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Opened on New Year's Eve 1920, Casa Marina Resort is Key West’s original grand resort, and it's just been newly renovated again! Boasting a dramatic 'water walk' that leads to the resort's two largest swimming pools and the largest private beach in Key West, Casa Marina is a tranquil oasis close enough to the action of Duval Street. Offered on-site is a booking centre for world-class diving, fishing and boating, and it also has the largest fitness facility in Key West, allowing you to work off those holiday indulgences! Guest rooms here are contemporary in style with whitewashed walls, textured tile floors and dark tropical hardwoods — a great place to retire to at the end of a busy day seeing the sights. For dining the hotel’s Sun Sun restaurant and bar, an open-air wood pavilion overlooking the pools and beach, is great for those seeking a casual atmosphere and plenty of that Floridian sun!! And as if all this wasn't enough, you can take advantage of the facilities at the sister property, The Reach, just one block away.
Amenities
Bicycle Rental
Hobie Cats
Scuba Diving
Snorkelling
Tennis
Babysitting service
Wheelchair access
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Where is it
Overlooking a private stretch of beach on Key West’s south shore, less than 1 mile from the shopping, dining and nightclubs of Duval Street.
Hotel information
311 newly renovated rooms and suites, with bright, contemporary decor, on 4 floors. All with air-conditioning, WiFi access, 65" flat-screen TV, mini-fridge, Keurig® coffee/tea machine, safe, alarm/clock radio, iron and ironing board, bathroom amenities, and hairdryer.
Key West Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.
Ocean View Rooms are located close to the oceanfront pools, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Ocean View Balcony Rooms offer pool and ocean view rooms from the furnished balcony, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Ocean View Lanai Rooms offer direct access to the ocean and pools from the patio, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Grand Ocean View Rooms feature an expansive terrace that offers pool and ocean views, with 1 king-size bed, sleeping maximum 2 people.
King Bedroom Suites include a separate living area, dining area, furnished balcony, and bedroom with 1 king-size bed, sleeping maximum 4 people.
Pool-Ocean View Suites feature pool and partial ocean views, with a separate living/dining area, furnished balcony, and bedroom with either 1 king-size bed or 2 queen-size beds, sleeping maximum 6 people.
Ocean View Suite features a furnished walk-out lanai, separate living/dining area, and bedroom with 1 king-size bed, sleeping maximum 4 people.
Oceanfront King Suite offers direct beach access from the furnished lanai, as well as a separate living/dining area, and bedroom with 1 king-size bed, sleeping maximum 4 people.
Ocean View Two Bedroom Loft Suites feature a furnished balcony offering ocean views, two full bathrooms, living area with sofa bed, master bedroom with a king-size bed, and a second bedroom with 2 queen-size beds, sleeping maximum 6 people.
Oceanfront Two Bedroom Loft Suites feature an oceanfront furnished balcony, two full bathrooms, living area with sofa bed, master bedroom with a king-size bed, and a second bedroom with 2 queen-size beds, sleeping maximum 6 people.
Valet parking $35 plus tax per day (payable locally, subject to change).
Dorada (beachfront dining and cocktail experience, opening in 2024). Flagler's (open for all-day dining). The Canary Room (serving cocktails and light bites). Morrison's Market (serving hot and cold drinks, and meals on the go). Four Marlins (located at sister property The Reach, offering oceanfront all-day dining).
An array of resort activities and live music.
2 oceanfront swimming pools. Poolside cabanas and beachfront day beds* Private beach. Fitness centre. Spa Al Mare* offering beachside massages and beauty treatments. Table tennis. Beach volleyball. Cornhole. Water sports including jet skis*, kayaking* and paddle boarding*. Bicycles*. Guests have full use of the facilities at the sister property, The Reach; any additional charges incurred can be charged to your room.
Complimentary WiFi in public areas and guestrooms included within resort fee. Pool and beach waiter service. Concierge. Limited room service*. Laundry/dry-cleaning service*. Babysitting* (on request). Gift shop.
This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).
Resort fee includes use of the following amenities:- Pool and beach lounge chairs - Poolside 'delighters' including cold eucalyptus towels, popsicles and a hydration station - 2 in-room bottles of water daily - WiFi access - Local and domestic long distance phone calls - Daily newspapers - In-room espresso - Volleyball, table tennis and cornhole - Fitness centre access - Business centre access. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 10088 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4141)
Very good (2107)
Average (1493)
Poor (1080)
Terrible (1267)
Beautiful property. Rude staff.
Oct 13, 2024Wafa M
Beautiful property and great location. The reason I gave 2 stars is the staff. Actually it should be one star due to overall experience that we had. The front desk person Dayan was so so rude. I have never seen anyone behave like that at any of the hilton properties. I am a diamond member and I intended to pay for an upgrade. We usually get the…
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Beautiful property and great location. The reason I gave 2 stars is the staff. Actually it should be one star due to overall experience that we had. The front desk person Dayan was so so rude. I have never seen anyone behave like that at any of the hilton properties. I am a diamond member and I intended to pay for an upgrade. We usually get the best available room at all properties, esp for special occasions. They had availability but rudely said ‘we have to sell them’. I didn’t even want to interact or request anything more after that. The room we got had the dirtiest window to ruin the view. Upon requesting they were like we don’t think they’d be able to clean them during your stay. Another incidence, we were at the pool and asked the attendant to open an umbrella and he said ‘is the sun even out?’
Also, there was a wedding going on and was really loud till 11pm.
They really need to work on their staff. I have been to over 100 hilton properties over the world and this was the rudest staff ever. Def causing a decline in our overall experience.
