President Hotel

Cape Town, South Africa

Virgin rating

The hotel

The President Hotel offers guests a friendly atmosphere and relaxed ambiance. Situated in a spectacular setting, the classic design of the hotel mirrors perfectly the laid back lifestyle of Cape Town where lazy afternoons can be spent reclining by the palm-fringed pool, looking out over the Atlantic Ocean. The President Hotel has an enviable location set in the exclusive and wind-free Bantry Bay, just 7 km outside Cape Town’s CBD, it offers fresh sea air and panoramic mountain and ocean views that’ll see you unwinding in no time. With an enticing selection of restaurants, bars and lounges, the hotel is situated in a great location for those who want to venture out, Bantry Bay is great for local eateries but the President is also excellently located in the city half way between the famous V&A Waterfront and the first class beaches and eateries of Clifton and Camps Bay.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

In Bantry Bay in between Camps Bay and the V&A Waterfront. Transfer time from Cape Town Airport: 40 minutes.

Hotel information

350 rooms and suites on 6 floors in 1 building with 3 lifts. All with air-conditioning, living area with satellite TV, complimentary WiFi, semi self-catering kitchenette with tea/coffee maker, microwave, safe and hairdryer. Classic Rooms, formally known as Standard Mountain Facing Rooms, feature an open-plan kitchenette, seating area, desk, bathroom and separate toilet. Rooms have 1 double bed or twin beds, sleeping maximum 2 adults.

Classic Mountain/Ocean Rooms, formally known as Mountain/Sea Facing Rooms, have 1 double bed or twin beds, sleeping maximum 2 adults.

Spacious and modern Classic Apartments have a lounge and dining area with an open-plan kitchenette, separate bedroom with en-suite bathroom. Available with mountain or urban views, and 1 king-size bed and sofa bed, sleeping maximum 2 adults and 1 child.

Ocean Suites overlook the infinity pool and the Atlantic Ocean, and have an open-plan kitchenette, lounge, desk, separate bedroom and en-suite bathroom. Suites have 1 king-size bed and sofa bed, sleeping maximum 2 adults and 1 child.

Family Ocean Suites have 2 bedrooms, open-plan kitchenette, lounge, desk and a shared bathroom, sleeping maximum 4 adults, or 2 adults and 2 children.

Signature Family Ocean Suites have 2 bedrooms, a generous living area, 2 bathrooms and ocean views. Suites have 2 king-size beds, sleeping maximum 4 adults, or 2 adults and 2 children.

Complimentary hotel shuttle to the V&A Waterfront (four times daily) during season.

The Islands Restaurant (buffet breakfast, à la carte lunch and dinner), Botany Café (healthy deli), Senate Bar, The Deck Bar, The Base Artisanal Pizzeria.

Swimming pool (unheated). Spa*. Gym and salon*. Kids play area. Available activities nearby at a local charge: tennis, squash, fishing, golf. Hiking and jogging trails. 

Complimentary WiFi for Virgin Holidays guests (download limits apply). Curio shop. 24-hour security, reception and room service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1704)
  • Very good (1017)
  • Average (363)
  • Poor (137)
  • Terrible (108)
Image of the Tripadvisor rating Warm and welcoming team

Jun 20, 2024 Sioux L Dubai, United Arab Emirates

Cannot recommend this hotel enough for its superb location, comfortable rooms and especially its warm and friendly team who are charming. Highlights are; Bongani, Mawande and Axolile in the bar and restaurant at night and Rechelle, Ashwill and Thembela at breakfast. Yolanda the guest experience host is also great at sorting out whatever you need… Read more
Cannot recommend this hotel enough for its superb location, comfortable rooms and especially its warm and friendly team who are charming. Highlights are; Bongani, Mawande and Axolile in the bar and restaurant at night and Rechelle, Ashwill and Thembela at breakfast. Yolanda the guest experience host is also great at sorting out whatever you need to do whilst in Capetown. Thank you to this amazing team for ensuring my stay here was wonderful! Read less
Image of the Tripadvisor rating Mum and sisters in SA first timers

Jun 13, 2024 Shannon B

Booked the Presidents Suite and paid for a birthday package for @ R500 it never arrived. Three weeks later I still have not been reimbursed for this despite emails with guest services saying it would be refunded. I just seem to be passed through to different people despite having provided all of the evidence. Quite a lot of cash was stolen from… Read more
Booked the Presidents Suite and paid for a birthday package for @ R500 it never arrived. Three weeks later I still have not been reimbursed for this despite emails with guest services saying it would be refunded. I just seem to be passed through to different people despite having provided all of the evidence. Quite a lot of cash was stolen from our room by housekeeping. We actually interrupted the theft and advised Morgan at security shortly after of the time frame for the staff member and that they exited shortly after we entered. We advised this would be visible on the security camera right outside our room. We were advised the security camera was not working. Police were not contacted which we were advised would occur. Do yourself a favour and don’t stay here in the end we didn’t feel safe. Bar and dinner service were really slow. Breakfast was buffet and well laid out. Definitely not five star save your money on this one it was not a good start to South Africa for us. Read less
Image of the Tripadvisor rating Perfect family time

