Secrets Silversands Riviera Cancun

Riviera Cancun, Mexico

Hotel rating
Trip advisor rating: 4.5 Based on 12765 reviews

The hotel

Secrets Silversands Riviera Cancun offers adults the ultimate Unlimited-Luxury® all inclusive holiday experience with concierge and 24-hour room service, multiple reservation-free gourmet restaurants and endless day and evening activities — all in a spectacular setting. There are eight crystal clear swimming pools to choose from plus an infinity pool and two huge Jacuzzis. There’s also direct access to a picturesque beach on the Riviera Cancun complete with a wide range of water sports for the adrenaline enthusiasts. Seven à la carte gourmet restaurants and a sumptuous buffet restaurant will keep taste buds more than tantalised and there are eight bars to unwind in. An impressive programme of daytime and evening entertainment will keep you busy or simply relax in your stunning surrounds, enjoying a spot of pampering at the Secrets Spa by Pevonia® perhaps and saving your energy for cocktails at Veranda, a vibrant outside bar followed by an evening at Desires Music Lounge!

Amenities

  • Bar
  • Spa
  • Water Skiing
  • Windsurfing
  • Sailing
  • Golf
  • Tennis
  • Volley Ball
  • Restaurant
  • Kayaking
  • Snorkelling
  • Wedding

Where is it

Secrets Silversands is located on the Yucatan Peninsula, 15 miles south of Cancun, half way between Cancun and Playa del Carmen. Surrounded by lush tropical landscape, it overlooks a gorgeous stretch of white sandy beach. Transfer time from airport: 20 minutes.

Hotel information

441 spacious and stylish suites. All with furnished terrace or balcony, air-conditioning, sofa, 24-hour room service, ceiling fan, satellite TV, MP3/CD/DVD player, complimentary WiFi access, direct-dial telephone, coffee/tea maker, mini-bar (replenished daily), Secrets Box for private room service deliveries, safe, hairdryer, iron and board, bathrobes, slippers and in-room whirlpool bath tub. Junior Suite Tropical View Rooms with 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner), snacks and afternoon tea. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Stocked mini-bar with water, soft drinks and beer. All gratuities. All activities and entertainment above unless otherwise stated. Complimentary 24-hour room service. Pool and beach waiter service. Concierge Service. WiFi. No wristbands required.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets, Breathless, Dreams, Now and Sunscape Resorts & Spas. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and Conditions apply). 

Junior Suite Pool View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Partial Ocean View Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Junior Suite Ocean View Rooms offer stunning views of the Caribbean sea, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Up Rooms feature a private furnished terrace or balcony with direct access to the gardens and pools, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults. Please note that some pools may be accessible through a small garden area, rather than directly from the terrace.

3 ADA Rooms are available in the Junior Suite Swim-Up category, located in buildings number 2, 5 and the Preferred Club buildings. All ADA suites feature double beds, safety bars in the shower, whirlpool and water closet with wider entrance (must be requested at time of booking and subject to availability).

Preferred Club Junior Suite Pool View Rooms can be found in a premium location with views over the pool. There is an oversized room with separate sitting area and 1 king-size bed, sleeping maximum 2 adults. This room type includes Preferred Club benefits as stated below.

Preferred Club Rooftop Jacuzzi Ocean View Rooms are located in the upper floors of each building, views to the Caribbean Sea, in-room climate control and a 42” screen TV, bathrobes and slippers. Bathrooms feature a whirlpool and walk-in rain spa shower. The suite also offers a private furnished terrace with outdoor whirlpool and sitting area. With 1 king-size bed, sleeping maximum 2 adults. This room type includes Preferred Club benefits as stated below.

Preferred Club Junior Suite Oceanfront Swim-Up Rooms have direct swim-up access to the pool and are in a premium location with a beautiful oceanfront view. With either 1 king-size bed or 2 double beds sleeping maximum 3 adults. This room type includes Preferred Club benefits as stated below.

Preferred Club Junior Suite Ocean Front with stunning ocean views, 1 king-size bed or 2 double beds, sleeping maximum 3 adults. This room type includes Preferred Club benefits as stated below.

