Sheraton Vistana Villages

International Drive, Orlando

The hotel

At this impressive resort on the quieter, southern end of International Drive you can choose from either a One or Two Bedroom Apartment. These beautifully decorated apartments are just a 5-mile drive from Walt Disney World Resort Resort and only around a 15-minute drive from Universal Orlando Resort™. When you are not sampling the delights of the parks, you can choose between three swimming pools including one with a cool pirate ship, waterfalls and rocks. Or enjoy tennis, table tennis or one of the many other pursuits available. There are organised activities for kids, too. Food wise, you'll find a lovely coffee shop and deli as well as the Breeze Bar and Grill which serves breakfast, lunch and dinner.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children’s Playground
  • Free Parking
  • Close to Walt Disney World Resort
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access

Where is it

Located at the quieter, southern end of International Drive. 5 miles to Walt Disney World Resort and 15 minutes to Universal Orlando Resort™. Just minutes from the Orlando Premium Outlets. Driving time from airport: 25 minutes.

Hotel information

1-Bedrom and 2-Bedroom Apartments all with washer/dryer, TV, WiFi, safe, iron and board. 1-Bedroom Apartments have a kitchenette with fridge, microwave, cooktop, dishwasher, coffee maker, toaster and blender and living room with queen-size sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Apartments have private terrace or balcony, a fully-equipped kitchen with washer/dryer and dishwasher, living room with queen-size sleeper sofa, 2nd bedroom with 2 double beds, TV and CD player and luxurious whirlpool bath in master bedroom, sleeping maximum 8 adults or 4 adults and 4 children.

Complimentary parking. The I-RIDE Trolley, which runs up and down International Drive, stops outside the hotel.

Breeze Bar & Grille restaurant open for breakfast, lunch and dinner, market place with deli, pool bar and grill and coffee shop.

3 swimming pools (1 with a pirate ship), whirlpools, fitness centre, basketball, sand volleyball, organised activities for kids and adults (some have a local charge), kids' playground, teen games room, tennis, pool tables, table tennis, walking paths, picnic areas and gas grills throughout the resort .

Gift shop. Daily housekeeping. Concierge service. On-site dry-cleaning*. Cash machine. Safety deposit boxes. Complimentary WiFi available.

*Denotes local charge.

Please note: car hire is essential due to the location and proximity of local facilities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3575)
  • Very good (1829)
  • Average (575)
  • Poor (292)
  • Terrible (252)
Image of the Tripadvisor rating Should not have gave them a 2nd Chance

Jul 23, 2021 30katyj

Family of four 2 kids in the middle of our 8 night stay. This is our 3rd visit to this Sheraton and travel here from the West coast. We are Expedia gold members and always check reviews and other sites prior to travel. Last time we had mold in our room but they requested we give them another try so here we are again. Mistake number 1. While… Read more
Family of four 2 kids in the middle of our 8 night stay. This is our 3rd visit to this Sheraton and travel here from the West coast. We are Expedia gold members and always check reviews and other sites prior to travel. Last time we had mold in our room but they requested we give them another try so here we are again. Mistake number 1. While traveling here halfway through our flight I called the hotel to see if our room preference was going to be honored. Our flight was 3 hours late so requested our room have extra towels and extra bedding for the kids. This was anticipating us being late and the kids being tired so one of the room ready because in a large resort it takes a while for pillows and bedding to arrive. When I called because it was the day of and ready to check in the person I spoke with said yes we were able to get you in the building and floor you requested and the bedding would be in the room waiting. The hotel will not guarantee your room choice / building until the day of this is standard across the industry. So then we arrive in the late hours lobby empty and guess what they had given our request away to someone else and The room they had given us did not have any of the things we had prior requested because of our late check-in I was told the hotels too busy so that was all that was available. I expressed my issues and concerns seen so I had called three hours later and they had already assigned me a room and said that things would be in my room. They do not care if you are a repeat customer this means nothing to their business. List of issues::: -phone calls 2 days in a row 7:30am about the timeshare option trying to sell you -we decided to take him up on that because Marriott does have a lot of nice hotels in the area then when I went down there to check in to receive my welcoming gift. The guy at the counter accuse me of lying questioning if I already received it. I walked off not going to be questioned about if I received A gift yet or not of course I had not. ⁃ I attempted to buy a can of beer in their little pool side store they then asked me if I had my ID. I told him I was at the pool so I didn’t have anything and was charging my room to include my kids stuff that I was purchasing for them and my wife. I told her I understood that state law you don’t have any choice. She told me that it’s not state law it’s their policy which I thought was comical because I’m clearly 21 x 2 decades. Like we want to bring are wallet to the pool with ID ⁃ I have attempted to call the management a few times they’re never available and The front desk transfers all over the place and no one ever knows who you are what you want. ⁃ Smells like marijuana smoke all around the hotel ⁃ The ponds smell like a Porta potty ⁃ Zero room cleaning unless you stay 2 weeks. 8 nights don’t cut it. The one positive is that the room is nice and clean So far it’s been very disappointing and I wish I would not have given them a second chance many hotels in the area I would stay elsewhere. Read less
Image of the Tripadvisor rating Average resort with horrible customer service.