May 30, 2024 Hugo H

We had a perfect family time at this hotel ! The room that we were in was very spacious for the 4 of us ! This hotel is perfectly located with a red bus stop very close. (Perfect for city sightseeing 😃) ! All the staff makes us fell at home ! Special thanks to Kirk and Ashwil that really made us feel comfortable, and very friendly and kind to… Read more
We had a perfect family time at this hotel ! The room that we were in was very spacious for the 4 of us ! This hotel is perfectly located with a red bus stop very close. (Perfect for city sightseeing 😃) ! All the staff makes us fell at home ! Special thanks to Kirk and Ashwil that really made us feel comfortable, and very friendly and kind to us ! They were very professional, and we definitely won’t forget them ! Read less
Image of the Tripadvisor rating Vehicle Incident

May 26, 2024 LeeGel

We arrived on the evening of the 26th April 2024 between 6PM and 7PM. We parked in the secure underground parking facility and the car was stationary until we checked out of the hotel. Upon checking out on the 28th April 2024 at around 10:30AM, we noticed that our car had been knocked into. The vehicle parked in the spot next to the dent seemed… Read more
We arrived on the evening of the 26th April 2024 between 6PM and 7PM. We parked in the secure underground parking facility and the car was stationary until we checked out of the hotel. Upon checking out on the 28th April 2024 at around 10:30AM, we noticed that our car had been knocked into. The vehicle parked in the spot next to the dent seemed to have scratches on the same side, so we thought we'd ask them if they knew anything about it. We immediately went up to reception to report the incident. To our surprise, reception was unaware of the incident and were unable to check who the suspected vehicle belonged to. Their story went from "They were supposed to check out tomorrow" to "They only came for breakfast". Security also kept confusing our incident with another similar incident that happened at the hotel the day before. This was absolutely infuriating and the more we asked to speak to a manager we were told that there was no manager on duty. An "assistant manager" insisted that an investigation was underway and that all we could do was wait on the response from security. Almost 3 hours later, we asked how far the investigation was and she said that they don't actually have cameras in the basement parking but that they were checking the cameras at the entrance to see when the suspected vehicle arrived. This was even more frustrating as we were initially told that there were cameras and that you guys would be able to see who knocked our vehicle. She even wrote down the wrong information as we told her that the knock was not there when we went to the car on Saturday 27th April 2024 to drop some groceries. Instead, she wrote down that the knock had been there on the 27th April 2024 and ruled out the suspected vehicle on account that they only arrived the Sunday morning and with that, letting the suspected vehicle leave the hotel. It is unacceptable to not have cameras in the basement parking. People come in, leave drunk and if they damage someone else's property you have absolutely no way of holding them accountable. We paid R70 per night for secure parking. The dent in our car is so significant, that there had to have been a big bang in the basement parking area when it was knocked. How was it that nobody heard it? The catering department entrance is in the same area that the car was parked and we often see staff walking there. How is it that none of the staff heard the bang in the basement parking area, least of all the security team?  What's even more worrying is that nobody knew who the suspected vehicle belonged to. We had to run down to front security ourselves to find out if they knew anything about the vehicle. We even ended up in an altercation with the people, which could've been avoided if you had cameras in your parking area to prevent such issues. After demanding to speak with someone in a higher position we were introduced to and operations mamager, who told us what the hotel's procedure is. He checked our statement and instructed security to call the police and see how far they were. The police arrived a few minutes later. Reception clearly could not be bothered about following up with them. Every single one of them were dragging their feet literally and figuratively. Their lacklustre attitude was disgusting to say the least and we felt embarrassed and frustrated just having to explain the same thing multiple times, being ignored, being lied to and being accused of lying. After sending an email to the necessary parties we got a reply to basically say they are sorry but not liable for our damages but they can offer us a couples spa to make it up. Read less
Image of the Tripadvisor rating Exceptional Place

May 24, 2024 tamil584

What an exceptional place to stay!! The staff was very personable, helpful, and took the time to get to know me as a guest. As a solo traveler, they made me feel very comfortable, answered my questions to make me feel confident in exploring the area alone, and checked in with me whenever they saw me to make sure that all was going well. From… Read more
What an exceptional place to stay!! The staff was very personable, helpful, and took the time to get to know me as a guest. As a solo traveler, they made me feel very comfortable, answered my questions to make me feel confident in exploring the area alone, and checked in with me whenever they saw me to make sure that all was going well. From the concierge desk workers to the luggage assistants to the restaurant hosts/hostesses and wait staff to the entrance gait attendants, what a great group of people. The grounds and rooms are beautiful and provide everything you need. The location is superb—close to food, the Promenade, and the water. The area is very safe—I never felt concerned for my safety in all the days I was there. Thank you for the outstanding experience and stay!! I would strongly recommend this hotel to anyone looking for a place to stay in Cape Town. Read less