Preferred Club Honeymoon Suites offer a spacious bedroom with walk-in closet, large living room with a dining area and stunning oceanfront views, also featuring a furnished terrace with whirlpool. 1 king-size bed, sleeping maximum 2 adults. This room type includes Preferred Club benefits as stated below.

Preferred Club Master Suite Rooms feature a separate living room with dining area and a desk and have a furnished terrace with outdoor whirlpool and oceanfront views, as well as a spacious bedroom with 1 king-size bed, sleeping maximum 2 adults. This room type includes Preferred Club benefits as stated below.

Over the Pool Cabana Honeymoon Suites face the Caribbean Sea and are tastefully designed in exotic wood and marble. The bungalows are perched on stilts above a 3,000 sq ft pool, with an expanded private furnished terrace with an outdoor private plunge pool. Ideal for couples, with a king-size bed and a spacious bathroom area with a whirlpool overlooking the private plunge pool. Sleeping maximum 2 adults. 

Preferred Club benefits include:

  • Private Preferred Club Lounge
  • Preferred status and amenities
  • Complimentary newspaper in room every day (English or Spanish)
  • Upgraded bath amenities
  • iPod docking station
  • Upgraded mini-bar service
  • Concierge service
  • Daily Continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Shoe shine service
  • Complimentary computer access in Preferred Lounge
  • Free Weddings: conditions apply. More information can be found here

Why is this a Virgin Holidays Favourite?

This hotel offers the ultimate in adults-only luxury in a spectacular setting

Great restaurants offering wide range of cuisines

All rooms are spacious and contemporary, ideal for relaxing in

Exclusive Virgin Holidays benefits:

  • Bottle of Sparkling Wine upon arrival
  • US$200 resort coupons per room per stay
  • Complimentary guaranteed room upgrade from a Junior Suite Pool View Room to the next available suite category

7 à la carte reservation-free restaurants including World Café (International buffet), Portofino (Italian), El Patio (traditional Mexican), Oceana (seafood), Seaside Grill (fresh seafood), Himitsu (Pan-Asian and Oriental with Tepanyaki and Sushi), Bordeaux (French) and Ratatouille (Mediterranean). Rendezvous lobby bar, Sugar Reef pool bar, Manatees swim-up bar, Barracuda beach bar, Desires Music Lounge, Oceana/Seaside Bar, Showtime Theater Bar and Veranda Bar. Barefoot Grill (snacks) and Coco Cafe (coffee, tea and deli snacks, open 24 hours). 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at the neighboring Secrets, Breathless, Dreams, Now and Sunscape Resorts & Spas (Terms and Conditions apply).

Regular programme of daytime activities including beach volleyball, cooking and Spanish lessons, Euro-bungee and dance classes. Evening entertainment in an impressive open-air theatre. Nightclub.

8 swimming pools, cascading infinity pool with large sun deck, 2 Jacuzzis (one 20-person and one 16-person), Secrets Spa by Pevonia®* with hydrotheraphy pools* and beauty salon*, fitness centre and Yoga and fitness classes. Beach volleyball, 1 tennis court, table tennis, pitch and putt and a games lounge. Water sports include a snorkelling expedition. Water aerobics and pool volleyball. Complimentary green fees at a nearby golf course, exclusive premium tee times (golf cart rental* mandatory, transportation not included, terms and conditions apply, subject to change). Spanish, dance and cooking lessons.

24-hour front desk and room service. Concierge service. Laundry/dry-cleaning service*. Evening market including gift shop, cigar shop, souvenir shop, clothing and handicrafts. Download the hotel’s “Unlimited Connectivity” App which enables free local calls, room to room calls, access to daily activities, restaurant menus and schedules, hotel maps and local attraction info. Complimentary WiFi throughout the resort.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 23 Dec–31 Dec '18.

*Denotes local charge.

Please note: This hotel is for guests over 18 years of age.

Please note: No reservations are required at any of the restaurants.

