Moose Hotel & Suites

Banff, Alberta

The hotel

Its chalet-styling, reclaimed wood, and Rocky range views give Moose Hotel & Suites that authentic mountain lodge feel most dream of finding when travelling to Canada. On Banff Avenue, this luxury take on a ski cabin is a minute’s walk from the resort’s downtown attractions — but it has plenty of its own too. Alongside handy free treats like WiFi access, parking, and Roam bus passes, it hosts indulgent spaces for relaxation — like its Meadow Spa & Pools where, alongside treatment rooms, you’ll find an indoor pool and a rooftop relaxation zone with two ‘hot pools’, a fire pit, and views of the Rocky Mountains. Back downstairs, the hotel’s Pacini restaurant is just as relaxing, setting you up for the day with breakfast favourites like Eggs Benedict, before cooking up a storm of gourmet Italian cuisine for lunch and dinner guests.

Amenities

  • Spa
  • Swimming Pool
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Located in Downtown Banff, on Banff Avenue. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

174 rooms and suites. All with air-conditioning, LED Smart TV, WiFi access, mini-fridge, coffee maker and tea kettle, safe, Mountain Luxury beds, Mountain rain shower, daily housekeeping and iron and board. Superior Hotel Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suite feature a living room with fireplace, balcony and kitchenette with microwave, mini-fridge and sink and either 1 king-size bed and 1 queen-size sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pacini Italian Restaurant (breakfast, lunch, dinner and late night pizza). Room service*. 2 rooftop heated pools and an indoor pool. Fitness room and sauna. Meadow full service spa* offering a variety of treatments including massages, body treatments, facials, nail services, waxing and couples packages. Laundry facilities on-site*. Complimentary self-parking available.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (841)
  • Very good (320)
  • Average (63)
  • Poor (19)
  • Terrible (6)
Image of the Tripadvisor rating Perfect Visit

Nov 14, 2019 SherlocksWanderlust Invermere, Canada

We had a fantastic visit to Banff. Initially we had booked a room at the Fox Hotel. We found out that the hot tub was closed so we asked them if we could stay at the Moose Hotel as it is a sister hotel. They moved our reservation no problem which was amazing. We had an excellent stay the moose our room was perfect and the pool was great for our… Read more
We had a fantastic visit to Banff. Initially we had booked a room at the Fox Hotel. We found out that the hot tub was closed so we asked them if we could stay at the Moose Hotel as it is a sister hotel. They moved our reservation no problem which was amazing. We had an excellent stay the moose our room was perfect and the pool was great for our little boy. They extended our check out to 1230 which was great let us have the extra time to enjoy breakfast and use the pool before packing up. Thanks for the great visit. Read less
Image of the Tripadvisor rating Great place to unwind

Nov 13, 2019 Milo1967 Limmen, The Netherlands

Stayed here two nights. The location is great in the middle of downtown Banff. Still you don’t hear the buzz of the street. Check-in was swift and pleasant. Rooms are clean and large (we stayed in room 180). Jacuzzi on the roof were amazing. Breakfast is not included. Good experience!
Image of the Tripadvisor rating Excellent location, very nice hotel.

Nov 8, 2019 Beautyoutside Surabaya, Indonesia

I stayed for 2 nights, and it was a great stay. The room was spacious with a kitchenette and balcony facing the main street. The amenities and toiletries in the room were satisfying, and there’s a laundry room at the basement. I had dinner at the hotel’s restaurant, and the meals were good.
Image of the Tripadvisor rating Great property

Nov 4, 2019 KanwarTavy Mumbai, India

Lovely large rooms (suites) - very comfortable with all facilities, good location along the main road with plenty of restaurants around, plenty of parking. The only disappointment was the restaurant- food could have been much better
Image of the Tripadvisor rating Great weekender

Oct 28, 2019 377joeg Toronto, Canada

Hot pools wood fireplaces well designed room, this place is a great place to stay. Convenient in town location right on the Roam bus route, happy staff all worked well. Just one small thing about the room the thermostat when activated turns on this loud fan right by my bed and annoying if it wakes you up. But beautiful place. Nice rooftop fire pit… Read more
Hot pools wood fireplaces well designed room, this place is a great place to stay. Convenient in town location right on the Roam bus route, happy staff all worked well. Just one small thing about the room the thermostat when activated turns on this loud fan right by my bed and annoying if it wakes you up. But beautiful place. Nice rooftop fire pit too! Read less