Avanti Resort

My stay here was horrible housekeeping department are terrible most of them don’t speak English and can’t understand you wen asking for more towels soaps etc the room were very well cleaned but housekeeping itself treated me with no respect I called housekeeping several times had me on hold then kept hanging up on my I felt very disrespected I asked to speak to the manager in charge and they told me that it wasent possible didn’t give me a reason why at all I then seened one of them on the property and once I tried to approach her she kept waking as if she didn’t see me or hear me meanwhile she’s on the phone laughing and talking having the time of her life doing nothing then she goes and stands by this red van and starts having a conversation with the dude that looked like her boyfriend very unprofessional wont be back here ever again beware these people have no respect at all and are very unprofessional expecially that blonde hair lady doesn’t her job serous enough and doesn’t value her customer . Read less

Air conditioner made a squealing sound every time it turned on throughout the night. It woke my wife and I up multiple times. Gym has no equipment. I had to end up running the 4 floors of stairs for a workout. Pool was filthy. Not vacuumed once in the multiple days we stayed. Pool tiles covered in suntan lotion, grease and oil. Hot tub also sub par in cleanliness. Hardwood floors allow you hear everything going on in the room above you all night long which combined with the squealing air conditioner made for the worst two nights of sleep on any vacation yet. Read less

Myself and my boyfriend arrived at the avanti after a nightmare with our booking- we had actually booked at the avanti palms but the third party company we booked through made an error and booked us into the wrong hotel! We stayed at the palms last year and loved it and wanted to go back again. I need to give a huge thank you to the manger at the palms hector and the mangers (I think) at the avanti resort Herdip Hans And Stephanie as they were all truely amazing at helping us feel better and tried there hardest to help rectify the problem even though it was not at all either hotels fault. We ended up staying at the avanti resort as the third party and our booking agent never returned our calls!!! The hotel itself is lovely- very modern and spacious! The only difference to the lobby between the two is that the resort doesn’t have a lobby bar only a pool bar. The pool is gorgeous! Really great! Never once struggled for sunbed or a place to sit- the jacuzzi we found as a young couple (both in our 20s) was a real social spot you always end up having a conversation which for us is where we met some great friends! The bar staff- Julie is an absolute godsend to the hotel! She’s funny, quick witted and remembers you and your drinks she made us feel at home and couldn’t do enough for us! The avanti really need to give this lady credit her service is second to none! Luis- we found luis to be a little bit rude he would always start to close the bar early and if you ordered a drink just before 11 (we ordered our last drinks ten minutes before the bar closed) we were met with eye rolls and a bad attitude- not fun. Kennith- openly was heard by myself, my boyfriend and our friends saying that he doesn’t like the British as they are bad at giving tips- guess who didn’t get anymore tips from us British! Christopher- Christopher was another who was overheard by multiple people complaining that people from certain places do not tip or don’t tip enough, he also was initially rude to my boyfriend until he tipped him and then he began being really friendly- we understand in the USA tips are a thing and we always do tip but some staff will judge you based on where your from before they even serve you! Mike- Mike was one of the reasons myself and my boyfriend wanted to go back to the palms- Mike was positioned there last year and made our holiday amazing- we were so happy to see him again this year working at the avanti resort, Mike is charming, funny and extremely hard working- he’s an all round great guy and if you do stay here make sure you meet him- he’s utterly lovely. The maids-best group of people! One lady who’s name I unfortunately didn’t get always wished us good morning every morning and even shared a laugh with us as we couldn’t work the lift- she helped us get it working and even told us a few good local places to eat at. I have seen a few reviews complaining about the cleanliness of the hotel... we never ever had this problem- not once- our room was clean and tidy and quite frankly a pleasure to stay in! The beds were comfortable and there was loads of room. Love bugs- I have also seen a few people complain about these harmless little flys- may is there mating season so yes they are around and there’s not much you can do about it! They don’t bite they are harmless- I don’t understand the complaints regarding them though- know where your going! Florida is one of the key places these little guys are If you go in May your going to see love bugs! The hotel is really close by to some great restaurants such as salt grass, senior frogs, Joes crab shack, Buffalo Wild Wings.... there is something to suit everyone. The food from the hotel itself is ok- I wouldn’t say it’s Gordon Ramsey style it’s the usual pizza, burgers, wings... poolside food basically but it was good enough for us- we did like the sampler that they offer which was a big enough portion for the two of us to share when having a pool day. Nighttime- this is when the pool area is more crowded- sometimes it gets a little too loud which if your room was located on the ground floor would likely be annoying however everything shuts at 11 you cannot even sit around the pool after 11 o’clock. Overall we enjoyed our stay here despite it not being the hotel we actually booked! The only let down was a few of the staff and there rubbish attitude! Luckily though the avanti has Julie, Stephanie, Herdip and Mike!!! Read less

Stayed here for one week in April. The hotel is ideally located for restaurants, bars and attractions on International Drive. The reception area is clean & modern and staff were friendly and helpful. Our room was located on the ground floor with a view of a stairwell and could be noisy with people walking past late at night but we weren’t in the room much as we had a hectic week visiting the attractions and parks. The air conditioning unit was also noisy so I needed earplugs to get to sleep. On arrival the toilet seat was loose so I mentioned it to the front desk but nobody came to fix it so I fixed it myself but no big deal really. We didn’t make use of any of the facilities though two members of our party made use of the free transportation to Universal. This hotel is ideal for anyone who doesn’t want to hire a car due to its central location and transport links. Read less

This is a lovely hotel, on International drive, we had a car, which made travelling around very easy for us, but their is a trolley stop across the road. We found everywhere to be nice and clean, and staff super helpful. We were in block 3 room 444, which was an end room. Unfortunately, on the ground floor at that side of the building, is the pumps for the pool. Very noisy. The next morning, we requested a room change, which was provided without question. We just had to vacate our room by 11am, and they would give us another room, as soon as the cleaners had cleaned it after vacated. The second room was in block 4 room 333, and was fine. The pool was great. The bar/cafe type area and shop was extortionate. You can’t take your own food and drink around the pool, but as we only drink water, we did take our own. They provide as many pool towels as you would like, just get them at a hut by the bar. All staff are very helpful and polite. Sometimes of an evening, we couldn’t park at the front of our block, but there is plenty of parking around the back as well, so that was good. Across the road, there is a Denny’s diner, which we used for breakfast everyday. They do cheap/good breakfasts. Read less