Moose Hotel & Suites

Banff, Alberta

The hotel

Its chalet-styling, reclaimed wood, and Rocky range views give Moose Hotel & Suites that authentic mountain lodge feel most dream of finding when travelling to Canada. On Banff Avenue, this luxury take on a ski cabin is a minute’s walk from the resort’s downtown attractions — but it has plenty of its own too. Alongside handy free treats like WiFi access, parking, and Roam bus passes, it hosts indulgent spaces for relaxation — like its Meadow Spa & Pools where, alongside treatment rooms, you’ll find an indoor pool and a rooftop relaxation zone with two ‘hot pools’, a fire pit, and views of the Rocky Mountains. Back downstairs, the hotel’s Pacini restaurant is just as relaxing, setting you up for the day with breakfast favourites like Eggs Benedict, before cooking up a storm of gourmet Italian cuisine for lunch and dinner guests.

Amenities

  • Spa
  • Swimming Pool
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Located in Downtown Banff, on Banff Avenue. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

174 rooms and suites. All with air-conditioning, LED Smart TV, WiFi access, mini-fridge, coffee maker and tea kettle, safe, Mountain Luxury beds, Mountain rain shower, daily housekeeping and iron and board. Superior Hotel Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suite feature a living room with fireplace, balcony and kitchenette with microwave, mini-fridge and sink and either 1 king-size bed and 1 queen-size sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pacini Italian Restaurant (breakfast, lunch, dinner and late night pizza). Room service*. 2 rooftop heated pools and an indoor pool. Fitness room and sauna. Meadow full service spa* offering a variety of treatments including massages, body treatments, facials, nail services, waxing and couples packages. Laundry facilities on-site*. Complimentary self-parking available.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (933)
  • Very good (355)
  • Average (67)
  • Poor (22)
  • Terrible (8)
Image of the Tripadvisor rating Choose the Moose. Scenic convenient stay in Banff

Apr 9, 2021 krawner Chicago, Illinois

Stayed in a mountain view 1 bedroom rooftop suite with sofa bed, microwave, fireplace, and mini fridge. Large shower with Rocky Mountain Soap products. Underground heated parking. Easy 5 minute walk to town. 2 outdoor hot tubs and 1 indoor pool require same-day phone reservations at 7AM. (So you should stay 2 nights to reserve the hot tub… Read more
Stayed in a mountain view 1 bedroom rooftop suite with sofa bed, microwave, fireplace, and mini fridge. Large shower with Rocky Mountain Soap products. Underground heated parking. Easy 5 minute walk to town. 2 outdoor hot tubs and 1 indoor pool require same-day phone reservations at 7AM. (So you should stay 2 nights to reserve the hot tub because if you stay 1 night and check-in at 4PM, then there are no hot tub slots left). Hot tub reservation gets you 25 minutes in the hot tub, separated 6 feet away from other party in same tub. No daily cleaning service during COVID 19 but room had crumbs all over floor when we arrived. Train blaring loud horn runs nearby throughout the night. Wish more lotion was provided for our multi-night stay. Overall, Moose hotel is convenient with excellent views. Read less
Image of the Tripadvisor rating Update nice cleam rooms and honest employees

Mar 30, 2021 pitchie04_lilla Calgary, Canada

The room is nice and clean. Bed is comfy. It is very close to Banff main strip. I was bummed out that we were only allowed 25 mins in the pool at a time which i understand because of covid. On our last day we had booked the 9am-9:25am time for indoor pool because our daughter loves the pool. The pool reception was soooo nice enough to let us use… Read more
The room is nice and clean. Bed is comfy. It is very close to Banff main strip. I was bummed out that we were only allowed 25 mins in the pool at a time which i understand because of covid. On our last day we had booked the 9am-9:25am time for indoor pool because our daughter loves the pool. The pool reception was soooo nice enough to let us use it 15 mins early because nobody had booked the 8:30am. I really appreciate this because our daughter loves swimming. We went home and decided to come back sometimes in the summer. A day later after we got home and we got a call that i left an iphone (which i had to idea i left). Love that they employees are so honest and returned my phone. Shout out to all the employees. We really appreciate you. Read less
Image of the Tripadvisor rating Another super stay

Mar 24, 2021 markandcathycalgary Calgary, Canada

We were back for another stay and it was super. Friendly staff, very unique hotel layout. The rooms are clean, comfortable and quiet. All in all this is a great place to stay. Close to the main strip on Banff Ave.
Image of the Tripadvisor rating Absolutely lovely! This is now our favourite hotel in Banff!

Mar 22, 2021 Jamielmoret

My partner and I desperately needed a get away! This hotel is worth every penny!! The hotel itself has such an amazing aroma from the fireplace in the lobby. The roof top hot tubs are superb with a great view, the staff are very friendly, the restaurant was amazing and the rooms are cozy! Will be going back!
Image of the Tripadvisor rating Great suite!

Mar 17, 2021 Jentravel777

Highly recommend the Moose hotel in Banff. It was clean, modern, and had everything we wanted. We enjoyed chilling on the balcony and by the fire after long days exploring the park and town. Service was good and staff were friendly.