Southern Sun Waterfront

Cape Town, South Africa

The hotel

Situated on the doorstop of the V&A Waterfront, Cape Town's premier leisure complex, the Southern Sun Waterfront hotel is ideal for exploring the city, offering great value in an amazing location. The hotel boasts a contemporary design with impressive and modern rooms in addition to the great restaurants and bars in the hotel. An elegant swimming pool provides some well deserved relaxation after a hard day's sightseeing. The hotel also provides a regular complimentary shuttle into the V&A Waterfront for all guests.

Amenities

  • Bar
  • Babysitting service
  • Safety Deposit Box
  • Wheelchair access
  • Close to City Centre
  • Restaurant

Where is it

Just outside the entrance to the V&A Waterfront. Transfer time from airport: 25 minutes.

Hotel information

546 rooms on 14 floors in 1 building with 5 lifts. All with air-conditioning, satellite TV, telephone, mini-bar*, safe, tea/coffee maker and hairdryer. Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Yizani Restaurant with an African flair (buffet and à la carte). Waterfront Bar. Outdoor swimming pool. Beauty Salon and Spa*. Fitness centre. Seasonal entertainment programme. Complimentary scheduled shuttle service to V&A Waterfront for Virgin Holidays guests. 24-hour room service*. Laundry service*. Babysitting* (on request). Secure undercover parking*.

Wheelchair-accessible rooms with twin beds and roll-in shower.Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1190)
  • Very good (1045)
  • Average (281)
  • Poor (86)
  • Terrible (53)
Image of the Tripadvisor rating South Africa tour

Sep 17, 2019 cash4oz

This was our last stop on our tour of sthern africa.The plus points were the staff ,the food (including a fab buffet breakfast )the greatbar with incredible value for money.Lovely room and bathroom and nicely furnished.The down side was not actually on waterfront but they have a shuttle bus.Saturday eve the staff were not up to the usual high… Read more
This was our last stop on our tour of sthern africa.The plus points were the staff ,the food (including a fab buffet breakfast )the greatbar with incredible value for money.Lovely room and bathroom and nicely furnished.The down side was not actually on waterfront but they have a shuttle bus.Saturday eve the staff were not up to the usual high standard (maybe managers day off ?)Service was slow and food cold. However I wood revisit Read less
Image of the Tripadvisor rating Unsatisfactory

Sep 15, 2019 keorapetset

Stayed here overnight.firstly the bar fridge was empty and when I rewind not be filled I was told I have to wait for them to come so I can select what Items I need for the fridge!? How about just filling up the fridge and letting us pay on departure as is normal in other hotels? But the works was when I ordered room service on 17/8/2019 the… Read more
Stayed here overnight.firstly the bar fridge was empty and when I rewind not be filled I was told I have to wait for them to come so I can select what Items I need for the fridge!? How about just filling up the fridge and letting us pay on departure as is normal in other hotels? But the works was when I ordered room service on 17/8/2019 the waitress,Ncumisa argued with me that I had not informed her I would be using a card to pay? I was told on check in that I would have to pay at the point of service for room service.i have never had to inform room service anywhere whether I would be paying or if it will be added to the bill,as I imagine yours systems “talk” to each other? Be that as it may she stood for a good 2 minimum chastising me about not informing her in advance Apart from the fact that she complained my room was far??? Needs a brushing up of customer care. Bad. Read less
Image of the Tripadvisor rating Great hotel

Sep 15, 2019 paulinehall33 Birmingham, United Kingdom

We stayed at this hotel for three nights as part of a South Africa tour. Our room was clean and spacious, and the bathroom well designed. The breakfast buffet was lovely, and I particularly appreciated the pot of green tea .....a rarity in our South Africa travels! We enjoyed a delicious buffet in the hotel restaurant one evening too. The… Read more
We stayed at this hotel for three nights as part of a South Africa tour. Our room was clean and spacious, and the bathroom well designed. The breakfast buffet was lovely, and I particularly appreciated the pot of green tea .....a rarity in our South Africa travels! We enjoyed a delicious buffet in the hotel restaurant one evening too. The concierge staff were very helpful when we needed to check-in to a flight, and the security staff near the lifts were always ready with a cheerful greeting! The complimentary shuttle service to and from the V and A Waterfront was also very useful. Excellent place to stay. Read less
Image of the Tripadvisor rating Not Really on the Waterfront!

Sep 14, 2019 Ann C Robina, Australia

From the name I presumed this hotel was on the waterfront and near the V& A but it wasn't. Having said that the hotel did run a free shuttle bus to the watefront and back for guests. They said it was 'first come first served' but when one van filled up they transferred us to a bigger van so did seem to try and accommodate everyone. The hotel… Read more
From the name I presumed this hotel was on the waterfront and near the V& A but it wasn't. Having said that the hotel did run a free shuttle bus to the watefront and back for guests. They said it was 'first come first served' but when one van filled up they transferred us to a bigger van so did seem to try and accommodate everyone. The hotel itself was the usual chain hotel with good rooms although I could hear the main road even though I was on a higher floor. Breakfast was a good buffet and freshly cooked egg station. We did eat in the bar one night and food was good and reaosnably priced. No noise so sleep quality was good. Read less
Image of the Tripadvisor rating Excellent

Sep 10, 2019 lmonareng

Excellent,the environment was perfect.The staff generally was friendly and welcoming and easy to interact with.The breakfast and the bar service was served professionally and generally the staff is fully trained and equal to the task.