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Filthy hotel - STAY AWAY
Oct 11, 2024C6877AGlindapNew Jersey
Where to start... Booked a "Grand Terrace OceanView Room- King - checked into Room 280 - (basically a closet) , but ok. Stepped out onto our "grand terrace," which really fell short of what the pictures made it look like, onto a worn wooden deck covered with pigeon waste. Hilton and CasaMarina management, how could you even have the nerve to put a…
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Where to start... Booked a "Grand Terrace OceanView Room- King - checked into Room 280 - (basically a closet) , but ok. Stepped out onto our "grand terrace," which really fell short of what the pictures made it look like, onto a worn wooden deck covered with pigeon waste. Hilton and CasaMarina management, how could you even have the nerve to put a guest in this room? Deck was unusable and unsanitary, because you would have to track all that pigeon waste back into your room!!! Are we forreal here? The chairs and umbrella also covered in pigeon waste. Spoke w/front desk and they said "oh it wasn't cleaned ? No, clearly that's why I am here. They sent someone up to clean it, only to wake up next morning with the same situation. Pointless. We requested a room change with management. The agreed, but they could not put us in the same room category, as they didn't have one available, and we would also have to wait for the room to be ready. Ok. AT 4:45 pm, I received a text that it was ready. I agreed to view before accepting. Room #234 in the west wing "King Oceanview balcony." This room category is over $200 less than room booked. Ok, well at least we could sit outside. We started waking up w/ bug bites, a few more every morning. Hmm. Last morning, I checked the sheets, saw nothing and pulled back all the linens to find the MOST horrific stain (18" in diameter) on the mattress, that I had slept in for 3 nights. How is this happening in this hotel that is alleged to be one of the best on the island?? Back downstairs to management again; I showed the picture and he looked horrified. He said, we can change you room AGAIN. No thank you, we are leaving. He asked if I wanted him to have the room checked for bed bugs. Well sir, I think that maybe you would want to, as this is your resort. Also, the mattress??? How is this even in this room and not on the curb??? Deplorable conditions. Since, it was booked through a 3rd party and paid in full, he said he could not refund me anything but incidental room charges, which were very minimal, as we paid cash as we went. He refunded the daily resort fee too. You should have refunded me the whole thing after the condition of both of these rooms, never mind the difference in price of the rooms???
Property has great potential, but the hallways and elevators are just unkept and filthy, in addition to the condition of both of our rooms. Hilton, you need to step up here, very disappointed guest.
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good but overpriced
Sep 23, 2024I415IOdanl
booked an ocean view room, when arrived desk said because you are hilton honors we can upgrade to a suite for $75. a night said no they said ok we'll do it for free then. the room was bigger but only partial ocean view would rather had smaller room with better view. resturant looked good for breakfast after that you had to eat at outside bar. sat…
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booked an ocean view room, when arrived desk said because you are hilton honors we can upgrade to a suite for $75. a night said no they said ok we'll do it for free then. the room was bigger but only partial ocean view would rather had smaller room with better view. resturant looked good for breakfast after that you had to eat at outside bar. sat at outside bar on the first day and was egnored by the bartender untill we decided to leave then he took our order. service from the pool was great both from towel attendant and the wait staff. overall could have stayed somewhere else and had better view, service and food for a lot cheaper.
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Key West for Families at its finest
Sep 18, 2024XaosPrincessMunich, Germany
While offering a private beach in the middle of Key West's most recommended snorkeling areas, the Casa Marina is also a perfect location to have the keys' most exciting sightseeing locations - like the Southernmost point in the continental United States and Duval Street - in walking distance. Our room was beautifully furnished with a colonial…
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While offering a private beach in the middle of Key West's most recommended snorkeling areas, the Casa Marina is also a perfect location to have the keys' most exciting sightseeing locations - like the Southernmost point in the continental United States and Duval Street - in walking distance. Our room was beautifully furnished with a colonial vibe, and - as a mom - I was grateful for the idea of separated kid- and adult-beaches. The only wishes I would have left are more working elevators and a swap of the kid- and the adult-beaches, as the former served also as the haven for the (at times incredibly fast) jet skiers, so that I was too worried for my kids to be run over to allow them to swim in the sea without me & my alert eye on their side.
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Beautiful Hotel with Great Staff!
Sep 15, 2024Leahy55Chicago
My wife and I had a wonderful 4 night stay at the Casa Marina in Key West. Before we finalized the hotel, I called Hilton corporate because we were nervous about the negative reviews that I had seen. We saw what looked like a wonderful hotel, but the reviews were not the greatest. Hilton put me in touch with a Key West based employee who addressed…
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My wife and I had a wonderful 4 night stay at the Casa Marina in Key West. Before we finalized the hotel, I called Hilton corporate because we were nervous about the negative reviews that I had seen. We saw what looked like a wonderful hotel, but the reviews were not the greatest. Hilton put me in touch with a Key West based employee who addressed the past issues and eased my concerns.
The hotel is full of history and the recent renovations have brought the hotel back to its original beauty, while at the same time upgrading rooms, outdoor spaces, etc. The common areas including the lobby, outside bar, pools and beach areas are those of a classic and historical luxury hotel. The staff provided a high level of service and went above and beyond throughout our stay. The staff the we interacted with were engaging, thoughtful and interested in providing guests with a great experience.
My understanding is that there was a renovation period that resulted in some negative reviews and that the more recent reviews are more in keeping with the level of satisfaction that guests now receive. I believe that Casa Marina management has actively worked to improve the guest experience and that the hotel is worth visiting.
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Beautiful property. Rude staff.
