Four Seasons Resort Orlando

Lake Buena Vista, Orlando

The hotel

Located inside the gates of Orlando’s Walt Disney World® Resort, Four Seasons Resort Orlando at Walt Disney World® Resort combines legendary Four Seasons hospitality with an unforgettable Walt Disney World® experience. Discover a world of fun and adventure at the 5-acre Explorer Island water park, spend an afternoon drifting along the lazy river, or enjoy some quality time together in the family pool. With 30ft water blasts, fog nozzles and jet sprays, the interactive Splash Zone is the perfect way for little ones to cool off from the hot Florida sunshine. If you’ve worked up an appetite after all that outdoor fun, Four Seasons Resort Orlando has the perfect selection of restaurants to help keep the hunger at bay! Enjoy the rooftop Spanish steakhouse, Capa, or Southern inspired PB&G, to satisfy cravings. At Ravello, you'll find fresh tasty dishes cooked the authentic Italian way. For light bites and refreshments, café Lickety Split is one of several delicious possibilities! To relax, mums and dads can take a dip in the adults-only pool or pay a visit to the luxurious on-site spa. With no less than 18 treatment rooms, 6 couples rooms, and a separate beauty salon, you’ll never be short of ways to indulge!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room

Where is it

Ideally situated within the gates of Walt Disney World® Resort. Transfer time from airport: 30 minutes.

Hotel information

443 rooms and suites on 16 floors in 1 building with 6 lifts. All with air-conditioning, cable television with pay-per-view films*, DVD player (on request), telephone, CD/clock radio, iPod docking station, safe, fridge, complimentary newspaper and hairdryer. Four Seasons Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Golden Oak View Rooms with 1 king-size bed and queen-size sleeper sofa or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Lake View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Park View Rooms with 1 king-size bed and 1 queen-size sleeper sofa or 2 double beds and sleeps maximum 3 adults or 2 adults and 2 children.

Golden Oak View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 2 adults and 1 child.

Park View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 3 adults or 2 adults and 2 children.

Complimentary scheduled transportation to the four major Disney Theme Parks: Magic Kingdom® Park, Disney's Animal Kingdom® Theme Park, Disney's Hollywood Studios®, and Epcot®. Buses run twice per hour to and from Magic Kingdom® Park, and once per hour to and from the other 3 parks. Overnight valet parking available $30 plus tax per day (payable locally, subject to change).

Capa Restaurant (Spanish Steakhouse, open for dinner), Ravello (Italian cuisine, open for breakfast and dinner), the PB&G (Southern Florida Fayre cuisine, all-day menu) and Plancha (Cuban American cuisine, all-day menu). 2 bars: The Lobby bar (open for dinner and cocktails until midnight), Capa Bar (rooftop cocktail bar). Lickety-Split (savoury quick bites throughout the day). 24-hour room service*.

Adults-only swimming pool and whirlpool. 3 Har-Tru tennis courts (lessons and racquet hire*). 24-hour fitness centre with cardio equipment, free weights, Yoga, steam room and whirlpool. Spa* at Four Seasons with 18 treatment rooms. Explorer Island family entertainment zone with zero entry family pool, splash zone, lazy river, 2 water slides and a rock-climbing wall. Kids For All Seasons complimentary kids' club (age 4-12). 'The Mansion' has 'beach' volleyball, basketball, outdoor table tennis, pool tables and bocce ball. Tom Fazio designed par-71 Tranquillo Golf Club.

Complimentary standard Internet access; high-speed wired and WiFi Internet access*. Overnight shoeshine service*.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2433)
  • Very good (240)
  • Average (84)
  • Poor (34)
  • Terrible (33)
Image of the Tripadvisor rating Stunning property in the grounds of the happiest place on earth

Mar 20, 2020 LegalWill Hong Kong, China

The hotel is stunning. The staff were wonderful and the facilities wonderful. Breakfast was delicious and the ability to buy Disney tickets on site is welcome. It would be great if the hotel was able to offer Disney resort benefits, but that is a Disney issue rather than an issue with the hotel. This is undoubtedly the best property in Orlando… Read more
The hotel is stunning. The staff were wonderful and the facilities wonderful. Breakfast was delicious and the ability to buy Disney tickets on site is welcome. It would be great if the hotel was able to offer Disney resort benefits, but that is a Disney issue rather than an issue with the hotel. This is undoubtedly the best property in Orlando that I have visited and I wouldn’t hesitate in staying again. Read less
Image of the Tripadvisor rating EXTREMELY DISAPPOINTED and LET DOWN.

