The Palace of the Lost City

Sun City, South Africa

The hotel

One of South Africa’s most sumptuous hotels, The Palace, a member of Sun International’s Sunlux Collection, was based on the idea of a lost African Palace. The Lost City surrounds the Palace - a world of jungles, streams, waterfalls and swimming pools. Each of the luxuriously appointed rooms are fitted with individually crafted furniture. Valley of Waves, one of the most advanced water parks in the world, stands as a central feature of the hotel and will provide endless fun for water lovers. There are also two golf courses designed by acclaimed designer Gary Player that will provide added enjoyment for lovers of the sport.

Amenities

  • Bar
  • Theme Parks
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Internet Access
  • Golf
  • Tennis
  • Restaurant

Where is it

Next to Pilanesberg National Park for 'Big Five' safari game-driving in a malaria-free zone. Transfer time from Johannesburg Airport: approximately 2 hours.

Hotel information

335 rooms, including suites, in 4 wings with lifts. Each room and suite offers royal hospitality with wonderful views over water or jungle and all benefit from a personal touch. All with air-conditioning, TV, mini-bar*, butler station on request, safe and hairdryer. Luxury Rooms have mountain views and twin beds, sleeping maximum 2 adults.

Superior Luxury Rooms are more spacious with views of the gardens or swimming pool and have 1 king-size bed, sleeping maximum 2 adults.

Superior Luxury Family Rooms are ideal for families with 1 king-size bed and a sofa bed in the lounge area sleeping maximum 2 adults and 2 children.

Superior Luxury Pool Facing Rooms have the same facilities as above but with a pool view, sleeping maximum 2 adults.

Junior Suites are very spacious with a separate relaxing lounge area complete with sofa bed, sleeping maximum 2 adults.

Superior Suites are located on the ground floor overlooking the pool or on the upper floor overlooking the Lost City Golf Course with 1 king-size bed and an open-plan lounge and dining area, sleeping maximum 2 adults.

3 restaurants; Crystal Court, Plume (fine dining), The Grill Room (fine dining). 2 bars: The Palace Pool Deck and Tusk Bar and Lounge. Swimming pools. Sauna, health club* and gym with steam room. 2 golf courses* (bookings necessary). Water sports*. Tennis. Segway, Zip Slide, Quad-biking and many more activities. Valley of Waves water park. Both morning and sunset game-drives* available in the neighbouring malaria-free Pilanesberg National Park. 'Kamp Kwena' kids' club*. Shops. 24-hour room service*. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-2 Jan.

 * Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1545)
  • Very good (523)
  • Average (259)
  • Poor (127)
  • Terrible (114)
Image of the Tripadvisor rating A little past its best

Nov 14, 2019 Pauls_043

Stayed for two nights Food was excellent Rooms are tired bath has a plastic plug that does not fit properly. Shower is not clean. Furniture a bit shabby No light in the illuminated mirror. Daughter had to change rooms as water came pouring through bathroom ceiling. Efficiently managed but still had to move. Pipes really bang when having a… Read more
Stayed for two nights Food was excellent Rooms are tired bath has a plastic plug that does not fit properly. Shower is not clean. Furniture a bit shabby No light in the illuminated mirror. Daughter had to change rooms as water came pouring through bathroom ceiling. Efficiently managed but still had to move. Pipes really bang when having a shower. Was good but could gave been excellent Read less
Image of the Tripadvisor rating Stunning!

Nov 6, 2019 Avinash S

The Palace is absolutely beautiful, the service is excellent, the tusk Bar & lounge is a great place for a drink in the evenings. The Grill room gives you an exceptional fine dinning experience, the food is very good. Stayed at the palace for 3 nights and was totally worth it. The breakfast buffet has endless variety. A really nice big pool with… Read more
The Palace is absolutely beautiful, the service is excellent, the tusk Bar & lounge is a great place for a drink in the evenings. The Grill room gives you an exceptional fine dinning experience, the food is very good. Stayed at the palace for 3 nights and was totally worth it. The breakfast buffet has endless variety. A really nice big pool with sun loungers, hot pizza's and drinks. A great place to get away for a weekend. Read less
Image of the Tripadvisor rating Perfect tranquility

Nov 6, 2019 tendomag

We spent the weekend there with the purpose of relaxing. The 5 star treatment was truly amazing and we had a very relaxed weekend that we ended with a night out to the shebeen. The food was truly amazing. We're planning to do it again
Image of the Tripadvisor rating A royal experience

Nov 5, 2019 Wanderer821808

Palace of the lost city is a hotel worth experiencing! The architecture of this place is extremely beautiful and also the wide spread buffet royal breakfast is to die for! A must must visit place it is ❣️
Image of the Tripadvisor rating An amazing 3 day stay

Nov 5, 2019 Charlotte v Brisbane, Queensland, Australia

Loved the 5 star treatment we received from the valet service when we first arrived, to the complimentary bottle of wine and fruit on our arrival. The staff were very welcoming and explained that we needed to take proof of residency wherever we went. Loved the decor and amazing attention to detail. The foyer, the dining room, the whole building is… Read more
Loved the 5 star treatment we received from the valet service when we first arrived, to the complimentary bottle of wine and fruit on our arrival. The staff were very welcoming and explained that we needed to take proof of residency wherever we went. Loved the decor and amazing attention to detail. The foyer, the dining room, the whole building is truly beautiful. Loved the 5 star breakfast which included champagne, lattes, omelettes, waffles etc Loved visiting Pilanesburg game reserve which was 5 minutes away. Saw lots of animals. Enjoyed coming back to the 5 star resort each day. Found the drinks reasonably priced. Ate meals at restaurants in the main Sun City resort which we enjoyed. Enjoyed sitting around the pool and having access to the Valley of waves. If a mistake was made, staff were very quick to try and rectify it. Would I stay again? Absolutely. Loved every minute of our stay. Read less