Atlanta Airport Marriott

The perfect stop over hotel .. has great comfy rooms , with great air con .. two nice restaurants.. an excellent buffet breakfast .. a full service bar .. a Starbucks and a pool .. oh and complimentary shuttle to and from the airport . The shuttle goes from the domestic terminal, so if you arrive from overseas as we did , get the bus to the domestic terminal then get on the Marriott shuttle .. I don’t know why they don’t pick up from both .. it’s a bit weird , but now you know .. a highly recommended hotel Read less

first I would like to say the staff at the front desk and in the restaurant are great. They were very personable and professional. I have no complaints with the staff. I stayed on the 4th floor near the rooms from 420-440. The carpet was dirty and had debris on it. Around near the microwave, the floor was dirty and debris or trash was on the floor behind the microwave. The room had no pictures, was kind of drab for a Marriott....pillows wee stained, and the pillows were tooooo soft. This hotel in my opinion did not rise to the standard of a Marriot. The Marriott staff at the headquarters need to do a spot check at this hotel with an unannounced inspection. Read less

The Atlanta Airport Marriott is a decent hotel on the west side of the Atlanta Hartsfield International Airport (ATL), far enough from the flight path that there isn't much airport or airplane noise. The hotel itself is a little remote but it is made a little better by having two full service restaurants on site. One is a higher end steak house and the other is a sushi place, which acts more like a hotel bar/pub type restaurant. They sell sushi, but it just doesn't look like a place you would order sushi from, sorry! In addition to the two restaurants there's a Starbucks that sells light snacks and some general Atlanta themed merchandise. There is a free shuttle from the ATL airport that you get at ground transportation, hotel pickup areas 9-15. The drivers are very helpful and nice. My room for this stay was a king bed room. The pillows at this hotel are absolutely HORRIBLE. They have an unusual shape, kind of oblong, and they are lumpy. They have no choice of feather or foam only these lumpy things. I ordered two extra pillows, which took 3 tries and 4 hours to get, and they were the same lumpy pillows in the room on the bed. I woke up with a stiff neck! The bed is one of the worst beds in terms of linens and pillows that I've experienced in a hotel for a while. This Marriott has been recently renovated, which is good and bad. Newly renovated Marriott hotels seem to be much more sparsely furnished and with really inferior quality furnishings. This was the case in my room. The wood 'closet' looked really cheap and was utterly ugly. The 'new' Marriott brand isn't what the old brand once was. My bathroom was bright and clean with refillable pump toiletries, which are great - UNLESS they don't fill them daily. All three of the bottles were nearly empty. It took 4 hours to get anyone to bring me replacements, and that was after two front desk people told me it was on the way. I had to get a manger involved to resolve the issue. The Atlanta Airport Marriott lists itself as a 4-star hotel on Google Maps. Based on that listing and CNET star rating for hotels I rate this hotel at 3 Stars, mainly because of the poor quality of the bed and the time it took to get basic toiletries delivered to my room. Read less