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An iconic Orlando resort just 1.5 miles from Walt Disney World, the Orlando World Center Marriott has fun-for-all down to a tee. Whizz down 7 thrilling waterslides, and take a dip in our 400,000 gallon lagoon pool or float your worries away in our 575-foot lazy river. Little explorers will enjoy a space designed just for them while the adults will taste tropical libations hand crafted and delivered right to their pool chair. Treat yourself to some R&R in the spa, or tee up a round of golf, both just steps from your room. Dine in 10 unique outlets, including a grab and go pantry, and a lively sports pub plus monthly culinary special events. Getting to the magic is easy with our scheduled shuttle service and you are just a short drive away from shopping, dining and nightlife. Whatever adventures you are seeking on your next getaway, make Orlando World Center Marriott your destination.
Amenities
Golf
Tennis
Families
Bar
Fitness Centre/Gym
Free transport to theme parks
Games Room
Internet Access
Laundry Service
Restaurant
Room Service
Safety Deposit Box
Where is it
Within a 5-minute drive to Walt Disney World Resort, and 15 minutes to Universal Orlando Resort™. Transfer time from Orlando International Airport: 20 minutes.
Hotel information
2,010 rooms and suites on 28 floors in 1 building with 15 lifts. All with private balcony or patio, air-conditioning, cable TV with streaming entertainment, coffee maker, safe, iron and board, mini-fridge, bath amenities, and hairdryer. Standard Rooms are 425 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Pool View Rooms are 425 sq ft and have views of the gardens and pool, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Scheduled transport to Walt Disney World Resort (included in resort fee). Self-parking $24, or valet parking $40, both plus tax, per day (payable locally, subject to change).
Latitude & Longitude (American cuisine, open for breakfast and lunch). Siro Urban Italian Kitchen (Italian fare, open for dinner). High Velocity (sports bar and restaurant, open for dinner). Mikado Japanese Steak House (open for dinner) Falls Pool Bar & Grill (poolside dining, open for lunch and dinner). Central Pantry (grab-and-go food). Starbucks®. The Lobby Lounge (sushi and small plates, open for dinner). Room service*.
Falls pool oasis with a 400,000 gallon lagoon pool, 3 waterslides. Splash zone kids' pool. Whirlpool. River Falls Waterpark with 3 multi-rider waterslides, 575-foot lazy river. All poolside areas are equipped with ample poolside lounging, private cabanas and pool towels. The Spa at the Orlando World Center Marriott*. Fitness center 18-hole golf course. Sand volleyball court. Jogging trail. Video arcade*. Nightly laser show. Daily activities & seasonal events.
Complimentary WiFi in lobby. Gift shop. Hawks Landing Pro Shop. Laundry/dry cleaning service*.
This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).
Resort fee inclusions:- Daily admission to River Falls Water Park for up to 4 guests - Daily scheduled shuttle service to Disney Parks for up to 4 guests - Nightly scheduled shuttle service to Disney Springs for up to 4 guests - Complimentary bag of practice balls and club rental for driving range use for up to 4 guests - Enhanced in-room wireless internet for up to 6 devices. (Resort fee price and offerings are subject to change and will be based on current price and offerings upon arrival.)
* Denotes local charge
Based on 6656 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3570)
Very good (1760)
Average (715)
Poor (325)
Terrible (286)
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Nov 24, 2023Rico O
Overall it's a decent place with some bad policies. I chose this resort primarily because of the large pool and water slide area for the kids. I was told that I couldn't wear prescription sunglasses on the slide "for my safety" to not disappoint my son, I squinted and staggered up the stairs and down the slide several times which was... Safer? I…
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Overall it's a decent place with some bad policies. I chose this resort primarily because of the large pool and water slide area for the kids. I was told that I couldn't wear prescription sunglasses on the slide "for my safety" to not disappoint my son, I squinted and staggered up the stairs and down the slide several times which was... Safer? I talked to a few people and nobody could give me an answer about this policy or what scenario would lead sunglasses to be dangerous.
I also found the thumping base around the pool area very annoying, especially first thing in the morning.
Prices for everything here including parking and restaurants are astronomical, but I think that's par for the course around the Disney area.
Most things were fine at this place, a few items tainted my experience.
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Check your bill carefully! And request that your room be properly cleaned!
Nov 23, 2023Sagu G
This is probably our 3rd stay at the Orlando World Center Marriott. We had 2 back to back reservations at the hotel (both Suite rooms). We loved the hotel, the facilities, the arcade, the pools, and the newly opened water slides. There were many great people working at the hotel who went above and beyond and provided great service. The breakfast…
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This is probably our 3rd stay at the Orlando World Center Marriott. We had 2 back to back reservations at the hotel (both Suite rooms). We loved the hotel, the facilities, the arcade, the pools, and the newly opened water slides. There were many great people working at the hotel who went above and beyond and provided great service. The breakfast was great, reasonably priced. The lady who checked us in for our second reservation, patiently explained all facilities and amenities available to us.
However, the checkout experience both times was really unpleasant and has ensured that we will never return to this property and neither will we recommend it to anyone else. We were checked out by the Assistant Front Desk Manager Nicholas Bayala. Here is where we ran into problems:
1) We checked out of our first Suite on 11/21. We noticed on the bill that we had been charged for both Valet and Self-parking. When asked how was that possible since we only did Valet, Nicholas apologized and removed the charge for self parking.
