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Full to the brim with fun for all the family, the Caribe Royale is a spectacular resort in the theme park capital of the world. Just a short drive from some of Orlando’s best parks, you can be zipping around those rollercoasters before you know it. But it’s not all about the location. You’ve got pool complete with water slide, plus one for the kids. You have a choice of where to eat and drink all throughout the day and night, or opt for a night-in and enjoy room service in the comfort of your home-from-home. And when the nights roll in, you can put your feet up and watch some movies under the stars.
Amenities
Bar
Spa
Swimming Pool
Hot tub
Families
Theme Parks
Children's Pool
Free Parking
Close to Walt Disney World Resort
Close to Universal Orlando Resort
Room Service
Fitness Centre/Gym
Where is it
On World Center Drive in Lake Buena Vista. A 5-minute drive to Walt Disney World Resort, and 15 minutes to Universal Studios. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
1335 suites. One Bedroom Suites have a separate living room with full-size sofa bed, TVs in the living room and bedroom, fridge, microwave, safe, kettle (on request), coffee machine, telephone, hairdryer, and iron and board, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 6 people.
Resort fee waived: For all Virgin Holidays guests, saving $25 per day.
Extra bonus: Complimentary self-parking for all Virgin Holidays guests, saving $12 per day.
Complimentary scheduled shuttle service to Walt Disney World Resort's Ticket & Transportation Center, Disney Springs (evening only), Lake Buena Vista Factory Stores, and Orlando Vineland Premium Outlets. Complimentary self-parking for Virgin Holidays guests. Valet parking available*.
The Venetian Chop House (steakhouse, seafood and fine wines, open for dinner). Tropicale (American buffet and a la carte options, open for breakfast, lunch and dinner). Calypso's Pool Bar & Grille (open for lunch, dinner, light bites and cocktails). Café 24 (deli/market, open 24-hours). Java's Coffee Café (grab-and-go food). 24-hour room service*.
Activity programme (schedule varies seasonally).
Outdoor swimming pool with 75-foot water slide. Kids' splash pool. 2 hot tubs. Poolside cabanas*. The Island Spa*. Fitness centre. Yoga and spin classes. Tennis and basketball courts. Fishing equipment rental*. Games room*. Running and walking trail. Movies under the stars (selected nights). Bicycle rental*.
Gift shop.
Resort Fee Waived: For all Virgin Holidays customers saving $30 plus tax, per room per day.
* Denotes local charge.
Based on 5235 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2864)
Very good (1399)
Average (584)
Poor (211)
Terrible (177)
Beautiful Grounds/Rooms Need Help
Apr 16, 2021RobbieandBobSt. Petersburg, Florida
I was so excited to be staying at this beautiful hotel and even more delighted when walking into the reception area building. The surroundings are lovely, the pool area was great, but when we entered Tower 2, we immediately Noticed the worn out carpeting. Still, with optimism I opened the door and entered the room of our one bedroom suite, and…
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I was so excited to be staying at this beautiful hotel and even more delighted when walking into the reception area building. The surroundings are lovely, the pool area was great, but when we entered Tower 2, we immediately Noticed the worn out carpeting. Still, with optimism I opened the door and entered the room of our one bedroom suite, and couldn’t believe how dated and old/worn out it appeared. We live in St. Petersburg and frequently stay at resorts in Orlando and this one, at least the room itself was a huge disappointment. I must say the pool was lovely and we really enjoyed the restaurants but the rooms are seriously in need of a makeover to compete with other upscale resorts.
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Not the best, but not the worst
Apr 15, 2021lisalovestravelingDayton, Ohio
We stayed here over spring break. From the outside, the hotel looks beautiful. The lady checking us in was super friendly and was able to put us in a room close to our friends who were also staying here. After checking in, we got called over to a desk to the left of the check in desk saying come over here for a bag filled with coupons for the…
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We stayed here over spring break. From the outside, the hotel looks beautiful. The lady checking us in was super friendly and was able to put us in a room close to our friends who were also staying here. After checking in, we got called over to a desk to the left of the check in desk saying come over here for a bag filled with coupons for the area. We went over, but I should have known, it was a ruse! The gentleman asked what parks we were visiting on our stay and if we already had tickets. He said he could get us a great deal on tickets to Kennedy Space Center, and got us pretty excited that we could buy discounted tickets to then find out that it was all about attending a 2 hour time share presentation the next day. So, there was never any bag of coupons, and no discounted Kennedy Space Center tickets unless we went to the meeting. Oh well!
