Rosen Shingle Creek

International Drive, Orlando

The hotel

This isn’t just a holiday resort, it’s a world in itself. For starters, there’s the 18-hole golf course and 4 heated outdoor pools. The Spa at Shingle Creek is perfect for a pamper, and there's fun for all the family with tennis, basketball and sand volleyball games galore. When hunger calls, head to one of the many restaurants and choose from a range of cuisines, or head out onto I-Drive for some classic American diners. Just a short drive from Orlando's best theme parks, you're never far from the fun. And once the day is done, head to your relaxing room for some down time before another day of adventure ahead.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Free Parking
  • Close to Universal Orlando Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access

Where is it

On Universal Boulevard, close to I-Drive and minutes from Universal Studios Orlando®, and just minutes from Universal Orlando Resort™ theme parks. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

1501 guest rooms and suites. All with air-conditioning, HDTV, telephone, iHome clock radio and docking station, mini-fridge, tea/coffee-making facilities, hairdryer, safe, bathrobes, and iron and board. Deluxe Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. 3rd child can be accommodated on a rollaway bed*.

Virgin Holidays Club Rooms have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children (3rd child can be accommodated on a rollaway bed*), and offer the following additional benefits:

  • Access into the hotels Concierge Lounge on the 14th floor of the hotel. Virgin Holidays Club Rooms are located on various floors in the hotel
  • Seating area in the Concierge Lounge to relax, with views over the swimming pools and golf course from the balcony
  • Light Continental breakfast daily
  • Afternoon hors d'oeuvres
  • Evening appetisers and desserts
  • Guaranteed late check-out till 1:00pm
  • Beer and wine* (additional charge applies)
  • Extra bonus: All Virgin Holidays customers receive a 15% discount on food and non-alcoholic beverage purchases in selected restaurants (Mia Casa Taqueria, Tobias Burgers, Brews and Bourbons).

  • Kids eat free: Kids aged 6 years and under eat free when accompanied by a full paying adult. Maximum 1 child per paying adult.

Complimentary self-parking for Virgin Holidays' guests. Valet parking is also available*. Complimentary scheduled transportation to Universal Orlando Resort™ and Walt Disney World Resort Ticket & Transportation Centre (advanced reservations required).

A Land Remembered (steakhouse). Cala Bella (Italian cuisine). 18 Monroe Street market (24-hour market/convenience store with deli). Mi Casa Tequila Taqueria (Mexican cuisine). Banrai Sushi (Japanese cuisine). Tobias Burgers & Brews (gourmet burgers, handcrafted beers and bourbons). Cat-Tails Pool Bar & Grille. Cafe Osceola and Bar (buffet menu for breakfast, lunch and dinner). Headwaters Lounge. Smoooth Java Coffee Bar. Creek Ice Creamery. Shingle Creek Clubhouse Grille. 24-hour room service*. Please note: all restaurants, food and beverage outlets have varied service hours.

4 seasonally heated outdoor swimming pools, including a lap pool, a zero-entry family pool, a quiet pool with poolside cabanas* and a kids' wading pool. 2 hot tubs. The Spa at Shingle Creek*. Fitness centre*. Shingle Creek Golf Club (18 holes)*. 2 floodlit tennis courts. Basketball. Sand volleyball. Seasonal fishing* in on-site ponds (reservations required). Nature and walking trails. Video games room*.

Concierge. Boutique. Golf pro shop. Coin-operated laundry/dry-cleaning facilities*. Complimentary WiFi in rooms and public areas.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: there is a local charge for use of a rollaway bed for parties of 5 people or more sharing a room. This is subject to change and is charged locally by the hotel.

Please note: one person must be aged 18 years or over to check-in. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2882)
  • Very good (1374)
  • Average (429)
  • Poor (179)
  • Terrible (130)
Image of the Tripadvisor rating Another FABULOUS visit!

Apr 12, 2021 320debbiew

As always, Rosen Shingle Creek provided a luxurious and pampered stay. The room and public spaces were immaculate and the staff is exceedingly focused on ensuring my comfort and enjoyment. I felt like a fairy princess! The hot tubs were lovely and open until midnight. I suggest calling to ask which restaurants and bars are open each day as it… Read more
As always, Rosen Shingle Creek provided a luxurious and pampered stay. The room and public spaces were immaculate and the staff is exceedingly focused on ensuring my comfort and enjoyment. I felt like a fairy princess! The hot tubs were lovely and open until midnight. I suggest calling to ask which restaurants and bars are open each day as it changes, but the deli market was open all night (at least midnight, it appeared) and has snacks, meals, drinks and convenience items. Walgreens is across the street and restaurants and dinner shows were 7 minutes (2 miles or less) away. Truly top notch for relaxation! Read less
Image of the Tripadvisor rating Nice Hotel But BAD Customer Service

Apr 11, 2021 V3035FYjonathanc Palm Harbor, Florida

The hotel is nice and has good amenities. However, on three separate occasions had really bad customer service. First at front desk when checking in and being told reservation error was my fault. Second with the security guard at the front lobby door not being polite. Lastly was the manager at the pool in the evening being hostile when I asked why… Read more
The hotel is nice and has good amenities. However, on three separate occasions had really bad customer service. First at front desk when checking in and being told reservation error was my fault. Second with the security guard at the front lobby door not being polite. Lastly was the manager at the pool in the evening being hostile when I asked why pool was closed. Which was do to there being leaves in the pool?? Read less
Image of the Tripadvisor rating Nice peaceful visit.

