JW Marriott Marco Island Beach Resort

Marco Island, Naples and Marco Island

Virgin rating

The hotel

The JW Marriott Marco Island Beach Resort is a vacation playground that opens guests up to the world around them and creates an authentic sense of place. Situated on a sprawling private white sand beach along the tranquil waters of the Gulf of Mexico, the enchanting ecosystem of the Florida Everglades is on the doorstep and provides myriad opportunities for exploration and adventure. Experience true luxury in newly renovated guest rooms and suites, feed your intellect through the locally sourced menu selections and interactive food and beverage experiences, and find balance, health, and harmony at the Spa by JW®. Following a $320 million renovation, the resort pays homage to the Balinese-inspired Marco Island heritage and provides everything you need for relaxation and fun including two private 18-hole championship golf courses, three swimming pools; including a children’s pool with waterside, 10 restaurants, an array of recreational activities including beach volleyball, dive-in movies and dolphin watching tours, and a children’s Tiki Tribe camp.

Amenities

  • Bicycle Rental
  • Golf
  • Kayaking
  • Sailing
  • Tennis
  • Babysitting service
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Games Room
  • Internet Access

Where is it

On tropical Marco Island off the southwestern tip of Florida - joined to the mainland by a bridge. 30 minutes to Naples. Distance from Orlando International Airport: 210 miles. Distance from Tampa International Airport: 186 miles.

Hotel information

726 guest rooms on 11 floors in 2 buildings with 4 lifts in each building. All with balcony, air-conditioning, flatscreen cable TV with in-room films, coffee maker, mini-fridge, safety deposit box, iron and board, and hairdryer. Tropical Resort View Rooms with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Gulf View Rooms with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Self-parking $15 plus tax per night, valet parking $25 plus tax per night (payable locally, subject to change).

10 restaurants including Quinn’s on the Beach (Caribbean-style cuisine, open for lunch and dinner), Ario (steak and seafood, open for dinner), Korals Sushi & Cocktail Lobby Bar (open for dinner), Maia (open for buffet breakfast, and seasonally for lunch and dinner), 400 Pazzis (beachside pizzas and dinner specials, open for lunch and dinner), Rookery Grill (light fare at the clubhouse, open for breakfast and lunch), Hammock Bay Grill (poolside, open for breakfast and lunch), Kane Tiki Bar & Grill (open for lunch and dinner), Café San Marco (all-day coffee and snacks) and Menchie's (frozen yoghurt).

2 swimming pools, children's wading pool and whirlpool. Health club with cardio-equipment and free weights, full-service spa*, massage therapy* (by appointment). 4 tennis courts. Two 18-hole Championship golf course*. Beach volleyball. Children's program. Water sports*, catamarans*, kayaks*, sailboats* and parasailing*. Offshore and backwater fishing*, shelling excursions*, eco-adventure*, seasonal bike tours*.

Room service*. Hair salon*. Boutiques and upscale gift shops. Childcare service*. Laundry/dry-cleaning service*. Direct beach access.

This hotel has a resort fee of $45 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - In-room WiFi - Local and domestic long distance telephone calls - 2 bottles of water daily - Access to Resort Golf Practice Facility including Range Balls and Clubs (proper golf attire required) - Golf Course Shuttle - 1 hour tennis court rental - 2 spa fitness classes (age 16 and above, advanced reservations required) - 1 beach umbrella rental daily - Purchase 1 adult breakfast buffet in Maia and receive your choice of a second adult buffet free or 2 children's buffets free (up to 12 years). One offer per room. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair Accessible: fully accessible properties that offer wheelchair adapted rooms with either roll-in shower or bath tub with grab rails. Please note: These rooms are subject to availability and may only be available in specific room categories with varying bedding arrangements. Please request this at the time of booking. The Virgin Holidays Special Assistance Team can be contacted by e-mail at special.assistance@virginholidays.com or call us on 0844 557 3998, Monday-Friday 9.00am-5.30pm.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3469)
  • Very good (1323)
  • Average (466)
  • Poor (209)
  • Terrible (178)
Image of the Tripadvisor rating Always start a good day with Dolly and the girls at Maia

Apr 16, 2024 NorthStar50123286493 Key West, Florida

My husband and I are now island residents and have been coming to the JW for many years….Long before it was a JW. We had been walking the pristine beach in front of the resort when we decided to enjoy the wonderful breakfast at Maia! We walked in and were waited on promptly to then only see the smiling face of Dolly! There she was, open arms,… Read more
My husband and I are now island residents and have been coming to the JW for many years….Long before it was a JW. We had been walking the pristine beach in front of the resort when we decided to enjoy the wonderful breakfast at Maia! We walked in and were waited on promptly to then only see the smiling face of Dolly! There she was, open arms, great big smile….And her fabulous giggle with a great big…..Hello! Good Morning! What a great morning catching up with her. Very proud moment to hear that she was recognized for her outstanding efforts by the Marriott family. It’s great to hear employers who engage in their employees efforts day to day. Employers who still take enormous strides to recognize outstanding employees! Good job JW…..You picked the right candidate. Dolly has always been a great reason for our vacations there! You continue to be our choice for hotel stays. Read less
Image of the Tripadvisor rating Nice Facility but Abundant Service Failures

