Protea Hotel by Marriott Johannesburg Wanderers

Johannesburg, South Africa

Virgin rating

The hotel

With feng shui principles very much in evidence at this hotel, you're sure to have a harmonious holiday! There's also plenty of amenities to enjoy, including an expansive restaurant that offers a curated wine list, and a poolside sun deck. The Wanderers Club is famous in this area, and you're located right in the grounds here - with full membership to use their facilities during your stay! Away from the hotel the areas of Sandton, Rosebank and the Melrose Arch precinct are not far, making this an ideal base for your stay in Johannesburg.

Amenities

  • Tennis
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Set in the grounds of the famous Wanderers Club in Illovo, which is located within the Sandton suburb, in the north of Johannesburg. Transfer time from O.R Tambo International Airport: 30 minutes.

Hotel information

230 rooms and suites across 7 floors. All with air-conditioning, satellite TV, complimentary WiFi access, complimentary bottled water, tea/coffee maker, laptop-size safe, iron and ironing board, mini fridge, bathrobe, bathroom amenities, and hairdryer. 

Standard Rooms with 1 king-size bed or 2 single beds, sleeping maximum 2 adults.

Larger guest room with 1 king-size bed, sleeping maximum 2 people. 

Complimentary self-parking. Free shuttle service to the areas of Melrose Arch, Sandton City and Rosebank Mall.

Protea Hotel by Marriott Johannesburg Wanderers Restaurant (serving buffet-style breakfast, and a la carte lunches and dinners).

Outdoor swimming pool and deck. 24-hour fitness centre. Squash. Jogging trail. 

Complimentary WiFi access. Laundry service*. Concierge. 24-hour room service*. 

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (159)
  • Very good (243)
  • Average (99)
  • Poor (35)
  • Terrible (39)
Image of the Tripadvisor rating Bad attitude

Apr 10, 2024 Bella P Singapore, Singapore

Worst customer service Reported room cleaning and room too cold at 5am When returned at 3pm nothing was fixed Service manager lady OFFERED to change my room, all I had to was wait wait wait with them not knowing when the other room would be available I always a reasonable person, if the room was serviced properly and heater was working or fixed,… Read more
Worst customer service Reported room cleaning and room too cold at 5am When returned at 3pm nothing was fixed Service manager lady OFFERED to change my room, all I had to was wait wait wait with them not knowing when the other room would be available I always a reasonable person, if the room was serviced properly and heater was working or fixed, I wouldn't need their unfriendly and unprofessional attention Sad to know Marriott or Protea paying salary to people who do not contribute to what they been paid Am still waiting for the room 😂 Have been here few times, nothing has changed and I just had to accept it as long as things work in the room! Given a choice I wouldn't choose this hotel for sure! Read less
Image of the Tripadvisor rating YIKES— don’t waste your coins here

Mar 5, 2024 Micah M

I have never been so poorly treated nor accommodated. The room was tiny and didn’t even allow for the door to open all the way. The full size towels were flimsy and worn so thin, it just felt disgusting. There were no face towels provided, even upon requests. The phone in the room did not work to call downstairs and the television did not connect… Read more
I have never been so poorly treated nor accommodated. The room was tiny and didn’t even allow for the door to open all the way. The full size towels were flimsy and worn so thin, it just felt disgusting. There were no face towels provided, even upon requests. The phone in the room did not work to call downstairs and the television did not connect to internet to work, although it has Internet-only programming. I reported these items to the front desk staff and nothing was done. I’ve decided to shorten my stay and simply leave to a nearby airbnb instead, because this is atrocious. The last encounter was in asking for a late checkout, until I can properly move myself and belongings to my next stay. The manager Amos is the worst. I’ve never seen a manager so unhelpful and useless. He denied my late checkout and pretended the hotel is full in occupancy although there are rooms for display on Hotel Tonight for checkin today. I’ve never not been accommodated with a late checkout and honestly just feel insulted with this entire experience. This was the worst stay ever and an embarrassment to the Marriott brand. I am a loyal Hilton Honors member and it is because of piss-poor experiences like this at Marriott that I will not be changing that loyalty any time soon. Read less
Image of the Tripadvisor rating Great sporting venue

Oct 30, 2023 Compass740344 Stock, United Kingdom

We stayed here for a week in mid-October as part of a large group on a cricket tour. It’s very central with excellent sporting facilities and it suited the group perfectly. The staff throughout the resort also went above and beyond to help. The reason for the 4 stars is that, for a place that is very sport-orientated, the hotel gym and swimming… Read more
We stayed here for a week in mid-October as part of a large group on a cricket tour. It’s very central with excellent sporting facilities and it suited the group perfectly. The staff throughout the resort also went above and beyond to help. The reason for the 4 stars is that, for a place that is very sport-orientated, the hotel gym and swimming pool were very disappointing! There is definitely room in the grounds for a decent sized pool - can’t really understand why it’s missing? All in all though, a great stay! Read less
Image of the Tripadvisor rating Pleasurable stay

Aug 23, 2023 502itumelengm

I had the pleasure of staying at this hotel on a recent business trip. The rooms are quite spacious, clean and well decorated. I loved how fluffy the pillows were. I think they could do better on the food, but overall my experience was enjoyable.
Image of the Tripadvisor rating Not value for money

Jul 16, 2023 Blubullzn Durban, South Africa

For the rate charged at this hotel, I expect more than one 200ml bottle of still water for 2 guests in the room. The biggest issue is breakfast. Very basic, poorly prepared food. A toaster that requires you to put bread through 4 times. A manager that tells you nothing much is being done now because they are waiting to renovate. When we got up in… Read more
For the rate charged at this hotel, I expect more than one 200ml bottle of still water for 2 guests in the room. The biggest issue is breakfast. Very basic, poorly prepared food. A toaster that requires you to put bread through 4 times. A manager that tells you nothing much is being done now because they are waiting to renovate. When we got up in the middle of our breakfast to get more food items, our table was cleared of all food, juice and freshly poured coffee. Poor management at the restaurant Read less