Dress code: At Himitsu, Portofino, Bordeaux, El Patio and Ratatouille, a formal dress code will apply for dining (long trousers, collared shirts and dress shoes for men, smart skirts, trousers or dresses with dress shoes for women). At Oceana and during the evening at Seaside Grill the dress code is casual elegance although long trousers are required for men and no sleeveless shirts or flip flops. At the World Cafe, Barefoot Grill and during lunch at the Seaside Grill the dress code is casual although bathing suits must be covered and no sleeveless shirts.

Trip advisor rating: 4.5 Based on 12765 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8943)
  • Very good (2663)
  • Average (770)
  • Poor (245)
  • Terrible (144)
Image of the Tripadvisor rating Entertainment Crew is amazing!!!

Feb 21, 2019 ErinW2065

Angel Villarreal and Marianna were great! They both kept everyone laughing and on their toes! Can’t wait to see them again!!!! I loved playing bingo with Angel and water aerobics with Marianna. Loved Angel as our SuperBowl Mascot, and got in a few dances also:)
Image of the Tripadvisor rating Best Vacation Ever!

Feb 21, 2019 lorril0328

We had 4 couples on this vacation and the resort was beautiful. The rooms were perfect, the food was great, but most of all, the staff was so amazing. We were catered to everywhere we went. Shout out to Antonio, Gustavo, Hector and Prax! You guys made this a trip we will never forget! We will be back for sure!
Image of the Tripadvisor rating Words aren’t enough

Feb 21, 2019 HappySignorita

With great apprehension in traveling to Mexico I visited this resort with my Mom from February 13th to 20th. From the moment I got on the Air Transat shuttle to travel to the hotel to the moment I returned to the airport the following week the first word coming to mind is WOW, Greeting—felt so very welcomed and appreciated from the moment we… Read more
With great apprehension in traveling to Mexico I visited this resort with my Mom from February 13th to 20th. From the moment I got on the Air Transat shuttle to travel to the hotel to the moment I returned to the airport the following week the first word coming to mind is WOW, Greeting—felt so very welcomed and appreciated from the moment we stepped into the lobby Room Assistance— we were taken to our assigned room which was quite nice, then because we wanted 2 double beds were shown the “winner” by Arturo, ocean view swim out, I felt like I was a princess in a fairy tale Food—— I have allergies and the choices were plentiful, the variety and selection of restaurants is sure to please even the pickiest of patrons! Pools—clean and well attended with towels and chair set up—Alex was a gem and truly brightened our day with his charamastic sunglass cleaning. Grounds—Meticulously kept and nurtured Service— everyone we met added to the memories of this trip, a few of the notable ones are Marco Juan Herty Freddy Roberto Salvador Luis Esther Tania Alex kendor mar Olga Jesus Arturo paschur Charlie I do apologize for not writing every name down but please know you were appreciated Read less
Image of the Tripadvisor rating We came home❤️

Feb 21, 2019 234nancyg Lowellville, Ohio

I love this place and I always compare it to everywhere we go, so we decided this year to just come home! From the moment we walked in the customer service is fantastic! From Mariana, Ailed and Angel on the entertainment team to Gustavo at the pool, Jerome at the barefoot grill, Alex at the Veranda bar and Adam our waiter at Ratatouille we… Read more
I love this place and I always compare it to everywhere we go, so we decided this year to just come home! From the moment we walked in the customer service is fantastic! From Mariana, Ailed and Angel on the entertainment team to Gustavo at the pool, Jerome at the barefoot grill, Alex at the Veranda bar and Adam our waiter at Ratatouille we couldn’t as for better service. Diane who was the Yogi was very inspirational and helped to make my days so peaceful~we love this place and let me tell you there is no place like home😘 Read less
Image of the Tripadvisor rating Nice resort, kind of tired and needs a facelift.

Feb 21, 2019 Sherri Z

Nice resort, excellent food and service. Resort and rooms need a makeover and feel a bit tired. Great variety of food with all of the restaurants. Pools were great. Beach was full of seaweed but staff worked hard to keep it clear.