Apr 10, 2021 Tab2021L

The room was clean and honestly the highlight of the trip. Parking wasn't great. But not that bad compared to SeaWorld. By the way. At no time should you be tempted to visit SeaWorld. It overpriced, over crowded, and ABSOLUTELY no customer service. A terrible experience. Back to the hotel. My son wished it would have been warmer because boy was… Read more
The room was clean and honestly the highlight of the trip. Parking wasn't great. But not that bad compared to SeaWorld. By the way. At no time should you be tempted to visit SeaWorld. It overpriced, over crowded, and ABSOLUTELY no customer service. A terrible experience. Back to the hotel. My son wished it would have been warmer because boy was he upset that he couldn't swim. We arrived a bit late on our first night and the restaurants were closed so we ventured out to a local McDonalds for dinner. But we were able to eat at the hotel on the second night. The food was good and everyone we met that worked at the hotel was helpful and kind. We normally stay at hotels 3 times the cost in Orlando and we were SHOCKED at the value of this hotel. I would love to stay here again with my family. Read less
Image of the Tripadvisor rating Discrimination or Just poor planning?

Mar 29, 2021 nic0leen0

So my boyfriend and I wanted a little getaway for a night so we went on Hotwire and did the Mystery hotel thing for the weekend of Saturday March 20th. For context, we are a young black couple. We booked on hotwire a week in advance for a king bed and have had no issues with any of the hotels that they have put us up in prior. 2 Days following our… Read more
So my boyfriend and I wanted a little getaway for a night so we went on Hotwire and did the Mystery hotel thing for the weekend of Saturday March 20th. For context, we are a young black couple. We booked on hotwire a week in advance for a king bed and have had no issues with any of the hotels that they have put us up in prior. 2 Days following our trip, which was a Saturday trip, I called the hotel to see if we’d be able to check in early, we were coming into Orlando around 10 am and just wanted to see if it was a possibility that we’d be able to check in early. Thursday night I called and and was on hold for 25 mins, that didn’t really bother me like it normally would because i understood that it is spring break and they could be busy, after another 10 mins I was finally greeted by someone from there call center, I asked if this hotel accommodated for early check in and i was notified that i would have to call back the day of. I said okay and thought nothing of it. The next day (Friday) I called around 10 pm, just to see if we’d be able to check in, of course the hold time was horrendous and once I was able to get through, they notified me that i would have to wait until the day of. This is when I got just slightly frustrated because we would be arriving early. After I explained that, they were able to transfer me to the hotels front desk, after waiting another 15 mins, the phone hung up, so I had to call and do this process all over again. When I finally got a hold of the front desk it was around 11pm. I notified the front desk agent of our problem and she said that she wasn’t sure if we’d be able to check in early because the rooms are pre assigned and so it may not be ready until check in time at 3pm. I said okay. Fast forward to the next day, we just found ways to waste time in Orlando until our 3pm check in. We arrived at the hotels front desk at 3:55pm to check in. I gave all the necessary documentation, and was told that we would NOT be able to get a room with a king bed. I asked her why and she said there are none clean and it may not be ready until 5 or 6 that evening. So now My boyfriend and I are very frustrated, we watched the people check in before us no issue. ANd of course since we paid on hotwire we were unable to get any money back. I asked her about the pre assigned room and after i asked her that she said well that room may not be cleaned until tomorrow. She offered us a downgrade of a room with 2 queen beds with no compensation. At this point I am furious because we are stuck in Orlando, Down 100$ In a hotel with 1500 guest rooms and not 1 King room that we booked a week in advance. It was completely unacceptable. And no one could say anything to use but “sorry”. After about 15 mins of going back and forth, they “found” a king room that was handicap accessible and offered that to us. We would be missing out on a shower and had to settle for a tub as well as a few small features, but we ended up taking that. We did not enjoy our stay, and in times like today, we don’t know if they really didn’t have room available of they didn’t have a room available for US. We’ll never really know but one thing we do know, is it was not worth the hassle and we will NOT be going back. Read less
Image of the Tripadvisor rating Beware of loud noises room 14230 !

Mar 28, 2021 kennethcC6311ZL

I am writing this as I sit on my bed in room 14230. There is a constant loud noise possibly an elevator. A motor kicks on constantly followed by banging noises. The room is beautiful but the noise is horrible. It is just past midnight now and still keeps going. I called guest services and asked if any work was being done above me, no they… Read more
I am writing this as I sit on my bed in room 14230. There is a constant loud noise possibly an elevator. A motor kicks on constantly followed by banging noises. The room is beautiful but the noise is horrible. It is just past midnight now and still keeps going. I called guest services and asked if any work was being done above me, no they said we will send security to check it out. I originally booked a 2 queen room but when we checked in it was not available, I was upgraded to a suite that has a murphy bed and a roll away bed. Definitely not an upgrade, no sleep so far, my teenage son is managing by way of a pillow covering his head. I want someone from management who is tired from working or driving all day to spend one night in this room, hopefully they will resolve the issue so that the next guest can get some sleep. Check in 3/27/21 one night only thankfully. , Read less