Moose Hotel & Suites

Banff, Alberta

The hotel

Its chalet-styling, reclaimed wood, and Rocky range views give Moose Hotel & Suites that authentic mountain lodge feel most dream of finding when travelling to Canada. On Banff Avenue, this luxury take on a ski cabin is a minute’s walk from the resort’s downtown attractions — but it has plenty of its own too. Alongside handy free treats like WiFi access, parking, and Roam bus passes, it hosts indulgent spaces for relaxation — like its Meadow Spa & Pools where, alongside treatment rooms, you’ll find an indoor pool and a rooftop relaxation zone with two ‘hot pools’, a fire pit, and views of the Rocky Mountains. Back downstairs, the hotel’s Pacini restaurant is just as relaxing, setting you up for the day with breakfast favourites like Eggs Benedict, before cooking up a storm of gourmet Italian cuisine for lunch and dinner guests.

Amenities

  • Spa
  • Swimming Pool
  • Free Parking
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Located in Downtown Banff, on Banff Avenue. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

174 rooms and suites. All with air-conditioning, LED Smart TV, WiFi access, mini-fridge, coffee maker and tea kettle, safe, Mountain Luxury beds, Mountain rain shower, daily housekeeping and iron and board. Superior Hotel Rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

One Bedroom Suite feature a living room with fireplace, balcony and kitchenette with microwave, mini-fridge and sink and either 1 king-size bed and 1 queen-size sofa bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Pacini Italian Restaurant (breakfast, lunch, dinner and late night pizza). Room service*. 2 rooftop heated pools and an indoor pool. Fitness room and sauna. Meadow full service spa* offering a variety of treatments including massages, body treatments, facials, nail services, waxing and couples packages. Laundry facilities on-site*. Complimentary self-parking available.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (819)
  • Very good (310)
  • Average (62)
  • Poor (17)
  • Terrible (5)
Image of the Tripadvisor rating Very Comfortable Stay

Sep 12, 2019 rosesk Lake Elmo, Minnesota

This hotel is located in the town of Banff within walking distance to dining, hiking trails, groceries, and quaint shopping. The staff were friendly and helpful. The check in process was smooth and our room was ready upon arrival. We had a king suite for a three day stay. It was great to have the extra sitting area in between hiking and sight… Read more
This hotel is located in the town of Banff within walking distance to dining, hiking trails, groceries, and quaint shopping. The staff were friendly and helpful. The check in process was smooth and our room was ready upon arrival. We had a king suite for a three day stay. It was great to have the extra sitting area in between hiking and sight seeing. Bed and bedding were comfortable. The bathroom was spacious. We ate breakfast in the hotel and recommend the berry crepe. We left our car in the hotel's car park and used the public transportation to visit popular sites in the park. The staff helped us with that as well. We would stay here again. Read less
Image of the Tripadvisor rating Quiet central Banff

Sep 11, 2019 FlorenceS London, United Kingdom

Great location right in the centre of town yet peace and quiet. Pleasant suite with plenty of living space. Fabulous hot tubs on the roof with tremendous views in all directions. Extremely helpful front desk staff.
Image of the Tripadvisor rating A top experience of our Canadian trip - hope to be back one day

Sep 7, 2019 camval Cambridge, United Kingdom

Our stay at Moose Hotel and Suites was just perfect. This was our first visit back to Banff since our honeymoon in 1986 and we're so glad we chose this hotel. It cost more than we'd normally pay but we decided to splash out for our three night stay. We booked a Standard Room but when we arrived we were offered an upgrade to a King Room for half… Read more
Our stay at Moose Hotel and Suites was just perfect. This was our first visit back to Banff since our honeymoon in 1986 and we're so glad we chose this hotel. It cost more than we'd normally pay but we decided to splash out for our three night stay. We booked a Standard Room but when we arrived we were offered an upgrade to a King Room for half the normal cost of the upgrade. We opted to do this and were really pleased with the room. We had a bedroom, kitchenette and a nice sitting room with a sofa, table and lovely fire. There was a small balcony which looked onto the street (the next street back from the Main Street). To get to the room you walked across an internal bridge in the hotel and then were outdoors again for a short distance. This is because all the rooms are built around the centre with walkways in the open connecting them. There was something quite special about stepping from the outdoors into your room while knowing that actually it was all very secure. The absolute best bit were the hot tubs on the roof. We went every morning at dawn (sometimes the only people up there) and every evening. It was the best hot tub area we've ever seen - two large hot tubs which would each fit around 20 people and a seating area with a real flame fire in the middle. There was also a sauna and and a small indoor swimming pool. It snowed the second morning we were there (end of October) and I'll never forget sitting in the hot tub, watching the sun come up, while it was snowing, I felt I'd strayed onto the movie set of White Christmas. The hotel location was perfect too - just at the end of the shopping and restaurant bit of Banff. Also next to a supermarket which we used for breakfast things as we had the kitchen area in the room. There was a good, secure parking garage beneath the hotel which was easy to access and exit. We hope to return to Banff sooner than the 33 years gap since our honeymoon and to stay at the Moose Hotel again. We just hope that it is exactly as we found it on this trip as it was perfect! Read less
Image of the Tripadvisor rating Great Location And Staff

Sep 5, 2019 nelly60 brimfield

We were extremely pleased we selected this hotel for our visit to Banff. Our suite was very clean and comfortable. The location was perfect, quiet but an easy walk to shopping and restaurants. The underground parking is large, so never had a problem parking. We also appreciated the polite and helpful staff members. Would definitely stay here… Read more
We were extremely pleased we selected this hotel for our visit to Banff. Our suite was very clean and comfortable. The location was perfect, quiet but an easy walk to shopping and restaurants. The underground parking is large, so never had a problem parking. We also appreciated the polite and helpful staff members. Would definitely stay here again! Read less
Image of the Tripadvisor rating Location and Service

Sep 3, 2019 Vikas101010 California

This hotel is right in the middle of everything. You can walk to all shops and restaurants. The service is great. Rooms are cute and well maintained. The price is very competitive when compared to everything else that the hotel has to offer. Restaurants are limited in the hotel but you do not want to eat in when you have choice of hundreds outside… Read more
This hotel is right in the middle of everything. You can walk to all shops and restaurants. The service is great. Rooms are cute and well maintained. The price is very competitive when compared to everything else that the hotel has to offer. Restaurants are limited in the hotel but you do not want to eat in when you have choice of hundreds outside the hotel. I would come here again. Read less