Havana Cabana

Key West, Florida Keys

Virgin rating

Standard King Room
Standard King Room
Standard King Room
Standard King Room

The hotel

Life here couldn’t be simpler: swim, sunbathe, sip poolside cocktails, swim again. Havana Cabana Key West is a place to escape it all, although the fabulous concierge service will happily help arrange trips out to experience the rest of island life – whether it’s golf, beaches, or a bar crawl – if doing nothing does nothing for you. The unique spirit of Cuba is reflected at Havana Cabana, from the dining to the decor. The largest freshwater pool in Key West comes complete with a rock waterfall, a hot tub, and a Cuban-style pool bar serving suitably tropical cocktails.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Swimming Pool
  • Beachfront location

Where is it

Close to the Old Town of Key West, with views of the Gulf of Mexico. Shopping and dining opportunities are nearby. Driving time from Miami airport: 3 hours 20 minutes.

Hotel information

106 rooms on 2 floors. All with private climate control, 42” flat-screen TV, WiFi, clock/radio, telephone, mini-fridge, coffee-making facilities, safe (selected rooms), hairdryer, and iron and board. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.


Standard Queen Rooms have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Self-parking*. The hotel’s concierge can help you with trips to enjoy the Key’s attractions, including water sports*, golf*, galleries*, museums*, nightlife, and eco-activities*.

Floridita food truck (Cuban fare open 7:00am-10:00pm). Mojitos pool bar (open 11:00am-11:00pm).

Large freshwater heated swimming pool. Hot tub. Fitness centre.

Seasonal poolside music on Fridays and Saturdays.

Complimentary WiFi. Concierge service. Dry-cleaning service* (weekdays). Gift shop.

This hotel has a resort fee of $48 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - 2 drinks coupons on arrival day - Self-parking - WiFi -In-room coffee and bottled water - Use of 24-hour fitness centre, heated pool and concierge services. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

2 nights 15-18 Feb '19, 19-22 Apr '19, 24-27 May '19, 04 Jul-07 Jul '19, 31 Aug-02 Sep '19, 24-26 Oct '19 and 07-11 Nov '19. 3 nights 20-31 Dec '19.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2589)
  • Very good (330)
  • Average (127)
  • Poor (75)
  • Terrible (72)
Image of the Tripadvisor rating Mary is the one!!!

Apr 17, 2024 Rebeca H

Mary was the majority of my encounters when it came to customer service and she was a joy to speak to. She was very welcoming and I couldn’t have asked for a better way to be treated as nowadays good customer service is hard to find. Give her a raise! She’s amazing.
Image of the Tripadvisor rating Not a family resort and poor value for money

Apr 15, 2024 Wander10287444663

Not a family hotel given adults continuously smoking around the pool and a room which was next to the construction site adjacent as well as the very busy main road. The only thing that drowned it out ironically was the very noisy air conditioning. I had emailed 5 days before our visit on this matter, spoke to reception about not receiving a reply… Read more
Not a family hotel given adults continuously smoking around the pool and a room which was next to the construction site adjacent as well as the very busy main road. The only thing that drowned it out ironically was the very noisy air conditioning. I had emailed 5 days before our visit on this matter, spoke to reception about not receiving a reply on arrival (the guy at reception said he didn’t know the main email address when I asked him to verify it!) and was told the manager Christian was busy but would be in touch. Even after 5 nights staying there - as well as filling out the Wi-Fi customer service questionnaire - I was never contacted. Very poor guest service by management. Certainly not worth c$500 a night including resort fees, taxes etc. Read less
Image of the Tripadvisor rating Party and Relax

Apr 12, 2024 818zeynep_

The hotel is very cool with a great party soul :) The pool is charming and the rooms are very confortable. You need to take shuttle to the center but it is in every half hour and just 10 minutes. We had a very warm welcoming and were informed on all details by the great F.D. Team, special thanks to Chris G and Bianca. We felt like home!
Image of the Tripadvisor rating Good reaort

Apr 8, 2024 Linda P

Check in experience was great. Chris G and Jesse on the front desk team were amazing. They were friendly and attentive and answered all our questions. When they left it was a different experience. The internet went down in the middle of our stay because they were doing an upgrade. There were 2 different people on the front desk that told us to… Read more
Check in experience was great. Chris G and Jesse on the front desk team were amazing. They were friendly and attentive and answered all our questions. When they left it was a different experience. The internet went down in the middle of our stay because they were doing an upgrade. There were 2 different people on the front desk that told us to keep trying as it should be working. It wasn’t. They said it was working for them. Many guests were complaining the internet was down (because it was). Telling guests to keep trying and that it worked for them on their phones wasn’t very helpful. We didn’t have any internet from early afternoon until the following morning. Another worker at the resort who was fantastic was Nick at the pool. He was 10/10 helpful. He made sure to monitor chairs and make sure people weren’t ‘reserving’ chairs and was very attentive. He worked non stop all day doing clean up and attending to guests. Some of the chairs were in rough condition. He made sure to get us a couple of pillows so that the sagging wasn’t noticeable. Something to note is that the area is very humid so you need to keep the air conditioner cranked in the room to avoid humidity build up. As a result, the units kicked in a lot and were very loud. Just something worth noting in case you’re a light sleeper. The shuttle drivers were excellent and we used the shuttle both days to get into town. They were on time and very friendly. Read less
Image of the Tripadvisor rating Great time

Apr 5, 2024 Todd B

Great pool and a very convenient shuttle to/from the action in town. Chris G and Nat were very helpful on check in, and when we realized our son forgot his toothbrush. Great first impressions at the property. We are excited for the rest of our stay.