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Beaches Resorts

Beaches Resorts

Paradise for all the family

Desperate for a bit of rest and relaxation somewhere extra special, just you, your loved ones and a cocktail or two? We feel you. Where better for a little taste of paradise, away from the stresses of your 9-5, than the Caribbean? If you fancy taking your pick from the very best of the Caribbean, our Sandals and Beaches Resorts collection was chosen for precisely that reason.

Named the World’s Leading All-Inclusive Resorts for 20 years running, our Sandals and Beaches Luxury Included® Resorts, and Grand Pineapple Beach Resorts are truly the Caribbean’s finest. We’ve perfected them with you in mind. From Antigua to the Bahamas, from Jamaica to St Lucia, Sandals holidays have something to offer every kind of traveller and holidayer. We guarantee it will be a holiday to remember.

Luxury Included® Resorts for everyone

Beaches Negril, Jamaica

Beaches Negril Resort & Spa

Get ready to embrace the laid-back spirit at this low-rise resort set along the widest stretch of Negril’s famed Seven-Mile Beach. The perfectly calm sea is made for pursuits like water-skiing, windsurfing and snorkelling pure relaxation. 

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Beaches Ocho Rios, Jamaica

Beaches Ocho Rios

Located in the heart of Jamaica, this resort introduces unmatched levels of all-inclusive luxury and excitement for everyone, especially families. Your Beaches Luxury Included® holiday then goes on to include the best beachfront in Ocho Rios.  

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Beaches Turks and Caicos

Beaches Resorts include:

  • Luxurious and unique suites
  • Unlimited 5-Star Global Gourmet™ Dining 
  • Up to 15 bars per resort
  • Kids Programmes with certified nannies
  • Exclusive Butler Service
  • Beaches Concierge Service
  • The Caribbean Adventure with Sesame Street®
  • Pirates Island Waterpark
  • Caribbean's first Certified Autism Resorts
  • Exclusive Robert Mondavi Twin Oaks® Wines
  • XBOX play lounge
  • PADI® Certified Scuba Diving 
  • Unlimited premium liquors
  • Unlimited water sports and land sports
  • State-of-the-art fitness centres
  • Entertainment day and night
  • All tips, taxes and gratuities
  • Free WiFi in all rooms and public areas

Exclusive to Beaches Resorts

Pirates island

Pirates Island waterparks

Pirates Island is a fantasy world filled with gigantic waterslides, kid‐friendly pools and swim‐up soda bars. There are also water cannons, whirlpools and lazy river journeys*, as well as the Caribbean’s only surf simulator**.

*Lazy river only at Beaches Turks & Caicos and Beaches Negril.
**Surf Simulator only at Beaches Turks & Caicos.
Beaches kids programmes

Kids programmes

Your kids will be given extra attention by qualified nannies as they enjoy age-appropriate fun activities. From their Infant Programme for the smallest newborns to those up to 24 months, through to their Teen Programme for ages 15-17, you will feel like your kids are in the loving hands of a family member who just wants to spoil them.
Special needs programme

Special needs programme

All Kids Camps have the expertise to cater to all children, including those with autism and other special needs.

You can request a One-on-One Beaches Buddy to be with your child for your entire stay or just for a few hours, including during Kids Camp hours and after hours in a sensory-friendly location of your choice.
Sesame Street

Sesame Street

Beaches have an exclusive partnership with Sesame Street® where kids can play every day with the lovable, colourful, and friendly cast of characters. 

Meet and greet your favourite characters while enjoying a delicious buffet breakfast at the same time, bake with the Cookie Monster or sit back and listen to story time with Elmo! 

Together Nest

Together Nest Suites®

Introducing one-of-a-kind accommodation; Beaches Resorts’ exclusive Together Nest Suites®.

Designed with thoughtfully selected details for families and couples alike, these spacious luxury suites and villas provide elegant accommodations for couples or families of up to 14.

World-class amenities fit hand in hand with personal butler or concierge services taking your sojourn to the next level. Escape to the luxury of Together Nest Suites available at all Beaches Resorts.

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Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

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You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

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Latest Foreign & Commonwealth Office repatriation travel advice

Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

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How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

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Stay tuned for the latest updates

Rest assured; we will notify you as soon as we know if your holiday has been affected by email. 

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

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Let’s talk

If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.

For the latest information on Covid-19 you can check our FAQs here.​

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Payment flexibility

Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

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We're flexible with your holiday plans

We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

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You're holiday is going ahead as planned

If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

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Thank you for your patience and understanding

Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

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We'll be in touch soon

To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

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I returned early from holiday and have further questions?

You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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I am currently on holiday and I need to speak to someone

The easiest way to contact us while you are away is via WhatsApp. To get the conversation started, click the link and type "hello” .

or you can get in touch with our in-resort team during local opening hours

Find contact details for your location

Outside of local resort office hours you can call us in the UK +44 (0) 344 472 9626 (option 2) or email us duty.office@virginholidays.com

If you are in the USA or Canada please email: USAreps@virginholidays.com.

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