Ocean Key Resort

Key West, Florida Keys

Virgin rating

Junior Suite Island View, Ocean Key Resort & Spa, Key West, Florida, USA
Sunset Pier Bar and Grille
One Bedroom Island View, Ocean Key Resort & Spa, Key West, Florida, USA
Hot Tin Roof Restaurant & Bar, Ocean Key Resort & Spa, Key West, Florida, USA
Hot Tin Roof Restaurant, Ocean Key Resort & Spa, Key West, Florida, USA
Spa
Junior Suite Island View, Ocean Key Resort & Spa, Key West, Florida, USA
Sunset Pier Bar and Grille
One Bedroom Island View, Ocean Key Resort & Spa, Key West, Florida, USA
Hot Tin Roof Restaurant & Bar, Ocean Key Resort & Spa, Key West, Florida, USA
Hot Tin Roof Restaurant, Ocean Key Resort & Spa, Key West, Florida, USA
Spa

The hotel

Key West's historic Old Town has an enchanting ambience with its pretty, tree-lined streets and ornate architecture. The Ocean Key Resort is one of the only hotels to be located right on Mallory Square, overlooking the ocean and giving you front-row seats to the spectacular sunsets. Myriad street entertainers make the square come alive and you can wander between jugglers, 'statues' and performers — or simply retire to the hotel's fantastic Sunset Pier bar and grill, which serves delicious chargrilled seafood and refreshing cocktails with which to toast the setting sun.

Amenities

  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Key West, Old Town. Where the Atlantic meets the Gulf of Mexico, at the sunset end of Duval Street.

Hotel information

100 rooms and suites on 4 floors in 2 buildings with 5 lifts. All with private balcony, air-conditioning, TV, safe, iron and board, jetted or whirlpool tub in bathroom and hairdryer. Superior Rooms sleep maximum 2 adults.

Junior Suites with 1 king-size bed, plus queen-size sleeper sofa, a whirlpool tub and a private balcony with views of Key West’s historic Duval Street, sleeping maximum 4 adults or 2 adults and 2 children.

One-bedroom Suites sleep maximum 4 adults or 2 adults and 2 children.


Please note: Oceanfront Suites are being renovated between 1st August and 1st October 2022

Valet parking $45 per day (payable locally, subject to change; no self-parking available). Old Town Trolley operates close by.

The Sunset Pier bar and grill (casual Caribbean fare and tropical drinks, open for lunch and dinner), Hot Tin Roof (waterfront fine dining, blending Cuban, Caribbean and South Floridian cuisine, open for breakfast and dinner). LIQUID pool bar and lounge (open for lunch, snacks and drinks). Tiki bar.

Swimming pool perched above the Gulf, whirlpool, Sunset Pier, SpaTerre* — Indonesian-inspired spa with 5 treatment rooms, including massage and facials. Fitness centre. Mallory Square sunset ceremony by the back door every night.


Please note: the swimming pool is being renovated between 1st August and 1st October 2022

Gift shop.

This hotel has a resort fee of $56 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Local telephone calls - Free WiFi - LIQUID pool towels - LIQUID chilled towels - Concierge service - Daily newspapers - In-room coffee - Use of fitness centre - Beach towels - Morning coffee and fruit infused water in lobby.  Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

*Denotes local charge. 

Please note: Renovations will be taking place 01 August 2023 – 31 October 2023. Work will be completed from Monday to Friday: 9:00 AM to 5:00 PM. You will be as far away from the work as possible. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3145)
  • Very good (808)
  • Average (332)
  • Poor (151)
  • Terrible (90)
Image of the Tripadvisor rating Wonky Guest Room

