Sheraton Pretoria

Pretoria, Johannesburg

Virgin rating

The hotel

Located in the heart of Pretoria, the Sheraton Hotel welcomes you with a warm and inviting atmosphere, plus a range of world-class facilities and services all to ensure you have a comfortable stay. Whether you are travelling for business or leisure we’re sure you’ll love the hotels’ prime location - it’s close to many of Pretoria’s top attractions, including the Union Buildings, the National Zoological Gardens of South Africa, and the Pretoria Botanical Garden. After you’ve explored the local sights why not unwind in the health spa or help yourself to the delicious dinner buffet at The Magnolia Restaurant, that’s bursting with South African dishes.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Near the central business district, and just steps away from the Union Buildings and its gardens. Transfer time from O.R. Tambo International Airport: approximately 40 minutes.

Hotel information

175 modern rooms and suites. All with air-conditioning, WiFi, flat-screen TV, tea/coffee-making facilities, mini-bar* and plush bedding. Classic Rooms with 1 king-size bed, or twin beds, sleep maximum 2 adults. 

Magnolia Restaurant (buffet restaurant, all-day dining). Tiffins Bar & Lounge (light meals and snacks, afternoon tea). Union terrace. Pool terrace.

Complimentary WiFi. 24-hour room service*. On-site parking*. Airport shuttle service*.

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (207)
  • Very good (247)
  • Average (142)
  • Poor (66)
  • Terrible (36)
Image of the Tripadvisor rating Disappointing 1 night stay.

May 20, 2024 CharlieB210560 Johannesburg, South Africa

Disappointing. The hotel is in desperate need of some TLC and updating. It’s dark and drab looking. The chandelier in the bar was dirty with some globes not working. The day time staff are polite and attentive however the same can’t be said of the evening/night shift. It’s not what you would expect from such a hotel. Customer service… Read more
Disappointing. The hotel is in desperate need of some TLC and updating. It’s dark and drab looking. The chandelier in the bar was dirty with some globes not working. The day time staff are polite and attentive however the same can’t be said of the evening/night shift. It’s not what you would expect from such a hotel. Customer service overall needs to be improved. We had a one night stay and the room was nice with a comfy bed. The TV only had 4 channels despite a TV menu detailing much more. We ordered room service for a burger. Trying to get hold of room service was a mission and took about 30 minutes. The burger was very good. We went out for dinner but did have a continental style breakfast the next morning. It was okay. Nothing special. Read less
Image of the Tripadvisor rating Totally not 5 stars!

May 15, 2024 0907Debbie1971 Greater Johannesburg, South Africa

I amazed that this hotel has 5 stars. From the smell of sewerage in the underground parking, the unfriendly and unhelpful check in staff, over an hour wait for my room. And then to recieve a room with the bath having large cracks in it!! The pool area is atrocious, algae in the pool, broken and warped table. After messaging them I received a… Read more
I amazed that this hotel has 5 stars. From the smell of sewerage in the underground parking, the unfriendly and unhelpful check in staff, over an hour wait for my room. And then to recieve a room with the bath having large cracks in it!! The pool area is atrocious, algae in the pool, broken and warped table. After messaging them I received a feeble reply with no mention of a refund. Read less
Image of the Tripadvisor rating Unimpressed with so called 5 star rating.

May 13, 2024 Samantha G

I have stayed in better Road Lodge Hotels. This is not a 5 Star Hotel at all. Room is outdated, TV is tiny,mostly sabc, no wifi, no milk by the kettle, room is dirty, booking in took ages and my mother's room wasn't ready, even at 15:43. Would not recommend.
Image of the Tripadvisor rating This is by far the best Hotel around Pretoria.

Apr 23, 2024 Discover15876286004

The most elegant hotel around Pretoria. The place is quite comfortable and the pillows are fluffy and soft. The food is thee best. It is worth the price. Given a chance this is the best environment to relax and rewind. I am looking forward to my next visit.
Image of the Tripadvisor rating Best Hotel

Apr 22, 2024 Cruiser62335908360

Delicious high quality food, selection of wines and great service. The staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked in the door. They also were able to recommend places to get any type of meal that we needed as well. Highly recommended