The Rockefeller

Cape Town, South Africa

Virgin rating

The hotel

Located in Downtown Cape Town, about 20 minutes from the airport, the attractive Rockefeller Hotel is minutes away from the local buzz of Bree Street, as well as being only a short Uber ride from the iconic scenes of the V&A Waterfront. Capturing neighbourhood vibes with modern amenities and funky décor (think neon signs, indoor plants and stylish seating), The Rockefeller is proving popular with business and leisure guests since opening its doors earlier last year. Whatever plans you have for the trip, you will be looked after here thanks to the range of facilities on offer like the all-day dining restaurant, sushi bar, modern gym and co-working space. Their rooftop bar is the perfect setting to unwind after a day of exploring all the ‘must sees’ of Cape Town.

Amenities

  • Bar
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Set in Cape Town’s central business district. Transfer time fom Cape Town Airport: 20 minutes.

Hotel information

All with air-conditioning, Smart TV, bottled water (provided daily), mini-bar* and safe. Standard Courtyard Rooms with 1 king-size bed, or twin beds, sleeping maximum 2 adults.

Standard City Rooms with 1 king-size bed, or twin beds, sleeping maximum 2 adults.

Studio City King Rooms are designed to offer a studio-apartment style layout, including a lounge area with a small dining table and kitchenette. With 1 king-size bed, or twin beds, sleeping maximum 2 adults.

Rockefeller Plaza (all-day dining). Sushi bar. Cocktail bar. 24-hour deli. Indoor rooftop pool. Gym (open 24-hours). Complimentary WiFi. Laundry/dry-cleaning services*. Room service (until 11:00pm). Limited secure parking*.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (22)
  • Very good (10)
  • Average (7)
  • Poor (3)
  • Terrible (9)
Image of the Tripadvisor rating Nice rooms tiny bathroom

Nov 29, 2023 AngelSMK Nairobi, Kenya

The room was spacious but the bathroom was really badly designed and tiny. You can't open the shower door and enter the shower without creeping round the sink - if you stand on teh opposite side, the shower door won't open! There's no room to keep toiletries either. Rooms were definitely not cleaned well....carpet was dirty through my entire… Read more
The room was spacious but the bathroom was really badly designed and tiny. You can't open the shower door and enter the shower without creeping round the sink - if you stand on teh opposite side, the shower door won't open! There's no room to keep toiletries either. Rooms were definitely not cleaned well....carpet was dirty through my entire stay. Simple amenities like bathroom slippers and shower caps etc not available in the room unless you ask....several times and hopefully you will get it. Breakfast was nice but clearly the chefs have a differnet way of making omelette. We had group meals at the hotel. The 1st lunch was well organised, the dinner later that week was terrible. Service is mixed - some good staff but some were just terrible. I appreciated the quick action of the F&B manager to assist. It's well located though in Cape Town and good value for money despite its shortcomings. Read less
Image of the Tripadvisor rating 7 star treatment

Nov 6, 2023 Navigator06134431735

I had a problem with how you change your bedroom. But your management change it for me.keep it up that way. Your reception is well and the staff know there job. I will be coming back with my family soon
Image of the Tripadvisor rating Rockefeller Cape Town

Oct 30, 2023 Marietta V

A refreshing change for Cape Town with a great cosmopolitan vibe. Be sure to get up early to enjoy the breakfast buffet spread. We met the duty manager on arrival who was available for our last minute requests. Love the DJ vibe on weekends.
Image of the Tripadvisor rating Rocking out!

Oct 15, 2023 Max N Lavington, Kenya

The Rockefeller is an excellent executive hotel. Found its location, its rooms, decor and amenities really great! The staff are super helpful and friendly. Shout out to Maurice at the door! Felt like home.
Image of the Tripadvisor rating Over priced and bad experiences

Sep 11, 2023 woodmister Edmonton, Canada

Stayed at the Rockefeller with a tour group. The room was small but the bed was comfortable. The lighting was poor and there are no views. My biggest problems with my stay included a buffet breakfast that had a great selection but many of the hot offerings were cold. The hot water in the shower pulsed from too hot to too cold without reason.… Read more
Stayed at the Rockefeller with a tour group. The room was small but the bed was comfortable. The lighting was poor and there are no views. My biggest problems with my stay included a buffet breakfast that had a great selection but many of the hot offerings were cold. The hot water in the shower pulsed from too hot to too cold without reason. There were a large number of staff standing around in the main lobby but nobody seem to do anything. I tried to call the front desk for room service only to find one needed a phone directory, which was only available from the front desk. No wonder I couldn’t get through nobody gave me the code until I finally went to the front desk. I asked for toilet paper no less than four times before it finally appeared. That’s not service that’s an annoyance. Read less