Protea Fire & Ice Melrose Arch

Johannesburg, South Africa

Virgin rating

The Restaurant at Fire & Ice! Melrose Arch
Guest Room
The Restaurant at Fire & Ice! Melrose Arch
Guest Room

The hotel

Like stepping into a black and white movie, this glitzy hotel’s a masterpiece in monochrome, oozing old Hollywood glamour with decadent décor details like geometric fan motifs and glittering mirrors. It comes with VIP extras like a swimming pool, and its location is simply Oscar-worthy – among the boutiques, cafés, and entertainment venues of buzzing Melrose Arch. The dining spaces at Protea Hotel Fire & Ice Johannesburg Melrose Arch transport you Stateside too, with gourmet burgers oozing tantalizing toppings and paired with velvety milkshakes, as well as sharing snack baskets and sliders, and cocktails fit for any Oscar night after party.

Amenities

  • Fitness Centre/Gym
  • Restaurant
  • Room Service
  • Swimming Pool

Where is it

Located in the precinct of Melrose Arch. Transfer time from Johannesburg’s O.R. Tambo International Airport: 30 minutes.

Hotel information

197 modern rooms. All with air-conditioning, LCD flat-screen TV, WiFi access, tea/coffee-making facilities, mini-bar fridge and safe*. Contemporary Guest Rooms have 1 king-size bed or twin beds, sleeping maximum 2 adults.

Restaurant on site (International cuisine). Swimming pool. Fitness room. Lobby lounge. 24-hour room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (421)
  • Very good (529)
  • Average (166)
  • Poor (73)
  • Terrible (58)
Image of the Tripadvisor rating Strange shower set up but very friendly & efficient staff

Nov 26, 2023 Stephanie V

I only stayed one night and the room was comfortable and clean. However, I really despised the shower-in-the-bedroom situation. Firstly, I wish the room had an option of a bath or a shower (there was only a shower) and secondly, it is just a very weird set up being right next to the bed with just a curtain to separate. Shower floor is also really… Read more
I only stayed one night and the room was comfortable and clean. However, I really despised the shower-in-the-bedroom situation. Firstly, I wish the room had an option of a bath or a shower (there was only a shower) and secondly, it is just a very weird set up being right next to the bed with just a curtain to separate. Shower floor is also really slippery and I almost fell twice. The décor is also a bit dated. Staff were very friendly and helpful though - couldn’t fault their service. Read less
Image of the Tripadvisor rating Excellent location!

Nov 13, 2023 Mpursel16

Stayed two nights on a mother-daughter trip and had a great time. The location is excellent, in a nice gated area so felt safe walking around and there were tons of nice restaurants and shops around! The room was clean. Kinda weird with the shower outside the bathroom right next to one of our beds, only had a curtain to separate. The staff was all… Read more
Stayed two nights on a mother-daughter trip and had a great time. The location is excellent, in a nice gated area so felt safe walking around and there were tons of nice restaurants and shops around! The room was clean. Kinda weird with the shower outside the bathroom right next to one of our beds, only had a curtain to separate. The staff was all very helpful and friendly! The food was good- be sure to try the milkshakes! Read less
Image of the Tripadvisor rating A big thank you

Oct 22, 2023 David F

Everything about our stay was amazing, the location, the staff and the food and who can forget the Grown up milkshakes. Thank you Raymond. The hotel has a great location with a shopping precinct on it's doorstep, multiple cafés and restaurants within minutes. Also the Joburg hop on hop off bus, stops just outside the hotel. A very comfortable… Read more
Everything about our stay was amazing, the location, the staff and the food and who can forget the Grown up milkshakes. Thank you Raymond. The hotel has a great location with a shopping precinct on it's doorstep, multiple cafés and restaurants within minutes. Also the Joburg hop on hop off bus, stops just outside the hotel. A very comfortable stay, I just wish we had longer. I would definitely recommend this hotel too friends and family. In fact I have. I hope too return soon but in the meantime I would like to thank all of the staff at the hotel for for a lovely stay and a fantastic birthday. Thank you especially too Londiwe, Les, Aaron, Ewart, Raymond and not forgetting Mr.T. thank you all again Read less
Image of the Tripadvisor rating Ideal for travelers

Sep 7, 2023 davidcR6159PX Novato, California

The staff was so accommodating and helpful, especially the receptionist Phemelo (I believe that is her name) that I can only rate this as a 5 out of 5 hotel. The rooms were very good, the maid service was also very good and the beds were very comfortable. The location for proximity to the airport and access to a high end shopping mall also make… Read more
The staff was so accommodating and helpful, especially the receptionist Phemelo (I believe that is her name) that I can only rate this as a 5 out of 5 hotel. The rooms were very good, the maid service was also very good and the beds were very comfortable. The location for proximity to the airport and access to a high end shopping mall also make this a great hotel for travelers. Read less
Image of the Tripadvisor rating Boutique style hotel

Jun 19, 2023 W1453JGpault London, United Kingdom

The hotel is in a good safe well to do area surrounded by high end shops , car dealerships restaurants and bars . The front desk staff were friendly and helpful but despite spending money in the restaurant I was not given any bonvoy points for my stay ! Room was ok , not sure about the design of the shower , like having a phone booth in the… Read more
The hotel is in a good safe well to do area surrounded by high end shops , car dealerships restaurants and bars . The front desk staff were friendly and helpful but despite spending money in the restaurant I was not given any bonvoy points for my stay ! Room was ok , not sure about the design of the shower , like having a phone booth in the room ! , there is a divider curtain in the room to conceal the shower from view . My room had a see through plastic chair by the desk and a high back easy chair , comfortable bed and quite efficient airconditioning, which I had to switch off for sleeping, made the room too cold . Lots of movie / showbiz photos in and out of the rooms . I had breakfast in the hotel , nice staff there also , but no scrambled egg at the buffet area , eggs are prepared / cooked on request. Hotel has a quirky boutique ambience about it Friendly staff Read less