Casa Marina Key West, Curio Collection by Hilton

Key West, Florida Keys

Virgin rating

Guest Room
Swimming pool at night, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida
Flagler Cafe
Beach Massage, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida
King Guestroom, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida
Guest Room
Swimming pool at night, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida
Flagler Cafe
Beach Massage, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida
King Guestroom, Casa Marina, A Waldorf Astoria® Resort, Key West, Florida Keys, Florida

The hotel

Opened New Year's Eve 1920, Casa Marina Resort is Key West’s original grand resort! After a $45 million dollar renovation, Casa Marina became part of the Waldorf Astoria Hotels and Resorts. Boasting a dramatic 'water walk' that leads to the resort's two largest swimming pools and the largest private beach in Key West, Casa Marina Resort is a tranquil oasis close enough to the action of Duval Street. Offered on-site is a booking centre for world-class diving, fishing and boating. Casa Marina also has the largest fitness facility in Key West, allowing you to work off those holiday indulgences! Guest rooms at Casa Marina Resort are contemporary in style with whitewashed walls, textured tile floors and dark tropical hardwoods — a great place to retire to at the end of a busy day seeing the sights. For dining the hotel’s Sun Sun restaurant and bar, an open-air wood pavilion overlooking the pools and beach, great for those seeking a casual atmosphere and plenty of that Floridian sun!! And as if all this wasn't enough, you can take advantage of the facilities at the sister property, The Reach, a Waldorf Astoria Resort, one block away.

Amenities

  • Bicycle Rental
  • Hobie Cats
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Overlooking a private stretch of beach on Key West’s south shore, less than 1 mile from the shopping, dining and nightclubs of Duval Street.

Hotel information

311 rooms on 4 floors. All with air-conditioning, cable TV, telephone, high-speed Internet access, mini-fridge, Nespresso® machines, safe, alarm/clock radio, iron and board, and hairdryer. Guest Rooms are situated through the resort and convenient to the tropical pools and private beach, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean View with Balcony Rooms, located in the west wing, offer a private balcony with views of the beach or swimming pool, sleeping maximum 2 adults.

1-Bedroom Suites with Balcony, located in the exclusive suite building steps from the private beach and pools, with separate bedroom with 1 king-size bed, living room with sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children. Balconies overlook Key West's quaint neighbourhood (not the ocean or swimming pools).

Valet parking $35 plus tax per day (payable locally, subject to change).

Flagler's Ballroom & Terrace (breakfast), Sun Sun (al-fresco dining, lunch and dinner), Rambler Lounge, Rambler’s Provisions Company (light fare throughout the day), Spencer's By The Sea (next door at sister property, The Reach, serving steak and seafood).

2 ocean view swimming pools, offshore deck, fitness centre, Spa Al Mare* offering beachside massages and beauty treatments. Water sports including Hobie Cats*, parasailing*, diving* and snorkelling*, boating* and fishing*. Bicycles*. Guests have full use of the facilities at the sister property, The Reach; any additional charges incurred can be charged to your room.

24-hour front desk. Limited room service*. Laundry/dry-cleaning service*. Babysitting* (on request). Gift shop. Complimentary WiFi in public areas and guestrooms included within resort fee.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Key Lime welcome drink - In-room Nespresso coffee machine - US domestic phone calls up to 30 minutes - Daily newspaper - Pool and beach services including, chairs, towels, umbrellas, beach hammocks, personalised beach attendant service - Access to both Casa Marina and the Reach Resort amenities including fitness centre, beach volleyball, giant chess board, bocce court, outdoor pool table, pool toys, fishing pier access and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

4 nights 30 Mar–03 Apr '18.

*Denotes local charge.



Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4101)
  • Very good (2092)
  • Average (1473)
  • Poor (1057)
  • Terrible (1250)
Image of the Tripadvisor rating Luxury in paradise

Dec 2, 2023 bmorris537 Brevard, North Carolina

This resort is absolutely gorgeous! They have almost finished their renovation from what we could see and it is so beautiful. Old Key West themed and immaculately clean. The service has been five star from the doormen, wait staff, concierge, pool attendants, and front desk! We both felt very pampered and well rested with our comfy bed. Live… Read more
This resort is absolutely gorgeous! They have almost finished their renovation from what we could see and it is so beautiful. Old Key West themed and immaculately clean. The service has been five star from the doormen, wait staff, concierge, pool attendants, and front desk! We both felt very pampered and well rested with our comfy bed. Live music every afternoon and evening and we could enjoy it from our huge terrace! Thank you Hilton for this beautiful property. Diamond member for life review so we have experienced a lot of locations! Read less
Image of the Tripadvisor rating Poor experience all around

