Southern Sun Cullinan

Cape Town, South Africa

Virgin rating

Standard Room
Stella Cafe & Bar
Standard Room
Peach Tree
Executive Room
Standard Room
Stella Cafe & Bar
Standard Room
Peach Tree
Executive Room

The hotel

Notable for its impressive tower, this hotel's style has been borrowed from the best ideas of classical architecture. The lobby is particularly impressive with its marble columns, bronze sculptures and huge picture windows leading out on to the pool, surrounded by an attractive terrace with neo-classical colonnade. All rooms command views of the city, Table Mountain, the harbour or the Atlantic Ocean. Stella Cafe and Bar has a Parisian chic vibe indoors, or you can dine al fresco overlooking the pool, with a fantastic selection of South African wines to compliment your chosen dish - an ideal way to wind down after a day of meetings or sightseeing. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

Near the V&A Waterfront. Transfer time from airport: 20 min.

Hotel information

394 rooms. All with air-conditioning, complimentary WiFi, TV, tea/coffee maker, safe and hairdryer. Standard rooms with 2 twin beds or 1 queen-size bed, sleeping max 3 adults, or 2 adults and 2 children.

Executive Rooms are spacious rooms that include a fully stocked mini bar* with a large en-suite bathroom featuring separate bath and shower, and master bedroom with 1 king-size bed, sleeping maximum 2 adults.

Suites have a separate living area featuring a fully stocked mini bar* as well as large en-suite bathroom and master bedroom with 1 king-size bed, sleeping maximum 2 adults. Suites include full butler service.

Peach Tree Restaurant (a la carte breakfast and dinner, Cape Malay fusion). Stella Cafe & Bar (indoor and al fresco dining, serving food, coffee and a large selection of South African wines). In-room dining available. 

Outdoor heated swimming pool. Fitness centre. Mangwanani Spa offering a range of treatments*. 

Complimentary WiFi. Concierge. Airport shuttle service* (on request). Secure underground parking*. 

Wheelchair-accessible rooms with queen-size bed and roll-in shower.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1276)
  • Very good (811)
  • Average (225)
  • Poor (76)
  • Terrible (47)
Image of the Tripadvisor rating Great experience

Sep 10, 2024 gary w

Great staff good location clean hotel .. the concierge went above and beyond to help us Ebrahim made our stay special he is a credit to this hotel . The location is spot on with only a short safe walk to the V+A . The rooms are clean and kept well . Would I recommend this hotel??? Without a shadow off doubt.
Image of the Tripadvisor rating Very disappointed experience

