The Portswood

Cape Town, South Africa

Virgin rating

The hotel

Linking location and legendary history, The Portswood is more than a hotel – it’s the full Cape Town experience. Part of the city’s history, it’s built around the original holding cells for prisoners destined for Robben Island 300 years ago. Today the address is more coveted – and the guests more enthusiastic – thanks to its brilliant spot in the V&A Waterfront, just a few minutes stroll from its famous dining, drinking, and entertainment scene. This fashionable location is a perfect base for exploring the rest of Cape Town. The Portswood comes with its own attractions too, including chic cosmopolitan styling, an outdoor pool, the elegant Quarter Kitchen Restaurant & Cocktail Bar featuring a Cape Malay menu, and a terrace offering light meals and tipples from the Links Bar.

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

Located at the entrance to the Victoria & Alfred Waterfront. Transfer time from Cape Town Airport: 30-40 minutes.

Hotel information

101 nautical themed rooms, all with air-conditioning, TV, tea/coffee-making facilities and hairdryer. Standard Rooms have either 1 queen-size bed or 2 small double beds, sleeping maximum 2 adults.

Spacious Deluxe Suites enjoy a larger seating area, modern bathroom and 1 double bed, sleeping maximum 2 adults.

Studio King Rooms have an open plan lounge area, bathroom with separate shower and bath and 1 double bed, sleeping maximum 2 adults.

The Captain's Suite boasts an open plan dining room, lounge area and main bedroom with views of the Waterfront and the Atlantic Ocean, sleeping maximum 2 adults.

Quarter Kitchen restaurant (Cape Malay/Malaysian cuisine). The Terrace (light snacks). Cocktail bar. Swimming pool. Casuarina Wellness Centre* (at the Commodore Hotel). Complimentary WiFi access. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (411)
  • Very good (453)
  • Average (132)
  • Poor (37)
  • Terrible (24)
Image of the Tripadvisor rating A great location with friendly staff and clean, comfortable rooms.

May 23, 2024 ErinIdaho Idaho

The staff was wonderful, went above our expectations. Even walked us to our destination. We felt welcome and comfortable at the hotel. The rooms were comfortable and clean. The breakfast buffet was delicious. And the location was perfect.
Image of the Tripadvisor rating Excellent place to stay

May 21, 2024 Annette N

We stayed here for 5 days with another couple we were travelling with. Excellent staff, very happy to help with anything, checkin and checkout very efficient. Food in the restaurant was prepared to a very high standard and beautifully presented. This is a lovely hotel, very clean and the beds were really comfortable, the shower was nice and hot.… Read more
We stayed here for 5 days with another couple we were travelling with. Excellent staff, very happy to help with anything, checkin and checkout very efficient. Food in the restaurant was prepared to a very high standard and beautifully presented. This is a lovely hotel, very clean and the beds were really comfortable, the shower was nice and hot. This was our 2nd stay here and we would definitely stay again, it’s just a few minutes walk to the V & A, Two Oceans Aquarium and lots of shopping and restaurants. We felt very safe walking around at night. The only thing I would mention is the outrageous cost of getting any washing done. It was more than double the cost than we paid elsewhere in our travels. Don’t let this stop you from staying here, it’s worth it. Read less
Image of the Tripadvisor rating Avoid 103 at all costs if you value your sleep.

Apr 14, 2024 roscoe39 new zealand

I Stayed at the Portswood a couple of days ago completely unplanned as our ship had been unable to enter the harbour due to the winds and was delayed by a day. The hotel itself is clean and had all of the facilities you would expect. The bar was well stocked however it took about 20 minutes for the barman to make a mai tai which was a comedy to… Read more
I Stayed at the Portswood a couple of days ago completely unplanned as our ship had been unable to enter the harbour due to the winds and was delayed by a day. The hotel itself is clean and had all of the facilities you would expect. The bar was well stocked however it took about 20 minutes for the barman to make a mai tai which was a comedy to watch but was completely unnecessary the bar man himself was very personable as was all of the staff in general but a Mai Ta was on the menu so its not as though he had been asked to make a drink he was unfamiliar with. I would like to mention the "Titanic" cocktail on the menu was rather good though. The girls in the breakfast room were particularly pleasant and efficient. The breakfast selection great and was included in the room rate. The hotel is well placed for the V and A however the 5 minute walk to the entrance 5 was on an unlit back street which was slightly disconcerting in South Africa during the evening. Unfortunately what spoilt the stay was the room I was allocated 103 which I notice has had a few comments about in review already. Although clean and appointed to about a 3 star level room 103 is right off the main lobby next to the business centre and opposite a staff area and toilet. The window overlooked the hotel and the only option to not have people look into the room was by pulling down the blinds which made the room dark and gloomy. The problem was mainly its position. All night and I do mean ALL night I was subjected to people talking outside the room, an alarm that was intermittent going off and the constant beeping of the door lock that was giving access to the office for the staff. It was almost as though there was not a door on the room, I could hear everything and I would be just getting off to sleep when another group would stop outside my door. On checking out I mentioned it to the receptionist and said that it was what had spoilt my stay and he said that he continually asked the staff not to put people in that room. The hotel was not full and there had been no reason not to have given me a different room. It is a shame but it would stop me staying there again and if it had not been for the staff that we encountered and their friendliness I would not have been so polite with the office when I checked out. Read less
Image of the Tripadvisor rating Close to the Action

Apr 4, 2024 Flyinglarks Wollongong, Australia

We enjoyed our stay at the Portswood. The staff were friendly and efficient. We had a small problem with the plumbing and a maintenance man was promptly sent to resolve the issue. Breakfast was delicious with a good selection to fuel you before a day out exploring.
Image of the Tripadvisor rating Great Hotel

Apr 1, 2024 Graham M Halstead, United Kingdom

Stayed for 3 nights as part of a trip exploring South Africa. Had a wonderful stay and cant fault this hotel. Great location in V&A for enjoying the surrounding restaurants, bars and shops. Convenient for exploring surrounding area of Cape Town. Lovely hotel, nice room, food and great staff. Would be happy to stay again.