The Victoria Falls Hotel

Victoria Falls, Zambia

The hotel

Tantalisingly close to Victoria Falls, this grand hotel has views of the waterfall’s spray, the dramatic gorge, and Victoria Falls Bridge, with a private path leading you to the falls themselves in just ten minutes. And this means you’re also close to the attractions of Victoria Falls town. The falls’ inaugural hotel, it has a deep-rooted history dating back to 1904 when it was built for British railway workers. It’s a history still played out in its Edwardian décor and pool, in the High Teas on Stanley’s Terrace (accompanied by views of the bridge and fall sprays), and in the elegant dining of The Livingstone Room, dressed in white tablecloths and sparkling silverware. Victoria Falls Hotel hasn’t forgotten its local roots though, with African feasts and entertainment at Jungle Junction, and braais and beverages served under its thatched gazebos and around the pool.

Amenities

  • Spa
  • Swimming Pool
  • Room Service
  • Restaurant

Where is it

Directly overlooks the Victoria Falls on the Zimbabwe side of the falls. Transfer time from Victoria Falls Airport: 15 minutes.

Hotel information

161 rooms and suites. All with air-conditioning, TV, WiFi access, tea/coffee-making facilities, mini-bar* and safe. Standard Rooms are available with single, twin or double beds and have wood furnishings. Some rooms are interconnecting.

Edwardian in style, Deluxe Rooms are located in the main section of the hotel. These rooms either have garden views or overlook the Batoka Gorge and the Victoria Falls Bridge, with a double bed or twin beds, sleeping maximum 2 adults.

Newly refurbished Deluxe Suites overlook the resorts garden or Zambezi River, they also feature four-poster king-sized bed, spacious marble bathroom and a spacious lounge area.

Signature Livingstone Room (fine dining), Jungle Junction restaurant (breakfast and dinner, evening entertainment), Stanley’s Terrace (light meals and High Tea), BBQ lunch next to the pool. Bar. Pool. Spa*. Mini fitness room. Internet lounge. 24-room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1995)
  • Very good (880)
  • Average (255)
  • Poor (99)
  • Terrible (50)
Image of the Tripadvisor rating Victoria Falls Hotel - sadly a shadow on its previous glory. ☹️

Oct 13, 2021 JeffHRAK Cape Town, South Africa

The Vic Falls Hotel has been badly affected by the pandemic and has not yet got back to its previous high standards. The staff are helpful, courteous, generally well trained and are generally doing a great job in difficult circumstances and low occupancy. The hotel is undergoing significant renovation and only one wing is currently being used -… Read more
The Vic Falls Hotel has been badly affected by the pandemic and has not yet got back to its previous high standards. The staff are helpful, courteous, generally well trained and are generally doing a great job in difficult circumstances and low occupancy. The hotel is undergoing significant renovation and only one wing is currently being used - the Stables Wing. We were there for 4 nights and only 1 restaurant was available with the exception of one lunch and one dinner when there were two. The food is OK but it is a very limited menu, but again the staff try hard in these difficult times for Zimbabwe. WARNING - check your bill. All F&B is priced in US$ which is fine. However if you decide to charge food and drinks to the room your are given in bill in local currency at an exchange rate of 1:100. When you get to check out you can pay by credit card in US$ BUT your local currency bill is converted back to US$ at the “Government Rate” of 1:87 - increasing the US$ price by 15%. Despite several meetings with managers on this subject in which I was assured verbally and in writing that this would be “corrected on check out”, it was not and I confirmed with the Cashiers that had I not raised the issue I would have been charged the inflated amount. I am unclear where the extra 15% goes but it can be avoided by insisting that all room charges are charged at the US$ rate that was on the menu or pay in the bar in US$ with cash or credit card. Because of a cancelled incoming flight we had to book an additional night at short notice. Our US based companions were charged $850 for the night for dinner bed and breakfast, which, given the current service limitations, which we were not informed of up front, is excessive. We truly hope VFH will be able to put all of this behind them and return to their former glory - sadly there is a long way to go. Read less
Image of the Tripadvisor rating Interesting Colonial Style Hotel with excellent Service

Oct 6, 2021 London_John_Jane London, Canada

A typical British Colonial Style Hotel that has maintained its charm. Not modern but very nice and clean. Cant beat the views of the bridge from the lawns or restaurant. Our room was in the Stables wing - lovely courtyard with fragrant bushes was a pleasant bonus when coming and going from the room. Enjoyed wondering the hallways and public rooms… Read more
A typical British Colonial Style Hotel that has maintained its charm. Not modern but very nice and clean. Cant beat the views of the bridge from the lawns or restaurant. Our room was in the Stables wing - lovely courtyard with fragrant bushes was a pleasant bonus when coming and going from the room. Enjoyed wondering the hallways and public rooms to view the many period posters/pictures and articles hanging on the walls. Had a number of drinks and 2 excellent evening meals in the restaurant (outdoors) and the service was very good (special thanks to Simba and Precious our waiters). Breakfasts were OK. COVID precautions seemed very good - temperature checks and hand sterilizing every time we came back to the hotel and masks everywhere except when eating. I think many of the staff had already been vaccinated. Able to arrange COVID PCR tests at hotel if needed for onward travel (we booked ahead of time with the hotel) with printed results in sealed envelope delivered about 12 hrs later to the front desk. We walked one afternoon over to the Victoria Falls Park - well worth the trek and seemed very safe. Would highly recommend as the place to stay and experience a bit of colonial charm. Read less
Image of the Tripadvisor rating Grand hotel, well maintained and run

Sep 30, 2021 Lance R Eagles Mere, Pennsylvania

We had two rooms in the Stables Signature Wing. The first was comfortable, but did not have windows that connected directly with the outside. The hotel moved us, upon our complaint, to another room in the same Wing. This room had a direct view to a grassed courtyard and was nicely laid out. Both rooms had good amenities and beds and were… Read more
We had two rooms in the Stables Signature Wing. The first was comfortable, but did not have windows that connected directly with the outside. The hotel moved us, upon our complaint, to another room in the same Wing. This room had a direct view to a grassed courtyard and was nicely laid out. Both rooms had good amenities and beds and were quiet. The food is good and served on a terrace with a great view of the Victoria Falls bridge and gorge. Read less
Image of the Tripadvisor rating Old World Ambience and Service

Sep 27, 2021 brodyb_98

This hotel sells itself on old world charm -- and it has so much charm, we enjoyed the grounds and interior very much. The hotel restaurant was very good and reasonable. The drinks are -- again -- very good and reasonable. The room was luxurious -- in an old world way. Minor issues with internet but enjoyed our visit so much, can't complain about… Read more
This hotel sells itself on old world charm -- and it has so much charm, we enjoyed the grounds and interior very much. The hotel restaurant was very good and reasonable. The drinks are -- again -- very good and reasonable. The room was luxurious -- in an old world way. Minor issues with internet but enjoyed our visit so much, can't complain about anything. The staff was very accommodating, offering to deliver coffee to our room when we just wanted a cup after watching sunrise, not breakfast at that moment. This place is not pretentious at all -- we felt well taken care of, but not patronized. Excellent! Read less
Image of the Tripadvisor rating Best Hotel ever

Sep 22, 2021 donnabrinck

Victoria Falls Hotel goes way beyond in satisfying one's needs. Beautiful grounds, pool and fragrant flowers everywhere. Comfortable rooms. Restaurants serving excellent quality cuisine. Staff is always ready to help.