Mar 15, 2020 GaycoupleNYC New York City, New York

his trip was booked in mid to late January and was specifically planned as a special 40th birthday surprise for me....by my boyfriend. My boyfriend planned this surprise with the hotel's various senior staff including the concierge team associates, the spa team associates, the pastry chef etc. He called almost every day twice a day for about a… Read more
his trip was booked in mid to late January and was specifically planned as a special 40th birthday surprise for me....by my boyfriend. My boyfriend planned this surprise with the hotel's various senior staff including the concierge team associates, the spa team associates, the pastry chef etc. He called almost every day twice a day for about a week prior to our arrival to make sure everything was going to be SPECTACULAR! he was very concerned that he wanted to make this as special as possible for me because of how much I wanted to go to Disney for my 40th birthday and because he wanted to show me how much he loved me.....he was assured not once but many times...not to worry....that everything would be perfect.....by the concierge and the four seasons team that he had "nothing to worry about because this was the four seasons and they specialize in making experiences exceptional" My boyfriend gave them the specifics of our arrival time and all the other details in order to make everything be fully realized and ready. In specifics he paid about $2,000 a night for a room for 4 nights..…that he also made very specific/detailed requests for… he paid close to $1,000 for balloons and a few hundred dollars for speciality cupcakes designed with Disney characters in mind…he booked special reservations for a character buffet breakfast, dinners at specialty restaurants, couples massages at the spa and on and on…he also was very specific about why this was all so important….and how much it means that this all go well….primarily because he wanted to ask me a special question on this trip. SO! We arrive at the hotel…around 3pm?..first thing that happens….our room is not ready and not available….they ask us to sit and wait…..no apologies (remember I’m not supposed to know anything about this surprise) they do not ask us if we would like some water or a beverage while we wait…nothing…they just ignore us…. second thing….room is not decorated with the balloons….the balloons have not arrived yet…..none of the other items are set up in the room either….3rd…about 45 min later he (my boyfriend) is angry and goes to the concierge and says….”WHAT IS GOING ON?!” They tell him it will be ready in 15 min…..as I watch balloons arriving in front of my face (not a surprise anymore) we arrive in the room…the balloons are arranged in such a way that it says “YPAPH IRTHB DAY MY BABE” haphazard and sloppy…the room has a problem with the thermostat….the room has a broken tv in the washroom….the room has none of the requested extra large towels, shower gels, and extra pillows that have been requested. Seem nice for a 5 star FOUR SEASONS hotel? does That seem like a team that was prepared and focused on making this an “exceptional” experience..no, it doesn’t. Moving on, head to the spa for a couples massage…..where we both receive lacklustre massages…we walk in it’s wide open with the curtains open to ambiance…no candles……nothing that suggests a romantic couples massage…. the older massage therapist yanks my legs back and forth…spends no time on the area I specifically asked him to focus on….washes his towels and hands in the sink right beside me….and basically prevents me from having a wonderful experience….we come out of the room and are presented with 2 plastic flutes..with prosecco….right after a massage? Do they want me to faint? Water should be given immediately after a massage to reduces soreness. One way to boost your odds for not being sore the next day is increase your water intake after your appointment. It helps move out waste products that the therapist worked out of your muscles into circulation this did not happen. Next day, head to the pool area…IT IS EMPTY….there is no one at the pool area….on any lounge chair…in any cabana….nobody in the pool…just an attendant…so we sit down together on a lounge chair big enough for two …and my boyfriend starts telling me something romantic…..as he begins saying something special to me…a pool attendant comes over and says “you can’t sit here…these have to be specially reserved” I ask “are they reserved for the next 2 hours” …and he says “no, but you have to pay to sit there” LOVELY!!!! What an incredible morning greeting…. Head to the hot tub…..guess what? 3 jets (out of 6?) are not even working….and the ones that are working are PUMPING COLD WATER into the hot tub! Yes! So now we are sitting in a “hot tub” with 3 jets shooting out cold water….I bring this to the attendants attention “oh, I don’t know….I’ll call the engineer” ……great morning…..so far…. Head for breakfast….I have to stand for about 20 minutes explaining to the juice bar girl how to make our protein shakes…#1 and #2 that she has to make it so we can actually drink it through the straw……… The incidents of negligence, laziness, incompetence, and just plain poor service from our 4 night stay……did NOT stop there…..but I am too tired to type any further…yes, they upgraded us to a suite for 1 night……after I refused the ridiculous offer of a bottle or sparkling wine to make up for this HORROR show…….they have been given one star for one reason only….It’s a BEAUTIFUL property…..but a Beautiful property is not what makes a hotel a 5 star hotel, it’s the small details, the kindness, the execution AND FULFILLMENT of requests AFTER weeks of phone calls/emails……we were both so disappointed…….I was let down….so was my boyfriend….I truly felt worse for him because of how much work and effort he put into all of this for me….to have this 5 star hotel drop the ball so many times….is just unacceptable. We were told to contact the resort to speak about the situation with someone....they gave us the front desk supervisor....we asked for the GM as this was a serious complaint.....we were told this person would contact us the following day....and LITERALLY NOBODY responded or contacted us...even after giving my direct number and email. I'm not sure if this had to do with us being gay or because they are just embarrassed by how poorly everything was handled....but we have suggested our businesses and associates to not book here...and I would suggest that you do this as well. Read less
Image of the Tripadvisor rating Amazing Resort, an attraction in itself

