The Boardwalk Hotel & Spa

Port Elizabeth, Garden Route

Virgin rating

The hotel

Port Elizabeth’s latest edition, the 5-star Boardwalk Hotel & Spa looks set to become a future hot favourite! All rooms are ocean-facing and contemporary in design with excellent mod cons. There’s even a bijou balcony so you can admire your stunning surrounds to the full. Styled after boardwalks famous during the turn of the 20th century, the hotel exudes Victorian grandeur and, being on the Garden Route, it’s handy for exploring close by as well as further field. Chill out on golden sands or laze beside the gorgeous swimming pool, a good book to hand. There’s also a state-of-the-art fitness centre for the body conscious and a full-service spa if you fancy a spot of pampering. A feast for the eyes as well as the mouth, the Boardwalk’s Asian-inspired sumptuous buffets are bound to be a draw for guests and locals alike, as will the relaxing ambience of the lounge bars, boasting an impressive wine menu. The Boardwalk Casino is a short stroll away from the hotel and perfect for a sophisticated night out, chancing your arm with Lady Luck!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In Port Elizabeth, on the Garden Route, facing the Indian Ocean. Transfer time from Port Elizabeth Airport: 20 minutes.

Hotel information

140 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, high-speed Internet access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Luxury Room with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Superior Luxury Room with king-size bed as above but more spacious, sleeping maximum 2 adults or 2 adults and 2 children.

Junior Suite with living room and separate bedroom with a king-size bed, sleeping maximum 2 adults or 2 adults and 2 children.

Luxury Suite is larger with an outdoor patio area, lounge and dining area and a separate bedroom with a king-size bed, sleeping maximum 2 adults.

Kipling’s Brasserie. Tshawe Bar. Lobby Lounge. Swimming pool. Spa*. Fitness centre. WiFi access. Laundry/dry-cleaning service*. 24-hour concierge. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (392)
  • Very good (158)
  • Average (50)
  • Poor (24)
  • Terrible (16)
Image of the Tripadvisor rating Lovely Hotel

Mar 28, 2022 L524BZkatiec

The photos and reviews of this hotel convinced us we would get a five-star experience, and the Boardwalk did not disappoint. We received superb service from the entire staff - front desk, lobby lounge, room service, spa (although I believe the spa is separate ownership), and restaurant. They went the extra mile more than once (availability of… Read more
The photos and reviews of this hotel convinced us we would get a five-star experience, and the Boardwalk did not disappoint. We received superb service from the entire staff - front desk, lobby lounge, room service, spa (although I believe the spa is separate ownership), and restaurant. They went the extra mile more than once (availability of room, luggage storage, local transportation, recommendation of local restaurants, etc.) to accommodate our needs and ensure our pleasant stay. Room was spacious, comfortable, clean, modern bath, beautiful ocean views. We stayed two different nights with a week in between because of travels to/from Jeffrey's Bay, and the staff treated us with the same consistent hospitable manner both stays, regularly exceeding expectations. We only wished we could stay a bit longer. Read less
Image of the Tripadvisor rating Stunning!!

Mar 3, 2022 994heink Knysna, South Africa

Absolutely stunning. From friendly and helpful staff to superb accommodation. We unfortunately only stayed one night prior to my partner’s attendance of a function at the conference facility. We were given a lovely room on the 4th floor with a beautiful view overlooking the hotel pool area and beach/pier. We have never experienced such a degree of… Read more
Absolutely stunning. From friendly and helpful staff to superb accommodation. We unfortunately only stayed one night prior to my partner’s attendance of a function at the conference facility. We were given a lovely room on the 4th floor with a beautiful view overlooking the hotel pool area and beach/pier. We have never experienced such a degree of cleanliness in a hotel room. From polished taps in the bathroom, to absolutely streak free mirrors all round. This can only be the result of teamwork between management and staff. Keep up the good work all! You’ve got a winning recipe. Read less
Image of the Tripadvisor rating Excellent - so far

Feb 20, 2022 IanH4022 Tzaneen, South Africa

First day, but good so far. Bar personnel are quite noisy. Music also far too loud in pub. Only person in pub... Excellent room with sea view. Looking forward to the rest of conference. The terrace is really lovely...
Image of the Tripadvisor rating Bring back basic service principles

Feb 16, 2022 Khavitha S

As an avid travel supporter of local business within hospitality , and someone that has visited The Boardwalk hotel on many occasions since their opening, it’s very sad to note the deterioration in basic service principles - greeting, engaging with warm welcome and an ethos of service. As a five star establishment, there are certainly pockets of… Read more
As an avid travel supporter of local business within hospitality , and someone that has visited The Boardwalk hotel on many occasions since their opening, it’s very sad to note the deterioration in basic service principles - greeting, engaging with warm welcome and an ethos of service. As a five star establishment, there are certainly pockets of excellence that exist here but they are few, with clear complacency reflected . Can the tourism industry afford this with our recent COVID - 19 impact? And especially in the Eastern cape where unemployment is rife? Please consider downgrading this establishment to a four star or consciously work at improving their service levels! This used to be the beacon of service excellence in Ghebera but sadly not anymore. Read less
Image of the Tripadvisor rating Long walk to Boardwalk memories

Jan 9, 2022 Lizzie1606 Port Elizabeth, South Africa

What a great time was had at the Boardwalk Hotel. What is a hotel first of all. A home away from your normal hussle and bussle. We experienced only the best. The breakfast right down to the bottled water. To all the staff that need to constantly smile and greet even though they might not be in the mood, thank you, you are appreciated. The… Read more
What a great time was had at the Boardwalk Hotel. What is a hotel first of all. A home away from your normal hussle and bussle. We experienced only the best. The breakfast right down to the bottled water. To all the staff that need to constantly smile and greet even though they might not be in the mood, thank you, you are appreciated. The friendly front desk clerks who are willing to help, the staff cleaning the entire hotel you guys make the hotel proud. The rooms are clean, beds seemed iron after every clean. You guys truly rock. Thank you for delivering a five star treatment. I personally will recommend the Boardwalk Hotel preforably the King Room with balcony. All I can say is keep it up, you are doing great and everyone is entitled to their opinion but don't sweat the small stuff, we as guests don't know how much preparation goes into doing what you do, the hours you give us despite of your own families missing out on their loved ones. Read less