Dec 2, 2023 AHL1

Staff was great, with a couple of exceptions. Room was nice but some weird issues, including a bed that was too high to get into and required a step (housekeeping brought me a plastic step that is used for this purpose), a toilet seat that was too small and didn’t fit the toilet, a shower where the shelf is 3 feet away from the water so you have… Read more
Staff was great, with a couple of exceptions. Room was nice but some weird issues, including a bed that was too high to get into and required a step (housekeeping brought me a plastic step that is used for this purpose), a toilet seat that was too small and didn’t fit the toilet, a shower where the shelf is 3 feet away from the water so you have to step out of the water to get your shampoo, soap, etc. then back into the water, and a very noisy air conditioning unit in the room and in the room next door. With these exceptions, it was a nice room and beautiful ocean view, except for the cruise ships. Read less
Image of the Tripadvisor rating Quality has dwindled

Nov 28, 2023 Christine L

The location is very nice, however the pool area is very cramped. The service was spotty, as some were overly nice - but looking for tips a bit too often. And some servers were not pleasant at all. Rooms are a bit dated.
Image of the Tripadvisor rating Potential is there but not guest ready

Nov 21, 2023 lficht

During my visit I did not have hot water and neither did my colleague. Luke warm. The room did not feel very clean and the window treatments have seen better days. There were signs that renovations were under way and I couldn't tell if my room had been renovated or not. Excessive amounts of mini bar and snacks (tacky amounts) there was little… Read more
During my visit I did not have hot water and neither did my colleague. Luke warm. The room did not feel very clean and the window treatments have seen better days. There were signs that renovations were under way and I couldn't tell if my room had been renovated or not. Excessive amounts of mini bar and snacks (tacky amounts) there was little room for my personal items. Whistling noises all night due to winds and air gaps in the vaulted ceiling skylight. The staff was extremely friendly and hospitable. Hoping they clean up their act as the location is ideal. Read less
Image of the Tripadvisor rating Nice hotel and location, but a construction nightmare

Nov 21, 2023 cheapshot89 Lexington, Kentucky

This is a lovely hotel and it is in a great spot. Unfortunately, they are doing construction (which was supposed to be completed last month) and things were kind of a mess. Workers everywhere, elevators that weren't working and the one elevator we did get to use was dirty and smelled. Had issues with our room (which wasn't available when we… Read more
This is a lovely hotel and it is in a great spot. Unfortunately, they are doing construction (which was supposed to be completed last month) and things were kind of a mess. Workers everywhere, elevators that weren't working and the one elevator we did get to use was dirty and smelled. Had issues with our room (which wasn't available when we checked in), including a TV, phone and minifridge that were not working. I think the staff was doing their best, but things were a mess. We spoke with one older guest whose wife was in a wheelchair and they had been having trouble finding a working elevator to get to their room. Hopefully, things will get back to normal when they are finished with construction. On the plus side, Hot Tin Room was the best meal we had during our entire trip. Excellent. Read less
Image of the Tripadvisor rating Lipstick on a Pig

Nov 20, 2023 timothymecalis Conroe, Texas

Unfriendly management was unfriendly, when assisting with getting one of our couples into the room they originally reserved. When talking to the manager he stated that the recording had the couple agreeing to the room they were given at check in. When asked to listen to the recording, they were told that wasn't allowed. Scan artist robbing… Read more
Unfriendly management was unfriendly, when assisting with getting one of our couples into the room they originally reserved. When talking to the manager he stated that the recording had the couple agreeing to the room they were given at check in. When asked to listen to the recording, they were told that wasn't allowed. Scan artist robbing unsuspecting visitors. Construction was not complete in the room assigned at check in e.g. no smoke alarm, molding falling off of doors, painters' tape still on the walls and ceiling. No hot water in the shower, sink or bathtub. Mildly warm at best. Reported issue to front desk, never resolved during the remainder of the stay. TV in bedroom didn't work. Overall, this place looks like an abandoned property that some management company through a coat of paint on and started to charge $800 a night for to unsuspecting visitors. We did hear from others that the bait and switch rooms was occurring regularly. If you do reserve here call them and have them, give you the exact room you will receive at check in. Read less