The Bay Hotel

Cape Town, South Africa

Virgin rating

The hotel

You will instantly feel relaxed when you stay at the Bay Hotel. The hotel is chilled out and contemporary but manages to combine luxury with a relaxed, informal atmosphere, a perfect beachfront retreat. Occupying the coolest location in Cape Town, in the very heart of the trendy suburb of Camps Bay, you can sip on a sundowner whilst overlooking the white sandy beach. In addition to the spectacular view, the hotel is in the middle of the Camps Bay ‘strip’ dotted with bars and restaurants where Cape Town’s ‘in-crowd’ just must be seen. All of this and only a few minutes from the Table Mountain cableway and just 15 minutes from the V&A Waterfront and downtown. Back on site, there are four beautiful pools to lounge by and Bistro at The Bay, serves up a feast of gourmet delights. Afterwards, relax in the sophisticated elegance of Caamil’s Bar and Caamil, the best barman you will find in Cape Town.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Close to Beach
  • Close to City Centre

Where is it

On Victoria Road between the bars and restaurants of Camps Bay overlooking the beach. Transfer time from Cape Town Airport: 40 minutes.

Hotel information

72 rooms and 6 suites on 4 floors in 1 building. All with air-conditioning, satellite TV, DVD, complimentary WiFi, telephone, Nespresso™ machine (pods available at additional charge), mini-bar*, safe and hairdryer. Mountain View Rooms offer breathtaking views of Table Mountain and the Twelve Apostles, sleeping maximum 2 adults and 1 child.

Classic Rooms are located around the main pool with direct access to the pool from a private patio with 1 king-size bed, sleeping maximum 2 adults and 1 child.

Club Classic Rooms are north facing with views of Lions Head with a sitting area and a private entrance lobby, sleeping maximum 2 adults and 1 child.

Premier Mountain View Rooms are spacious with private spa baths and expansive balconies, sleeping maximum 2 adults and 1 child.

Premier Pool View Rooms overlook the pool area and offer views of Lions Head with partial sea views, sleeping maximum 2 adults and 1 child.

Premier Sea View Rooms have a direct view of the Atlantic Ocean, a sitting area and balcony, sleeping maximum 2 adults and 1 child.

Cabana Rooms are on the ground floor, have a spacious patio overlooking the Atlantic Ocean and offer direct access to the cabana pools, sleeping maximum 2 adults and 1 child.

Luxury Rooms have an expansive balcony with sun loungers overlooking Camps Bay Beach for breathtaking sea views, a spa bath, large sitting area, Nespresso™ machine, mini-bar* and decanters, sleeping maximum 2 adults and 1 child.

Suites have 2 balconies with Atlantic Ocean views and maximum sunlight position, spacious separate living areas, Nespresso™ machine, full mini-bar and decanters, sleeping maximum 2 adults and 1 child.

Tides (buffet breakfast), Bistro at The Bay (poolside restaurant; afternoon tea and dinner), Sandy B Private Beach Club (light lunches and snacks), Caamil's Bar. 4 swimming pools. Spa* with steam room and sauna. Gym. Tennis and squash courts. 24-hour room service*. Complimentary parking. Laundry/dry-cleaning service*. Complimentary uncapped WiFi in rooms and public area (fair usage applies).

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 13 Feb-8 Feb and 20 Dec-5 Jan.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (901)
  • Very good (426)
  • Average (234)
  • Poor (105)
  • Terrible (93)
Image of the Tripadvisor rating Exceptional in many ways.

