Four Seasons Resort Orlando

Lake Buena Vista, Orlando

The hotel

Located inside the gates of Orlando’s Walt Disney World® Resort, Four Seasons Resort Orlando at Walt Disney World® Resort combines legendary Four Seasons hospitality with an unforgettable Walt Disney World® experience. Discover a world of fun and adventure at the 5-acre Explorer Island water park, spend an afternoon drifting along the lazy river, or enjoy some quality time together in the family pool. With 30ft water blasts, fog nozzles and jet sprays, the interactive Splash Zone is the perfect way for little ones to cool off from the hot Florida sunshine. If you’ve worked up an appetite after all that outdoor fun, Four Seasons Resort Orlando has the perfect selection of restaurants to help keep the hunger at bay! Enjoy the rooftop Spanish steakhouse, Capa, or Southern inspired PB&G, to satisfy cravings. At Ravello, you'll find fresh tasty dishes cooked the authentic Italian way. For light bites and refreshments, café Lickety Split is one of several delicious possibilities! To relax, mums and dads can take a dip in the adults-only pool or pay a visit to the luxurious on-site spa. With no less than 18 treatment rooms, 6 couples rooms, and a separate beauty salon, you’ll never be short of ways to indulge!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Theme Parks
  • Children’s Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Games Room

Where is it

Ideally situated within the gates of Walt Disney World® Resort. Transfer time from airport: 30 minutes.

Hotel information

443 rooms and suites on 16 floors in 1 building with 6 lifts. All with air-conditioning, cable television with pay-per-view films*, DVD player (on request), telephone, CD/clock radio, iPod docking station, safe, fridge, complimentary newspaper and hairdryer. Four Seasons Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Golden Oak View Rooms with 1 king-size bed and queen-size sleeper sofa or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Lake View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Park View Rooms with 1 king-size bed and 1 queen-size sleeper sofa or 2 double beds and sleeps maximum 3 adults or 2 adults and 2 children.

Golden Oak View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 2 adults and 1 child.

Park View Suites have a separate living area with 1 queen-size sleeper sofa and a bedroom with 1 king-size bed and flatscreen TV and sleeps maximum 3 adults or 2 adults and 2 children.

Complimentary scheduled transportation to the four major Disney Theme Parks: Magic Kingdom® Park, Disney's Animal Kingdom® Theme Park, Disney's Hollywood Studios®, and Epcot®. Buses run twice per hour to and from Magic Kingdom® Park, and once per hour to and from the other 3 parks. Overnight valet parking available $30 plus tax per day (payable locally, subject to change).

Capa Restaurant (Spanish Steakhouse, open for dinner), Ravello (Italian cuisine, open for breakfast and dinner), the PB&G (Southern Florida Fayre cuisine, all-day menu) and Plancha (Cuban American cuisine, all-day menu). 2 bars: The Lobby bar (open for dinner and cocktails until midnight), Capa Bar (rooftop cocktail bar). Lickety-Split (savoury quick bites throughout the day). 24-hour room service*.

Adults-only swimming pool and whirlpool. 3 Har-Tru tennis courts (lessons and racquet hire*). 24-hour fitness centre with cardio equipment, free weights, Yoga, steam room and whirlpool. Spa* at Four Seasons with 18 treatment rooms. Explorer Island family entertainment zone with zero entry family pool, splash zone, lazy river, 2 water slides and a rock-climbing wall. Kids For All Seasons complimentary kids' club (age 4-12). 'The Mansion' has 'beach' volleyball, basketball, outdoor table tennis, pool tables and bocce ball. Tom Fazio designed par-71 Tranquillo Golf Club.

Complimentary standard Internet access; high-speed wired and WiFi Internet access*. Overnight shoeshine service*.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2521)
  • Very good (244)
  • Average (87)
  • Poor (39)
  • Terrible (35)
Image of the Tripadvisor rating Four Season makes up for it!