2) When making the reservation we had clearly specified that the room (which accommodates 6 people per the website) will be occupied by 2 adults and 1 child. We noticed an "extra person" charge for nearly $50 per night. When asked what this was, we were told that since we had more than 2 adults (which we did not!!!) we were charged extra. We were told this charge was clearly stated on the resort website. When we said we were only 2 adults and 1 child Nicholas said he would waive the charge as a favor to us
3) I then went and checked the entire website for Orlando World Center Marriott. I could not find a mention for this "extra person" charge on any page. Not when I click to make a reservation, not on the main website, not on the accommodations page, no mention of this charge at all!!!
4) We checked out of our second reservation Suite on 11/23. This time the room was for 3 adults and 1 child. Something we had clearly stated when we booked the room. The room is meant for many more adults than we had in our party. Again we find a charge for extra person for $50 per night.
5) We told Nicholas that:
(a) No where on their website is there a mention of this charge
(b) The people in our party (total of 4) were well below what the
room accommodates
(c) There was no mention of this charge on our reservation confirmation or in our reservation email
5) Nicholas proceeded to tell us that "I am not calling you liars" but the charge is clearly mentioned on the website. When asked to show us where it is mentioned HE COULD NOT FIND IT!!! And then had the gall to tell us that I don't have to show you where it is mentioned and it can be charged to us
6) When asked if he could give us in writing that we are disputing this charge and that he is still putting it on the bill so that we can dispute it later with Marriott, he refused and then decided to take the charge off the bill!!!!
This more than anything left a bad taste! Why charge us for something which was not clearly stated at the time we made the reservation! Why then state it is clearly highlighted on your website when it is not!! And then why proceed to call us liars when we said its not on your website and then fail to find it yourself!!!!
We usually stay more than 30 nights each year at a Marriott hotel. Never I have ever refused to pay a charge when it was clearly mentioned upfront. This was the worst stay ever - thanks solely to the checkout experience handled by Nicholas! It spoiled our Thanksgiving and I did not appreciate being called a liar after showing such loyalty to Marriott!
Another thing:
On the third day of our stay, our room was not cleaned. I called and was told they provide service every second day. Clearly which is not true - because our room was cleaned on the 1st and 2nd day. On no day was the floor vacuumed. It was really dirty and I could see hair, dirt on the floor.
In our second suite (which had 2 bathrooms) the second bathroom was not even cleaned. When we came back, the towels were still on the floor, and the trash (with leftover food) was still full.
Having stayed at Marriott hotels on many occasions and as loyal customers who often have no cause for complaint, this stay was disappointing.
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Amazing place to stay, especially for families.
Nov 13, 2023smumey42Stayton, OR
This hotel is huge and has every amenity you might need. Multiple restaurants, The Pantry which is basically a convenience store, multiple shops, multiple pools, workout center, mini golf, regular golf, running/walking trail, laundry room, and more.
Ate at three of the restaurants and they were all good. The Pantry is overpriced and the hot food…
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This hotel is huge and has every amenity you might need. Multiple restaurants, The Pantry which is basically a convenience store, multiple shops, multiple pools, workout center, mini golf, regular golf, running/walking trail, laundry room, and more.
Ate at three of the restaurants and they were all good. The Pantry is overpriced and the hot food options are blah. This is a “resort” so everything is twice as expensive as it should be, but that’s what resorts are all about.
Came here for my wife’s work conference. Keep in mind, this is a resort with water park so expect lots of kids. I was still able to relax.
Disney Springs is across the street just a mile away. Need to take a ride share as the 1 mile is not walkable due to freeways.
Overall this place had everything, had friendly staff, clean everything and was relaxing. Would recommend.
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Great stay
Nov 6, 2023Kyle REnglewood, Colorado
Huge hotel. Grounds are kept clean and nice. Great pool area. Really enjoyed having a running trail that was easy to follow. Beds were comfortable and rooms were very clean. Quiet as well. Close to Disney and affordable. Would stay here again.
Don't go for its Halloween
Nov 6, 2023testcatbobPlymouth, United Kingdom
We've been coming to the Marriott resort for many years and sadly its lost its charm somewhat. We understand over the years that times change and some changes are good but one thing that we were really sadden by was the Halloween put on for the children. In previous times, perhaps before Covid, there were kid's stations around the whole of the…
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We've been coming to the Marriott resort for many years and sadly its lost its charm somewhat. We understand over the years that times change and some changes are good but one thing that we were really sadden by was the Halloween put on for the children. In previous times, perhaps before Covid, there were kid's stations around the whole of the Marriott pool areas, in reception and even at Royal Palms and Sabel Palms there were things to do or find. The stations weren't just about collecting sweets, you could get some basic/small toys and do activities from colouring to making potions and slime so it was a really good event that made you explore the whole campus, meet other families, etc. Sadly this time, Marriott decided the whole event should be enclosed to their turf area at the main pool so it lead to a very short, have some sweets from 3 little stations, pretty much 30 paces from each other and that was it. They did put on some self play games which was a nice touch but even then there was no colouring or creativity side to it. It felt very much "We need to keep kids in one area, must not disturb the corporate side, dumb it down and keep it within cost".
For us, thats a biggy, our children our still young enough to love Halloween but Marriott didn't deliver this time round.
For those going as a family: This place is expensive and you'll get charged for pretty much everything including parking, falls pool (has lazy river and water shoots), gaming room, wifi, etc so when you book be mindful that the cost can escalate quickly. The other thing to mention is breakfast buffet is nice but insanely expensive for a family and I wouldn't say you get your money's worth, some of the servers are useless and slow this time round which we've never had.
Its a good place to stay though if you have the money, always clean and perfectly positioned to Disney and other parks.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
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With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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