Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

Executive Suite
Standard Queen Room
Highball and Harvest
Standard Room
Executive Suite, living room, lounge, Suite, Ritz-Carlton Orlando, Grande Lakes, Orlando, Florida
Bleu
Executive Suite
Standard Queen Room
Highball and Harvest
Standard Room
Executive Suite, living room, lounge, Suite, Ritz-Carlton Orlando, Grande Lakes, Orlando, Florida
Bleu

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$52 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (286)
  • Very good (25)
  • Average (15)
  • Poor (17)
  • Terrible (22)
Image of the Tripadvisor rating NO!

Oct 13, 2024 Enter N

This room was booked for me on behalf of my company for the annual management retreat/conference. I was initially going to accept the room but, I was in a zone affected by Hurricane Milton and I was without : electricity, wifi, plumbing. I have a small dog and upon arrival I was told there was a $250 per cleaning fee which Ritz begrudgingly waived… Read more
This room was booked for me on behalf of my company for the annual management retreat/conference. I was initially going to accept the room but, I was in a zone affected by Hurricane Milton and I was without : electricity, wifi, plumbing. I have a small dog and upon arrival I was told there was a $250 per cleaning fee which Ritz begrudgingly waived since it was determined that they failed to disclose that information to my employer. Because of my dog they placed me on the first floor, even though several other guests had dogs and weren't placed on the 1st floor, while the rest of my coworkers were places on the 10th and 11th floors. The TV didn't work and I called three times for maintenance. On the third call I stated I was going to the store and taking my dog with me so they couldn't enter the room and fix the TV. Which they didn't. I called and exclaimed that my dog is ESA and is going to freak out without the TV. Which he did. They finally fixed the TV that same evening only for the TV to turn itself off and on the next day. This is my only time off to myself and had to add another 4 hours of driving which could have been completely avoided if I had never gone to the hotel. All of that on top off of half the staff giving me nasty dirty looks because of my dog and attire caused me to check out early. I'm 44 years old and haven't experienced this level of degradation and discrimination since I was a teenager. I don't want a reply, or apologize, or a "second chance" from Ritz. I'm simply being completely honest about my experience. I feel sorry my employer wasted over $600 a night for this nonsense. If you're wealthy and causcasion I'm sure you won't have the same experience here. Good luck. Read less
Image of the Tripadvisor rating Lovely relaxing hotel away from the bustling parks.

Sep 28, 2024 babybuny Northumberland, United Kingdom

Stayed for a few nights before meeting family. Very relaxing pool which was mostly quiet especially in the mornings. Our suite was lovely overlooking the lake and grounds. Pool service was excellent. Staff in the lobby bar very attentive and refreshed drinks quickly. Didn’t rate the steakhouse but liked the hotel very much. Valet parking was very… Read more
Stayed for a few nights before meeting family. Very relaxing pool which was mostly quiet especially in the mornings. Our suite was lovely overlooking the lake and grounds. Pool service was excellent. Staff in the lobby bar very attentive and refreshed drinks quickly. Didn’t rate the steakhouse but liked the hotel very much. Valet parking was very quick. Definitely will come back. Read less
Image of the Tripadvisor rating Top notch.

Sep 27, 2024 Stephen P

I was there in August, and thought I better post my review before I return in a couple weeks in October. As always, excellent! My all time favorite home away from home. The staff never fails to be just kind and courteous and so willing to help. Rooms were immaculate, grounds were pristine. I spent a lot of time at the pool, and the staff… Read more
I was there in August, and thought I better post my review before I return in a couple weeks in October. As always, excellent! My all time favorite home away from home. The staff never fails to be just kind and courteous and so willing to help. Rooms were immaculate, grounds were pristine. I spent a lot of time at the pool, and the staff there is second to none, all of them!. Especially Sam and Maureen at Bleu in the outdoor bar. I appreciate all the hard work they do with a true smile. The lobby bar staff are excellent, especially Rebecca who made my departure fantastic. Omar and Mitchell to name a few are also great! Everyone is, I hate leaving somebody out. Highly recommend this hotel - I have lost count how many times I've come, but I will be back soon. It's also one of the better Ritz's to acknowledge Bonvoy high level status. Many other hotels don't seem to take it very seriously. Thanks Orlando Ritz! Read less
Image of the Tripadvisor rating Home (and office) away from home!

Sep 27, 2024 Mark H

The Ritz-Carlton Orlando, Grande Lakes never disappoints! I stay here frequently for business and this last stay was a mix of both business and pleasure to celebrate my partners birthday. Accommodations are immaculate and we ended the trip with a celebratory dinner at Knife & Spoon which exceeded all expectations. Huge shout out to Ann Clarke,… Read more
The Ritz-Carlton Orlando, Grande Lakes never disappoints! I stay here frequently for business and this last stay was a mix of both business and pleasure to celebrate my partners birthday. Accommodations are immaculate and we ended the trip with a celebratory dinner at Knife & Spoon which exceeded all expectations. Huge shout out to Ann Clarke, Guest Experience Expert, who always goes above and beyond with thoughtful, personalized touches and makes us feel like this is our home away from home. She is a huge asset to this property. We also found housekeeping to be outstanding. We had the same woman, Maria Elina, who refreshed our room each day. She was superb! Looking forward to our next stay! Read less
Image of the Tripadvisor rating Best Ritz in the USA.. never disappoints us!

Sep 27, 2024 Paul G Hamilton, New Jersey

I have been visiting this property for more than a decade! Frankly, as a frequent business traveler staying at Ritz and Marriott properties around the world I can verify that Orlando Grande lakes is one of the best in breed! Everything about this Ritz property is incredible, from the rooms, amenities, pool, gym, etc. Nonetheless, what makes the… Read more
I have been visiting this property for more than a decade! Frankly, as a frequent business traveler staying at Ritz and Marriott properties around the world I can verify that Orlando Grande lakes is one of the best in breed! Everything about this Ritz property is incredible, from the rooms, amenities, pool, gym, etc. Nonetheless, what makes the stay extraordinary are the professional and welcoming staff. Special thanks to Paola Figueroa, Front Desk Supervisor, Charles, and other bellmen who have worked there more than a decade. Really great stay as always… Read less