Protea Hotel Fire & Ice! by Marriott Pretoria Menlyn

Pretoria, Johannesburg

Virgin rating

The hotel

The flagship hotel for Menlyn Park shopping centre, here you can discover Africa’s most unique shopping experience – fashion, food and entertainment are right on your doorstep. With the hustle and bustle of Menlyn Maine right outside, this is a great spot for an active stay. However, the focal point of the hotel itself is the pool deck surrounded by private pods and fireplaces that create a relaxed vibe by night. The restaurant served a wide range of International dishes, so you’ll be sure to find something that takes your fancy, and why not enjoy it on the outdoor patio and soak up that African sunshine. The hotel is within easy reach of Pretoria, South Africa’s administrative capital, adorned with blossoming parks and gardens, as well as historical buildings – a must visit on your South Africa trip. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool

Where is it

Located in the Pretoria Summit Precinct next to the Menlyn Park Shopping Centre, conveniently located just off the N1 on the Garsfontein off-ramp within easy reach of Pretoria CBD.

Hotel information

178 stylish rooms and suites across 6 floors, all with air conditioning, complimentary bottled water, complimentary WiFi access, coffee/tea making facilities, safe, cable TV, separate bathtub and shower, bathroom amenities, and hairdryer. 

Standard Guest Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 people.

One Bedroom Executive Suites feature a separate living room, and master bedroom with a king-size bed, sleeping maximum 2 people. 

Protea Hotel Fire & Ice! Menlyn Restaurant (International cuisine, open for breakfast, lunch, and dinner). 

Outdoor swimming pool 24-hour fitness centre. 

Complimentary WiFi access. Complimentary self-parking. Laundry service*. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (130)
  • Very good (122)
  • Average (61)
  • Poor (22)
  • Terrible (10)
Image of the Tripadvisor rating Warm welcome and happy stay for our family holiday.

Jun 24, 2022 260joyl Cardiff, United Kingdom

This hotel was an excellent choice for our family trip to SA where we attended a family wedding and did plenty of sightseeing. Good location, great food, atmosphere, well serviced rooms. Inclusive of ALN
Image of the Tripadvisor rating Staff Service - Excellent. I know I have rated this establishment so often, but I continue to be amazed.

Jun 2, 2022 SantelV Nelspruit, South Africa

So... home away from home sounds cliché but when you are in a hotel for a business meeting whilst it is your anniversary and you are far from home and they find out about it in the passing and go out of their way to make your day apart special - that is what I call Family and home away from home. The staff that know you by name and come to look… Read more
So... home away from home sounds cliché but when you are in a hotel for a business meeting whilst it is your anniversary and you are far from home and they find out about it in the passing and go out of their way to make your day apart special - that is what I call Family and home away from home. The staff that know you by name and come to look out for you upon arrival makes it feel like home. The Chef coming to greet you from the kitchen. it's just a happy place. To Orathile, Theo, Nixon, Thembi and especially Chef Angel thank you for who you are and what you do. Thank you for the special care Angel - you will always be my Angel. Read less
Image of the Tripadvisor rating Not the best

Mar 25, 2022 MandM_Dunbar Durban, South Africa

Stayed for night in March. Check in and check out was easy. The room was clean and the bed was comfy. The location is good, near the shopping centre and the main roads. The two issues we had 1) sent a request for an early check in, 2 days is advance. Never heard anything back from the hotel 2) In the evening, the on-site restaurant seems to… Read more
Stayed for night in March. Check in and check out was easy. The room was clean and the bed was comfy. The location is good, near the shopping centre and the main roads. The two issues we had 1) sent a request for an early check in, 2 days is advance. Never heard anything back from the hotel 2) In the evening, the on-site restaurant seems to transform into a night club. That is fine but if you are in a room on that side of the hotel and on the lower levels it does not make for a quiet nite. We will be in and around this area a few more times in the coming months, we will be looking at alternate accommodation. Read less
Image of the Tripadvisor rating Good, but not great

Mar 22, 2022 Gr1970Gr Gaborone, Botswana

The decor was nice, but over the top. When 20 lights were good, they had 100. It actually made me feel anxious and I like modern opulent. The decor is opulent modern. Fine, but looks as if they tried too hard on this one. I also didn’t like the graffiti. In principle no problem, but it looked like children had done it. I really enjoyed the… Read more
The decor was nice, but over the top. When 20 lights were good, they had 100. It actually made me feel anxious and I like modern opulent. The decor is opulent modern. Fine, but looks as if they tried too hard on this one. I also didn’t like the graffiti. In principle no problem, but it looked like children had done it. I really enjoyed the breakfast. Different to the norm, same things, but prepared differently. The lady at the egg station was not at all friendly and my daughter commented she was the rudest person she had met at a hotel. It was the same for all the guests from my observation. Other than that, good location, secure and the staff were all good, but not great. Read less
Image of the Tripadvisor rating special care for elderly guests

Mar 8, 2022 melwT1702LC

Special thanks to the hotel staff. They took extremely good care of my elderly parents during their recent stay. The staff went the extra mile to help them and they felt like VIP's. I personally like to stay at this hotel for its vibrant atmosphere and helpful staff. And have the burger every time! Love the food. Thank you very much for an… Read more
Special thanks to the hotel staff. They took extremely good care of my elderly parents during their recent stay. The staff went the extra mile to help them and they felt like VIP's. I personally like to stay at this hotel for its vibrant atmosphere and helpful staff. And have the burger every time! Love the food. Thank you very much for an unforgettable stay! Read less