Sheraton Vistana Resort

Lake Buena Vista, Orlando

The hotel

This 135-acre resort has an astonishing array of sporting opportunities including tennis and mini-golf, as well as several swimming pools and whirlpools in which to splash around. There are lots of organised activities, which we reckon doubles your fun and gives you the chance to meet new friends. Whether its the sports or the theme parks that have tired you out, why not treat yourself to a massage - you are on holiday after all! Dining choices include Zimmies, Tacky Tiki Bar and Grill and Castaways. The apartments are attractively furnished, light and spacious, and the 2-Bedroom Apartments sleep up to 8 people.

Amenities

  • Children's Pool
  • Children’s Playground
  • Bar
  • Free Parking
  • No Smoking
  • Babysitting service
  • Wheelchair access
  • Volley Ball
  • Restaurant
  • Bicycle Rental
  • Families
  • Theme Parks

Where is it

A 5-minute drive to Walt Disney World Resort and 15 min to Universal Orlando Resort™. Transfer time from airport: 25 minutes.

Hotel information

1- and 2-Bedroom Apartments, all with air-conditioning, comfortably furnished living room with sleeper sofa, TV and DVD, coffee maker, fully-equipped kitchen with dishwasher and washer/dryer, iron and board. 1-Bedroom Apartments have 1 king-size bed and double sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

2-Bedroom Apartments have master bedroom with king-size bed, 2nd bedroom with either 2 double or twin beds, and double sleeper sofa, sleeping maximum 8 adults or 4 adults and 4 children.

Complimentary self-parking.

Tacky Tiki Bar and Grill offering pizza, burgers, salads and wraps, Zimmies restaurant, Castaways bar and grill plus a café and poolside bars.

7 swimming pools, 6 children's pools, 8 whirlpools, 13 Championship floodlit tennis courts, 9-hole mini-golf course, 3 recreation centres with fitness facilities, saunas, steam rooms, massage therapy*, basketball, shuffleboard courts, volleyball sandlots, 3 video games rooms, bikes* and sports equipment rental*, children's playground, scheduled family activities and supervised children's activities.

Tennis-pro shop. Babysitting*. General store. 24-hour controlled entry gate. Daily housekeeping. Complimentary WiFi.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Car hire is essential due to the location and proximity of local facilities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5259)
  • Very good (2626)
  • Average (868)
  • Poor (407)
  • Terrible (359)
Image of the Tripadvisor rating Bad Customer Service

Sep 24, 2020 ins0lita Swartz Creek, MI

I stayed for 2 nights at Sheraton vistana villas. I was asked about doing a timeshare presentation. I was given a 150.00 giftcard just for signing up. I scheduled it then quickly changed my mind after experiencing many issues with my visit. I told the front desk at check in that I would need bedding for the pull out couch. I spent all day at… Read more
I stayed for 2 nights at Sheraton vistana villas. I was asked about doing a timeshare presentation. I was given a 150.00 giftcard just for signing up. I scheduled it then quickly changed my mind after experiencing many issues with my visit. I told the front desk at check in that I would need bedding for the pull out couch. I spent all day at Universal studios, got back to room to find no bedding. I called front desk who said they would send someone right up. After waiting an hour I called again. Finally at midnight the staff member brought up a garbage bag of unfokden bedding with stains on it. When I had food delivered I was told it would be no problem to have it sent to my room. Five minutes later, they stopped the food delivery man, wouldn't allow him past the gates and I had to call front desk again.I called the next day to cancel the presentation and gave back the unused giftcard. They charged my creditcard 150.00for the giftcard. I've called several times for a refund but I'm always told the manager is on "break" Read less
Image of the Tripadvisor rating Family vacation

Sep 23, 2020 Monica C Lakeland, Florida, USA

Overall the stay was good. Our bed was extremely hard. One of the plugs by the couch would turn the lamp off if you tried to plug something in. The stove by the knobs looked like they had melted and were just painted over. The escape room, the bicycle rental, the Sauna, the hotubs, and the bars and restaurants were all closed, however the pools… Read more
Overall the stay was good. Our bed was extremely hard. One of the plugs by the couch would turn the lamp off if you tried to plug something in. The stove by the knobs looked like they had melted and were just painted over. The escape room, the bicycle rental, the Sauna, the hotubs, and the bars and restaurants were all closed, however the pools were open. None of the pools were heated. We had a great balcony and the room came fully equipped with everything you need in the kitchen pots and pans to wine cups. No Keurig though. Read less
Image of the Tripadvisor rating Lovely

Sep 22, 2020 MorganneHicks Venice, Florida

I work in the hotel industry and I know that our industry is struggling. With that being said, our check in was great. Very quick. We accidentally brought all the kids in because we are the type of people who act first read later. Sorry about that. Usually check in anywhere takes forever, and after riding in the car for hours the kids are… Read more
I work in the hotel industry and I know that our industry is struggling. With that being said, our check in was great. Very quick. We accidentally brought all the kids in because we are the type of people who act first read later. Sorry about that. Usually check in anywhere takes forever, and after riding in the car for hours the kids are ready to run. The check in process here was flawless and quick. Upon entering the room I was immediately impressed with how sparkling clean the room was. We called down for extras after checking in and items were promptly brought to the room. I am very happy that the kid friendly pool is still open during COVID. And this resort is HUGE!!!! We will always pick this property for our future stays. Read less
Image of the Tripadvisor rating Great Place to Stay!

Sep 22, 2020 Erick R Miami, United States

Property well kept, roomy rooms, very clean, with in-room jacuzzi (two bed apartment) well stock modern kitchen, new furnitures with new flat screen smart tvs. There are several great pools around the property, sport bar drinks availables, great amenities on site like a restaurants and pizza place besides of a grocery store,. Vistana is close to… Read more
Property well kept, roomy rooms, very clean, with in-room jacuzzi (two bed apartment) well stock modern kitchen, new furnitures with new flat screen smart tvs. There are several great pools around the property, sport bar drinks availables, great amenities on site like a restaurants and pizza place besides of a grocery store,. Vistana is close to everything, only a few minutes to any Disney Parks, less than 10 minutes from Universal, Island Of Aventures and Volcano parks. Plenty of restautaurants to chose from within a block, several shopping plaza and outlets withim five minutes from this property. Read less
Image of the Tripadvisor rating Service

Sep 14, 2020 D1163EUscottb

We checked in early but would not give us our room they said it was not ready. We sat by the pool looking at the room to see if they would clean it. They never came the room was already ready. They let us hang for 5 hours until they finally released the room to us. We asked for an extra hour to prepare the room to check out; they said no more… Read more
We checked in early but would not give us our room they said it was not ready. We sat by the pool looking at the room to see if they would clean it. They never came the room was already ready. They let us hang for 5 hours until they finally released the room to us. We asked for an extra hour to prepare the room to check out; they said no more extended check outs. Read less