Jul 19, 2021 chitraveler3334

Our family booked a vacation several months in advance. When booking, we arranged for three rooms total, and requested the rooms be nearby each other. Two-three weeks before our arrival, we called to confirm our request. Upon arrival, we found out the request was never entered and the rooms were assigned in different buildings around the… Read more
Our family booked a vacation several months in advance. When booking, we arranged for three rooms total, and requested the rooms be nearby each other. Two-three weeks before our arrival, we called to confirm our request. Upon arrival, we found out the request was never entered and the rooms were assigned in different buildings around the resort. After some revisions at the front desk, two of the the rooms were arranged in one building, but the third was placed in a building on the opposite side of the resort. The staff would not help to find a closer room. Several hours later, after we were unpacked in the two rooms near each other, we received a call that our rooms could have been placed in a building closer to the third after all. (Why wasn't this arrangement/room assignment done when we first checked in???) Rooms were average at best. Temperatures in the rooms were either too hot or too cold. Beds were uncomfortable as well, and the walls are very thin. We could hear toilets flushing from the rooms around us. The only positives I could find were the pools. The main pool was very nice, with a waterfall and volleyball area. The resort chose to close the main pool for two full days during our trip though. With the main pool closed, we found our way to the other pools, which were very crowded due to the fact the the main pool was closed. Overall, I had a terrible experience with this resort. Two years ago, we stayed at the Sheraton Lake Buena Vista Resort. The rooms there were much nicer and the pool area was fantastic. The only amenities this resort had that the Sheraton Lake Buena Vista didn't were elevators. I would definitely recommend that resort over this one. Read less
Image of the Tripadvisor rating Nice resort with modern rooms but beware of timeshare pitches

Jul 18, 2021 K2947BS Jersey City, New Jersey

We stayed in a 1BR room. Room was nice and clean and looked recently renovated. Only downside was we were on the top floor and there are only 2 elevators for the building, one of which was out of service for 3 of the 5 nights we were there. Keep in mind there’s no daily garbage removal or room cleaning but I’m not sure if it’s because of COVID or… Read more
We stayed in a 1BR room. Room was nice and clean and looked recently renovated. Only downside was we were on the top floor and there are only 2 elevators for the building, one of which was out of service for 3 of the 5 nights we were there. Keep in mind there’s no daily garbage removal or room cleaning but I’m not sure if it’s because of COVID or because of the time share nature of the resort. Kids enjoyed the pool and the water was very warm which made for easy swimming. However, since it is a time share resort, be prepared to be bombarded with calls and attempts to get you to attend a sales presentation. I was asked no less than 3x. The first was shortly after check in. I received a call asking me if I got my parking pass at check in. They also asked me if I was interested in attending a timeshare presentation in exchange for $150. Being well aware of timeshare sales tactics (thanks to Costco for warning us as well) I said no and was then told I need to come to the front desk to pick up a parking pass. I went to the front desk and waited in the check in line for 20 mins before being told I had to go to the Vacation Sales desk to get my parking pass, where I was again asked if I was interested in attending a timeshare presentation. Fast forward to the day of checkout, I got a call asking me to stop by the lobby for my “departure gift.” I was again told to go to the Vacation Sales desk to pickup my gift. Thank God I overheard the conversation going on in front of me because they were trying to sell a pre-booked week to guests who were leaving. I immediately left without staying to get my “departure gift.” TL:DR Nice, modern rooms but be prepared to be pitched several times on timeshare “investments.” Read less
Image of the Tripadvisor rating Mold

Jul 18, 2021 Stugazo

Terrible and will never ever go back! Our room on check in smelled like mold. The room smelled like clothes that have been sitting in a washing machine and they molded up. Tables were dirty and counters were dirty and sink. No supplies in the room example toilet paper, paper towels, garbage bags. I called right away and told them the room smelled… Read more
Terrible and will never ever go back! Our room on check in smelled like mold. The room smelled like clothes that have been sitting in a washing machine and they molded up. Tables were dirty and counters were dirty and sink. No supplies in the room example toilet paper, paper towels, garbage bags. I called right away and told them the room smelled bad, they sent out maintenance and all he did was change out the filter to the units return. The next morning I get out of the shower in the master bedroom and I have painters looking into my bedroom on a bucket lift. I called pissed off and again told them the room stunk and still no supplies and now I have someone outside my bedroom window on a bucket lift. I was on the 5th floor corner of 8501. The girl that answered apologize and asked me to hold as she was going to talk to the manager. You would think the manager would come on the phone, nope.. she says I’m sorry we will send maintenance again and unfortunately can’t move you to a different room. “Please make sure to close your window shades” they put plastic around my windows anyway! (For the whole stay 7 days) I had to go to Walmart to buy Lysol spray and wipes and clean that unit. The maintenance guy came and sprayed Lysol mold into the air ducts and also said it smelled bad. Well, here I am now and have a sinus infection, Thanks Sheraton! Your lack of customer service and management skills are stellar! Read less
Image of the Tripadvisor rating The best place ever for a family vacation. Will be back in July 2021.

Jul 10, 2021 JasmineSHarden Kingsland, Georgia

Stayed in a two room villa with 2 kids, my boyfriend and his mother. More than enough sleeping space. The resort is clean and staff is accommodating. After a day of tourist activities and going to Universal Studios, the pools at the resort were a welcome sight. The small grocery store on site has a few things (pricey), but there is ample shopping… Read more
Stayed in a two room villa with 2 kids, my boyfriend and his mother. More than enough sleeping space. The resort is clean and staff is accommodating. After a day of tourist activities and going to Universal Studios, the pools at the resort were a welcome sight. The small grocery store on site has a few things (pricey), but there is ample shopping in the immediate vicinity of the property. I work for a Marriott in Kingsland, Ga 3 hours away from Orlando and I love coming here. Even though I am a mother who does not want to cook on vacation and a few of the dining spots were closed it was still the best vacation. I will be back in July for our Disney World vacation and future stays. I told all my co-workers this is the place to be even if you just trying to get away. Read less