Mar 14, 2020 Leanne1205 Panama City, Florida, United States

This was our first trip to our Four Seasons and it was worth every penny. We stayed here for a Disney vacation and we can’t wait to go back. Make sure to set aside a day to just enjoy the resort (pools, water park, splash pad, kids club, game room, green spaces, restaurants) the Italian restaurant is amazing and also offers a character breakfast… Read more
This was our first trip to our Four Seasons and it was worth every penny. We stayed here for a Disney vacation and we can’t wait to go back. Make sure to set aside a day to just enjoy the resort (pools, water park, splash pad, kids club, game room, green spaces, restaurants) the Italian restaurant is amazing and also offers a character breakfast (much smaller crowd than other character meals) and the food was incredible. They had surprises for the kids and a scavenger hunt in the resort. Disney desk in the lobby is extremely convenient and helpful (magic bands, shuttle service) Read less
Image of the Tripadvisor rating 5 Star again!

Mar 12, 2020 Bigcityeater Chicago

I travel a lot for both work and pleasure and even with a bad experience at the Italian restaurant the hotel so fully deserves 5 star rating. I was there for a conference but my son and daughter in law came down for a Baby Moon and they raved about how well they were treated from the moment they arrived. My stay was also great. The staff were… Read more
I travel a lot for both work and pleasure and even with a bad experience at the Italian restaurant the hotel so fully deserves 5 star rating. I was there for a conference but my son and daughter in law came down for a Baby Moon and they raved about how well they were treated from the moment they arrived. My stay was also great. The staff were excellent, the Spa was amazing, the pool service Top Notch. The rooms were clean and the bed comfortable. So 5 stars! Read less
Image of the Tripadvisor rating Four Seasons Service - Business as usual - impeccable

Mar 9, 2020 Gracielacatta Miami Beach, Florida

Service overall in the whole property amazing. The disney desk is VERY handy and time saver. So its great their text service where they help you even before you arrive. Nothing like the small details of the FS, leaving my laptop and my dirty laundry when Came back from dinner a tissue was left to clean my laptop , my cable was neatly organized and… Read more
Service overall in the whole property amazing. The disney desk is VERY handy and time saver. So its great their text service where they help you even before you arrive. Nothing like the small details of the FS, leaving my laptop and my dirty laundry when Came back from dinner a tissue was left to clean my laptop , my cable was neatly organized and a bag was left next to my dirty laundry. The pools and the slide are a whole day trip or at least a whole afternoon on itself . Me and my 5 year old went to the park from 9-12 and came to enjoy the pools before our afternoon flight back. The bus to the park was really useful and well done, AC , USB ports and of course a disney movie. Dinner however was my only disappointment. Service was once again impeccable but the food , average. So sorry to put this review. The appetizer was slices of fish raw and it came out as it was just taken from the freezer with plate and and did not really and taste to it. The home made pasta was ok. The breakfast set up I would have loved to see out gluten free waffles and coconut milk yogurt. . The pools were great, I went March 2 , so no crows no people . Room felt a tiny felt " old " ( I guess it has had a lot of people ) totally understandable but it was clean. I have stayed over a dozen FS each all over the world. The service is a common denominator. Have to give this resort a 5. Sorry restaurant, was really dissapointed. Read less