Lake Buena Vista Village Resort & Spa

Lake Buena Vista, Orlando

The hotel

The Lake Buena Vista Resort Village & Spa has fast become a firm favourite with guests, thanks to its supreme location and first-class amenities. Guests can enjoy condominium-style accommodation with all the comforts and conveniences of home. Your private patio or balcony is the perfect place to unwind with a pre-dinner drink, admiring the beautiful sunset in the distance. You are only minutes from the theme parks with Walt Disney World Resort in one direction and Universal Orlando Resort™ in the other — a convenient area to be when staying in the famous fun-filled destination of Orlando, Florida!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Safety Deposit Box
  • Wheelchair access

Where is it

Located on State Road 535 in Lake Buena Vista, with the Lake Buena Vista Factory Outlet Stores onsite. 5-minute drive to Walt Disney World Resort and 15 minutes to Universal Orlando Resort™. Driving time from airport: 25 minutes.

Hotel information

496 apartments, from 8-15 floors, in 5 buildings all with lifts. 2-Bedroom Apartments sleep up to 6 adults with a king-size bed in master bedroom, 2 single beds in 2nd bedroom and double sleeper sofa in the living area. All apartments have a balcony, air-conditioning, ceiling fan, 42" TV screen and TV's in all bedrooms, fully-equipped kitchens with coffee machine, oven, dishwasher, fridge, hob, microwave and kettle; a separate laundry area with washing machine and tumble dryer, safe, iron and board, en-suite facilities in the master bedroom with Jacuzzi bath and a 2nd bathroom and hairdryer.

3-Bedroom Apartments sleep up to 8 adults with king-size bed in both the master bedroom and 2nd bedroom, and 2 single beds in 3rd bedroom with double sleeper sofa in the living area.

2-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 2-Bedroom Apartments are available at a supplement.

3-Bedroom Apartment Virgin Holidays Club Rooms with the same amenities as 3-Bedroom Apartments are available at a supplement.

Club Rooms are available at a supplement and offer the following additional benefits:

• Priority check-in upon arrival

• Preferred views with an upgrade to either a Walt Disney World firework view or a pool view

• Priority boarding on to the scheduled hotel shuttles operated to the theme parks

• Free drinks — soft drinks and bottled water in fridge on arrival and then replenished daily

• 2 complimentary material charges for kids program per child per stay

• Daily “light touch” housekeeping which includes towel exchange, rubbish removal, light dusting and vacuum of uncluttered surfaces

• Spa treatments — for a stay 7 nights or more, two 20 minute spa treatments per apartment. Age restriction of 16 years or above on spa facial and body treatments

• Late check-out until 3:00pm on day of departure

Why is this a Virgin Holidays favourite?

Fantastic location near to the theme parks and right next door to the Lake Buena Vista Factory Outlets

Great for families with both 2- and 3-Bedroom Apartments sleeping up to 8 people

Amazing pool with a pirate ship and water slide

Exclusive Virgin Holidays benefits:

  • Receive a 25% discount on spa treatments
  • Complimentary welcome drink on your arrival
  • Receive 10% discount on all food and drink at Frankie Farrell's Irish Pub and Lanis Luau Poolside Bar and Grille
  • Although there is a Resort Fee at Lake Buena Vista Resort Village & Spa, we have this covered saving you $13.95 per day
  • Arrivals from 1 Jan '19 receive 1 x complimentary round trip per person on scheduled evening shuttle to International Drive restaurants and shops (24-hour advance reservation required)
  • Discount shopping voucher for the Lake Buena Vista Factory Outlet Stores

Complimentary self-parking.

Frankie Farrell's Irish pub, (breakfast, lunch and dinner), screens live Premiership football games and offers Seasonal entertainment, families welcome. Pizza Hut™ Express, poolside bar serving drinks and snacks.

2 swimming pools, including 1 themed pool with pirate ship complete with shooting water cannons, water slide tumbling waterfalls and other fun interactive water features. Hot tub, fitness centre (open 24 hours). Reflections full-service Spa & Salon*, a world-class signature health spa offering selection of spa services in a serene setting. It offers 10 treatment rooms, 1 hydrotherapy tub room, sauna room, private relaxation rooms, 2 deluxe couples' treatment rooms as well as salon services. StaySky Kids' Club offering scheduled activities including face painting, poolside fun, kids' movie nights and arts and crafts (seasonally available)*. Games room with billiard tables and a vast selection of video games.

24-hour reception, internet facilities*, mini-market, gift and sundries shop. Maid service available*. Room service*, DVD players available at reception* (subject to availability), over 120 factory outlets adjacent to resort. Cash-point machine.

Resort Fee Waived: For all Virgin Holidays customers saving $13.95 plus tax per room per day.

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights at all times.