Apr 14, 2024 aaaaa ny

The facility itself, including the pools and beach, are quite nice. The food and service at the two restaurants we visited was excellent. And our room was clean and comfortable. But our stay was filled with oh-so-many service failures: 1. As a Platinum member, we are eligible for a complimentary room upgrade. But no room upgrade offered at… Read more
The facility itself, including the pools and beach, are quite nice. The food and service at the two restaurants we visited was excellent. And our room was clean and comfortable. But our stay was filled with oh-so-many service failures: 1. As a Platinum member, we are eligible for a complimentary room upgrade. But no room upgrade offered at check-in. When I asked for one, however, an upgraded room was found. Then followed a hard sell to pay for a costly upgrade, accompanied by confusing information about what the upgrade options would be. (First we were offered a move to the adults-only section, but then we were told that such a move would be impossible.) We ended up accepting a complimentary upgrade (still in the main section of the hotel), but upon arriving at the room we discovered that it was a connecting room -- a room type that, upon making the reservation, I had specifically asked to avoid. And, as we feared, night-time noise from the adjoining room could be heard. 2. On the beach, at approximately 4:30 p.m., there was no beach service. We lugged some stacked chairs ourselves but could not find an umbrella. A beach worker who we flagged down simply told us that the beach service had been shut down for the day. Yes, at 4:30 p.m. and with a sunset at 7:30 p.m. And, the use of beach chairs and an umbrella are the main features included with the $45+ "resort fee." 3. At 11:00 p.m., I requested that an extra blanket be brought to the room. At 11:30 p.m., nothing had arrived. I then went to the front desk and was told that a blanket would be brought soon. But no blanket EVER arrived! And our party had waited awake, for a lengthy time, for the blanket, because we did not want to go to sleep and then be awakened by the arrival of the blanket. Related, our only two calls to the hotel's "at your service" line were not answered for several minutes. That's why I decided to go physically to the front desk, late at night, to follow up on the blanket. 4. Our request for a late checkout -- until 4:00 p.m., the check-out time usually offered to Platinum members -- was granted until only noon. It's a bit hard to believe that our specific room -- and no alternate room -- was needed by an incoming guest. And, as noted, the hotel did not seem even close to full. We were offered the ability to shower at a hotel bathroom/shower near one of the pools, but the bathrooms/showers there were appeared dirty and unkempt. 5. At check-out, our bill listed charges from a restaurant that we never visited. The charge was removed at my request, but no apology (or explanation) was offered. Also, at check-out we were not asked whether our stay was okay. Notably, during our stay I did report some of my concerns -- regarding the beach service and blanket issue -- to a (cordial) front-desk agent. She explained only that the beach service is outsourced -- and, as to the blanket, she unsurprisingly could offer no explanation. No compensation was offered, either. So, overall, this is a nice resort with many amenities, but during our stay the service was sorely lacking (apart from service at the restaurants). Rarely is a hotel stay perfect, but one should both expect and receive better service than this at a JW-level Marriott. We made the best of our stay, but we left feeling disappointed by the many service failures. Read less
Image of the Tripadvisor rating It was amazing.

Apr 8, 2024 Ela K

my favorite vacation ever go almost every year and would go even more if I could. the beach is soooo close and go on a swim a lot! the pool is also amazing! love all the workers and food in the hotel! would definitely recommend for a nice relaxing family vacation!
Image of the Tripadvisor rating Amazing vacations!

Apr 8, 2024 danielle s

We had a beautiful stay with our family at the JW Marriott Resort. The rooms were very clean, nice big bathroom and comfortable bed. We also had an amazing photography session with Chris from the photo concierge! Chris was very patient with us and our kids. Thank you for an unforgettable experience!
Image of the Tripadvisor rating Best Vacation

Apr 7, 2024 Lindsey S

Just spent our first time at the JW Marriott and we will definitely be back! It was amazing. They have everything you can possibly imagine. Everyone was so helpful and the food was excellent. My family and I just had our family photos taken with The Photography Concierge (Chris Corona). I would highly recommend because they turned out absolutely… Read more
Just spent our first time at the JW Marriott and we will definitely be back! It was amazing. They have everything you can possibly imagine. Everyone was so helpful and the food was excellent. My family and I just had our family photos taken with The Photography Concierge (Chris Corona). I would highly recommend because they turned out absolutely amazing. Chris was wonderful to work with. He made sure the background and lighting was perfect. I can’t wait to hang these in our home. Read less