Aug 31, 2024 jharm441 Cape Town, South Africa

I never thought I would ever write a Review like this one and have such a bad experience ever. Luckily we only stayed for one night and that it wasn't on my birthday, otherwise my whole day would've been ruined. We came the next day following my birthday to come and celebrate and just relax. I booked the Reopening Special and made payment on the… Read more
I never thought I would ever write a Review like this one and have such a bad experience ever. Luckily we only stayed for one night and that it wasn't on my birthday, otherwise my whole day would've been ruined. We came the next day following my birthday to come and celebrate and just relax. I booked the Reopening Special and made payment on the 11 July 2024 already. We arrived at the hotel on the 30 August 2024, for check in at about 14h50. We waited in a queue for a few minutes as it was quite busy. We were assisted, payment for parking was made at 14h55. We couldn't wait to go our room and just take a rest, only to find out that our room was not ready. How is it that check in time is 14h00, but although we arrived later the room was still not ready? We were told to take a seat in the waiting area for a whole 1 HOUR before going to our room. Thanks to Edward who offered us complimentary drinks and tried to sort out everything, but we were not at all impressed with the service we received and started getting restless and frustrated having to wait for so long for a room that was booked and paid for well in advance. Who waits for so long? Our room number had to be changed eventually from 1214 to 1402 for them to accommodate us. Highlights was taking the bus to Waterfront just to relax and to enjoy our time even if things did not go so smoothly. On arrival back we enjoyed some snacks in the foyer. Our snack platter and bottle bubbly was waiting in the room with a microwave that I asked for. Also when making booking I requested that I want non alcoholic bubbly or juice, but I had to call front desk to have it changed to a Grapetizer. The water in the shower and bath was between cold and lukewarm, which was so unpleasant and meant we couldn't enjoy a hot bath/shower just to freshen up. Then it went from bad to worse at breakfast. The lady at the Egg Station was not helpful and had a bad attitude. We asked her to make 2 omelettes and scrambled eggs for our daughter which she then showed my husband the scrambled eggs that was already prepared. We were there previously and knows that she does not like the prepared scrambled eggs, hence we asked for one to be made. She heard when I told my husband that our daughter won't eat that scrambled eggs, the lady should rather prepare a fried egg. She just shook her head. He told her to make 1 fried egg, but she deliberately ignored him and went on taking the other guests orders. My husband had to stand at the back of the line again where she again gave him attitude as if she is doing him a favour. My husband ended up having to eat cold breakfast and my daughter a very dry fried egg which she did not enjoy at all. We reported the incident to Edward and he assured us that he will report the the Food & Beverage Manager. My husband is so disappointed with this bad experience and he has decided we should never visit this Hotel again. We have been to many hotels and this was the worst experience that we have ever encountered so far. Thanks once again to Edward who is always friendly and helpful. Read less
Image of the Tripadvisor rating Freshness in the city!

Aug 27, 2024 Mevana25 Johannesburg, South Africa

As we were going to the DHL Western province vs Sharks game, we decided to stop by the Stella cafe and bar for a light lunch and it's was a great choice. We had great crispy chicken strips and a fresh cullinan sandwich. We sealed the meal off with great draught beers, served to perfection at the perfect temperature. Will definitely be back… Read more
As we were going to the DHL Western province vs Sharks game, we decided to stop by the Stella cafe and bar for a light lunch and it's was a great choice. We had great crispy chicken strips and a fresh cullinan sandwich. We sealed the meal off with great draught beers, served to perfection at the perfect temperature. Will definitely be back soon.😁 Read less
Image of the Tripadvisor rating Amazing Value!

Aug 11, 2024 WadsZB Manchester, United Kingdom

We enjoyed a nice few days at the end of our 3 weeks in South Africa.. we stayed a few days at the Radisson at the V&A Waterfront before moving to the Cullinan and soon regretted that - we should have just booked The Cullinan for the entire 5 days. The Cullinan far exceeded our expectations for the price we had paid and the suites were luxurious… Read more
We enjoyed a nice few days at the end of our 3 weeks in South Africa.. we stayed a few days at the Radisson at the V&A Waterfront before moving to the Cullinan and soon regretted that - we should have just booked The Cullinan for the entire 5 days. The Cullinan far exceeded our expectations for the price we had paid and the suites were luxurious and well maintained. The service was amazing and the variety at the buffet breakfast was great. The only downfall would have to be the noisy road outside! That being said, I wouldn’t hesitate in recommending to others or booking another stay in the future. Read less
Image of the Tripadvisor rating Great hotel, average spa 😢

Jul 14, 2024 Janelle R Cape Town, South Africa

Always a pleasure staying at the hotel with 5 star buffet breakfast and good service. However both times we went there the service at the spa was disappointing. I managed to book a pedicure (the telephone line was bad and the receptionist blamed the salon phone), but when I got to the spa, they never made my booking and was very unprepared. They… Read more
Always a pleasure staying at the hotel with 5 star buffet breakfast and good service. However both times we went there the service at the spa was disappointing. I managed to book a pedicure (the telephone line was bad and the receptionist blamed the salon phone), but when I got to the spa, they never made my booking and was very unprepared. They had to ask one of the staff members to stay after her shift has ended to assist me which I only found out mid treatment. The gel colours were very limited and the facility (room) wasnt prepared nor was the seating comfortable. Mangwanani spa really need to step up their game. Read less