Queen Victoria Hotel

Cape Town, South Africa

Virgin rating

The hotel

Located in the centre of Cape Town, The Queen Victoria Hotel is a beautifully decorated, 5-star boutique hotel. The hotel offers guests an eclectic experience with a variety of convenient amenities. The 33 rooms and suites are elegantly decorated to suit the stunning surrounds of the Victoria and Alfred waterfront. The hotel also boasts an incredible dining experience in their on-site restaurant where you'll also find the sophisticated bar area. The Queen Victoria hotel features an outdoor swimming pool and spa to ensure you reach ultimate relaxation during your stay. Its central location makes it convenient for exploring the city's attractions, including the Victoria and Alfred Waterfront, Table Mountain, and Robben Island.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located in the V&A waterfront, just a 25 minute drive from Cape Town International Airport. 

Hotel information

32 beautiful rooms and 3 luxurious suites, all with a king size bed, cotton linen, air-conditioning, satellite TV, complimentary tea/coffee, mini-bar*, hairdryer and bathroom amenities. 

Deluxe rooms feature 1 king-size bed, sleeping a maximum of 2 adults.

Bed and breakfast: daily breakfast served at Dash restaurant.
Premium rooms are larger in space than the deluxe rooms but feature all of the same fantastic amenities whilst offering incredible views of Table Mountain, Lion's Head or the V&A Waterfront. 

Premium rooms have 1 king-size bed and sleep a maximum of 2 adults. The Junior Mountain Suite offers premium views of Table Mountain from the private balcony, whilst offering more space than the premium room. The Junior Mountain Suite has 1 king-size bed and sleeps a maximum of 2 adults.  

The Executive Suite is smaller in size than the Junior Mountain Suite and offers views of the courtyard. This room type has 1 king-size and twin beds. Sleeps a maximum of two adults.  

The Presidential Suite is the largest suite option available at the property and offers incredible views of the harbour and table mountain from the rooms wraparound balcony.  

The Presidential Suite has 1 king-size bed and sleeps a maximum of two adults. 

Dash restaurant for all day dining. Plenty of dining options located in the V&A Waterfront area. 

Outdoor swimming pool. Fitness centre. Sanctuary signature spa*. 

Complimentary Wi-Fi access. Concierge. Secured parking. Laundry service*. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (811)
  • Very good (145)
  • Average (29)
  • Poor (13)
  • Terrible (8)
Image of the Tripadvisor rating Friendly People/Lovely Hotel

Apr 6, 2024 264alexandrap Bay Harbor Islands, Florida

My husband and I spent a lovely 5 nights in this lovely hotel. The staff was most attentive and friendly. Coming from Miami, we were overwhelmed by the kindness of the people. The restaurant Dash was delicious and although you could also have breakfast (until 11 am) at the sister property by the water, we preferred it upstairs. The spa was also… Read more
My husband and I spent a lovely 5 nights in this lovely hotel. The staff was most attentive and friendly. Coming from Miami, we were overwhelmed by the kindness of the people. The restaurant Dash was delicious and although you could also have breakfast (until 11 am) at the sister property by the water, we preferred it upstairs. The spa was also lovely. Had a pre-departure pedicure (lying down) and facial. We will be back for sure and will explore the Manor next time. Read less
Image of the Tripadvisor rating Stylish. Modern. Location. Views. Service. This has it all.

Apr 3, 2024 danbarclay Birmingham, United Kingdom

From start to end this hotel was sublime. Given a warm welcome, luggage taken care off and a drink upon arrival. Followed by being shown our stunning room. The rooms are beautiful. The location is right on the waterfront and easily walkable to lots of places. Easy ubers to other main sights. The view of the mountain at breakfast or an evening… Read more
From start to end this hotel was sublime. Given a warm welcome, luggage taken care off and a drink upon arrival. Followed by being shown our stunning room. The rooms are beautiful. The location is right on the waterfront and easily walkable to lots of places. Easy ubers to other main sights. The view of the mountain at breakfast or an evening drink with the sunset capped it all off. Thanks for a great stay. Read less
Image of the Tripadvisor rating Beauriful Quaint Hotel

Mar 10, 2024 Ann Marie K Chicago, Illinois

This is an absolutwlly wonderful hotel and location. Right by the action yet above it aonit is quiet and quaint. The rooms are beautiful, as is the customer service. My only hesitation on staying there again is the limited menus. For business travel you vaue beimg able to grab dinner etc lat at the hotel. The options are extremely limited. … Read more
This is an absolutwlly wonderful hotel and location. Right by the action yet above it aonit is quiet and quaint. The rooms are beautiful, as is the customer service. My only hesitation on staying there again is the limited menus. For business travel you vaue beimg able to grab dinner etc lat at the hotel. The options are extremely limited. They will try to make ad hoc bur would be nice to have more options. Read less
Image of the Tripadvisor rating Central, convenient and chic

Mar 6, 2024 2013traveldoc United Kingdom

A beautiful and convenient hotel to start our South Africa trip. So central to the V&A, with all its shops, restaurants and bars. Our ground floor room with garden terrace was beautiful. We enjoyed breakfast every day at the hotel and the one evening meal we had in-house was amazing. The staff were always smiling and nothing was ever a bother.… Read more
A beautiful and convenient hotel to start our South Africa trip. So central to the V&A, with all its shops, restaurants and bars. Our ground floor room with garden terrace was beautiful. We enjoyed breakfast every day at the hotel and the one evening meal we had in-house was amazing. The staff were always smiling and nothing was ever a bother. Thanks to everyone! Read less
Image of the Tripadvisor rating Perfect in every way

Mar 6, 2024 Helen T Princes Risborough, United Kingdom

We stayed at The Queen Victoria for 6 nights on the first part of our holiday to South Africa. The hotel is in a perfect location, 5 minutes walk to the Waterfront, the red city sightseeing bus, or the ferries to Robben Island. The staff are wonderful and so helpful. A special mention must go to Gwen who welcomed us, recommended and booked… Read more
We stayed at The Queen Victoria for 6 nights on the first part of our holiday to South Africa. The hotel is in a perfect location, 5 minutes walk to the Waterfront, the red city sightseeing bus, or the ferries to Robben Island. The staff are wonderful and so helpful. A special mention must go to Gwen who welcomed us, recommended and booked restaurant reservations and arranged a wonderful trip to Cape Point, including the penguins on Boulders Beach. She seemed to know exactly what we’d like and “made it happen”. Oswald was also wonderful with a smile and helping hand, showing us the way to the sightseeing bus, helping with luggage and a lovely welcome each time you entered the hotel. Our room was perfect - huge comfy bed, plenty of storage space, and a big bathroom with 2 sinks, bath and shower room. Robes and slippers are provided and the hotel toiletries were excellent. Breakfasts were good with the usual selection of cold or freshly prepared hot dishes. We often ate on the veranda with views of table mountain, a lovely way to start the day. One morning we ate at The Victoria & Albert Hotel, across the road, where you can enjoy views of the harbour. Worth doing if you have the time. All in all this is a wonderful hotel to stay at and we would highly recommend it if considering where to stay in Capetown. Thanks to all the staff for a wonderful stay. We used the garden and pool area a couple of times during our stay as it’s a lovely place to relax. There were plenty of sun beds and a bar serving food and drinks. Unfortunately the water in the pool was too cold for us so we didn’t actually manage a swim. The garden is a haven of peace despite the busyness of the Waterfront being so close. Read less