The Westin Cape Town

Cape Town, South Africa

Virgin rating

The hotel

An impressive 19-storey hotel located right by the entrance to the Waterfront and the International Convention Centre, The Westin Cape Town is ideally placed for easy access to the city's amenities. Wake up to views of Table Bay, Table Mountain, or the Waterfront from the floor-to-ceiling windows of your stylish room, before sitting down for breakfast (it’s included!) and heading out into Cape Town. Enjoy your downtime with a lap of the pool or a trip to the spa, before relishing a drink at the peaceful alcove of Raleigh’s Bar, or a delicious meal at Thirty7, where sustainable seafood awaits. When it's time to retreat back to your room, enjoy a dip in the soaking tub before sinking into luxurious bedding - and there's room service on-hand should you have any late night cravings!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

Located by the entrance to the Waterfront, near Long Street. Across the street from Cape Town International Convention Centre. Transfer time from Cape Town International Airport: 18 minutes.

Hotel information

483 guestrooms and suites over 19 floors. All rooms feature USB outlets, complimentary high-speed WiFi, air conditioning, in-room safe, minibar*, phone, LCD TV, individual climate control, hairdryer, tea/coffee making facilities, work desk, shower and separate tub, dual vanities, plush bathrobe, iron and ironing board, and Westin White Tea Heavenly™ bath amenities.

Deluxe Guest rooms are located on floors 2-12 and feature 1 king-sized bed or 2 twin beds, sleeping maximum 2 adults.

Breakfast Included: guests will enjoy the choice of a hot buffet or 'Grab & Go' items.

Westin Executive Club Guest Rooms are located on floors 14-18 and offer Executive Club Lounge access, with 1 king-size bed or 2 twin beds, sleeping maximum 2 adults.

Westin Executive Waterview rooms are located on floors 14-18 and offer Executive Club Lounge access and wither 1 king-size or 2 twin beds, sleeping maximum 2 adults. 

Grand Deluxe Family rooms are located on floors 4-18, featuring Executive Club Lounge access, with 1 king-size bed and 1 double sofa bed, sleeping maximum 2 adults. 

Junior Suites are located on floors 2-17, and include a separate living/sitting area, Executive Club Lounge access, 1 king-size double bed and 1 double sofa bed, sleeping maximum 2 adults. 

Executive Suites are located on floors 2-18, and feature a living room separated from the bedroom by a privacy wall, Executive Club Lounge access, and 1 king-size bed with additional sofa bed, sleeping maximum 2 adults.

The Executive Club Lounge serves daily continental breakfast, as well as complimentary evening canapes and selected beverages throughout the day. 

Louis B's Bar and Lounge (bistro-style restaurant open for lunch and dinner). Thirty7 Showkitchen (serving classic dishes with a South African twist, open for breakfast, lunch and dinner). Raleigh's Bar (serving signature drinks and small plates). 

Outdoor pool. Spa* featuring indoor infinity lap pool (adults only), treatment rooms, sauna, and jacuzzi. WestinWORKOUT® fitness centre. Bicycle rental*.

Complimentary WiFi. 24-hour room service*. Laundry service*. Newspapers available upon request. Valet parking R100 per night (payable locally, fee subject to change). 

*Denotes local charge.

Please note: this hotel has a smoke-free policy.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1623)
  • Very good (825)
  • Average (214)
  • Poor (81)
  • Terrible (75)
Image of the Tripadvisor rating Average for the money

Apr 11, 2024 WingspanTravel United Kingdom

The rooms are beautiful but the dining room and bar on the ground floor are dark dingy and depressing. The Westin executive club on the 19th floor do a very good complementary drinks and canapé service after 4 o’clock, which is lovely. All in all this is a good hotel, apart from the restaurant and bar areas on the ground floor. The self… Read more
The rooms are beautiful but the dining room and bar on the ground floor are dark dingy and depressing. The Westin executive club on the 19th floor do a very good complementary drinks and canapé service after 4 o’clock, which is lovely. All in all this is a good hotel, apart from the restaurant and bar areas on the ground floor. The self service breakfast was cold and not particularly tasty so tomorrow we will be having the complimentary breakfast on the 19th floor. There is also an abundance of staff with a distinct lack of service. It has just taken nearly 15 minutes to get a bottle of wine! Read less
Image of the Tripadvisor rating A five star experience

