Paradise for all the family
Desperate for a bit of rest and relaxation somewhere extra special, just you, your loved ones and a cocktail or two? We feel you. Where better for a little taste of paradise, away from the stresses of your 9-5, than the Caribbean? If you fancy taking your pick from the very best of the Caribbean, our Sandals and Beaches Resorts collection was chosen for precisely that reason.
Named the World’s Leading All-Inclusive Resorts for 20 years running, our Sandals and Beaches Luxury Included® Resorts, and Grand Pineapple Beach Resorts are truly the Caribbean’s finest. We’ve perfected them with you in mind. From Antigua to the Bahamas, from Jamaica to St Lucia, Sandals holidays have something to offer every kind of traveller and holidayer. We guarantee it will be a holiday to remember.
Luxurious and unique suites
Unlimited 5-Star Global Gourmet™ Dining
Up to 15 bars per resort
Kids Programmes with Certified Nannies
Exclusive Butler Service
Beaches Concierge Service
The Caribbean Adventure with Sesame Street®
Pirates Island Waterpark
Caribbean's first Certified Autism Resorts
Exclusive Robert Mondavi Twin Oaks® Wines
XBOX Play Lounge
PADI® Certified Scuba Diving
Unlimited Premium Liquors
Unlimited water sports & land sports
State-of-the-Art Fitness Centres
Entertainment Day & Night
All Tips, Taxes and Gratuities
Free Wi-Fi in all rooms and public areas
Pirates Island is a fantasy world filled with gigantic waterslides, kid‐friendly pools and swim‐up soda bars. There are also water cannons, whirlpools and lazy river journeys**.
*Lazy river only at Beaches Turks & Caicos and Beaches Negril.
Your kids will be given extra attention by qualified nannies as they enjoy age-appropriate fun activities. From their Infant Programme for the smallest newborns to those up to 24 months, through to their Teen Programme for ages 15-17, you will feel like your kids are in the loving hands of a family member who just wants to spoil them.
All Kids Camps have the expertise to cater to all children, including those with autism and other special needs.
You can request a One-on-One Beaches Buddy to be with your child for your entire stay or just for a few hours, including during Kids Camp hours and after hours in a sensory-friendly location of your choice.
Beaches have an exclusive partnership with Sesame Street® where kids can play every day with the lovable, colourful, and friendly cast of characters.
Meet and greet your favourite characters while enjoying a delicious buffet breakfast at the same time, bake with the Cookie Monster or sit back and listen to story time with Elmo!
A Sesame Street® VIP Package will make your kids' day extra special. Choose from an all-access photo session, a bedtime package, a character breakfast or a birthday party! All bookable in resort.
Introducing one-of-a-kind accommodation; Beaches Resorts’ exclusive Together Nest Suites®.
Designed with thoughtfully selected details for families and couples alike, these spacious luxury suites and villas provide elegant accommodations for couples or families of up to 14.
World-class amenities fit hand in hand with personal butler or concierge services taking your sojourn to the next level. Escape to the luxury of Together Nest Suites available at all Beaches Resorts.
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We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.
Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.
Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via Manage my booking.
For the latest information on Covid-19 you can check our FAQs here.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
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