Jul 14, 2021 485tiffanyj Summerville, South Carolina

Top notch service all the way! Great for families, couples or business. If the Four Seasons makes the smallest of mistakes they more than make up for it by doing lots of extras. Four Seasons has their staff and training to a science and art at the same time. I do wish their beds were as soft as The Peninsula Hotels but that's a personal… Read more
Top notch service all the way! Great for families, couples or business. If the Four Seasons makes the smallest of mistakes they more than make up for it by doing lots of extras. Four Seasons has their staff and training to a science and art at the same time. I do wish their beds were as soft as The Peninsula Hotels but that's a personal preference. Some prefer firm or medium firm. The lazy River is comparable to large water parks! Bose speaker and IPAD in the room that you can take to the pool! Great trip all the way around! Read less
Image of the Tripadvisor rating Truly 5 Star

Jul 13, 2021 T1292CYsarahc Calabasas, California

I cannot say enough amazing things about this resort. The staff was incredibly friendly and the amenities are second to none. The restaurants on-site are also delicious (in my previous reviews). The turn-down service was truly five star (pictured). The pool setup is also one of the best hotel pools I've been to. They have a lazy river, adult… Read more
I cannot say enough amazing things about this resort. The staff was incredibly friendly and the amenities are second to none. The restaurants on-site are also delicious (in my previous reviews). The turn-down service was truly five star (pictured). The pool setup is also one of the best hotel pools I've been to. They have a lazy river, adult pool, 2 slides, and a family pool (I may honestly be missing one because the place is massive). The service at the pool honestly was okay, but the food and cocktails were delicious! The grounds of the resort are extremely beautiful. They also have a Disney concierge on-site where you can make reservations and buy park tickets. For folks going into the park, they have a complementary shuttle service as well. I know The Four Seasons comes at a high price tag, but honestly you get what you pay for here. The experience was truly five star. Read less
Image of the Tripadvisor rating The Staff are the true stars!

Jul 13, 2021 MantyPam Manitowoc, Wisconsin

We spent 5 days at the Four Seasons Orlando over the July 4th holiday and loved every minute! Each and every Hospitality associate was genuinely friendly and always acknowledged us and asked how they could assist us. The staff truly made our stay memorable! Dining at Ravello, Capa and the pool bar were terrific! My husband and I both had spa… Read more
We spent 5 days at the Four Seasons Orlando over the July 4th holiday and loved every minute! Each and every Hospitality associate was genuinely friendly and always acknowledged us and asked how they could assist us. The staff truly made our stay memorable! Dining at Ravello, Capa and the pool bar were terrific! My husband and I both had spa services which were some of the best we’ve had, and we are experienced spa goers. As this was a couples vacation, we spent most of our time by the adult pool Oasis. The pool staff were terrific and we appreciated that Oasis was truly a quiet zone - no cell calls inside the pool area. We had a fantastic trip and the friendliness of the entire Four Seasons staff, along with really great dining, and gorgeous hotel grounds made it a trip to remember! Read less
Image of the Tripadvisor rating Perfection

Jul 3, 2021 Luv2Travel051617

This place earned its 5 star rating. Just a beautiful place with accommodating and thoughtful staff. Pools are kept pristine with attentive staff. My only complaints were that room service is a bit slow and while the goofy breakfast is nice it is not as good as the character breakfast at Topolinos - those are my only two “know before you go”… Read more
This place earned its 5 star rating. Just a beautiful place with accommodating and thoughtful staff. Pools are kept pristine with attentive staff. My only complaints were that room service is a bit slow and while the goofy breakfast is nice it is not as good as the character breakfast at Topolinos - those are my only two “know before you go” nuggets of wisdom. Rooms are well appointed and housekeeping was fantastic. My daughter was convinced we had fairies! The kids scavenger hunt was a sweet little activity, worth doing - especially for that amazing gelato prize…better than what I’ve had in Italy! Overall, hotel is so worth the splurge. We’ve stayed at the Ritz, Waldorf and grand Floridian, this place blows them all out of the water. Don’t know how we ever come back to Orlando and not stay here! Read less
Image of the Tripadvisor rating Be Very Careful About Staying At Four Seasons Orlando--The Service Post Covid Is Not Good!!!