Mar 10, 2024 lyzs795 Portland, Oregon

The room was extremely nice and the hotel is comfortable and very clean. They exceeded all of our expectations. But their shining stars are the lovely staff who serve you in the reception, in the hallways, in the rooms, and in the restaurant and bar. I want to thank Carol, in the restaurant especially for five star treatment and her warm… Read more
The room was extremely nice and the hotel is comfortable and very clean. They exceeded all of our expectations. But their shining stars are the lovely staff who serve you in the reception, in the hallways, in the rooms, and in the restaurant and bar. I want to thank Carol, in the restaurant especially for five star treatment and her warm hospitality! Also her fellow staff whose names we did not learn. We highly recommend this hotel! Read less
Image of the Tripadvisor rating Great hotel

Mar 6, 2024 CityGirl69 London, United Kingdom

Great location, a short walk to the Waterfront. Rooms were large with UK and SA plug sockets and a desk for me to work. The bathroom had double sinks and had a separate bath and shower. The toilet was also through a separate frosted glass door. The gym is well stocked and open 24hrs, and had great views from the 19th floor. The reception staff… Read more
Great location, a short walk to the Waterfront. Rooms were large with UK and SA plug sockets and a desk for me to work. The bathroom had double sinks and had a separate bath and shower. The toilet was also through a separate frosted glass door. The gym is well stocked and open 24hrs, and had great views from the 19th floor. The reception staff were friendly and helpful especially Sive who was a trainee, she helped me a lot during the week when I needed assistance nothing was too much bother. Overall it was a great stay, I highly recommend this hotel to anyone visiting Cape Town whether for business or pleasure. Read less
Image of the Tripadvisor rating Fantastic stay - but difficult check out day.

Mar 6, 2024 dhalluk New York City, New York

Really enjoyed the stay here - lovely property and staff. As a titanium member I used a SNA, to a executive suite and also really enjoyed the lounge and pool facilities. The main issue was being told to check out at 11:30 and denied the guaranteed 4pm check out. In the end we had to be moved to a basic room which was an inconvenience swap and a… Read more
Really enjoyed the stay here - lovely property and staff. As a titanium member I used a SNA, to a executive suite and also really enjoyed the lounge and pool facilities. The main issue was being told to check out at 11:30 and denied the guaranteed 4pm check out. In the end we had to be moved to a basic room which was an inconvenience swap and a disappointment after using a credit to upgrade the room. Just be aware if you are expecting the late check out. Read less
Image of the Tripadvisor rating Good Business Hotel in Central Location

Feb 27, 2024 E E Frankfurt, Germany

Excellent hotel in Cape Town; conveniently located to convention center and other attractions. Excellent service (thank you Noncebo, Sisipho, Israel, Charles (bellman), Yolanda (best housekeeper EVER!)) and very clean and well-maintained property. Food was generally good from in-room dining, though app could use enhancement to allow modifications… Read more
Excellent hotel in Cape Town; conveniently located to convention center and other attractions. Excellent service (thank you Noncebo, Sisipho, Israel, Charles (bellman), Yolanda (best housekeeper EVER!)) and very clean and well-maintained property. Food was generally good from in-room dining, though app could use enhancement to allow modifications and to add non-alcholic drinks. Service was super timely (always within 20-30 min). Food during our meeting was mediocre, which was surprising. Meeting rooms were well-appointed but lacking daylight. This is very much a conference/business hotel but would be fine for leisure travelers as well. Read less