Jul 25, 2024 clarelouised clduplix@aol.com

Hennie and ALL. his exceptional staff. Went out of their way to help with our lost luggage. Nothing was too much trouble. Everyone from the doorman breakfast team and everyone on reception excelled ,all with a smile on their faces
Image of the Tripadvisor rating Beautiful day spent at that place and I was like the first time you were in the world of fun and a nice place to stay in

Jul 11, 2024 kush k

Excellent view of the that beautiful place the world have ever seen you love it all the time and you have to explain to me more than you ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever ever
Image of the Tripadvisor rating Great location , Awful smug staff at breakfast and luggage assistance

Jul 8, 2024 Alpinehaze035 Kolkata (Calcutta), India

The hotel has a great location and the rooms have a nice layout . We had two sea facing rooms with great views . I had been reading the same reviews and experienced ourselves - the poor service by certain sections of the staff. The breakfast staff was pretty bad and always choose to ignore guests and their requests. They need to be called… Read more
The hotel has a great location and the rooms have a nice layout . We had two sea facing rooms with great views . I had been reading the same reviews and experienced ourselves - the poor service by certain sections of the staff. The breakfast staff was pretty bad and always choose to ignore guests and their requests. They need to be called repeatedly to ask for coffee or remove plates and over time for the three days we had breakfast we could tell they were doing it purposely. They chatted amongst themselves and moved around aimlessly trying not to make eye contact with guests. You need to get up and approach them and then too your request is not met. Breakfast was pretty bad - stale scrambled eggs and the same bacon and sauage everyday which caused stomach concerns. . One of the attendants with a hat responsible for luggage assistance had a lot of attitude quite weird for a service industry professional . Only the guy at the Camille bar was very nice and other attendants who worked around the hotel fixing issues in rooms who came to fix our coffee machine. All pools were closed so practically no amenities available due to winter apart from bar. Thats why reviews and ratings are not great for this property despite being in a fabulous location. The management needs to quickly evaluate and change the existing staff which provides a bad experience on this overall nice property. We stayed at the Taj cape Town for four days before this and the stay and service was impeccable from staff to concierge to everything . Its a shame how a bunch of staff who are smug and not interested in their work can make the experience sour for guests. They seemed to delight in ignoring guest requests and the smug attitude was visible which is appalling for any service industry . Read less
Image of the Tripadvisor rating Perfect birthday celebration

Jun 12, 2024 jane j Edinburgh, United Kingdom

I celebrated my birthday at The Bay Hotel with my boyfriend, and it was amazing. The location on Camps Bay beach is just beautiful, and our spacious room with a sea-view balcony was perfect didn't want to get my eyes off of it.. haha. And get this; the staff surprised us with a birthday cake and champagne! To hell with princess treatment..felt… Read more
I celebrated my birthday at The Bay Hotel with my boyfriend, and it was amazing. The location on Camps Bay beach is just beautiful, and our spacious room with a sea-view balcony was perfect didn't want to get my eyes off of it.. haha. And get this; the staff surprised us with a birthday cake and champagne! To hell with princess treatment..felt like a queen.The pool area and spa were another highlight, providing a relaxing and luxurious experience. Breakfast on the terrace with ocean views was a great start to each day.Overall, The Bay Hotel made my birthday unforgettable! Read less
Image of the Tripadvisor rating Stunning Location and View

Jun 11, 2024 EddieOnTour Waterford, Ireland

We stayed here for 3 nights, and it was the perfect hotel to finish our holiday in S. Africa. Staff were very friendly, and we had excellent service from everyone in the hotel. I needed to see a doctor and this was very quickly arranged by the hotel and the doctor was at the hotel within 20mins absolutely unbelievable. Our room was beautiful… Read more
We stayed here for 3 nights, and it was the perfect hotel to finish our holiday in S. Africa. Staff were very friendly, and we had excellent service from everyone in the hotel. I needed to see a doctor and this was very quickly arranged by the hotel and the doctor was at the hotel within 20mins absolutely unbelievable. Our room was beautiful with a view over the ocean which was absolutely stunning. The rooms were beautifully appointed with the usual Nespresso machine kettle and some complimentary soft drinks and snacks. AC was excellent. Wi-Fi speed was OK but at peak hours slow. We loved our stay there and would definitely recommend paying extra for an ocean view room. Given our flight was not until 10pm we asked if we could get a late check-out to 6pm and this was not a problem and the additional cost was reasonable and this allowed our a very relaxing last day in Camps Bay. We would definitely come back Read less