When we got to the room, I have to agree with many of the reviews on here in that the room was pretty dated. We had a pool view from our room, and boy was it loud! The pool plays music with pounding bass all day long, so no afternoon naps here! The pillows on the bed were some of the smallest pillows I have ever used - seemed like they gave us travel pillows on the beds. The hotel was great though at replenishing towels, shampoo, and toilet paper when you would request it. Most of the time it was delivered within 20 minutes.
The pool was a bit crazy though. Being spring break, the hotel was pretty full - although there was one entire building that seemed to be undergoing renovations. That being said, the pool was packed each day - sun up to sun down. You had to stalk people to get chairs. Many chairs were reserved with towels from families that were not even down around the pool - but they would get up early just to stake out their chairs. I know this is a normal practice at many hotels, but this hotel does not have enough seating for it's guests. There was nobody working around the pool to clean up towels from the chairs of the guests who were leaving, so every spot always looked to be full. I dreaded when my kids wanted to go to the pool because it meant walking around for 30 minutes trying to be at the right spot at the right time when someone was leaving. Also, the pool water was extremely cold.
Overall, we liked the location of the hotel. It was easy to get to the parks, and the staff we dealt with were friendly. I don't know that I would choose to stay here again though due to the pool area not being big enough to serve everyone when it is a busy time. The pool was one of the main draws for this hotel, and it was a disappointment.
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TOO EXPENSIVE
Apr 14, 2021battlejacobsTampa, Florida
The room just for one night is ridiculously expensive! The property is nice and so are the rooms, but not for the money it cost! It rained so we did not get to really enjoy the pool area which is a lot nicer than the other resorts in Orlando that we have visited. I would love to go back once the rates decrease:)
Dirty, Gross, Run-Down
Apr 13, 2021nsh1098
I stayed in this hotel from April 9-11, 2021 and I was severely disappointed. Attached are photos from our room. It was covered in dust, dirt, and stains. The bed had dirt streaks on it, the chair had a massive stain, and the entire room reeked of cigarette smoke, even though it was a non-smoking room. The carpet and walls were so stained and all…
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I stayed in this hotel from April 9-11, 2021 and I was severely disappointed. Attached are photos from our room. It was covered in dust, dirt, and stains. The bed had dirt streaks on it, the chair had a massive stain, and the entire room reeked of cigarette smoke, even though it was a non-smoking room. The carpet and walls were so stained and all the furniture was chipped. I found someone’s hair right next to the ice bucket and cups. Even during times of COVID, it is obvious that this hotel is not taking cleanliness seriously. Additionally, I booked a room at the Buena Vista Suites, which I have stayed in before and it is very clean and modern. They placed me in Caribe Royal without any notification, and the rooms in Caribe Royal are much older and used than Buena Vista Suites. I feel that some notification should be in order if you’re not being provided with the room photo’d when you made your booking. The only thing keeping me from giving this hotel a one-star review is that the staff is very kind. I will not be staying at this resort again and I highly suggest others to follow, unless you do not mind rooming in other previous guest’s dust, dirt, stains, and hair.
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Fees, fees, and fees!
Apr 13, 2021Scortew
It was insane that you had to pay for parking $15 a day and on top of that a daily fee of $25. I am sorry, the only thing this place has it look like a nice resort is the pool. The pool looks amazing and fun for the kids since it has a slide. I was glad they did provide pool towels. You have to call by 5 pm the day before to get your room cleaned.…
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It was insane that you had to pay for parking $15 a day and on top of that a daily fee of $25. I am sorry, the only thing this place has it look like a nice resort is the pool. The pool looks amazing and fun for the kids since it has a slide. I was glad they did provide pool towels. You have to call by 5 pm the day before to get your room cleaned. I wasn’t impressed. Don’t be fooled by the pool pictures. Rooms are average. Learned my lesson with all the fees. I'll book elsewhere where there is no parking fee! There is no visitor parking. My friend had to pay $20 for 24-hour pass.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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Beautiful Grounds/Rooms Need Help
