Ritz Carlton Orlando Grande Lakes

International Drive, Orlando

Virgin rating

The hotel

At The Ritz-Carlton Orlando Grande Lakes, you can take in the ambience of Orlando with a helping of utter sophistication. This hotel offers plenty of opportunities for fun, sport and pampering, without ever having to leave this 500-acre resort. There's a wide selection of on-site activities on offer, with an 18-hole Championship golf course, 40,000 sq ft spa and adventure experiences including fly fishing, eco-tours and kayaking. There is a choice of 11 restaurants and bars offering guests a unique culinary experience. Guest rooms are furnished and fitted to the highest standards and each of the sumptuous bedrooms has a 5ft balcony with panoramic view over the lake, pool or gardens. The resort is located minutes away from world-famous attractions such as Walt Disney World® Resort and Universal Orlando Resort™.

Amenities

  • Tennis
  • Babysitting service
  • Families
  • Bar
  • Fitness Centre/Gym
  • No Smoking
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Valet parking

Where is it

Just off Central Florida Parkway, 10-min drive to Universal Orlando Resort™, 15 minutes to Walt Disney World® Resort.

Hotel information

582 rooms on 15 floors in 1 building with 6 lifts. All with large balcony/patio, air-conditioning, flatscreen cable TV, coffee maker, in-room iPod dock, WiFi, mini-bar, safe, iron and board, bathrobes and slippers, and hairdryer. Free bottled water at turn-down. Standard Rooms have garden view, 2 double beds or 1 king-size bed, sleeping maximum 4 persons.

Lake Front Rooms with lake front view and a balcony sleeping maximum 4 adults or 2 adults and 2 children.

Lake View Rooms with lake view sleeping maximum 2 adults. Connecting rooms available on request.

Executive Suites with lakefront views, 1 king-size bed and a double sofa bed sleeping maximum 4 adults or 2 adults and 2 children.

Presidential Suites and Royal Suites with 1 king-size bed, separate lounge, dining room and kitchen sleeping maximum 2 adults.

Ritz-Carlton Club® Level available with all room types offers:

  • 24-hour access to the Club Lounge; snacks and non-alcoholic drinks
  • Complimentary alcoholic drinks 11:00am-10:00pm
  • Complimentary Ritz Kids for up to 3 children (age 4-12) per day
  • Concierge team 7.00am-10.00pm
  • Five daily food and beverage presentations
  • Views of area fireworks
  • Media rooms with movies and classic family games

Valet parking from US$52 per day, plus tax (payable locally, subject to change). Complimentary shuttle bus to Walt Disney World® Resort and Universal Orlando Resort™.

11 restaurants including Norman's (New World cuisine), Bleu (poolside snacks and cocktails), Fairways Pub (golf clubhouse; steak and seafood), lobby lounge (cocktails and afternoon tea), Highball and Harvest, Vitale (spa café for healthy options) plus dining options at the adjacent JW Marriott.

Outdoor swimming pool, poolside cabanas*, 3 tennis courts, Ritz Kids activities, health spa* with 40 treatment rooms, lap pool, fitness centre, sauna and steam room (local charge for treatments). 18-hole, Greg Norman-designed Championship golf course* (local charge), plus use of all facilities at the JW Marriott Hotel, including 'lazy river' swimming pool. Adventure experiences including guided eco-tours on Shingle Creek* and fishing*.

Complimentary WiFi in public areas. 24-hour room service*. Babysitting services*. Corridor of retail shops.

This hotel has a resort fee of $53 plus tax per room, per day (payable locally, subject to change)

Fee includes: Free WiFi, Unlimited domestic phone calls, WALT DISNEY WORLD Resort and Universal Orlando Resort™, daily recreation activities, driving range privileges, two pool floats, and Ritz Kids (two hours, for 2 children aged 4-12). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair-accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rollaway beds available on request (only available for King Rooms and Suites), $20 per night*, subject to change and availability.

Mini-fridge available on request, $20 per night*, subject to change and availability.