Nov 28, 2023 Kyle C

My family and I had an all-around poor experience at the Casa Marina. Some examples are as follows: (1) out thermostat in our suite would lose power every hour - requiring us to wake up every hour to flip the circuit breaker in our room in order to have air conditioning. The customer service team and maintenance were of no assistance in… Read more
My family and I had an all-around poor experience at the Casa Marina. Some examples are as follows: (1) out thermostat in our suite would lose power every hour - requiring us to wake up every hour to flip the circuit breaker in our room in order to have air conditioning. The customer service team and maintenance were of no assistance in remediating the problem - as they actually thought this solution would be appropriate in a “Luxery” resort. (2) the elevator outside our suite needed service during our entire stay - and would loudly beep with alerts every 30 seconds - which served as attempting to sleep though the night with alarm clock beeping. The customer service team indicated they would look into it - and nothing ever happened to remediate the problem during our stay. (3) the dining at the Casa Marina is poor (at best). It takes approx an hour for your simple breakfast to be served - and ours was delivered incorrectly half of the time. All around the experience is incredibly disappointing at the Casa Marina - and the customer service team ranks the most unfriendly at any resort I’ve experienced in my lifetime. Read less
Image of the Tripadvisor rating Thanksgiving Weekend

Nov 26, 2023 jeffr321 Beverly Hills, Michigan

We just finished Thanksgiving at the Casa. The updates are fantastic. The desk clerk Patrick was great as was the concierge that helped us get bikes rented Thursday evening. Only downside is they are still working on updating the property, but it didn’t really bother us. We will definitely be back and are glad that the Casa is back.
Image of the Tripadvisor rating Do not go during Renovations

Nov 26, 2023 Maggie G

Do not be misled by the reviews I honestly think the recent 5 star reviews are fake or paid. My bf and I booked the week of thanksgiving and the first day we got there the construction was so loud, it felt like you were on a construction site. The dock is blocked by construction, the bar is small basically a food truck, and the food menu is very… Read more
Do not be misled by the reviews I honestly think the recent 5 star reviews are fake or paid. My bf and I booked the week of thanksgiving and the first day we got there the construction was so loud, it felt like you were on a construction site. The dock is blocked by construction, the bar is small basically a food truck, and the food menu is very small. The pictures of the hotel are before construction so it is not how it looks as the entire beach is basically blocked off. I thought people might be over exaggerated on the reviews and thought they wouldn’t do construction thanksgiving week, but I was wrong. We asked the hotel manager if they would be doing construction on thanksgiving day and he just said he doesn’t know their schedule. He also told us we could walk to the other hotel beaches but at that point you might as well airbnb for a cheaper price and that’s not what we wanted. Other people that stayed also looked aggravated so it’s very surprising with the reviews. After staying 1 night we cancelled our room and stayed at The Reach. That hotel was amazing really glad we switched as it wouldn’t have felt like a vacation if we didn’t. I will say after construction is completely done this place does look like it would be nice but highly recommend calling and asking if renovations are done as I wish we did. Read less
Image of the Tripadvisor rating Not worthy of the Hilton Brand

Nov 26, 2023 MMSCruz Boca Raton, Florida

Our experience was below poor. Ever since the pandemic Casa Marina has never been the same. The email stated Casa Marina was reopened, but its partially reopened and not fully running, not only service wise but also amenities. Rooms were redone but poorly finished, bathroom is uneven and has cement stain instead of grout. The AC in the Flagler… Read more
Our experience was below poor. Ever since the pandemic Casa Marina has never been the same. The email stated Casa Marina was reopened, but its partially reopened and not fully running, not only service wise but also amenities. Rooms were redone but poorly finished, bathroom is uneven and has cement stain instead of grout. The AC in the Flagler bldg in room 356 does not work, super humid, high venting fan but not air-conditioning. Sounds like a non-stop vacuum and you cant turn it off or else you melt in the room. Service elevator starts running before 7am with staff banging metallic items. No self parking available although website says that option is available. Largest portion of the back/beach is still closed for construction. Staff was polite no issues with that. Read less