Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

Pretoria, Johannesburg

Virgin rating

The hotel

The flagship hotel for Menlyn Park shopping centre, here you can discover Africa’s most unique shopping experience – fashion, food and entertainment are right on your doorstep. With the hustle and bustle of Menlyn Maine right outside, this is a great spot for an active stay. However, the focal point of the hotel itself is the pool deck surrounded by private pods and fireplaces that create a relaxed vibe by night. The restaurant served a wide range of International dishes, so you’ll be sure to find something that takes your fancy, and why not enjoy it on the outdoor patio and soak up that African sunshine. The hotel is within easy reach of Pretoria, South Africa’s administrative capital, adorned with blossoming parks and gardens, as well as historical buildings – a must visit on your South Africa trip. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located in the Pretoria Summit Precinct next to the Menlyn Park Shopping Centre, conveniently located just off the N1 on the Garsfontein off-ramp within easy reach of Pretoria CBD.

Hotel information

178 stylish rooms and suites across 6 floors, all with air conditioning, complimentary bottled water, complimentary WiFi access, coffee/tea making facilities, safe, cable TV, separate bathtub and shower, bathroom amenities, and hairdryer. 

Standard Guest Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 people.

One Bedroom Executive Suites feature a separate living room, and master bedroom with a king-size bed, sleeping maximum 2 people. 

Protea Hotel Fire & Ice! Menlyn Restaurant (International cuisine, open for breakfast, lunch, and dinner). 

Outdoor swimming pool 24-hour fitness centre. 

Complimentary WiFi access. Complimentary self-parking. Laundry service*. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (137)
  • Very good (124)
  • Average (60)
  • Poor (23)
  • Terrible (10)
Image of the Tripadvisor rating Exceptional service!

Apr 24, 2024 Trail66276615401

Attending a workshop at this hotel, I was pleasantly surprised by the exceptional service at the restaurant. Unlike other establishments, the chef, Kenny, went above and beyond by packing my lunch for later when I wasn't feeling hungry. This level of flexibility and care is unparalleled. The entire staff contributed to a warm and welcoming… Read more
Attending a workshop at this hotel, I was pleasantly surprised by the exceptional service at the restaurant. Unlike other establishments, the chef, Kenny, went above and beyond by packing my lunch for later when I wasn't feeling hungry. This level of flexibility and care is unparalleled. The entire staff contributed to a warm and welcoming atmosphere, making our stay truly memorable. Highly recommended for anyone seeking outstanding service and hospitality. Read less
Image of the Tripadvisor rating Perfect place in Pretoria

Apr 10, 2024 AmbLee Oxford, United Kingdom

We absolutely loved this hotel. The bed was huge and so comfortable. The shower was divine and spacious! It was clean and had friendly staff. The breakfast was unreal with SO many options. Secure parking too, and perfect internet with high speed. Highly recommend.
Image of the Tripadvisor rating Fantastic Hotel and Stay

Apr 2, 2024 Janet C

What a wonderful hotel to stay at. The hotel has the most friendliest staff and I felt so cared for and welcomed on a daily basis. It was a joy coming and going from the lobby with the incredible staff. My room was so incredibly clean and taken care of daily and to mention how well I slept at night and how nice and quiet the rooms were with no… Read more
What a wonderful hotel to stay at. The hotel has the most friendliest staff and I felt so cared for and welcomed on a daily basis. It was a joy coming and going from the lobby with the incredible staff. My room was so incredibly clean and taken care of daily and to mention how well I slept at night and how nice and quiet the rooms were with no sound from other rooms or hallway. The whole hotel is just immaculate. The breakfast buffet was wonderful with everything you could want and the made to order egg station was amazing as well. We loved their restaurant so much and looked forward to eating there along with the great service by a wonderful and friendly wait staff daily. This is my forever hotel when I stay in Pretoria. It really is a gem in this lovely city. Read less
Image of the Tripadvisor rating I will go back

Mar 10, 2024 amum2022 Pretoria, South Africa

They were hosting a comedy show at the hotel. I had dinner before the show and food was perfectly cooked and the vibe of the place makes one to want to stay longer. I love the decor especially the lighting which made the place look inviting and warm. I saw on their menu that they other events like live music which I'll definitely be trying out.
Image of the Tripadvisor rating Ticks All the Boxes

Oct 7, 2023 Sean W Sydney, Australia

First time in Pretoria and I stayed at this hotel for 2 weeks on a business trip. Location is good (…just across the road from a major shopping mall) and not too far by car from many other places for dinner and drinks. The standard room is an OK size and has most of the amenities that you need in a room (safe, kettle, etc…). No iron & board in… Read more
First time in Pretoria and I stayed at this hotel for 2 weeks on a business trip. Location is good (…just across the road from a major shopping mall) and not too far by car from many other places for dinner and drinks. The standard room is an OK size and has most of the amenities that you need in a room (safe, kettle, etc…). No iron & board in the room, but staff can bring one up at short notice. There is a small desk area to work from. Basic toiletries in the bathroom. Bed was comfortable, AC was OK, and it was nice to have an opening window in a hotel room. Breakfast was excellent, but the food at lunch and dinner was fairly average. Had the steak one night and it was probably the worst steak I’ve ever had. The staff in the dinning and bar area were amazing and this made the experience of eating there so much better. From Friday night and over the weekend, the dinning and bar area becomes a bit of a party zone. It can get busy and loud during this time, so if this isn’t your scene, you may not enjoy it. I actually quiet liked it and it was refreshing to be in a hotel that had some life to it. As with the dinning staff, the reception staff were great and always helpful. A good, clean, reliable, and safe hotel. Food quality was a bit average, but there are other places nearby to eat dinner. I would recommend this place and would stay again. Read less