* Denotes local charge.

Minimum age for check-in is 21 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5726)
  • Very good (2972)
  • Average (1183)
  • Poor (485)
  • Terrible (408)
Image of the Tripadvisor rating DO NOT STAY HERE! RATS!

Apr 28, 2021 nookem727

Rooms are outdated. Pool is not clean. Rats on property. Pool staff (older gentleman) rude to guests. Game room token machines are broken. I would not recommend staying here at all. Look elsewhere in Disney area.
Image of the Tripadvisor rating Outdated and not clean

Apr 21, 2021 debs499 Northville, Michigan

Stayed in a 3 bedroom suite, one King bed had a dirty comforter on the bed between sheet and top cover! It was nasty, blood as well as food smeared on it! We washed it in the washer In the suite however the dryer did not blow hot air so comforter did not dry for hours! Since the dryer did not work we were not able to wash any clothes during our… Read more
Stayed in a 3 bedroom suite, one King bed had a dirty comforter on the bed between sheet and top cover! It was nasty, blood as well as food smeared on it! We washed it in the washer In the suite however the dryer did not blow hot air so comforter did not dry for hours! Since the dryer did not work we were not able to wash any clothes during our stay. Second bathroom had bath scum around the tub and the blinds in the window in the shower had black mold on it, and a roach was found climbing the wall. We were given 4 towels for 7 people, we had to go buy towels so we each had a towel. The over all stay was fine, the pools were lovely. But during a pandemic you would think cleanliness would a top priority for the facility. Read less
Image of the Tripadvisor rating Bad idea for 3rd time

Apr 20, 2021 bettysH6759OB Fort Myers, Florida

I have stayed with my family multiple times at Lake Buena Vista Resort Village & Spa and I have to say this time was very disappointing. Room had 3 towels and the furniture is dirty , really need updating. Worse yet people staying there were smoking marijuana on the balcony and in the pool area.
Image of the Tripadvisor rating PLEASE Do Not Stay Here

Apr 19, 2021 446dawnm Virginia Beach, Virginia

I’ve stayed in hundreds of hotels, motels, condos and the like. I will NOT return to the LBVRV&S. The room was filthy and the staff was rude. The best part of the property is the themed pool. It does offer a great deal of fun and the water seemed clean. There was no social distancing of pool chairs. The towel cart had no clean, dry towels.… Read more
I’ve stayed in hundreds of hotels, motels, condos and the like. I will NOT return to the LBVRV&S. The room was filthy and the staff was rude. The best part of the property is the themed pool. It does offer a great deal of fun and the water seemed clean. There was no social distancing of pool chairs. The towel cart had no clean, dry towels. After being there for two hours, an employee arrived with a cart of towels that quickly went to guests. We never saw the employee again. The bar has a nice menu, except they were out of many items, including burgers, which left diners with only 3 or 4 options. But the pool, while a joy, doesn’t make up of the long list of issues in the hotel/condo. The resort may try to claim the cutbacks in staff and resources are due to Covid, but we know that cleaning shouldn’t be cut back. And more so now than ever, the details are important. So here are some highlights. To begin, my family stayed in a 3 bedroom, 2 bathroom unit that supposedly sleeps 8-10 people. Upon arrival there were 2 towels in the room. I called the front desk to share our concerns about the room (which I will detail next) and the missing towels. The front desk staff told me that she could not send us EXTRA towels and that because we would not have housekeeping, we had to wash the towels ourselves. I explained I was happy to and fully prepared to wash towels during the week, but that we had to at least have enough towels for our family. She said she’d send 2 or 3 more. I said, No, I need 6 more sets of towels. At which point, she hung up on me before I could share additional concerns. There was a massive white substance across the sofa. And the armchairs were black with filth. We did not let anyone sit on the sofa or chairs during our stay. There was dust everywhere. There was coffee residue still in an unwashed cup in the cabinet. In a room that sleeps 8-10 people, there were 4 coffee cups, 4 juice cups, and 4 drinking cups. The drawers on the dressers in both king rooms would not slide, which made them inoperable. The second king room is too small to lay suitcases out so it made it very difficult to dress and move around the room. There was a hole in the carpet and debris left from being un-vacuumed. The grate that covers the air filter was disgusting. During a time of a respiratory virus, this should be cleaned weekly or between guests. The trash shoot at the end of the hallway was clogged. My husband mentioned it to staff in the hall. But nothing changed. The smell was horrible. Please, there are too many options in the area to choose from - avoid this hotel. Read less
Image of the Tripadvisor rating Amazing place and Ericka was fantastic

Apr 19, 2021 Javier12180

ERika was an incredible waitress and bartender doesn’t get any better then that would thank you guys for such a great place and safe place to stay, I will definitely refer this to many of my colleagues in the music business