The Reach Key West, Curio Collection by Hilton

Key West, Florida Keys

Virgin rating

The hotel

A Curio Collection by Hilton resort, The Reach effortlessly combines the feel of a Mediterranean resort with a more romantic, intimate setting. Boasting its own natural beach — the only one on the island — it is chic in atmosphere and super relaxing. Get ready to don your snorkel and mask and explore a world beneath the waves. Duval Street is just 1 block away, with its cool bars, restaurants and shops, as well as lively nightlife which rocks into the early hours. Your room or suite is a home-from-home, but more than that, you’ve got your own balcony too. So you can put your feet up, and enjoy those balmy Floridian sunrises and sunsets.

Amenities

  • Yoga
  • Families
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking
  • Beachfront location

Where is it

On the only natural beach in Key West, in the heart of Old Town and close to Duval Street. Driving time from Miami International Airport: 3 hours 30 minutes.

Hotel information

74 guest rooms and 76 suites, in 1 building on 5 floors with lifts. All with private balconies with ocean, tropical pool or courtyard views, air-conditioning, LCD flat screen TV, iPod docking station, telephone, mini-fridge, Nespresso® coffee machine, safe, iron and board, and hairdryer. Key West View Rooms are 275 sq ft and have views of the Old Town, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Resort View Rooms are 275 sq ft and have views of the grounds, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Ocean View Rooms are 275 sq ft and have views of the beach and sea, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Key West Studio Suites are 450 sq ft and have views of the Old Town, with a sitting area, dining table, 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Resort View Studio Suites are as above, but with views of the grounds. 

Ocean View Studio Suites are as above, but with views of the sea.

Resort View Suites are 575 sq ft and have a spacious balcony, a separate living room, views of the grounds, 1 king-size bed and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children. 

Ocean View Suites are as above, but with views of the sea. 

Valet parking $35 plus tax, per day (payable locally, subject to change).

Four Marlins (oceanfront dining, open for breakfast, lunch and dinner). Four Marlins Beach Patio Bar. Access to restaurants and bars at Casa Marina Resort & Beach Club; Sun Sun Beach Bar & Grill (classic Key West cuisine, open for lunch and dinner). Flagler's Ballroom & Terrace (open for breakfast). HMF Sidecar. RUMba. Grab and go food available at the Sand & Sea Gift Shop. Room service*.

Heated outdoor swimming pool. The only natural-sand beach in Key West. Pool cabanas*. Spa al Maré* (located at Casa Marina Resort & Beach Club). Morning beach yoga*. Sand sculpture workshops*. Water sports*. Access to facilities at Casa Marina Resort & Beach Club including two oceanfront pools, bicycle rentals*, water sports*, and an 18-hole golf course*).

Concierge. Complimentary WiFi.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Key Lime welcome drink - In-room Nespresso coffee machine - US domestic phone calls up to 30mins - Daily newspaper - Pool and beach services including, chairs, towels, umbrellas, beach hammocks, frozen eucalyptus towels, drink samples, frozen popsicles and personalised beach attendant service - Access to both Casa Marina and the Reach Resort amenities including fitness centre, beach volleyball, giant chess board, bocce court, outdoor pool table, pool toys, fishing pier access and reciprocal resort charging privileges. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (195)
  • Very good (59)
  • Average (65)
  • Poor (39)
  • Terrible (59)
Image of the Tripadvisor rating All bad! Not a resort it’s a motel 5

Jun 28, 2022 diamondcontracting1

Unhelpful staff below average rooms. Overpriced motel and restaurant. Hidden fees and undisclosed cost. Sketchy elevators overpriced restaurant with limited options. Had to beg the bartender to get a drink. I was 1 of 3 people there with 2 bartenders.
Image of the Tripadvisor rating Weekend away

Jun 28, 2022 jrennick2022

Staff was very nice. But shower was so small shoulders touched the wall and glass. Was very noisy at nighttime. Alot of yelling from groups coming back in. Beach was awful do to seaweed. Toilet would run,.
Image of the Tripadvisor rating Roaches and haunted

Jun 27, 2022 877sonyam

Spent 3 nights here beginning June 24th. First room smelled horrible and the AC did not work well. Woke up at 5am and found a roach in the bathroom. When I asked for a new room the hotel staff was rude and poorly accommodating. They seemed to not believe us about the roach even when given photo evidence. We vacated the room and were told that they… Read more
Spent 3 nights here beginning June 24th. First room smelled horrible and the AC did not work well. Woke up at 5am and found a roach in the bathroom. When I asked for a new room the hotel staff was rude and poorly accommodating. They seemed to not believe us about the roach even when given photo evidence. We vacated the room and were told that they would call us when a new room was ready. They waited until 3:55 of course. New room was much better. No funny smell and the AC actually cooled however…when everyone was asleep at 1am the overhead light came on and woke us all up. Ghost??? Very scary experience since most of Key West is supposedly haunted. Read less
Image of the Tripadvisor rating Not a resort just a cheap hotel room

Jun 27, 2022 S3150MNcraigw

Far from a resort closer to a motel 6. Tiny pool the beach is being used to dump seaweed on half on it other half still covered! Tv in room didn’t work exhaust fan didn’t work nothing was done to fix it. Apparently when had breakfast included but no one told us until the last day when I asked about an extra $45 charge and was told that’s just a… Read more
Far from a resort closer to a motel 6. Tiny pool the beach is being used to dump seaweed on half on it other half still covered! Tv in room didn’t work exhaust fan didn’t work nothing was done to fix it. Apparently when had breakfast included but no one told us until the last day when I asked about an extra $45 charge and was told that’s just a resort charge. $35 a day valet no other option! So basically $100 a day in extra unadvertised cost! Never never stay here!! Read less
Image of the Tripadvisor rating Stay at Airbnbs

Jun 26, 2022 melissasC2551AR Bokeelia, Florida

I was hopeful for a better experience than the last time we stayed here. The rooms are over priced, wayyyy over priced for what you get. We stayed for a week to celebrate our 20th anniversary. When you book online the pictures DO NOT REPRESENT what you will get for a room. What we have learned is being a diamond member does not equate to crap to… Read more
I was hopeful for a better experience than the last time we stayed here. The rooms are over priced, wayyyy over priced for what you get. We stayed for a week to celebrate our 20th anniversary. When you book online the pictures DO NOT REPRESENT what you will get for a room. What we have learned is being a diamond member does not equate to crap to Hilton properties anymore. Typically, you can get early check in (even if you show up early) it used to be they would work on getting the room ready-nope not anymore. Arrived at 11:30 the room still wasn’t ready until 4pm. The manager was rude and unapologetic. That said; the staff were all very friendly and tried to make up for the inconsistency of the Hilton brand. Our room…oh I wish it was like the pictures. It was not. Again, for $900 a night I expected at least a well lit bathroom and clean floors. Nope. It felt like we were in dungeon. We also opted for daily cleaning. The bed was made, and towels refreshed (sometimes). The floor was never cleaned and we had little tiny bugs all over the room. A few of the days the room was refreshed with “clean towels” we noticed it looked like the towels were picked up off the floor refolded put back and some of the towels were filthy is how we knew. Complain to management you must be thinking, as I stated earlier the management is rude and does not care. They have someone waiting right behind you for the same room. Go with Airbnbs-support local Read less