Sheraton Vistana Resort

Lake Buena Vista, Orlando

The hotel

This 135-acre resort has an astonishing array of sporting opportunities including tennis and mini-golf, as well as several swimming pools and whirlpools in which to splash around. There are lots of organised activities, which we reckon doubles your fun and gives you the chance to meet new friends. Whether its the sports or the theme parks that have tired you out, why not treat yourself to a massage - you are on holiday after all! Dining choices include Zimmies, Tacky Tiki Bar and Grill and Castaways. The apartments are attractively furnished, light and spacious, and the 2-Bedroom Apartments sleep up to 8 people.

Amenities

  • Children's Pool
  • Children’s Playground
  • Bar
  • Free Parking
  • No Smoking
  • Babysitting service
  • Wheelchair access
  • Volley Ball
  • Restaurant
  • Bicycle Rental
  • Families
  • Theme Parks

Where is it

A 5-minute drive to Walt Disney World Resort and 15 min to Universal Orlando Resort™. Transfer time from airport: 25 minutes.

Hotel information

1- and 2-Bedroom Apartments, all with air-conditioning, comfortably furnished living room with sleeper sofa, TV and DVD, coffee maker, fully-equipped kitchen with dishwasher and washer/dryer, iron and board. 1-Bedroom Apartments have 1 king-size bed and double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Apartments have master bedroom with king-size bed, 2nd bedroom with either 2 double or twin beds, and double sleeper sofa, sleeping maximum 8 adults or 4 adults and 4 children.

Complimentary self-parking.

Tacky Tiki Bar and Grill offering pizza, burgers, salads and wraps, Zimmies restaurant, Castaways bar and grill plus a café and poolside bars.

7 swimming pools, 6 children's pools, 8 whirlpools, 13 Championship floodlit tennis courts, 9-hole mini-golf course, 3 recreation centres with fitness facilities, saunas, steam rooms, massage therapy*, basketball, shuffleboard courts, volleyball sandlots, 3 video games rooms, bikes* and sports equipment rental*, children's playground, scheduled family activities and supervised children's activities.

Tennis-pro shop. Babysitting*. General store. 24-hour controlled entry gate. Daily housekeeping. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Car hire is essential due to the location and proximity of local facilities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5246)
  • Very good (2624)
  • Average (866)
  • Poor (407)
  • Terrible (356)
Image of the Tripadvisor rating disappointing

Jul 3, 2020 H9328SLanthonyg West Palm Beach, Florida

Upon arrival I was told nothing in the resort was open except 2 pools but as the week would progress more would open. Nothing did. No mini golf or even a pool bar. By Thursday there seem to be a lot of people checking in and still nothing else opened not even a pool. The pool was packed and they still did not open another one. It was a huge safety… Read more
Upon arrival I was told nothing in the resort was open except 2 pools but as the week would progress more would open. Nothing did. No mini golf or even a pool bar. By Thursday there seem to be a lot of people checking in and still nothing else opened not even a pool. The pool was packed and they still did not open another one. It was a huge safety hazard. It was impossible to have any social distancing at all. I planned this trip being my 50th birthday and the resort site did not show all the activities that were closed. When I spoke to a manager I was told all employees went through signing up during the Covid-19 and could see things were shut down. I explained that did not help if you booked months in advance. I had to leave three days early because the only thing to do at the resort was the pools and they were not complying with social distancing and were not safe. Highly disappointing because the resort could of made for a special 50th. Maybe my next one!!!! Read less
Image of the Tripadvisor rating Covid19 Vacation

Jul 2, 2020 ldojohnson Columbus, GA

We just returned from our vacation. We were supposed to stay 7 nights but ended up only staying 5 nights due to the pandemic. We stayed in a 2 bedroom villa in Cascades right across from the pool. The room was pretty clean, but not spotless as I would have expected during these times. I brought my own cleaning supplies, sprays, and disinfectants… Read more
We just returned from our vacation. We were supposed to stay 7 nights but ended up only staying 5 nights due to the pandemic. We stayed in a 2 bedroom villa in Cascades right across from the pool. The room was pretty clean, but not spotless as I would have expected during these times. I brought my own cleaning supplies, sprays, and disinfectants with me and gave the room a thorough cleaning before we unpacked. There was hair in the shower and on the vent underneath the vanity in the bathroom. The furniture in the living area was dusty, indicating it had not been wiped down. Only two pools were open and they were not spaced for social distancing either. We would go to the pools when they first opened at 9 am and would stay until the crowds arrived. We would also go during the last hour of the day 8:00 - 9:00pm. People are not respectful of staying their distance, which is why we decided to leave early. People also didn't wear masks throughout the property as required by the resort and Orange county. I've posted a couple pictures of what the pool looked like in the first hour or two of the day. We were able to enjoy mini golf onsite. The marketplace was also open and we were able to get the kids icecream. The resort is located near many restaurants, so we had no problems getting takeout for dinner. We are owners at Sheraton Vistana and usually stay at Vistana Villages. We probably won't return until things improve with the pandemic. I thought Marriott cleaning standards were heightened during this time and many people just don't take social distancing seriously. Still a nice, beautiful resort Read less
Image of the Tripadvisor rating No air conditioning! No apology!

Jun 26, 2020 Sherryedw Winston Salem, North Carolina

The property is very beautiful. I had a great experience checking in. We get to our 2 bedroom villa and the temperature inside was 79 degrees. We turned it down to 68 and left. When you returned it was 76degrees. I called the front office and they sent someone. He came in and went out a couple of time and said it was working and blowing cold. It… Read more
The property is very beautiful. I had a great experience checking in. We get to our 2 bedroom villa and the temperature inside was 79 degrees. We turned it down to 68 and left. When you returned it was 76degrees. I called the front office and they sent someone. He came in and went out a couple of time and said it was working and blowing cold. It was not. The next morning it was still 75. We had a girl with us who had a heart transplant and takes meds that makes her hot. She was miserable. When I went to check out I shared that the air did not work and she said oh no we will fix it immediately. She never said any about our situation. No apology of any kind. I’m not a petty but knowing how hard it was for our girl, I won’t give another chance. Make sure the air works before you unpack!! Read less
Image of the Tripadvisor rating Sheraton Vistana Villas

Jun 25, 2020 prov31mama Orlando, Florida

We just stayed in the two story townhouse and it was A-MAZING! So much room for our family of 8. The extra upstairs loft served well as an office and play area and the sofabed in the loft and downstairs living area were absolutely perfect. The vaulted ceilings made it seem even bigger. Sheraton quality decor and upgrades, we couldn't have been… Read more
We just stayed in the two story townhouse and it was A-MAZING! So much room for our family of 8. The extra upstairs loft served well as an office and play area and the sofabed in the loft and downstairs living area were absolutely perfect. The vaulted ceilings made it seem even bigger. Sheraton quality decor and upgrades, we couldn't have been happier. Some of the amenities were closed due to the current safety measures in place, but the kids enjoyed the pool and it was the perfect location close to Disney Springs, Universal, Sea World/Aquatica and Outlet Malls. Read less
Image of the Tripadvisor rating MUCH NEEDED VACATION

Jun 25, 2020 TammyHolden

My family and I enjoyed our 7 day stay with Sheraton Vistana @ Lake Buena Vista Florida. The Units were comfortable and spacious, with everything you need, that makes you feel right at home. The pool was awesome with the cool waterfall! If you haven't stayed here, I recommend Sheraton Vistana as your next destination HAVE TO DO!