*. Shops. Valet parking $30 plus tax per day (payable locally, subject to change).

Room categories excluding a resort fee will pay a resort fee of $45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: Welcome Hawaiian juice upon arrival, 2 QK bottled waters (souvenir gifts), highspeed wireless internet access (guestrooms and public areas), 24 hour fitness center, in room digital safe, in room refrigerator, QK Hawaii postcards, sunscreen, ice/water stations, use of business center, unlimited local and toll-free telephone calls, daily surf demonstrations at Hans Hedemann Surf School. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1366)
  • Very good (387)
  • Average (108)
  • Poor (44)
  • Terrible (54)
Image of the Tripadvisor rating Waikiki stay

Sep 17, 2024 475marciap Victor, New York

We really enjoyed staying at the hotel . We had a corner room that was very spacious ,it was clean and quiet . The staff was friendly and helpful . It's a short walk to the beach and they provide towels and beach chairs . The hotel is located at the quieter end of the beach but there were plenty of restaurants within walking distance.
Image of the Tripadvisor rating My best Hawaiian experience

Sep 17, 2024 Roberto R

One of the best service I’ve had, the pleasure of having. Angela and Theresa ñ. Gave me the perfect directions. It was big help definitely visiting hotel again in future hopefully get to see Angela and Theresa again. To add rooms were nice and clean smelled fresh. All in all it was best Hawaii experience yet!!
Image of the Tripadvisor rating Don't stay here

Sep 15, 2024 Heather R

Do yourself a favor and spend your time, effort, and money else where. I arrived to the hotel and I'm not even out of my car and the valet staff is already telling me I have to park across the street. He wanted me to stay in the car and just leave. I told him I prepaid for valet parking and then he asks for my name, confirms I paid for parking and… Read more
Do yourself a favor and spend your time, effort, and money else where. I arrived to the hotel and I'm not even out of my car and the valet staff is already telling me I have to park across the street. He wanted me to stay in the car and just leave. I told him I prepaid for valet parking and then he asks for my name, confirms I paid for parking and let's me check in. I check in and there is no friendly nor welcoming greeting. It's as if we were bothering the front desk, by checking in. We get put in a studio room when I booked and paid for a bigger room. They can't switch us to the room I paid for until the next day. There's no sorry, no accountability, nothing. Just, you'll move tomorrow because we are fully booked today. We booked a tour through the hotel website directly Blue Hawaiian - Fly Shuttle and Tours it got canceled but no one informed us. We called the tour number and they are closed til 8:00am, our tour pick up was at 7:10am. I go to the front desk and they say go talk to concierge because they don't deal with that stuff at the front desk. There's this elderly lady who can't find our reservation in her system we gave her our reservation number 4 times. After about 20 minutes she finds us but doesn't know how to process the refund of almost $500. After about 45 minutes she just tells us to come back later because she thunks she needs ti call her manager to help her, but her manger doesnt come in until after 11am. We were standing outside our hotel for about an hour and the tour busses just came and left. They told us to pay $137 to rent a car for 24 hours and do the tour ourselves. No compassion, just blank off and deal with it yourself. You can clearly tell this hotel and I'd even go as far to say most of the Island despises their guests. It's clear they don't like you nor want you there and they get gratification when things don't work out for you. Read less
Image of the Tripadvisor rating 2nd visit to the paradise island

Sep 12, 2024 J C Bolton, United Kingdom

We arrived at this hotel for the 2nd time in 30 years, we were shown room 1801 which as we walked in we said this is not what we have booked, upon speaking to reception ,we were told that the room was the one booked, after telling the lady we were not happy with the room she did get another member of staff to show us 911. We said said that it was… Read more
We arrived at this hotel for the 2nd time in 30 years, we were shown room 1801 which as we walked in we said this is not what we have booked, upon speaking to reception ,we were told that the room was the one booked, after telling the lady we were not happy with the room she did get another member of staff to show us 911. We said said that it was much better so that will be ok, To which , she replied that'll be another $518 plus tax, which we had no choice but to pay. After opting for this we got 1211 same room but higher up. Spoke to our travel agent who said we were correct we had paid £260 more in the 1st place for a room looking 2 ways on a corner, but the hotel says those rooms are junior suites that cost even more, our travel agents are going to take this up with the hotel as the hotels Web site is somewhat misleading. However overall our stay was lovely and we cannot praise enough the room maid we had Mata ,she was marvelous and very capable and helpful in any way. So if you are going to this hotel double check what you are going to get before you go. Read less
Image of the Tripadvisor rating What a great experience!!

Sep 7, 2024 Phil1031 Hightstown, New Jersey

We stayed here on the backend of our Hawaiian vacation and it was tremendous. While some of the amenities need updating, pool tiles need fixed, the entire stay was fantastic. The bar staff maybe the best we have ever encountered and actually made our stay one of the highlights of our trip. The views from our room were amazing but the room size… Read more
We stayed here on the backend of our Hawaiian vacation and it was tremendous. While some of the amenities need updating, pool tiles need fixed, the entire stay was fantastic. The bar staff maybe the best we have ever encountered and actually made our stay one of the highlights of our trip. The views from our room were amazing but the room size was less than we expected. We will definitely be back just for the staff and location Read less