Jul 3, 2021 T2849UJtimr

I don't even know where to start but this experience was so bad that i will write my first review ever. This is after stays at the 4 Seasons in New York and Chicago which were top notch---this is no comparison Four Seasons Management Tyson Nales to Mary Nuriddin referred to my stay below in writing as a GLITCH---A GLITCH! The below are the… Read more
I don't even know where to start but this experience was so bad that i will write my first review ever. This is after stays at the 4 Seasons in New York and Chicago which were top notch---this is no comparison Four Seasons Management Tyson Nales to Mary Nuriddin referred to my stay below in writing as a GLITCH---A GLITCH! The below are the facts as it relates to what Four Seasons Management refers to as a "GLITCH". What is sad is this would have taken 5 minutes of effort by management to discuss and rectify with me instead i am wasting hours of time now trying to address. 1. SERVICE at PB&G: EVERY day of the 4 we stayed there we had to ask numerous times if someone could come and take a food and beverage order, (4-6 times each day) with wait on average 40 minutes for someone to respond on 2 of the days. The other 2 days we were so demoralized that we said FORGET IT and we just went directly to PB & G and either sat at the bar or ordered and waited for take out. MANAGEMENT IF YOU ARE READING THIS PLEASE CHECK OUR PORTFOLIO AND YOU SHOULD SEE THE PG&G BAR CHARGE AND TAKEOUT. WE DID NOT COMPLAIN TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 2. HOUSEKEEPING: After our first night they came at 8:15am ringing our doorbell to clean our room. What the hey we were still asleep so they woke us up--who comes ringing your doorbell at 8:15am? >Subsequently our room was not made up 2 of the next 3 days by 6pm so we had to CALL and ask housekeeping to come do their job. WE DID NOT COMPLAINT TO ANYONE WE JUST ACCEPTED THE POOR SERVICE. Is this the type of service to accept at $1,000 a night? 3. BUSINESS CENTER: I went down to their ground floor to use the business center, (you gain access with your room key as there are 2 computers and a printer to access). Upon entering there was another party in the office who told me, "that he was doing a private mediation and that he will be using the center for the next 3 hours and that i had to depart) which is fine--no problem. I then went up to the front desk to make mention and if there was another computer that i could access and i was rudely told NO and SORRY there are no other options. THERE WAS ABSOLUTELY NO EFFORT EFFORT MADE TO TRY AND PROVIDE ANY HELP, SUPPORT OR SOLUTION, IT WAS JUST TOUGH--SORRY MISTER. I did request a manager, explained the situation and the manager was able to provide me a laptop to use which ended up being very helpful. KUDOS to the manager for his customer service. 4. RAVELLO RESTAURANT: LOUD--LOUD--LOUD you can't even hear yourself talk the place is so loud and noisy. The service the first night was bad, (not bringing items we ordered so we just said FORGET IT, waiting 15 minutes for desert--a few scoops of gelato) but in fairness service did begin to improve over the course of our stay. ALBEIT the food is very good---the review on the food is 5 STAR. 5. CHECK IN AND CHECK OUT FRONT DESK: a. I never received review of my portfolio charges upon checkout on Sunday, June 13th. The front desk attendant provided me a "verbal behind the desk while looking at his screen" that all my American Express travel perks were included. He said they would "email me my receipt". IF I WOULD HAVE BEEN GIVEN THE COURTESY OF A REVIEW OF MY CHARGES I WOULD HAVE CAUGHT THIS UPON CHECKOUT and addressed it then. SINCE I WAS NOT PROVIDED UNTIL DAYS LATER I HAVE TO address after the fact. b. Upon arrival home there was no email of my portfolio of charges. i had to call on Tuesday June 15 and request the portfolio to be sent--IT WASN'T and i had to call again on JUNE 16 to eventually receive my portfolio of charges. c. On my portfolio there was handwritten in an additional $800 a night charge for an upgraded room that i did not authorize. I did initial upon check in but the handwritten addition was added and placed AFTER my initial check in---WHO DOES THAT? 6. MANAGEMENT RESPONSE; a. Tyson Nales seems to think that since i voiced the above 3 days after i departed that somehow the issues didn't exist or are a GLITCH? b. Why would i need to complain about all the above on the spot like some jerk--i just want to relax and enjoy my stay, aren't we all staying and paying the Four Seasons for a certain type of service in the first place? If they don't deliver isn't that on them? Why are they putting it on the customer? b. Where is the customer service? Where is the sincere attempt to try to make even a small effort to listen, understand and address? c. Tyson Nales did call and leave me a voice message but with no solution. I am not looking for an apology i expect the above to be addressed. Read less