Please note: Each hotel has their individual room cleaning operation, which may mean your room isn't serviced every day, please check with the hotel reception team on arrival for further details.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (260)
  • Very good (23)
  • Average (14)
  • Poor (17)
  • Terrible (20)
Image of the Tripadvisor rating Wow

Mar 27, 2024 VeveK Chicago, IL

Excellent service, gorgeous both inside and around the grounds. People working there seemed genuinely interested in hospitality, versus the fake helpfulness and borderline annoyance we noticed at the two other places we stayed. Such a treat. My family loved it.
Image of the Tripadvisor rating A very good stay, but items to improve

Mar 13, 2024 CLEShawn Cleveland, Ohio

Sleep: 4 stars - room was a great temp and generally quiet, but the doors are loud when they shut. Hotels have yet to figure out how to made the doors shut without slamming. The staff kept the room clean and attended as is usual with a Ritz Gym: 1 star - the gym is shared between the Ritz and JW and there isn’t enough room. The gym is too… Read more
Sleep: 4 stars - room was a great temp and generally quiet, but the doors are loud when they shut. Hotels have yet to figure out how to made the doors shut without slamming. The staff kept the room clean and attended as is usual with a Ritz Gym: 1 star - the gym is shared between the Ritz and JW and there isn’t enough room. The gym is too small without enough equipment - I’ve been in smaller hotels with more Peletons. At any time of day, people are vying for spots anywhere there is floor space. There’s not enough weights or mats either. This is a huge problem. Pool: both are great the JW pool is great for kids! Food: see the review for Knife & Spoon. Highball is fine, but the prices even for a Ritz are laughable. $50 for a Caesar salad with chicken and an iced tea. The food was average. 1/2 the price would’ve been fair. End of day, it’s a great hotel but fix the gym and don’t gouge anyone for a salad. Read less
Image of the Tripadvisor rating Family Orlando trip -Mariott weekend

Feb 28, 2024 425djibyf

Our stay was amazing and this is a very nice property from checking with Paola and help received by Charles Bellman who was outstanding and very helpful. The kids loved the property pool time, possibility to used the amenities of the JW hotel right next door was a good perk. Overall our stay was great and we will Definitely be back . Thanks… Read more
Our stay was amazing and this is a very nice property from checking with Paola and help received by Charles Bellman who was outstanding and very helpful. The kids loved the property pool time, possibility to used the amenities of the JW hotel right next door was a good perk. Overall our stay was great and we will Definitely be back . Thanks everyone Read less
Image of the Tripadvisor rating Great Service

Feb 18, 2024 Shelley J

As always, the service at the Ritz was superb. Pedro, our pool server, was beyond amazing. He went above and beyond. He was so kind when he spoke with us. We asked for some restaurant recommendations and he more than delivered. He wrote them all down and as predicted, they were amazing. Thank you for being a place where kindness and great service… Read more
As always, the service at the Ritz was superb. Pedro, our pool server, was beyond amazing. He went above and beyond. He was so kind when he spoke with us. We asked for some restaurant recommendations and he more than delivered. He wrote them all down and as predicted, they were amazing. Thank you for being a place where kindness and great service exist. Read less
Image of the Tripadvisor rating Service like others wish they had

Feb 15, 2024 HoosierWisdom Lowell, Indiana

It goes without saying that the Ritz is a beautiful facility that is well kept and clean. The feature that puts this hotel above most is the high quality service. They learn your name, they ask to help and they smile while assisting you. Not once did I feel that I was left waiting. Members of the staff help others when there is a rush. There… Read more
It goes without saying that the Ritz is a beautiful facility that is well kept and clean. The feature that puts this hotel above most is the high quality service. They learn your name, they ask to help and they smile while assisting you. Not once did I feel that I was left waiting. Members of the staff help others when there is a rush. There is no "not my job" attitude. Customer service is everyone's job at this Ritz Carlton. Excellent and I could not give it enough stars. Read less