The Boardwalk Hotel & Spa

Port Elizabeth, Garden Route

The hotel

Port Elizabeth’s latest edition, the 5-star Boardwalk Hotel & Spa looks set to become a future hot favourite! All rooms are ocean-facing and contemporary in design with excellent mod cons. There’s even a bijou balcony so you can admire your stunning surrounds to the full. Styled after boardwalks famous during the turn of the 20th century, the hotel exudes Victorian grandeur and, being on the Garden Route, it’s handy for exploring close by as well as further field. Chill out on golden sands or laze beside the gorgeous swimming pool, a good book to hand. There’s also a state-of-the-art fitness centre for the body conscious and a full-service spa if you fancy a spot of pampering. A feast for the eyes as well as the mouth, the Boardwalk’s Asian-inspired sumptuous buffets are bound to be a draw for guests and locals alike, as will the relaxing ambience of the lounge bars, boasting an impressive wine menu. The Boardwalk Casino is a short stroll away from the hotel and perfect for a sophisticated night out, chancing your arm with Lady Luck!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In Port Elizabeth, on the Garden Route, facing the Indian Ocean. Transfer time from Port Elizabeth Airport: 20 minutes.

Hotel information

140 rooms. All with air-conditioning, balcony, satellite TV with pay-per-view films, telephone, high-speed Internet access, mini-bar*, tea/coffee maker, safe, hairdryer, bathrobes, slippers, iron and board. Luxury Room with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Superior Luxury Room with king-size bed as above but more spacious, sleeping maximum 2 adults or 2 adults and 2 children.

Junior Suite with living room and separate bedroom with a king-size bed, sleeping maximum 2 adults or 2 adults and 2 children.

Luxury Suite is larger with an outdoor patio area, lounge and dining area and a separate bedroom with a king-size bed, sleeping maximum 2 adults.

Kipling’s Brasserie. Tshawe Bar. Lobby Lounge. Swimming pool. Spa*. Fitness centre. WiFi access. Laundry/dry-cleaning service*. 24-hour concierge. 24-hour room service*.

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (382)
  • Very good (154)
  • Average (47)
  • Poor (19)
  • Terrible (12)
Image of the Tripadvisor rating Nice hotel, less than average service

Dec 1, 2019 Katrina68 Sydney, Australia

Stayed at the Boardwalk as recommended by my company. My room was lovely with a very generous bathroom, overlooking the ocean. This hotel is really let down by the service. One night I called 3 times until my meal arrived, staff seem more preoccupied with each other and their mobile phones unfortunately.
Image of the Tripadvisor rating Opulence on the Shore

Nov 25, 2019 Plutonus Lichfield, United Kingdom

We stayed just the one night here. It's a great hotel, barely ten years old, with sumptuous rooms and bathrooms fit for an emperor (although South Africa is chronically short of water so guests are, quite rightly, urged not to spend too long in the shower). An abundant breakfast offering was very well presented and the team were all very good. We… Read more
We stayed just the one night here. It's a great hotel, barely ten years old, with sumptuous rooms and bathrooms fit for an emperor (although South Africa is chronically short of water so guests are, quite rightly, urged not to spend too long in the shower). An abundant breakfast offering was very well presented and the team were all very good. We had a sea-facing room: the views out to the Indian Ocean are breathtaking. Read less
Image of the Tripadvisor rating VERY helpfull staff

Nov 22, 2019 Peter W Scotland, United Kingdom

First of all I want to thank these two ladies from front desk and booking office who stepped in when we had a problem with our booking..not their fault..Agoda had cancelled our booking unknown to us..Kim Munnick and the lovely Odwalla Nolebe were excelent and a very big credit to this Buetifull hotel. We're treated like 5 star guests here and… Read more
First of all I want to thank these two ladies from front desk and booking office who stepped in when we had a problem with our booking..not their fault..Agoda had cancelled our booking unknown to us..Kim Munnick and the lovely Odwalla Nolebe were excelent and a very big credit to this Buetifull hotel. We're treated like 5 star guests here and would not hesitate to recommend to stay at this top notch hotel Read less
Image of the Tripadvisor rating Stop-over visit.

Nov 21, 2019 Indianromeo Billingham, United Kingdom

This hotel was probably the bees knees in 2010 when it was built for the 2010 football world cup. However, there’s nothing here , unless you want to see your Bentley been built before it ships off to Southampton. The restaurant doesn’t even do evening meals and room service is very basic. Not one for the returns list.
Image of the Tripadvisor rating All in all a good stay - but with shortcomings to be considered

Nov 16, 2019 MartinMM88 Dusseldorf, Germany

An overall pleasant stay but with some shortcomings. The hotel is considered to be a spa hotel. That's why we decided for this one. On site, however, we were surprised by the interpretation of the hotel of Spa: there is an indoor and outdoor pool. Then there is a separate wellness area called "Camelot" with two saunas and other services such as… Read more
An overall pleasant stay but with some shortcomings. The hotel is considered to be a spa hotel. That's why we decided for this one. On site, however, we were surprised by the interpretation of the hotel of Spa: there is an indoor and outdoor pool. Then there is a separate wellness area called "Camelot" with two saunas and other services such as massages. Everything here costs extra. This is understandable for the massages but not for the saunas. The hotel doesn't make this clear enough on its web page. The friendliness of the Camelot staff is to be mentioned positively. Furthermore, the elevator did not work on one day, then you wait for a very long time, as countless guests have to get into a medium sized elevator. The hygiene standards of the employees at the breakfast buffet have to be mentioned in a VERY negative way: we saw an employee drop a fork and put it back on the table for use. When cups were dirty, they scratched the dirt away with their fingers and put it back on the table for the guests. The rooms have a good standard but the hotel as a whole is already aging. It was still pleasant overall but the deficits have to be taken into account. Read less